digital moments' presented by gerhard greiner (infonova) at the altibox partner forum 2016

1© 2015 INFONOVA GmbH

Digital Moments - Business Transformation from Now to

Future [email protected]

2© 2015 INFONOVA GmbH Norwegian teen sensation wins Schladming night slalom

Henrik Kristoffersen


[email protected]


Invention creation of a product or introduction of a process for the first time

Innovation combining

existing things in new ways to

generate additional value

7© 2015 INFONOVA GmbHKleine Zeitung, eMagazin Mobilität 2013

DAS AUTO IST JETZT VOLLKOMMEN:ES BEDARF KEINER VERBESSERUNG MEHR.__________________________________________________________Allgemeine Automobil-Zeitung, Berlin 1921

The car is perfect now: no further improvements needed.


ROADMAP

© 2015 INFONOVA GmbH 9


Disruptive Innovation made in

Silicon Valley


New Digital EcosystemsClient logo here

The winners in the digital economy create ‘platform’ business models which support vibrant ‘ecosystems’

SERVICE OFFERING / DIGITAL SERVICE PROVIDER

GROUPS OF CONSUMERS

Digitale PlatformCommunity Curation, Data Analytics

€,$,...

€,$,...

Agriculture

Energy

Automotive

Health

Retail

Banking

Media

Cities

Manufacturing


The new way to grow in the digital economy

Quelle: Gartner EA Summit 2015

Multiple, overlapping ecosystems and sub-ecosystems in all industry sectors.‘complementary’ vs ‘core’ ecosystems


Disruption and our learned experience Disruption and our learned experience


Components of an Enterprise Digital Ecosystem

Your Customers and Markets

Your Products & Services

Digital Ecosystem Management Platform

Other Companies’ Products and Services

Other Customers and Markets

Innovators, Entrepreneur

s& Developers

End Users

Existing Other stakeholders, other assets, other data, other ecosystems

Existing New

$$ $

$ $ $

Own 3rd Parties


Digitisation and Transformation

EVERYTHING THAT CAN BE DIGITIZED WILL BE DIGITIZED


Start digitizing your

moments


See the socket in the wall


what do we mean

by digitizing a

moment?



moments



momentsFive WsWho did that?

What happened?Where did it take place?When did it take place?Why did that happen?





ConnectedM2M

RFID, NFC, SigfoxMobile

Fix, Cable, FiberBroadband …





ConnectedM2M

RFID, NFC, SigfoxMobile

Fix, Cable, FiberBroadband …

ProcessableActivation, Provision,

MediationStructured Data

AnalyticsMonetising


A digital moment is a

simplification of any Digital Service


SOFTWARE


INTEGRATION PLATFORM

MULTI-TENANT CONCEPT-TO-CASH CAPABILITIES

PLATFORM & BUSINESS MANAGEMENT

PRODUCTS CUSTOMERS ORDERS BILLING FINANCE

Ecosystem Platform AdministrationPartner/Supplier Management & Sales Channel Management

Wholesale /Retail / xVNO / White Labeling

RetailProductCatalog

WholesaleProductCatalog

CustomerInformationManagement

CaseManagement

Product &ServiceInventory

ServiceCatalog

OrderCapture

OrderManagement

Service andResourceFulfillment

BillingDataMediation

ConvergentCharging &Rating

BillCalculation/Invoicing/Formatting

ReceivablesManagement

Dispute &AdjustmentManagement

CollectionManagement

R6 Version 7.0 - Enhanced DEM Capabilities


ALTI

BOX

CHANNEL CHANNEL CHANNEL

R6 Version 7.0 - Enhanced DEM Capabilities


ALTIBOX WITH INFONOVA R6 ENABLES YOUR STREAMLINED AND CUSTOMER-CENTRIC BUSINESS

Ecosystem Platform AdministrationSupplier & Partner Relationship Management (SPRM) | Sales Channel

ManagementWholesale / Retail / xVNO / White Labelling

PRODUCTS CUSTOMERS ORDERS BILLING FINANCE

Retail Product Catalogue

WholesaleProduct Catalogue

ServiceCatalogue

Customer Information Management

CaseManagement

Product & Service Inventory

OrderCapture

Order Management

Service & Resource Fulfilment

Billing Data Mediation

Convergent Charging & Rating

Bill Calculation/ Invoicing/Formatting

ReceivablesManagement

Dispute &AdjustmentManagement

CollectionManagement

PLATFORM & BUSINESS MANAGEMENT

MULTI-TENANT CONCEPT-TO-CASH CAPABILITES

INTEGRATION PLATFORM

ONLINE CALL CENTERTELESALES

MED

IA

CONSUMER CALL CENTERBUSINESS

ALTI

BOX

MULTI-TENANT BUSINESS ARCHITECTUREONLINE CALL CENTERRETAIL

STORES

UTILI

TY


Business Model Generation and Transformation into a Digital Model


ROADMAP

St. Gallen Business Model Innovation NavigatorPattern cards as a tool to generate innovative business model ideas

Source: ITEM-HSG, Michaela Csik


ROADMAP

St. Gallen Business Model Innovation Navigator55 Business Model Patterns

Source: Gassmann, Frankenberger, Csik (2013)


Business Model Pattern #39 “Razor and Blade”



Business Model Pattern #18 “Freemium”



Business Model Pattern #37 “Peer-to-Peer”



Business Model Pattern #48 “Subscription”



Thank you

[email protected]

digital moments' presented by gerhard greiner (infonova) at the altibox partner forum 2016

Technology