5 Ways Organizations Get eLearning

John Schulzjl_schulz@live.com

http://www.learningwonderland.net

My Disclaimers

• I don’t have all the answers – see chart.

• Beware of Urban Legends.

• Don’t be offended.

http://www.flickr.com/photos/nickwebb/

Who is this guy?

Data Sources

• Poll of social networks• Twitter• LinkedIn Groups• LearnTrends

• Research on Internet

• Review of Books

Created at: http://sxoop.com/twitter/

Agenda

Visual agenda image created in Wordle at: http://www.wordle.net/

Let’s Play!

Flash version of Family Feud from: http://www.theblog.ca/familyfeud

Lack of Vision

http://www.ferrabyling.com

Strategy guides your way forward.

http://www.ferrabyling.com

Alice on Strategy

“Would you tell me, please, which way I ought to go from here?”

“That depends a good deal on where you want to get to,” said the Cat.

“I don’t much care where–” said Alice.

“Then it doesn’t matter which way you go,” said the Cat.

”–so long as I get SOMEWHERE,” Alice added as an explanation.

“Oh, you’re sure to do that,” said the Cat, “if you only walk long enough.”

http://www.flickr.com/photos/cygnoir/

Strategy:

Creates a shared mental model by answering questions like:

• Are we doing the right work?• What should we be doing?• How will our work be done?• Is our work having an impact?• How will we sustain our efforts?

All products copyright Sears Brands, LLC

Strategy guides your decisions

Performance and Behavior Change

Skill Building and Application

Information and Awareness

$$ $$$ $$$ $ $ $

Image adapted from Allen Communications presentation

Performance and Behavior Change

Skill Building and Application

Information and Awareness

$$$ $$ $$$$$$

Strategy guides your decisions

Image adapted from Allen Communications presentation

See things differently.

http://www.flickr.com/photos/yellowcloud/

Problems are not created equally.

KnownChaos

Complex Knowable

Cynefin Framework

Single or multiple actions to stabilize situation

Multiple small and diverse interventions to create options

Analytical techniques to determine facts and option range

Standard processes with review cycle and clear measures

Adapted from http://en.wikipedia.org/wiki/Cynefin

People learn differently.

Expert

Proficient

Competent

Advanced Beginner

Novice

IntuitionRelevant

Focus

Part ofSystem

RulesConsidersEverything

DetachedObserver

Dryfus Model of Expertise From Pragmatic Thinking and Learning, by Andy Hunt

Learning is not an event.

Time

Perf

orm

ance

Satir Change Model Adapted from Clark Quinn http://blog.learnlets.com/

Change comes slowly

http://www.astd.org/TD/Archives/2009/August/0908_Learning_Gets_Social.htm

Environments fuel learning.

http://www.internettime.com/2008/04/learnscaping/

http://blog.learnlets.com/?p=1033http://www.bersin.com/

Innovate or become irrelevant

Kathy Sierra, via Mark Oehlert

The Long Tail expands your options

http://www.flickr.com/photos/briansolis/

The Dilema or the solution?

http://www.claytonchristensen.com/

http://web.mit.edu/6.933/www/Fall2000/teradyne/clay.html

Ignoring Science

http://www.flickr.com/photos/fenix_21

Learning Theory

• NOT ADDIE!• Instructional approaches to influence

learning.• Sensory stimulation theory• Reinforcement theory• Cognitive-Gestalt approaches• Cognitive Theory of Multimedia

Learning• Holistic learning theory• Facilitation theory• Ausubel’s Learning Theory• Experiential learning• Action learning• Social Learning Theory• Gagne’s Nine Events• Connectivism• Others?

http://www.flickr.com/photos/jamesbt

Methods evolve from theory.

case studies

assessment simulation

role-play

demonstration

practice

instruction

coaching

briefings

games

feedback

reading

lectures

discussion

collaboration

work experience

projects‘work’ visits

questioning

research

reflection

networking

observation

consultation

sharing

performance support

exploration

discovery

ASTD Models for Learning TechnologiesAdapted from http://clive-shepherd.blogspot.com/

Cognitive Science

• Capacity of Working Memory• Attention• Storage in Long Term Memory

• Thinking• Meaning• Vision Rules

• Retrieval from Long Term Memory• Physical Movement• Experience

http://images.wellcome.ac.uk

Reading builds base knowledge

http://blog.cathy-moore.com/2009/06/no-time-for-design/

The Decline of Design

Pressure has skewed our effort

http://www.wordle.net/

where it mattersFocus

http://www.wordle.net/

Delivery Media are driven by tools..

performance support

books

podcasts/vodcasts CDs

streaming media

tapes

web pages

DVDs

simulators

downloadable documents

chat rooms

instant messaging

email

forums

social networks

wikis

web conferencing

blogs

telephone

teleconferencing

SMS

workbooks

ASTD Models for Learning Technologies

TV

voicemail

RSS

Adapted from http://clive-shepherd.blogspot.com/

Tools will come and go.

http://allanjosephbatac.com

Design Tips

• It is not about us!• Exercise the principle of least assistance.• Start with good beginnings.• Focus on activity, not pages.• Need to know, not nice to know.• Be aware of meaning.• Know what you’re measuring.• Respect people’s time.

http://www.flickr.com/photos/aldoaldozFrom blog response by Steve Flowers (@xpconcept)

Lack of Value

www.astd.org/TD/Archives/2009/July/0907_NewFinishLine.htm

Align measurement needs

http://www.astd.org/TD/Archives/2009/August/0908_Measuring_What_Matters.htm

Look beyond content

0

5

10

15

20

25

30

35

Other Creating Tools & Systems

Strategic Planning

Managing Courses & Programs

Evaluating Outcomes

Delivering Content

Creating Content

http://www.elearnmag.org/subpage.cfm?section=research&article=5-1

Aspect of eLearning respondent organizations will focus onover the next few years.

Value Creation

Value is driven by expertise

Opportunity to Support Business

Impact of Solution

Investment in Prof Dev

Support of Business Leaders

Talent Acquisition

Solution Addresses Problem

Depth of IDKnowledge

Critical Thinking

Unsupportive Culture

Support Learning

• Develop Meta Skills• Support Technical Skills• Provide Time• Interruption Free Zones

http://www.flickr.com/photos/damek

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http://www.flickr.com/photos/hermes-

Choose to have impact.