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Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen, Syngenta, and Salima Nazarali, Deloitte

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Page 1: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Deloitte Shared Services Conference 2018Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising financeMartin Mogensen, Syngenta, and Salima Nazarali, Deloitte

Page 2: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Syngenta’s Digital Finance journey: a holistic approach to digitising Finance

Classification: PUBLIC

Page 3: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Who are we?

Classification: PUBLIC

Martin Mogensen Salima Nazarali

Page 4: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Setting the scene

How and why did our Finance digital

journey begin?

Understanding Syngenta

Who are we & what do we do?

Our journey

the key ingredients for a successful

outcome

Any questions?

Classification: PUBLIC

Page 5: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Setting the scene

How and why did our Finance digital

journey begin?

Understanding Syngenta

Who are we & what do we do?

Our journey

the key ingredients for a successful

outcome

Any questions?

Classification: PUBLIC

Page 6: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Syngenta at a glance

Classification: PUBLIC

A leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources

90+countries

100production and supply sites

111 research and development sites

28,000employees

$12.65 bnGroup sales 2017

Supporting key crops with Crop Protection and Seeds offers

1 in 6 tomatoes is grown using Syngenta seed

4 million tonnes of cotton are grown using our crop protection products. That’s the equivalent of 20 billion T-Shirts every year

Page 7: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Finance Operations overview

Classification: PUBLIC

3 Operations centers

6 Transactional and value centers

Business Facing,

Finance Operations

Center of Excellence

Finance1 200 FTE

Finance Operations500 FTE

Outsourcing (Capgemini)

600 - 650 FTE

APAC Finance

Operations

Pune, India

EAME Finance

Operations

Budapest, Hungary

Americas Finance

Operations Montevideo,

Uruguay

Page 8: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Setting the scene

How and why did our Finance digital

journey begin?

Understanding Syngenta

Who are we & what do we do?

Our journey

the key ingredients for a successful

outcome

Any questions?

Classification: PUBLIC

Page 9: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – expanding horizons

Classification: PUBLIC

Digital Finance Lab

Digital Lab

Digital Strategy

An immersive experience to align senior stakeholders and identify initial priorities

Page 10: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – thinking about Finance differently

Classification: PUBLIC

Digital Finance Lab

Digital Lab

Digital Strategy

(Digital) Finance Strategy & Roadmap

Bringing the customer to the forefront and acknowledging

continual change

Page 11: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Acknowledging continual change

Classification: PUBLIC

2018 2019 2020 2025

Design

Requirements

Develop

Test

Finance 2.0 Finance 4.0Finance 3.5Finance 3.0

Projects Initiatives Ideas Concepts

??

???

?

?

?

Apps

Opera

ting S

yste

mH

ard

ware

Page 12: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – the ingredients

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Agile Training. Stand-ups. Scrums.

Digital Finance Lab

Digital Lab

Digital Strategy

Page 13: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

An agile way of working

Classification: PUBLIC

“[Agility] comes in different forms, but basically it’s the ability to quickly adapt to or even anticipate and lead change. Agility in the broadest form affects strategic thinking, operations, technology innovation and

the ability to innovate in products, processes and business models.”

Professor Michael A. Cusumano, MIT Sloan School of Management

Page 14: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – the ingredients

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Digital Finance Lab

Digital Lab

Digital Strategy

Agile

Online Crowdsourcing

450+ people engaged. 106 ideas submitted. 3907 voting chips distributed.

Page 15: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – the ingredients

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Digital Finance Lab

Digital Lab

Digital Strategy

Agile

Online Crowdsourcing

Physical crowdsourcing

75 pain points collected. 86 hypothesis developed.

Page 16: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – the ingredients

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Digital Finance Lab

Digital Lab

Digital Strategy

Agile

Online Crowdsourcing

Physical crowdsourcing

SME input & digital demos

OmPrompt. Blackline. S4HANA Lab. Deloitte Digital.

Page 17: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – the ingredients

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Digital Finance Lab

Digital Lab

Digital Strategy

Agile

Online Crowdsourcing

Physical crowdsourcing

SME input & digital demos

Digital ways of working & digital output

From static PPT to dynamic outputs. OneSpace. Menti. Tableau.

Page 18: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Our journey – actualizing change in parallel

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Digital Finance Lab

Digital Lab

Digital Strategy

Agile

Online Crowdsourcing

Physical crowdsourcing

SME input & digital demos

Digital ways of working & digital output

Proof of Concepts

From ‘Show and Tell’ to ‘Show and Do’

Page 19: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

RPA

Financial Planning

Targeted & scaled analytics

Digital Leadership

Our journey – digital enablement

Classification: PUBLIC

(Digital) Finance Strategy & Roadmap

Digital Finance Lab

Digital Lab

Digital Strategy

Agile

Online Crowdsourcing

Physical crowdsourcing

SME input & digital demos

Digital ways of working & digital output

Proof of Concepts

Page 20: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

The journey is not over……..

Classification: PUBLIC

2020+

AcceleratingValue

2019-20

EstablishingValue

Becoming predictive with scaled analytics, improving data, and digital skills embedded in the organization

Prescriptive processes supported by enhanced user experiences with data is now an enabler. Digital has become Finance’s “new norm”

Digital academy

Digital Ambassadors

New Digital Organization

New Digital Capacities

Month Close Automation

Cash Automation

Management reporting Qlik

Management reporting NLG

Data Model creation

Cash and AR analytics

Budget planning

RPA CoE

S2P digitalization

Digitalizing Finance

Projects

Current priorities

2018-19

Driving Efficiency, Creating

Lighthouses

Process automation, better standard reporting and an enhanced understanding of analytics

Page 21: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Moments that matter

Classification: PUBLIC

Digital Lab session

FLT active involvement in the creation of the Vision and the roadmap

Digital is standard agenda item at FLT meetings

Establishing a seat at the FLT for digital

Changed governance and exposure to agile delivery

Reverse mentoring

CFO

Finance Leadership Team

Extended Finance Leadership Team

Page 22: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

If we were to start the journey again tomorrow…

Classification: PUBLIC

Defining the ‘physical’ outputs upfront

Making the bridge to a different (agile) approach to strategy development easier and providing a consistent set of parameters

Have more money for PoCs

They create real change and are a great catalyst to drive next steps

Broader leadership engagement within and outside of Finance

Is the organization ready? Consider how the roadmap is going to be operationalised to prevent a break in momentum

More follow up and continuous engagement

It was great to crowdsource, but it was a one-off and we should have linked with ongoing Yammer or other follow-up channels

Page 23: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Classification: PUBLIC

Page 24: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Setting the scene

How and why did our Finance digital

journey begin?

Understanding Syngenta

Who are we & what do we do?

Our journey

the key ingredients for a successful

outcome

Any questions?

Classification: PUBLIC

Page 25: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,

Classification: PUBLIC

Page 26: Deloitte Shared Services Conference 2018...Deloitte Shared Services Conference 2018 Focus 13: Syngenta's Digital Finance journey: a holistic approach to digitising finance Martin Mogensen,