daniel burton senior vice president global public policy salesforce.com [email protected] april...
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April 17, 2009 eGov Workshop:
Cloud Computing and Interoperability
Daniel BurtonDaniel BurtonSenior Vice President Global Public PolicySenior Vice President Global Public [email protected]@salesforce.com
www.oasis-open.org
The World Today
Salesforce Credit Cards Blogs Open Table Blackberry
My Yahoo Google NY Times Brokerage Banking
The Consumer Web Platforms
Q: Why can’t business and government applications be as easy as the Consumer Web?
Evolution of Computing
1960’sMainframe
1980’sClient/server
TodayEnterprise Cloud
Computing
Applications Moving to the Cloud
TodayCloud Computing
Applications
1960’sMainframe
1980’sClient/server
1960’sMainframe
1980’sClient/server
Platforms Moving to the Cloud
TodayCloud Computing
Platforms
Government is Moving to the Cloud
LocalStateFederal Non-profit
Across SegmentsTransportation General
GovernmentEnvironment &
Natural ResourcesPublic Safety &
Justice
EducationHealth & HumanServices
EconomicDevelopment
Science & Tech
The Cloud Computing Model
Multi-tenant
Pay-as-you-go
Elastic
Yefim Natis, VP, Distinguished Analyst
No Capital Expense
Modest Operating Expense
Scales With Your Business
Advantages of the CloudCloud
ComputingClient / Server
& App Server Platforms
Time to Value in Weeks
Central Security & Compliance
Automatic Upgrades
Monthly Subscription Payments
Easy to Customize and use
No Infrastructure
Time to Value in Months
Fragmented Security & Compliance
Painful, Risky Upgrades and Updates
Expensive multi-year software licenses
Difficult to Customize and Use
Complex Infrastructure
Granular Real-Time Security Model
Field, Object and Record-Level Control
Sharing Across CRM and Custom Apps
Point and Click Permissions
Custom Sharing Rules Across Roles, Profiles, and Channels
Integrated with API, Reporting & Search
Integrated With Single Sign-on
Flexible Data Sharing with Point-and-Click Rules
ISO 27001 Real-Time Security
• ISO 27001• SSL encryption• Identity confirmation• SAS 70 Type II; SysTrust certified• FDA CFR Part 11 & Part 820
• IP restrictions• Fault tolerant, multi-layered firewall • Intrusion detection• 3rd party assessments
• 24 x 365 security• Biometric readers• Silent alarms• CCTV• Motion detection
Application Security
Network Security
Facility Security
The World’s Most Trusted Security
that Improves in Real-Time with Testing by Every Customer
Proven Reliability and Performance
>99.9% Uptime Quarterly Transactions (billions)
10
Page Response Time (ms)
500
Improves with Time, Scale, and Usage
<300 ms response time
Trusted for 10+ Years
Real-Time, Transparent System Status
Live System Status
Security Best Practices
Historical Performance
Confidence, Transparency, and Trust
Proven, Real-Time Integration
>50% >50% of Transactions through Our API
Leverage Your Existing Investments
100M+ 100M+ API calls/day
Connect the Clouds
Force.com for Facebook
Force.com for Google
Force.com for Amazon Web Services
Native Oracle & SAP Connectors
Consume External Web Services
Build New Web Services
Leverage Existing Investments
60+ Certified Integration Middleware Connectors
Leverage from all Assets: Integration as a Service
Mash-ups from AppExchange
Native Desktop
Connectors
Integration Partner
Ecosystem
Developer Toolkits
Native ERP Connectors
Force.com Amazon Web Services
Bring Amazon Web Services To Force.com Applications
Develop in Java, Ruby on Rails, LAMP Stack
Access Mega Storage from Amazon S3
Burst a Force.com App to Amazon EC2
Force.com Google App Engine
• Python library and test harness• Access Force.com Web Services API from within
Google App Engine applications
Force.com Facebook
Facebook Users Access Apps on Force.com Sites
Force.com Developers Build Social Apps for The Enterprise
The Cloud is a Services Supermarket
Combine platforms: Combine strengths