digital participation at #begoodbesocial 2016

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Digital Participation Sally Dyson – SCVO March 2016

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Page 1: Digital Participation at #BeGoodBeSocial 2016

Digital ParticipationSally Dyson – SCVOMarch 2016

Page 2: Digital Participation at #BeGoodBeSocial 2016

Grasping the Nettle

Page 3: Digital Participation at #BeGoodBeSocial 2016

Transform or be transformed

Why charities should embrace digital

Page 4: Digital Participation at #BeGoodBeSocial 2016

Digital Disruption is all around us …

Page 5: Digital Participation at #BeGoodBeSocial 2016

Read more: https://www.bcgperspectives.com/content/articles/media_entertainment_strategic_planning_4_2_trillion_opportunity_internet_economy_g20

We live in a digital world

Percentage of people willing to give up a key lifestyle habit rather than the internet for a year

Page 6: Digital Participation at #BeGoodBeSocial 2016

Digital firstMobile first

Page 7: Digital Participation at #BeGoodBeSocial 2016

Revisiting the beneficiary at the heart of the organisation

Service Design

Service Delivery

Focus on user needs

Fit for Purpose

Page 8: Digital Participation at #BeGoodBeSocial 2016

Communication

Page 9: Digital Participation at #BeGoodBeSocial 2016

Changing our Focus

Page 10: Digital Participation at #BeGoodBeSocial 2016

Will a robot take your job?

Page 11: Digital Participation at #BeGoodBeSocial 2016

Good News for the third sector – if it embraces digital

• Social perceptiveness• Negotiation• Persuasion• Assisting and caring for others• Originality• Fine arts• Manual dexterity• Need to work in a cramped space …

Oxford University – Martin School

Page 12: Digital Participation at #BeGoodBeSocial 2016

Role % automation Ranking

Book keeper, payroll manager, wages clerk 97% 8Finance Officer 97% 8Accountant 95% 26Admin Worker 92.4% 44H.R. Worker 89.7% 54

Role % automation RankingTherapy Professional .07% 360

Welfare Professional 4.3% 312

Childminder / Playworker 8% 291

Youth and Community Worker 13.1% 269

Welfare / Housing Associate 13.1% 269

Care Worker 40%

Page 13: Digital Participation at #BeGoodBeSocial 2016

Managing information

Basic digital skills

Communicating

Transacting

Problem solving

Creating

Page 14: Digital Participation at #BeGoodBeSocial 2016

Good HQ

#One Digital

Scottish Charity Awards – Digital Dynamo

Page 15: Digital Participation at #BeGoodBeSocial 2016

@scvotweet@sallyld#digiscot

Page 16: Digital Participation at #BeGoodBeSocial 2016

digital.scvo.org.uk