daimler trucks division day 2012 – dr. albert kirchmann
TRANSCRIPT
Daimler Trucks
Daimler Trucks Division Day
Mannheim, June 28th 2012
Dr. Albert Kirchmann, Head of Daimler Trucks Asia (Fuso)
Daimler Trucks 2
Market Update
Foundation Laid / Next Level of OU optimization
Global Scale Realization
Best Products / Best TCO
Aftersales and Services Push
Agenda
11
22
33
44
55
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Fuso, 80 years of Commercial Vehicle experience: 1932 - 2012
Daimler Trucks 4
Recent achievements for Fuso
Nov `11 Daimler Family Day
Dec `11 Tokyo Motor Show
Sep `11 Reopening
SC Tohoku Ishinomaki
Feb `12 2 Million Units
Sales Milestone in Indonesia
Mar `12 Mobile Tablets
for Sales Men Pilot started
Apr `12 Chennai Plant inaugu
ration MDT line Fuso based
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Topline Up 2011: 20 market launches
Jan Mar May Jun Jul Aug Sep Oct Nov DecFeb Apr
HDT
MDT
LDT
BUS
2011
Australia
New Zealand
USA
Hong Kong
Australia
USA
4WD Australia
4WD
New Zealand
Australia
Hong Kong
Europe
Malaysia
4WD
New Zealand
Hong Kong, TaiwanAustralia, New Zealand - RosaGCC, Chile, Kenya, Nigeria, Colombia,
Peru, Cost Rica, Philippines - Rosa
Various markets
(FH revival)
Malaysia
Indonesia
Renewal
New entry
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Japan Long Term Market Development:
Volatile and overall decreasing trend
00 07 11060504030201
Ø 205
12e100908
- ‘000 units -
(Trucks & Buses)
281
213
179
108124 128
-24%
-40%
+15-20%
Datasource: iCORS
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Indonesia Long Term Market Development:
Demand increase seen in recent years
07 110605040302 12e100908
- ‘000 units -
(Trucks & Buses)
Ø 81
123
107
64
93
57
39
65676962
Datasource: iCORS
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Taiwan Long Term Market Development:
Unstable demand transition
07 11060504 12e100908
- ‘000 units -
(Trucks & Buses)
Ø 19
20
17
12
1517
25
28
20
Datasource: iCORS
Daimler Trucks/ Fuso 10
Japan Market Share increasing
128124
108
179
2011201020092008
20.8
24.8
35.3
5.5
8.0
4.2
1.4
20.0
20.5%
22.6%
20.0% 21.1%
SoMYTD 05/12
YTD 05/11
Nissan
Toyota
Isuzu
Hino
Fuso
UD
Total Market Japan
- ‘000 units -
Total Market Share Japan
Others
Datasource: iCORS
Daimler Trucks/ Fuso 11
93
64
107
123
Indonesia Market Share defending around 50%: No 1!
2011201020092008
SoM
4.4
11.0
13.4
23.1
48.1 53.4
Hino
Fuso
Others
Toyota
Isuzu
51.0%
50.6%
49.0%48.7%
Total Market Indonesia
- ‘000 units -
Total Market Share Indonesia
YTD 05/12
YTD 05/11
Datasource: iCORS
Daimler Trucks/ Fuso 12
15
12
17
20
Taiwan Market Share on 50% level: No 1!
2011201020092008
SoM
16.6
1.2
0.7
31.2
50.3 53.8
Hino
Fuso
Others
UD
Isuzu
49.5%49.2%
55.0%
50.4%
Total Market Taiwan
- ‘000 units -
Total Market Share Taiwan
YTD 05/12
YTD 05/11
Datasource: iCORS
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120 117135
157
77
117
59 7154
42
23
25 27
121
Fuso’s strong recovery after the Lehmann Shock and the
earthquake in 3/2011
Sales volume development (Trucks & Buses)
- ‘000 units -
Japan
International
Total: 179 199 100 141 148
Note: Fuso’s full year consolidation to DAI in 2005 Datasource: iCORS
12e05 06 07 08 09 10 11
189 189
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Market Update
Foundation Laid / Next Level of OU optimization
Global Scale Realization
Best Products / Best TCO
Aftersales and Services Push
Agenda
11
22
33
44
55
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Global Excellence has brought Daimler Trucks to a new level –
foundation laid
Future Product
Generations
Growth and Market
Exploitation
Management
of Cycles
Operational
Excellence
Global Excellence Pillars Achievements so far Next phase
Global Excellence
Strengthen global
industry leadershipFlexibility Measures
BRIC Expansion
Efficiency Programs
Global Platform Roll-out
�
�
�
�
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What we have achieved in recent years
Business structure has been optimized under GET it Done!...
Streamlining Product Portfolio
Realignment of Manufacturing Operations
Streamlining Japan Retail Network &
Enhancing International After Sales
Material Cost Optimization
Fixed Cost Reduction
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Underlining the Daimler Trucks target of 8% RoS across the cycle
Future Product
Generations
Growth and Market
Exploitation
Management
of Cycles
Operational
Excellence
Global Excellence Pillars Next phaseAchievements so far
Global Excellence
We have defined a clear roadmap for Global Excellence
to strengthen our global leadership position: DT#1
Cross-business Initiatives
Excellence Programs
+
Flexibility Measures
BRIC Expansion
Efficiency Programs
Global Platform Roll-out
�
�
�
�
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“What to do” is defined: A holistic improvement program
with 5 goals …
Leader inGreen
Innovation
Customer #1Japan
ProfitableGlobalPlayer
EfficiencyLeader
Employer #1in
our Industry/ Markets
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Green Products
Green Factory and
Infrastructure
Green Supply Chain
Product
Satisfaction
Trust-Based Sales
Dependable Service
Full Potential Sales
Full Potential After
Sales
Further Global
Setup
IT Landscape
Cross-Functional
Processes
Material and
Production Efficiency
Employee
Satisfaction
Qualified Staff and
Organizations
Employer Attraction
& CSR
2 3 4 51Customer #1Japan
ProfitableGlobal Player
EfficiencyLeader
Leader in GreenInnovation
Employer #1 inour Industry/Markets
-7.5% in CO2 emissions
Significantly increase customer satisfaction in
Japan
Increase international sales volume to over 200,000 units
annually
Net Cost Reduction of 2%
Further increase in Employee
Satisfaction and Employer
Attractiveness
… and “how to do”: Fuso 2015 – Clear subgoals, clear targets
with over 1,000 detailed initiatives!
Daimler Trucks 20
Market Update
Foundation Laid / Next Level of OU optimization
Global Scale Realization
Best Products / Best TCO
Aftersales and Services Push
Agenda
11
22
33
44
55
Daimler Trucks 21
Daimler Technology Made in Japan: Fuso Hybrid Development
and Global Hybrid Center
•HYBRID
- Target configuration: Diesel Hybrid
System
•CENTER (Trucks)
- LDT to HDT
- Standardized Powertrain
- Focus high volume models
•GLOBAL : all Daimler Truck brands
Hybrid system
with
standardized
components and
common E/E
interface
Provide system
functionality for
each regional
project
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Market Update
Foundation Laid / Next Level of OU optimization
Global Scale Realization
Best Products / Best TCO
Aftersales and Services Push
Agenda
11
22
33
44
55
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New Canter Eco Hybrid: Introduced in May 2012
� 30% fuel economy
improvement vs.
conventional model
� Fuel economy 12.8 km/liter
is a whole new dimension
(Major competitor HEV:
12.2 km/liter)
� DUONIC dual-clutch + hybrid
technology is the world’s
first package
23
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Hybrid Super Great under Development:
Announced in Oct. 2011
� First Hybrid Heavy Duty
Truck announcement
� 10% fuel efficiency
improvement vs.
conventional trucks in
highway driving
� Case study for heavy-
duty hybrid development
in Daimler Trucks globally
24
Daimler Trucks 25
The CO2 reduction effect as long-haul HDT HEV is more than five
times of LDT HEV in a long mileage application
Based on long haul application (highway only) for HDT (25t) without ISS
Heavy Duty Truck HEV
Light Duty Truck HEV Based on city delivery application (FES) for Fuso Canter with ISS
GVW: 5 t
(LIFT HEV)
GVW: 25 t
(Super Great HEV)
Payload 2 ton class
Annual mileage: 48,000km
FES : 12.8 km/l (hybrid) vs.
10.6 km/l (diesel)
Payload 15 ton class
Annual mileage: 150,000km
FES: 4.5 km/l (hybrid)
4.0 km/l (diesel)
Quantity of annual CO2 reduction
-11tttt
Quantity of annual CO2 reduction
-2tttt
25
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Fuel Efficiency Development
Supergreat:
25t, Cargo
Fighter:
8t, 177kw
Canter:
2t, 96kw
Diesel
JP09JP05
26.7 24.7
• Fuel Efficiency Leader!
• Leading position in TCO!
L/100km
Improve
JP05 JP09
Hybrid
15.9 13.7
10.5 9.1 9.4 7.8
-7.4%
-13.7%
-13.6% -10.4%
-25.8%
HDT
MDT
LDT
Base
Base
Base
-7.4%
-10.0%+
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Market Update
Foundation Laid / Next Level of OU optimization
Global Scale Realization
Best Products / Best TCO
Aftersales and Services Push
Agenda
11
22
33
44
55
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New multi-lateral approach creates effective aftersales and
service momentum
1. BDC: Business Develop Center 2. 3S: Sales, Service, Spare parts
• BDC for approaching new/lost small-scale customers (Shaken, Maintenance kit )
• Direct approach (3S2, consultation team) for larger, important customers
New Approach
• Dealer empowerment program (User segmentation, smart pricing)
• Parts trader management
• Parts availability improvement
Dealer/Channel Support and Management
•Dynamic pricing List price repositioning for
parts and service
Capture customers
Proactive Pricing
•Diamond Value Parts
to attack imitation parts
•Downstream products
(e.g., FUSO Value,
warranty program) for
better TCO appeal
Customer based offering
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Thank You
Disclaimer
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