cptsc 2017 conference2017conference.cptsc.org/wp-content/uploads/sites/2/2016/09/2017-cptsc... ·...

CPTSC 2017 Conference

President: Lee-Ann Kastman Breuch, University of MinnesotaVice-President: Russell Willerton, Boise State UniversitySecretary: Rebecca Walton, Utah State UniversityTreasurer: Joanna Schreiber, Georgia Southern University

Members-at-large: Teena Carnegie, Eastern Washington UniversityAlex Ilyasova, University of Colorado, Colorado SpringsDenise Tillery, University of Nevada, Las VegasHan Yu, Kansas State University

Executive Committee

Program Committee

Co-ChairsTeena A. M. Carnegie, Eastern Washington UniversityHan Yu, Kansas State University

Review CoordinatorsTeena A. M. Carnegie, Eastern Washington UniversityHan Yu, Kansas State University

Program CoordinatorsTeena A. M. Carnegie, Eastern Washington UniversityHan Yu, Kansas State University

Sponsorship CoordinatorLisa Meloncon, University of South Florida

Membership and RegistrationJoanna Schreiber, Georgia Southern University

WebmasterLisa Meloncon, University of South Florida

Local Hosts Georgia Southern UniversityJoanna Schreiber, ChairAndrew BergerMelissa CarrionTim GilesAron PeaseAmanda SchumacherChris Smith

The CPTSC Local Conference Committee would like to thank the Department of Writing and Linguistics and the College of Liberal Arts and Social Sciences (CLASS) at Georgia Southern University. We also wish to acknowledge the efforts of Pat Byrd, without which, we would all be lost. Thank you.

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CPTSC 2017 Conference

Program Reviewers

Rebekka Andersen, UC DavisStephen Bernhardt, University of DelawareBrian Blackburne, Sam Houston State UniversityKelli Cargile Cook, Texas Tech UniversityFelicia Chong, Oakland UniversityDave Clark, University of Wisconsin-MilwaukeeKate Crane, Eastern Washington UniversityHuiling Ding, North Carolina State UniversityJim Dubinsky, Virginia TechMichelle Eble, East Carolina UniversityGuiseppe Getto, East Carolina UniversityKeith Grant-Davie, Utah State UniversityMark Hannah, Arizona State UniversitySally Henshcel, Midwestern State UniversityRussell Hirst, U of Tennessee, KnoxvilleMarjorie Rush Hovde, Indiana U–Purdue U India-napolisRobert Johnson, Michigan Technological UniversityDonna Kain, East Carolina UniversityMichael Knievel, University of Wyoming

Natalya Matveeva, U Houston Downtown Bruce Maylath, North Dakota State UniversityLisa Meloncon, University of South FloridaRick Mott, Eastern Kentucky UniversityColleen Reilly, U North Carolina WilmingtonCorinne Renguette, Indiana U–Purdue U IndianapolisDaniel Richards, Old Dominion UniversityJulia Romberger, Old Dominion UniversityEmma Rose, University of Washington TacomaAimee Roundtree, Texas State UniversityDavid Alan Sapp, Loyola Marymount UniversityLars Soderlund, Western Oregon UniversityDoreen Starke-Meyerring, McGill UniversityJason Swarts, North Carolina State UniversityRyan Weber, University of Alabama, HuntsvilleNecia Werner, Carnegie Melon UniversityGreg Wickliff, U of North Carolina, CharlotteMiriam Williams, Texas State UniversityLaura Wilson, University of CincinnatiPavel Zemliansky, University of Central Florida

Except for Meet and Greet, all conference events will be held in the Coastal Georgia Center (CGC), which is located at 305 Fahm St, Savannah, GA 31401 and within walking distance of the designated conference hotels.

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CPTSC 2017 Conference Schedule at a Glance

Thursday, October 5 : Coastal Georgia Center (CGC)

Saturday, October 7 : Coastal Georgia Center (CGC)

Friday, October 6 : Coastal Georgia Center (CGC)Registration 8:00 am - 2:00 pm Lobby

Session 1 8:15 am - 9:15 am Session 2 9:25 am -10:25 am

Session 3 10:35 am - 11:35 am Lunch (on your own or pre-ordered box lunch) 11:35 am - 1:00 pm

Poster session 1:00 pm - 1:30 pm Lobby

Session 4 (snack to follow) 1:30 pm - 2:30 pm

Session 5 2:40 pm - 3:40 pm


Awards and Memorial 5:00 pm - 5:30 pm CGC 218

Editor’s Roundtable 5:30 pm - 6:30 pm CGC 218

Women in TC 8:15 am - 9:15 am CGC 111

Graduate Student Workshop 9:25 am - 10:25 am CGC 111

CPTSC Business Meeting 10:35 am – 11:35 am CGC 111

Registration 1:00 pm - 5:00 pm 2nd Floor Hallway

Concurrent Workshops 1:10 pm - 2:25 pm CGC 217/218Concurrent Workshops 2:35 pm - 3:50 pm CGC 217/218

Administrator’s Roundtable 4:00 pm - 5:00 pm CGC 218

Meet and Greet at Savannah Smiles Dueling Pianos 7:00 pm - 9:00 pm (314 Williamson St.) https://www.savannahsmilesduelingpianos.com

Meet at Embassy Suites Lobby at 6:45 to walk or take cab

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PROFESSIONAL & TECHNICAL WRITING @GEORGIA SOUTHERN UNIVERSITYThe Department of Writing & Linguistics is the only independent department of writing in Georgia. Professional & Technical Writing is part of the interdisciplinary Writing & Linguistics B.A., which also includes Creative Writing, Linguistics, and Writing Studies.

Professional & Technical Writing is also offered as a minor, and as a track in the fully online Bachelor of General Studies program.

To learn more about our program, please visit GeorgiaSouthern.edu/writling

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CPTSC 2017 Conference Thursday, October 5

All Sessions will take place in the Coastal Georgia Center (CGC)

Registration 1:00 pm – 5:00 pm CGC 2nd Floor Hallway

Concurrent Workshop 1 1:10 pm – 2:25 pm

CGC 217 | Rhetoric and Experience ArchitectureFacilitators:Jennifer SanoFranchini, Virginia TechKristen Moore, Texas Tech UniversityAndrew Kulak, Virginia Tech

This workshop introduces key concepts in Experience Architecture as they pertain to program building and development. Experience Architecture is the creation, testing, and revision of mediated systems that enable users to communicate in networked digital environments and physical spaces. Workshop facilitators will briefly describe the development of a major, minor, and certificate in Experience Architecture while drawing on these concepts, before overviewing two example approaches to Experience Architecture as situated within technical communication programs: feminist interaction design and public planning. Some time will then be spent working with attendees to conceptualize programmatic development through these lenses. In doing so, attendees will use concepts from Experience Architecture to work through the idea of programmatic decision-making as a practice of architecting student and instructor experiences over time.

CGC 218 | How to brand technical and professional communication programsFacilitators:Bob Johnson, Michigan Technological University Lisa Meloncon, University of South Florida

This workshop explores ways to use usability techniques—from research methods to theories—to brand and market academic programs internally, and more importantly, externally. Branding identifies and expresses the truth or value of an organization, product, or service. For academic programs, branding also needs to provide a clear overview of what the program does for students, higher education administrators, and those in the community who hire our graduates. As a strategic feature, branding should be considered at all stages of program development to ensure we can provide answers to multiple stakeholder questions, while remaining true to the value of the program. Key features of branding include program names, outcomes, missions, and courses. Topics of discussion will include using the deeply sustainable programmatic perspectives model to work through stakeholder assessment, matching outcomes to larger goals and courses, and naming both programs and courses. The facilitators of the workshop will focus on discussion and provide participants with a worksheet for their use during and after the workshop. We will also use our discussions as a basis for a whitepaper for distribution on the CPTSC website as a valuable resource to the field.

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Concurrent Workshop 2 2:35 pm – 3:50 pm

CGC 217 | Support for associate professors and mid-career faculty in technical communicationFacilitators: Miriam F. Williams, Texas State UniversityDavid Alan Sapp, Loyola Marymount UniversityTyAnna Herrington, Georgia Institute of TechnologySam Dragga, Texas Tech UniversityKim Sydow Campbell, University of North Texas

This workshop is designed to help associate professors and mid-career faculty with the process of reflection and goal setting. The facilitators, all of whom have earned the rank of full professor at their institutions, will address issues related to post-tenure professional satisfaction and the process of planning for promotion.

CGC 218 | The problem-solving administratorFacilitator: Karla Saari Kitalong, Michigan Technological University

This workshop provides new and experienced program administrators with fresh perspectives to view administrative problems, both large and small, and gives them concrete strategies for approaching the problems. The workshop facilitator defines three common problem-solving strategies—reactive or solution-first, emergent and participatory. Examples of each are discussed alongside their benefits and drawbacks. Participatory problem-solving is advocated because it requires the administrator to carefully articulate the problem (it might not be as it initially appears!) and in so doing attend to stakeholders’ vested interests and potential points of resistance. Participants work in small groups to apply problem-solving principles and strategies to a problem of their choice, either from a provided list or from one participant’s personal situation.

Administrator’s Roundtable 4:00 pm – 5:00 pm CGC 218Moderator: Lee-Ann Kastman Breuch, University of Minnesota

The Administrator’s Roundtable uses an open discussion format to address program issues that affect many institutions. This year’s roundtable will focus on issues of student recruitment, retention, and graduation. Bring your ideas, questions, and comments for a great discussion.

Meet and Greet 7:00 pm – 9:00 pm Savannah Smiles Dueling Pianos314 Williamson St.https://www.savannahsmilesduelingpianos.com/Meet at Embassy Suites Lobby at 6:45 to walk with group or take cab

CPTSC 2017 Conference Thursday, October 5

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CPTSC 2017 Conference Friday, October 6

All Sessions will take place in the Coastal Georgia Center (CGC)

Registration 8:00 am – 2:00 pm CGC Lobbyy

Session 1 8:15 am – 9:15 am

CGC 129 | Growing a professional writing program for a dynamic student populationModerator: Pavel Zemliansky, University of Central Florida

Michael Creeden, Florida International UniversityLuke Thominet, Florida International UniversityJustin Grant, Florida International UniversityChet Breaux, Florida International UniversityMaheba Pedroso, Florida International University

CGC 210 | International perspectives and diversity in user-centered programsModerator: David Alan Sapp, Loyola Marymount University

Nationality and racism in hiring: Implications for supporting International studentsChalice Randazzo, Eastern Michigan University

Programmatic requirements of technical communication programs: A graduate student’s perspectiveAmruta Ranade, Missouri University of Science and Technology

Emergence and development of TC education in ChinaXiaoli Li, University of Dayton

Student perceptions of diversity in TPC academic programsChris Dayley, Utah State University

CGC 212 | Perspectives on IP in TC: Methods for addressing how intellectual property policies can affect technical communication programsModerator: Liz Hutter, Valparaiso University

Brian Still, Texas Tech UniversityTharon Howard, Clemson UniversityKirk St. Amant, Louisiana Tech University

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CGC 217 | Programmatic and pedagogical innovations in professional writingModerator: Kelli Cargile Cook, Texas Tech University

Diana Ashe, University of North Carolina WilmingtonAnthony Atkins, University of North Carolina WilmingtonLance Cummings, University of North Carolina WilmingtonAnirban Ray, University of North Carolina WilmingtonColleen A. Reilly, University of North Carolina WilmingtonJeremy Tirrell, University of North Carolina Wilmington

CGC 218 | Using cohorts as a model for student engagement and retention in graduate technical communication programsModerator: Bruce Maylath, North Dakota State University

Erica M. Stone, University of Missouri- Kansas CitySarah E. Austin, United States Air Force AcademyNikki Borrenpohl, Southern Illinois University-CarbondaleDaniel J. Riechers, Texas A&M University-Corpus ChristiRichard T. Mangum, Embry-Riddle Aeronautical UniversityAndrew M. Blick, Western Washington UniversityJamie May, University of Colorado-Colorado SpringsAngela K. McCauley, Texas Tech UniversityLeslie Hankey, Kennesaw State University

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Session 2 9:25 am – 10:25 am

CGC 129 | Just ask them: User-centered design activities for program developmentModerator: TyAnna Herrington, Georgia Institute of Technology

Kristen Moore, Texas Tech UniversityDavid L. Young, Texas Tech UniversityBethany Pitchford, Senior, Texas Tech UniversityKelli Cargile Cook, Texas Tech University

CGC 210 | Engaging with advisory boards for success: Student-centered programs, courses, and careersModerator: Luke Thominet, Florida International University

Lee-Ann Kastman Breuch, University of MinnesotaLaura Pigozzi, University of MinnesotaBarbara Horvath, University of Minnesota

CGC 212 | Configuring and administering business communication programs: Models and methods for institutional changeModerator: Rebecca Walton, Utah State University

Heidi McKee, Miami UniversityJames Porter, Miami UniversityDirk Remley, Kent State University

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MA and PhD in Rhetoric and Scientific and Technical CommunicationOur program combines theory and research in all aspects of rhetoric, composition, writing studies, and technical and professional communication. Graduates are widely recognized in faculty and industry positions nationally and internationally.

MS in Scientific and Technical CommunicationOur program prepares students for local and global careers in areas including online design and social media, software/hardware documentation, medical or environmental communication, and human-computer interface design.

Graduate Certificate in Technical CommunicationOur online program provides instruction for working professionals and students to enhance their knowledge and skills in technical communication. All courses can transfer to the MS degree.

BS in Technical Writing and Communication Our program prepares students to write and design information for careers in business, technology, science, health, law, and more. Students combine rhetorical theory and practice of written, oral, visual, and digital communication.

To find out more visit : Follow us on: h�p://cla.umn.edu/writing-studies

Study at a research-intensive university with an internationally recognized faculty in rhetoric, technical communication, and composition. Our program is one of the longest established of its kind in the country, offering rigorous scholarship, strong student-faculty advising, ample teaching and research opportunities, and outstanding placement.

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CGC 217 | Recruiting students: Issues, strategies, and toolsModerator: Felicia Chong, Oakland University

How are we marketing our programs? An analysis of recruitment advertisements in CPTSC, IEEE Professional Communication, and ATTW conference programs and proceedingsFelicia Chong, Oakland University Aimee Kendall Roundtree, Texas State University

Using a social media strategy to recruit Master’s students in technical and professional communicationJulie Watts, University of Wisconsin-Stout

(Current) students informing (prospective) students: The user-centered design practice of integrating recruitment directly into the TC curriculumRick Mott, Eastern Kentucky University

Desperately seeking Susan...and Eddie, Morgan, David, Jillian, Matt, and more: Recruiting students to technical and professional communication programsLaura Palmer, Kennesaw State University

CGC 218 | Making learning visible: ePortfolios as a high-impact practice for student and programmatic successModerator: Teena Carnegie, Eastern Washington University

Laura Vernon, Radford UniversityMarjorie Rush Hovde, Indiana University–Purdue University IndianapolisEmma J. Rose, University of Washington at Tacoma

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Session 3 10:35 am - 11:35 am

CGC 129 | PTW threshold concepts as relationship-building advocacy for PTW programs: A case studyModerator: Laura Pigozzi, University of Minnesota

Chris McCracken, University of Wisconsin-La CrosseLindsay Steiner, University of Wisconsin-La CrosseMarie Moeller, University of Wisconsin-La Crosse

CGC 210 | A programmatic making of an ePortfolio curriculumModerator: Lee-Ann Kastman Breuch, University of Minnesota

Bre Garrett, University of West Florida Pamela Meyers, University of West FloridaAshley Clayson, University of West Florida


BS in Technical CommunicationOur approach to the field merges technical

knowledge and information design. With an

emphasis in emerging digital environments, our

graduates are prepared to work in areas such as

content development, user experience design, and

technical training.

BS in Interactive DesignThrough coursework that merges technical knowl-

edge and aesthetic creativity, our degree provides

students with an interdisciplinary, hands-on

approach to developing the technical, theoretical,

and creative skills needed to serve in the field of

interactive design.

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CGC 212 | Designing learner-centered experiences for distance education students in technical communication programsModerator: Rick Mott, Eastern Kentucky University

Guiseppe Getto, East Carolina UniversityTherese Pennell, University of Mt. OliveDebi Welsh, University of Mt. Olive

CGC 217 | User-centered program design and the first-generation college studentModerator: Erica EllingSon Baumle, Texas Tech University

Randy P. Howe, Fitchburg State UniversityKyle Moody, Fitchburg State UniversityRob Carr, Fitchburg State UniversityCharles H. Sides, Fitchburg State University

CGC Room 218 | Contextual issues for building identity and sustaining programsModerator: Charlotte Hyde, Kansas State University

Increasing program awareness through interdisciplinary learning communitiesDiane Martinez, Western Carolina University

Who “sponsors” professional writing? Thoughts on leveraging the service course and curricular change to make friends and grow programsMichael Knievel, University of Wyoming

Recruitment, retention and sustainability for technical and professional writing certificate programs: What steps can/should a certificate program take to become stackable?Teresa Quezada, University of Texas at El Paso

Maintaining brand status: Staffing the technical-writing classroomBrian D. Blackburne & Carroll Ferguson Nardone, Sam Houston State University

Lunch (on your own or 11:30 am - 1:00 pm pre-ordered box lunch)

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RhetoricUALR

ualr.edu/rhetoric

[email protected]

@RWUALR

Master of Arts in Professional and Technical WritingBachelor of Arts in Professional and Technical Writing

Graduate Certificate in Online Writing InstructionGraduate Certificate in Business and Professional Writing

Learn MoreJoyce Carter ([email protected])

Well-Rounded Writing Studies

Coursework Nonfiction

Rhetorical TheoryComposition Theory

Editing and PublishingUsability and UX Design

Online Writing InstructionTechnical Communication

Web and Document Design

Support your educationWorkplace Internships

Teaching AssistantshipsWriting Center Assistantships

Labs and ProjectsDigital Narrative LabGames and SimulationsUniversity Writing CenterLittle Rock Writing Project Digital Rhetorics Maker SpaceQuills and Pixels Annual JournalDigital Content Production LabUsability / Eyetracking / UX Lab

Come study with us. On-campus or online, our 17 faculty offer a broad, balanced array of nonfiction writing, design, and

editing courses, as well as internships and research opportunities

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Poster Session 1:00 pm - 1:30 pm Lobby “Shareable links”: Engaging students with us, themselves, and others through Google appsSarah Faye, University of California, DavisSylvia Morales, University of California, Davis

Increasing student agency and retention through domain of one’s ownEd Nagelhout, University of Nevada, Las VegasDenise Tillery, University of Nevada, Las Vegas

Creating user-centered flexibility: Preparing students for their career development through a multi-faceted assessment strategyLi Li, Elon UniversityRebecca Pope-Ruark, Elon UniversityMichael Strickland, Elon University

Where the gaming industry needs technical communicationErica EllingSon Baumle, Texas Tech University

Because the poor cannot afford bad designJosephine Walwema, Oakland University

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For more information, contact Dr. Kelli Cargile Cook, [email protected] | english.ttu.edu

Usability & Media Labs

15 Faculty InnovativeOnline Program

usability • design • new media • science rhetorics • accessibility • composition • user-centered design • health rhetorics

medical rhetorics • documentation • citizenship • visual rhetoric • globalization • technologies • grant writing • pedagogy

Producing practitioners and scholars who solve problems and improve the world

Degree programs and certificates both online and onsite:MA in Technical CommunicationPhD in Technical Communication & RhetoricGraduate Certificate in Teaching Technical CommunicationGraduate Certificate in Grant & Proposal Writing

TECHNICAL COMMUNICATIONAND RHETORIC

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CGC 129 | Student-centered course designModerator: Carroll Ferguson Nardone, Sam Houston State University

Stand in the place where you live: Geocaching in the tech writing classroomMegan Condis, Stephen F Austin State University

Lean hypothesis testing in a UX class: Combining user-centeredness and business goals to meet industry demandsTatiana Batova, Arizona State University

An example of experience learning as the basis for curricular development and success in a mid-sized TC programRussel Hirst, University of Tennessee, Knoxville

Against conventional wisdom: Is a capstone project a necessary experience for student engagement in a program?Halcyon M. Lawrence, Georgia Institute of TechnologyLiz Hutter, Valparaiso University


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Students in UCF’s doctoral program in Texts & Technology critique, invent, and apply information practices in relation to emergent media in and beyond the humanities. Diverse student work focuses on texts broadly considered, in areas such as language, history, social justice, mapping, memory, gaming, universal access, science communication, ethnography, and cultural heritage.

This flexible, interdisciplinary curriculum encourages communicators and problem solvers who strive for leadership positions as educators, consultants, employees, and administrators.

Areas of Research Include: • Digital Archiving & Editing

• Scientific & Technical Communication

• Social Media

• Information Architecture

• Digital Media

• Visualization

• Rhetoric & Composition

• Public History

• Game Design

• Digital Humanities

UNIVERSITY OF CENTRAL FLORIDA

Find out more online at TANDT.CAH.UCF.EDU

ORLANDO, FL


CGC 210 | Academic programs and recruitment strategies: Fostering locally-minded approachesModerator: Russell Willerton, Boise State University

Karla Saari Kitalong, Michigan Technological UniversityLaurence José, Grand Valley State UniversityRebecca Miner, University of Central Missouri

CGC 212 | Bringing the research lab to the classroom: Implementing real-world usability projects from challenge.gov in the undergraduate classroomModerator: Marjorie Rush Hovde, Indiana University–Purdue University Indianapolis

Kylie M. Jacobsen, Texas Tech UniversityJack T. Labriola, Texas Tech UniversityAbigail Selzer King, Texas Tech University

CGC 217 | Toward a user-centered, sustainable TPC service courseModerator: Therese Pennell, University of Mt. Olive

Lisa Meloncon, University of South FloridaJoanna Schreiber, Georgia Southern UniversityMelissa Carrion, Georgia Southern UniversityJ. Blake Scott, University of Central Florida

CGC 218 | User-centered TPW programs and pedagogies at Hispanic serving institutionsModerator: Han Yu, Kansas State University

Stephanie Wheeler, University of Central Florida Ann Shivers-McNair, University of Arizona Kendall Leon, California State University, ChicoLaura Gonzales, University of Texas at El Paso Brigitte Snedeker, University of Central Florida

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Work closely with our top-notch faculty

Anthony Arrigo Jerrold Blitefield Elisabeth Buck

Katie DeLucaChristopher Eisenhart Karen Gulbrandsen

Stanley HarrisonLucas Mann Caitlin O’Neil Amaral

A Master’s in Professional WritingPractical and innovative, with a career focus

UMassD meets a growing demand for professional writers who can:

• Develop and manageinformation and ideas

• Design informationmeeting audience needs

• Communicate acrossa range of media

• Collaborate in and lead teams

Fellowships and Assistantships

UMassD offers competitive stipends and tuition credits

Teaching Fellowships in technical and business communication

Graduate Assistantships in public relations, grant writing, web authoring, and writing center programs

For more information

[email protected]

umassd.edu/professionalwriting

facebook.com/professionalwriting



CGC 129 | Service learning and experiential learning in user-centered programsModerator: Josephine Walwema, Oakland University

On-campus organizations and student engagement: Sustainable service learning projects and pre-internship UX trainingJeffrey A. Bacha, University of Alabama at Birmingham

Graduate professional writing certificate through client-based courses as recruitment and retention toolsPavel Zemliansky, University of Central Florida

Scaffolded service learning for retention and professional developmentJoy Santee, McKendree University

Making space for undergraduate intra-program internships in technical communication Kate Crane, Eastern Washington University

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CGC 210 | Engaging traditional English majors in technical communicationModerator: Karla Saari Kitalong, Michigan Technological University

Charlotte Hyde, Kansas State UniversityFernando Sánchez, University of St. ThomasHan Yu, Kansas State University

CGC 212 | Launching a 21st century program in user experience (UX): Leveraging lean methodology to redesign our technical communication programModerator: Halcyon M. Lawrence, Georgia Institute of Technology

Nadya Shalamova, Milwaukee School of EngineeringTammy Rice-Bailey, Milwaukee School of EngineeringAlicia Domack, Milwaukee School of Engineering

CGC Room 217 | Positioning editing in technical communication programsModerator: Brent Henze, East Carolina University

Brent Henze, East Carolina UniversityBailey Cundiff, Texas Tech UniversityCindy Nahrwold, UA Little RockDonna Kain, East Carolina UniversitySuzan Flanagan, East Carolina UniversityYu Meng, Anhui Xinhua University, Hefei, China

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CGC 218 | Professional preparationModerator: Denise Tillery, University of Nevada, Las Vegas

The topics and genres specified in technical writing job advertisements: The implications for teaching technical/professional writing majorsAn Cheng, Oklahoma State University

Results of a study of practicing technical communicators’ experiences with and perspectives on academic publishing Rebekka Andersen, University of California, Davis

Professional technical communicators serving as mentors for university studentsJD Applen, University of Central Florida

Designing online courses that prepare students to give high-quality writing feedbackMatthew Baker, Brigham Young UniversityVincent Robles, University of North Texas

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Session 6 3:50 pm -4:50 pm

CGC 129 | Student recruitment, retention, & engagement: The place of disability and accessibility matters in program developmentModerator: Joanna Schreiber, Georgia Southern University

Sushil K. Oswal, University of WashingtonSusan A. Youngblood, Auburn UniversityStewart Whittemore, Auburn UniversitySherena Huntsman, Utah State University

CGC 210 | Centering translators as the penultimate users: What happens when programs link technical writing students to usability and translation students abroadModerator: Kristen Moore, Texas Tech University

Bruce Maylath, North Dakota State UniversityAnn Hill Duin, University of Minnesota–Twin CitiesMatthew Warner, North Dakota State University

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CGC 212 | Mapping the route: How academic and programmatic research informed new UX programsModerator: Kate Crane, Eastern Washington University

Ryan Weber, University of Alabama in HuntsvilleJoy Robinson, University of Alabama in HuntsvilleCandice Lanius, University of Alabama in Huntsville

CGC 217 | Applying student-centered, active-learning pedagogy to technical communication service and general education required courses through various teaching modelsModerator: JD Applen, University of Central Florida

Rob Sulewski, University of Michigan–Ann ArborLisa Grimble, University of Michigan–Ann ArborRosario Durao, New Mexico Institute of Mining and TechnologyElaine Wisniewski, University of Michigan–Ann Arbor

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DESIGN@UB

GRADUATE CERTIFICATE IN UX12 CREDITS

The Certificate in User Experience (UX) Design program emphasizes interac-tion design, information architecture and usability analysis. The program provides an overview of user-centered design and user research that is perfect for those with a professional interest in UX but who may not be ready to make a commitment to a masterʼs program.

M.S. IN INTERACTION DESIGN AND INFORMATION ARCHITECTURE36 CREDITS

This masterʼs program emphasizes the design, development and application of significant information technologies to help audiences achieve their goals. Classes focus on user-centered design and user research to address the needs of target audiences through project- focused assignments and career- building experiences.

D.S. IN INFORMATION AND INTERACTION DESIGN48 CREDITS

For those who have completed a master’s degree, this doctoral program encourages an in-depth exploration of information and interaction design for humans, including an emphasis on designing for special populations.

Required coursework will include applied qualitative and quantitative research methods, principles of experiment design, applied statistics, HCI theory and project management.

EXPLORE DESIGN THROUGH THE LENS OF SOLVING REAL PROBLEMS FOR REAL PEOPLE. Learn and do in graduate programs that you can pursue part time or full time, with evening and (synchronous) online classes for maximum flexibility.

MORE INFORMATION: www.ubalt.edu/designAPPLY FOR FREE BY DEC. 31.

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CGC 218 | User-centered program assessment and developmentModerator: Chris Dayley, Utah State University

User-experience of the LMS: Optimizing the interface for students in the virtual technical communication classroomElizabeth Kafka, Texas Tech University

Assessing programmatic changeElisabeth Buck, University of Massachusetts DartmouthChristopher Eisenhart, University of Massachusetts DartmouthKaren Gulbrandsen, University of Massachusetts Dartmouth

Enhancing student-based program design at public universities: Building relationships, good advising, keeping in touch—but how?Loel Kim, University of Memphis

STC programs and alumni advisory boards: The benefits of a collaborative, user-centered approach to pro-gram assessment & researchJessica Lauer, Michigan Technological University

Widening the path: Optimizing recruiting efforts and redesigning program requirements to attract and better serve transfer studentsCorinne Renguette, Indiana University–Purdue University Indianapolis

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Awards and Memorial 5:00 pm - 5:30 pm CGC 218Diversity Scholarship RecipientsAngela Shaffer, Texas Tech UniversityJamal M. Alexander, East Carolina University

Dan Riordan Memorial

Editor’s Roundtable 5:30 pm - 6:30 pm CGC 218Moderator: Han Yu, Kansas State University

Sam Dragga, Technical CommunicationDonna Kain, Technical Communication Quarterly Miles Kimball, Routledge SeriesMelinda Knight, Business and Professional Communication QuarterlySusan Popham, Programmatic PerspectivesCharles Sides, Journal of Technical Writing and Communication/Routledge Series Derek G. Ross, Communication Design Quarterly


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Women in TC 8:15 am - 9:15 am CGC 111

Graduate Student Workshop 9:25 am - 10:25 am CGC 111Working at teaching-focused universities

CPTSC-GO

CPTSC Business Meeting 10:35 am - 11:35 am CGC 111

CPTSC 2017 Conference Saturday, October 7

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