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Deloitte Shared Services Conference 2018Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising financeMartin Mogensen, Syngenta, and Salima Nazarali, Deloitte
Syngenta’s Digital Finance journey: a holistic approach to digitising Finance
Classification: PUBLIC
Who are we?
Classification: PUBLIC
Martin Mogensen Salima Nazarali
Setting the scene
How and why did our Finance digital
journey begin?
Understanding Syngenta
Who are we & what do we do?
Our journey
the key ingredients for a successful
outcome
Any questions?
Classification: PUBLIC
Setting the scene
How and why did our Finance digital
journey begin?
Understanding Syngenta
Who are we & what do we do?
Our journey
the key ingredients for a successful
outcome
Any questions?
Classification: PUBLIC
Syngenta at a glance
Classification: PUBLIC
A leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources
90+countries
100production and supply sites
111 research and development sites
28,000employees
$12.65 bnGroup sales 2017
Supporting key crops with Crop Protection and Seeds offers
1 in 6 tomatoes is grown using Syngenta seed
4 million tonnes of cotton are grown using our crop protection products. That’s the equivalent of 20 billion T-Shirts every year
Finance Operations overview
Classification: PUBLIC
3 Operations centers
6 Transactional and value centers
Business Facing,
Finance Operations
Center of Excellence
Finance1 200 FTE
Finance Operations500 FTE
Outsourcing (Capgemini)
600 - 650 FTE
APAC Finance
Operations
Pune, India
EAME Finance
Operations
Budapest, Hungary
Americas Finance
Operations Montevideo,
Uruguay
Setting the scene
How and why did our Finance digital
journey begin?
Understanding Syngenta
Who are we & what do we do?
Our journey
the key ingredients for a successful
outcome
Any questions?
Classification: PUBLIC
Our journey – expanding horizons
Classification: PUBLIC
Digital Finance Lab
Digital Lab
Digital Strategy
An immersive experience to align senior stakeholders and identify initial priorities
Our journey – thinking about Finance differently
Classification: PUBLIC
Digital Finance Lab
Digital Lab
Digital Strategy
(Digital) Finance Strategy & Roadmap
Bringing the customer to the forefront and acknowledging
continual change
Acknowledging continual change
Classification: PUBLIC
2018 2019 2020 2025
Design
Requirements
Develop
Test
Finance 2.0 Finance 4.0Finance 3.5Finance 3.0
Projects Initiatives Ideas Concepts
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Apps
Opera
ting S
yste
mH
ard
ware
Our journey – the ingredients
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Agile Training. Stand-ups. Scrums.
Digital Finance Lab
Digital Lab
Digital Strategy
An agile way of working
Classification: PUBLIC
“[Agility] comes in different forms, but basically it’s the ability to quickly adapt to or even anticipate and lead change. Agility in the broadest form affects strategic thinking, operations, technology innovation and
the ability to innovate in products, processes and business models.”
Professor Michael A. Cusumano, MIT Sloan School of Management
Our journey – the ingredients
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Digital Finance Lab
Digital Lab
Digital Strategy
Agile
Online Crowdsourcing
450+ people engaged. 106 ideas submitted. 3907 voting chips distributed.
Our journey – the ingredients
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Digital Finance Lab
Digital Lab
Digital Strategy
Agile
Online Crowdsourcing
Physical crowdsourcing
75 pain points collected. 86 hypothesis developed.
Our journey – the ingredients
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Digital Finance Lab
Digital Lab
Digital Strategy
Agile
Online Crowdsourcing
Physical crowdsourcing
SME input & digital demos
OmPrompt. Blackline. S4HANA Lab. Deloitte Digital.
Our journey – the ingredients
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Digital Finance Lab
Digital Lab
Digital Strategy
Agile
Online Crowdsourcing
Physical crowdsourcing
SME input & digital demos
Digital ways of working & digital output
From static PPT to dynamic outputs. OneSpace. Menti. Tableau.
Our journey – actualizing change in parallel
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Digital Finance Lab
Digital Lab
Digital Strategy
Agile
Online Crowdsourcing
Physical crowdsourcing
SME input & digital demos
Digital ways of working & digital output
Proof of Concepts
From ‘Show and Tell’ to ‘Show and Do’
RPA
Financial Planning
Targeted & scaled analytics
Digital Leadership
Our journey – digital enablement
Classification: PUBLIC
(Digital) Finance Strategy & Roadmap
Digital Finance Lab
Digital Lab
Digital Strategy
Agile
Online Crowdsourcing
Physical crowdsourcing
SME input & digital demos
Digital ways of working & digital output
Proof of Concepts
The journey is not over……..
Classification: PUBLIC
2020+
AcceleratingValue
2019-20
EstablishingValue
Becoming predictive with scaled analytics, improving data, and digital skills embedded in the organization
Prescriptive processes supported by enhanced user experiences with data is now an enabler. Digital has become Finance’s “new norm”
Digital academy
Digital Ambassadors
New Digital Organization
New Digital Capacities
Month Close Automation
Cash Automation
Management reporting Qlik
Management reporting NLG
Data Model creation
Cash and AR analytics
Budget planning
RPA CoE
S2P digitalization
Digitalizing Finance
Projects
Current priorities
2018-19
Driving Efficiency, Creating
Lighthouses
Process automation, better standard reporting and an enhanced understanding of analytics
Moments that matter
Classification: PUBLIC
Digital Lab session
FLT active involvement in the creation of the Vision and the roadmap
Digital is standard agenda item at FLT meetings
Establishing a seat at the FLT for digital
Changed governance and exposure to agile delivery
Reverse mentoring
CFO
Finance Leadership Team
Extended Finance Leadership Team
If we were to start the journey again tomorrow…
Classification: PUBLIC
Defining the ‘physical’ outputs upfront
Making the bridge to a different (agile) approach to strategy development easier and providing a consistent set of parameters
Have more money for PoCs
They create real change and are a great catalyst to drive next steps
Broader leadership engagement within and outside of Finance
Is the organization ready? Consider how the roadmap is going to be operationalised to prevent a break in momentum
More follow up and continuous engagement
It was great to crowdsource, but it was a one-off and we should have linked with ongoing Yammer or other follow-up channels
Classification: PUBLIC
Setting the scene
How and why did our Finance digital
journey begin?
Understanding Syngenta
Who are we & what do we do?
Our journey
the key ingredients for a successful
outcome
Any questions?
Classification: PUBLIC
Classification: PUBLIC