crg brochure

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Castlerock Recruitment Group Relationships built on trust Castlerock Recruitment Group Head Office Units 12 & 13 Waterside Court St Helens Technology Campus St Helens, Merseyside WA9 1UA Phone. 0845 680 1609 Fax. 0845 680 1619 Email. [email protected] www.castlerockrg.com

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Page 1: CRG Brochure

Castlerock Recruitment GroupRelationships built on trust

Castlerock Recruitment Group Head OfficeUnits 12 & 13 Waterside CourtSt Helens Technology CampusSt Helens, MerseysideWA9 1UA

Phone. 0845 680 1609Fax. 0845 680 1619Email. [email protected]

www.castlerockrg.com

Page 2: CRG Brochure

Everyone is different,eveyone has a story to tellAt Castlerock we understand that everyone is individual,understanding the requirements that are specific to youis an area we excel in. In our eyes no two clients are thesame and it is essential we understand your service andhow we can ensure our Locums become an effective partof your team and that Castlerock are merely anextension of your internal HR services.

From assisting on temporary assignments or permanent, Castlerock arethere throughout the process, ensuring that both staff and clients are keptwell informed throughout.

Page 3: CRG Brochure

Quality you can trustCastlerock have always put the quality of staffing and

service at the forefront of all provision. The ethos and

cultures of the organisation are outlined to all, it is

about making a difference through providing a service

that is meeting the needs of both our service users and

our temporary staffing, with equal importance.

Quality within Castlerock is easy to see, withaccreditations for Investors in People and BS EN ISO9001:2008 and commitment to continuously improve theservice offered. A full means of assessing quality is inplace for individual locums and the service as a whole,we actively encourage feedback as it enables us to furtherimprove our services.

Castlerock has supplied many nurses andcare assistants to St Michael’s View overthe last few months and we’ve been veryhappy with the staff and service provided.We now have a number of regular nursesfrom Castlerock supporting at St Michaels;they know the environment well and thishas helped to ensure continuity and a highstandard of care.

We’ve also found the Castlerock teamfriendly, professional and very responsive at all times.

Kristen WilsonSouthern Cross Healthcare Group

My Father has now moved to Ashborneresidential care home and so I have no axeto grind with my following comments.

May I simply say that Castlerock's staffwere excellent. The care itself, theproactive approach, I could go on but you'dthink I had shares!

Jeff Kenyon(On behalf of George Kenyon) Service user in Rochdale

Don’t just take our word for it

Page 4: CRG Brochure

This is reflected in the number of keyclients that we provide, including;NHS, Ministry of Defence, localauthorities, private sectororganisations, neutral vendors andnational healthcare organisations.

Services offered through ourhealthcare department includeprovision of temporary staff,permanent staff, CRB umbrella serviceand healthcare training via ourapproved training company.

Castlerock HealthcareThe 3 main factors our clients have identified to us askey to which agency they use have been; a qualityservice, continuity and competitive charge rates.Castlerock Healthcare achieve all of these key areasthrough providing a service that is quality assured,meeting both BS EN ISO and Investor in Peoplestandards, where possible providing the same memberof healthcare staff and charge rates that are value formoney and representative of the overall service.

Castlerock Domicillary CareCastlerock pride ourselves on providing a service that

puts users at the centre of their care, for the last few

years we have been providing services that have moved

away from the traditional methods of domiciliary care

which we believed to be inflexible and impractical.

Our service is one that offers choice,independence, empowerment toindividuals and more importantlyenables them to carry out tasks thatthey previously haven’t carried out forsome time due to carer’s ‘doing it forthem’ rather than enabling to do itthemselves.

Our service is flexible to accommodatechanges in times of delivery or thefrequency, we believe in tailoring apackage to meet your needs or that ofyour loved one. Our care staff canassist with a range of services,including;

Getting out of bed and dressing

Undressing and going to bed

Washing

Assistance to the toilet

Cleaning, laundry or other domestic tasks

Meal preparation

Shopping

Sitting with or accompanying to appointments/outings

Supervision of medication

Night care

24-hour support.

Page 5: CRG Brochure

We have an enviable client list of NHSsurgeries and PCTs throughout theCentral and Southern England and weare now one of the largest recruitmentagencies supplying locum GPs to theArmed forces throughout the UK (RAF, Army & Navy).

Our aim is to provide our clients andcandidates with a first class GPrecruitment service dedicated to theirindividual needs.

We are a corporate medical sectormember of the Recruitment andEmployment Confederation (REC) andwhen placing candidates we adherestrictly to their code of practice.

CB LocumsCB Locums is as a locum recruitment agencyspecialising in the provision of General Practitioners for NHS Surgeries, Military Medical Centre’s, Prisons,Private work and out of hours.

Having the peace of mind that yoursurgery isn’t going to be full ofpatients with no GP to see them isessential, whether it is holiday cover,interim arrangements until apermanent GP is employed or to coverlast minute sickness, NW Locums canprovide the solution.

With a vast database of locumsand further sought from our sistercompany; CB Locums you can beassured that your locum requests will be given the upmost urgency. Our GPs have experience with varioussoftware systems and we match them according to your specificrequirements.

NW LocumsNW Locums is a leading supplier of temporary GeneralPractitioners services throughout Northern England,from Birmingham through to Scotland. For a PracticeManager having an organisation whom they can trustto provide them with a locum who is experienced andappropriately vetted is essential..

Page 6: CRG Brochure

Understanding your service andindividual requirements has been akey to our success, we believe indeveloping an ongoing professionalworking relationship but not losing thekey ingredient that so many of ourcompetitors do, being friendly andapproachable! You’re not just anotherclient to Castlerock Allied Health.

Whether it is a physiotherapist,occupational therapist or radiographerthat you’re looking for, Castlerock havethe solution for you.

Castlerock Allied HealthBased on the successful provision of services tonursing, care, support and GP sectors Castlerock optedto further enhance the grades of staffing providedwithin healthcare. The Allied Health Professionalssector is based on the same quality principals as ourother services.

When you look for temporary support,you need an organisation you can trustto effectively match your requirementsto the potential candidates, someonewho can step into your organisation andbe an effective part of your team.Castlerock supply all areas of generalprovision, from catering and hospitalityto administrative staff, covering allgrades, from junior staff to seniormanagers.

Castlerock MBA ResourcingWe understand the importance of working to a fullcompliment of staffing, the knock on effects of workingunder staffed reduces productivity and can putunnecessary strains on other members of the team.Castlerock have the solution to those problems, whetherit be on a temporary or permanent basis.