discover your leadership mindpowertm & be a change leader · © ceo mindpower ltd. 1 15 october...

42
© CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPower TM & Be A Change Leader For Hospital Authority

Upload: others

Post on 03-Apr-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.1

15 October 2009

Discover your Leadership mindPowerTM

& Be A Change Leader

For Hospital Authority

Page 2: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.2

- Joseph L.C. Cheng (Professor of International Business and Director of the Illinois Global Business Initiative)

- Anthony Cheung Bing-Leung (Executive Councilor & President of the Hong Kong Institute of Education)

Source : SCMP’s report on the Illinois-HKU Global Business Forum (Feb 25, 2009)

Why “Change Leadership” is required?

“Hong Kong will need to make

major changes to survive a new

world economic order”

Page 3: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.3

3

• INNOVATIVE

• Develop CO-OPERATIVE environment

• NEW THINKING about HK as a global city

• Develop PROACTIVE STRATEGIC MINDSET

• Instill strong VALUE-ADDED COMMITMENT

• Set VISIONARY and MOTIVATING GOALS

“Hong Kong will need to make major changes to

survive a new world economic order”

Source : SCMP’s report on the Illinois-HKU Global Business Forum (Feb 25, 2009)

Why “Change Leadership” is required?

Page 4: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.4

Corporate Direction

Vision / Value Proposition

Corporate Excellence

Business/ Revenue Model

Execution

The Inter-relationship between Leadership &

Corporate Direction

Page 5: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.5

“Many people want to change the

world, but only a few are willing

to change themselves.”

- Henry David Thoreau (Famous 19th Century American Author and Philosopher, his opinion of nonviolent resistance influenced the thoughts & actions of Mahatma Gandhi, Martin Luther King, Jr. and more)

Essence of Change Leadership

Page 6: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.6

Leaders’ Change Motives

Competencies/

Behaviours

Beliefs

Values

(Fears &

Desires)

Page 7: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.7

The Johari Window: A Graphic Model of personal Awareness

Known

by Others

Unknown

by Others

Known By

Self

Unknown

By Self

Hidden Self

Blind Spot

Unknown Self

Open Self

Page 8: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.8

Self – Discovery Psychometic System

Enneagram’s Core Essence

• Uncover individuals’ motives (fears & desires)

• Transform from unhealthy to a more healthy emotional level

• Identify 9 dominant behavioral motives/ personality types

Enneagram’s Origin

From ancient Middle East, dating back 2,500 years or more

George Gurdjieff, a Greek-Armenian scholar, brought the Enneagram symbol

to the modern world

Don Riso, Enneagram guru, wrote 5 books and sold over 1 million copies

internationally, and have been translated into 9 languages

Page 9: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.9

Who teaches &Uses Enneagram:

Page 10: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.10

98 1

2

3

45

6

7

The Peacemaker

The Achiever

The Challenger

The Enthusiast

The Loyalist

The Helper

The Reformer

The Investigator The Individualist

Body

Hearthead

Enneagram’s 9 Personality Types

Page 11: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.11

98 1

2

3

45

6

7

The Peacemaker

The Achiever

The Challenger

The Enthusiast

The Loyalist

The Helper

The Reformer

The Investigator

Do the wrong thing

Make unpopular

decision

No accomplishment

Insufficient knowledge

Insecurity &

not being supported

Be controlled by others

Have to follow others

idea, no fun

The IndividualistLose personal identity

Have conflicts with others

9 Fears of Leaders in Change Management

Page 12: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.12

Self-Centeredness Behavioral Freedom

More

Less

More

Less

Presence

Wisdom

Social Value/Self-Alignment

Recognition /Acceptance

Automated Response

Exaggeration

Survival

Preoccupation

Delusional

Levels

1

2

3

4

5

6

7

8

9

Emotional Health

Healthy

Average

Unhealthy

Page 13: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.13

mP UnityOpen minded with no pre-judgement

Mediate & synergize different points of view to obtain a win-win situation

mP IntegrityPrinciple oriented & ethical

Righteous; have the guts to adhere to what is right and initiate reform

mP EmpathyCaring & empathetic

Assist & support others to succeed

mP ExcellenceSelf-motivated and strive for excellence

Persistent; achieve goals at all cost

mP TouchSensitive; have a feel for everything & be connected

See the uncommon in common things & turn them into creative inspirations to touch others

mP ValorCourageous & risk taking

Highly adaptable & entrepreneurial

mP OptimismOptimistic, free-spirited & curious

Pioneering & creative; think out-of-the-box

mP AssessmentCautious & responsible

Meticulous in assessment & take calculated risks

mP TruthAnalytical & observantPenetrate deep to search for the truth

仁Ren

勇Yong

智Zhi

仁Ren

Page 14: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.14

1414

Origin & Creation of Leadership mindPowerTM

Management Studies (e.g. Stephen Covey,

Edward de Bono)

CEO Experience/

other CEOs’

Validation

Personal

Development

Program

Eastern

Philosophy

• Workshops

• Executive Coaching

• Business Consultancy

• CEO ‘s verification

• Real Business Cases

• Blueprint

Discovered & developed by our founder Ms Annie Leung, Leadership mindPowerTM is an all-rounded leadership tool combining management philosophies & leadership competencies of the East & West with expanded definitions and application

14

Page 15: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.15

mP of Assessment

mP of Unity

mP of Integrity

mP of Empathy

mP of Excellence

mP of Touch

mP of Valor

mP of Optimism

mP of Truth

勇Yong

智Zhi

仁Ren

Balanced

Trio Execution

Self

Empowerment

&

People

management

Creative

thinking

&

Strategic

Planning

Balanced

Trio Execution

Page 16: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.16

mP Unity

儒家(孔子): 有容乃大道家(老子): 和光同塵

mP Integrity

儒家(孔子): 克己復禮

mP Empathy

儒家(孔子): 君子成人之美,惻隱之心道家(老子): 以他為主,我為賓

mP Excellence

儒家(孟子): 「天將降大任於斯人,必先苦其心志,勞其筋骨,餓其體膚,空乏其身,行拂亂其所為;所以動心忍性,曾益其所不能」

mP Touch

道家(莊子): 知魚之樂;莊周夢蝶 -- 移情同感

mP Valor

儒家(中庸):

勇者,果於德,不懼

mP Optimism

道家(老子):

無為,而無所不為

mP Assessment

儒家(孔子):吾日三省吾身,為人謀而不忠乎?

兵家:知彼知己,百戰不殆

mP Truth

儒家(朱熹): 格物致知道家(莊子): 每下愈況

智Zhi

仁Ren

勇Yong

Page 17: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.17

The most

influential & powerful

Change Leader in 2009

Page 18: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.18

9mP Unity

3 mP Excellence

8mP Valor

7mP Optimism

6mP Assessment

1 mP Integrity

5mP Truth 4 mP Touch

仁智

Change Leader – Barack H. Obama

2 mP Empathy

Page 19: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.19

9mP of Unity

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

1 mP Integrity

5mP of Truth 4 mP of Touch

仁智

2 mP of Empathy

The “Era of Responsibility”:

“I'm here on television saying I screwed up, and that's part of the era of responsibility.”

Change Leader – Barack H. Obama

Page 20: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.20

9mP of Unity

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

1

5mP of Truth 4 mP of Touch

仁智

2 mP of Empathy

On AIG’s 165M bonuses for derivative traders:

"This isn't just a matter of dollars and cents. It's about our fundamental values."

mP Integrity

Change Leader – Barack H. Obama

Page 21: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.21

9mP of Unity

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

1

5mP of Truth 4 mP of Touch

仁智

Mike KelleherDirector of the White House Office of Correspondence

Selects & reads 10 letters a day from the public for Obama.

2 mP Empathy

mP Integrity

Change Leader – Barack H. Obama

Page 22: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.22

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

1 mP Integrity

5mP of Truth 4 mP of Touch

仁智

2 mP of Empathy

In G-20 economic summit

Agreement with world leaders that they take global action together.

9mP Unity

Change Leader – Barack H. Obama

Page 23: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.23

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

1 mP Integrity

5mP of Truth 4 mP of Touch

仁智

2 mP of Empathy

9mP Unity

At the Summit of the Americas

Greeted and shook hands with Venezuela’s President Hugo Chavez

Change Leader – Barack H. Obama

Page 24: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.24

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

5mP of Truth 4 mP of Touch

仁智

2 mP of Empathy

Nobel Peace Prize: The Norwegian Nobel Committee picked the 48-year-old president from 205 nominees for his "extraordinary efforts to strengthen international diplomacy and cooperation between peoples.”

Change Leader – Barack H. Obama

Page 25: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.25

9mP of Unity

3 mP of Excellence

8mP of Valor

6mP of Assessment

1 mP Integrity

仁智

2 mP of Empathy7mP Optimism

Economy Stimulation:- Launch US$787billion ARRP to stimulate economy

Administration Reform:- Prohibit lobbyist from serving in agencies they have lobbied in the previous two years

Foreign Policies:- Improve international relationships- Take a different stance on climate change & Iraq issues Social Welfare Reform:- Promote new health plan- Sign Bill on children health care

Obama’s First 100 Days: (69% support rate)

Change Leader – Barack H. Obama

Page 26: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.26

9mP of Unity

3 mP of Excellence

8mP of Valor

7mP of Optimism

6mP of Assessment

1 mP Integrity

5mP of Truth

仁智

2 mP of Empathy

“The Story of Struggle”About Ann Nixon Cooper, an 106 year old lady

“when someone like her couldn't vote for two reasons –because she was a woman and because of the colour of her skin.”

4 mP Touch

Change Leader – Barack H. Obama

Page 27: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.27

mP Assessment

9 L e a d e r s h i p m i n d P o w e r T M & T o o l smP Unity

mP Empathy

mP Excellence

mP Optimism

勇Yong

智Zhi

仁Ren

Possibility Thinking (+-x÷ Strategy; USP)

mP Integrity

mP Touch

Presence(One-Up Strategy)

mP Truth

1) Learned Optimism

2) P/ N Ratio3) Diamond

Approach

Value Alignment (Corporate/

Personal)

mP Valor

Resilience Enhancement

Transformation Support Circle

Empathetic Communication

27

Page 28: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.28

The route to achieving

mission impossible

Page 29: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.29

Believe that 30% is Achievable

What can I do that my competitors’ haven’t done?

How can we add value to satisfy teacher’s hidden

needs?

Lateral Creative Thinking: Draw on past success

and experience in FMCG and how to relate back to

this industry (Cross-Over)

Barbie/Customer Service Team HK 1st Education

Service Team

How to improve the Books’ Content.

Product & Editor Driven

How to lure market leader’s staff

Non-stop Brainstorming : how to attack competitors

Decrease Sales Target: 15%? 10%?

3% Mkt Share in GS

Target 30%

Traditional Problem Solving Approach

Use of Possibility

Thinking

Page 30: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.30

Utilizing Leadership mindPowers

1st Step :

- Strived to achieve the target that others thought was

impossible

#3 Excellence – Self-motivated and strive for excellencePersistent; achieve goals at all cost

Page 31: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.31

2nd Step :

- Immersed self into the frustrations of a teacher, their stress and

time limitations. GS is a part time subject with a lot of work and prep

work:

Creating the Lesson Plan!

Creating in-class activities!

Designing Quizzes and Tests!

Creating Group Work!

#4 Touch – Sensitive; have a feel for everything & be connectedSee the uncommon in common things & turn them into creative inspirations to touch others

Finding interesting Videos and Media Supplements!

Creating Assignments and Worksheets!

Planning and Taking Students out on Field Trips!

Utilizing Leadership mindPowers

Page 32: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.32

3rd Step :

- Utilized innovative thinking (cross-over) to come up

with a creative idea

- Drew on past successes and experience in FMCG,

created concept of 1st ever Education Services Team

#7 Optimism – Optimistic, free-spirited & curiousPioneering & creative; think out-of-the-box

Utilizing Leadership mindPowers

Page 33: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.33

4th Step :

– Disregard President and Publishing Director’s opposition,

continued seeking support from sales dept

– Held focus groups with teachers & incorporate their

recommendations and suggestions

#5 Truth – Analytical & observantPenetrate deep to search for the truth

Utilizing Leadership mindPowers

Page 34: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.34

5th Step :

– Took the results from the market research & balance

down side risk vs. upside gain

– Calculate ROI, manpower & investment to achieve

30%

#6 Trust – Cautious & responsibleMeticulous in assessment & take calculated risks

Utilizing Leadership mindPowers

Page 35: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.35

6th Step :

1)6 + 3 to convince 1

2)6 + 3 + 1 + 7 and promoted 2

3)Everyone Convinced => 8 <=

#9 Unity – Open minded with no pre-judgementMediate & synergize different points of view to obtain a win-win situation

Utilizing Leadership mindPowers

Page 36: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.36

7th Step :

– Promoted a # 2 (Publishing Coordinator) as the head

of the education services team

– Recruited ex-teachers for the team to establish close

rapport

#2 Empathy – Caring & empatheticAssist & support others to succeed

Utilizing Leadership mindPowers

Page 37: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.37

8th Step:

-Set full team structure, 6 star hotel type service standard

manual

#1 Integrity – Principle oriented & ethicalRighteous; have the guts to adhere to what is right and initiate reform

Utilizing Leadership mindPowers

Page 38: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.38

9th Step :

– Headed the execution of the project : failure is NOT

an option

– Fought vigorously with competitors

#8 Valor – Courageous & risk takingHighly adaptable & entrepreneurial

Utilizing Leadership mindPowers

Page 39: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.39

Result:

Pioneered Industry’s 1st Education Services Team

Attained market leadership & achieved sales tartget of 33%

Page 40: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.40

Change Leadership

• Understand your hidden strength & fear

• Turn this into change driving force & actively used your innate LmP

• Align and live out the HA’s values

Page 41: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.41

People-centred

Care

以人為先

Committed

Staff

敬業樂業

HA

Values

Professional

Service專業為本

Hospital Authority - Shared Value

Teamwork

群策群力

Page 42: Discover your Leadership mindPowerTM & Be A Change Leader · © CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPowerTM & Be A Change Leader For Hospital Authority

© CEO mindPower ltd.42

Hospital Authority Shared Value vs LmP

HA’s

Shared

Value

?

People-centred

Care

Professional

Service

?

Committed

Staff

?

Teamwork

?

People-

centred

Care