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Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion

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Page 1: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion

Page 2: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

Re-consider pre-conceived notions

We may have it wrong, but we can get it right …. Today

Page 3: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

Luxury Vehicle Marketing How Do You Define Affluence?

Page 4: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

0%

5%

10%

15%

20%

25%

30%

Lessthan$40K $40Kto<$75K $75Kto<$100K $100Kto<$150K $150Kto<$200K $200Kto<$250K $250KandUp

Lux-All AS-Lux

$100K to

$200K

Industry & Asian

Consumers

Page 5: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

Many Luxury Automotive campaigns fly over the heads of African American and Hispanic consumers like foreign objects in the night. WHY?

Page 6: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

0%

5%

10%

15%

20%

25%

30%

Lessthan$40K $40Kto<$75K $75Kto<$100K $100Kto<$150K $150Kto<$200K $200Kto<$250K $250KandUp

Lux-All HS-Lux AA-Lux AS-Lux

<$100K

Target for African

American &

Hispanic Consumers

Page 7: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

Full Size Pickups

Time for more inclusion

Page 8: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

Rank Make Model1 FORD FSERIES2 CHEVROLET SILVERADO3 TOYOTA RAV44 HONDA CIVIC5 HONDA CR-V6 RAM FULLSIZEPICKUP7 HONDA ACCORD8 TOYOTA CAMRY

Industry-All

Make ModelHONDA CIVICHONDA ACCORDTOYOTA COROLLATOYOTA RAV4TOYOTA CAMRY

CHEVROLET SILVERADOFORD FSERIESNISSAN ROGUE

Hispanic

Make ModelTOYOTA CAMRYHONDA ACCORDFORD FSERIESNISSAN ALTIMAHONDA CIVICTOYOTA RAV4TOYOTA COROLLANISSAN ROGUE

AfricanAmerican

Top 8 Vehicles by Consumer Group

It’s time for an African American Pickup Campaign

Page 9: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

US LGBT Consumers

New Vehicle Buying – Knowledge Check

Page 10: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

What are the Top 5 Vehicles for LGBT Consumers?

Rank Make Model

1 FORD FSERIES

2 CHEVROLET SILVERADO

3 TOYOTA RAV4

4 HONDA CR-V

5 RAM FULLSIZEPICKUP

Page 11: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

What are the Top 10 Markets for LGBT New Vehicle Consumers? Rank DMA

1 NEWYORK2 DETROIT3 PHILADELPHIA4 LOSANGELES5 CHICAGO6 CLEVELANDAKRON(CANTON)7 WASHINGTONDC(HAGRSTWN)8 BOSTON(MANCHESTER)9 SANFRANCISCOOAKSANJOSE10 HOUSTON

Page 12: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

REMEMBER: Re-consider pre-conceived notions

We may have it wrong, but we can get it right …. Today

Seek out and follow the data

Page 13: Diverse Consumer Automotive Marketing · 2018-04-14 · Diverse Consumer Automotive Marketing Marc Bland, VP Diversity & Inclusion . Re-consider pre-conceived notions ... Many Luxury

THANK YOU ALL Marc Bland, VP Diversity & Inclusion