Workshop on Management Information Systems

Course InstructorHarleen Mahajan (HM)Email:harleenmahajan@yahoo.com

• Information systems (IS) are used in almost every business.– Service industries like education, travel, insurance, finance,

IT/ITes etc cannot work without information.– ATM’s at banks, Kiosks with touch screens and clerks

scanning our purchases using bar codes are few examples of IS been used every hour.

– Central network alerting farmers about farm crops and pests, providing updates on weather and soil condition and pricing of grains…..

– In Italy, a consortium of cheese makers uses IS to track when and where cheese was produced, how did it look and tastes and what will it cost.

– Major Fortune 500 companies spend more than $1 billion per year on IS

– No matter in what profession you are, you can always use IS

Classroom Policies• Attendance Criteria – 75%

• You are expected to be class on/before scheduled time. You will be allowed to enter in class in first 10 minutes of lecture. After that you are welcome to class but would not be awarded attendance.

• Make sure you are not absent on Presentation day or Activity day or case study discussion day or tests. Zero marks would be awarded to absentees.

• You’ll be informed well in advance about the important deadlines.

• DO NOT COPY ASSIGNMENTS. All the copied assignments and master assignment would be straight away cancelled

Grading For Internals (40 Marks)MSE 15 marks

Assignments 5 marks

Tests 10 marks

Presentation 5 marks

Participation in Case Studies and Activities

5 marks

Books Referred• D.P Goyal, Management Information System, MacMillon• Davis & Olson, Management Information Systems• Stair & Reynolds; Principles of Information Systems, A

Managerial Approach• Laudon & Laudon, Management Information Systems,

Managing The Digital Firm• James O’Brien, Management Information Systems• Post, Management Information Systems, Irwin/McGraw-

Hill • L M Prasad, Usha Prasad , Management Information

Systems, Sultan Chand & Sons• G B Davis, M H Olson, Management Information

Systems – Conceptual Foundations, Structure and Development, Tata McGraw Hill

• Discovering information system By Jean Paul Van Belle

Journal Readings

• http://www.blackwellpublishing.com/journal.asp?ref=1350-1917

• http://www.ejise.com/issue-current.htm• http://bentham.org/open/toisj/• http://www.palgrave-journals.com/ejis/

about.html

Online Resourceshttp://www.lib.umd.edu/groups/learning/Decision-MakingModel.pdf

http://www.the-intuitive-self.org/scripts/frameit/author.cgi?/website/author/memoir/supplements/decision_techniques.html

Explain modal of decision

About decision making Techniques

http://www.ii.metu.edu.tr/~ion501/demo/21.html

http://www.wisegeek.com/what-is-dbms.htm

Different types of IS with examples

Website containing various articles regarding DBMS

http://ist.uwaterloo.ca/as/iststructure.htm

http://yourdon.com/strucanalysis/wiki/index.php?title=Chapter_9

Structure

Data Flow diagrams

http://www.yourtechtv.com/viewVideo.php?video_id=92&title=What_is_ERP_

http://www.ibspublishing.com/index.cfm?section=sample&action=view&id=11765

ERP video

Bank Case Study

Lesson plans• Sub Module 1:Introduction to Information systems (Week 1 - Week

3)– Concepts like Data, Information, Types of Information,

Definition, Significance, Components of IS, IS in organizations, IS & organizations & management & strategy.

– Introduction to MIS, Characteristics, Components & Importance, Challenges, Different types of MIS uses, Functional Aspects

– Cases - Smart systems and ways of working help Toyota become number one, Reebok International, American National Insurance Speeds Information to Customers with MIS and BPM, Panasonic creates a single version of the data ,Arco clothing using MIS to deal customers, Lizard wear –Supply chain success story

– Assignment 1 in Week 1

Lesson plans• Sub Module 2: Decision Making (Week4 – Week 5)

– Simon’s model of Decision Making, Structured & Unstructured Decisions

– Introduction to DSS, Types of DSS, Components of DSS, Uses and Challenges of DSS

– Cases – P & G restructuring its supply chain, Pfizer uses Alphablox Web-based platform to create Sales Analysis Decision Support application, Can Information system make your doctor better?

– Assignment 2 in Week 4

Lesson plans• Sub Module 3: Database Management (Week 6 –

Week 8)– Overview of Database Management Systems,

Objectives, Role, Advantages & Disadvantages of DBMS, SQL, Uses of Database for Integration across Functional Areas, Database Applications

– Cases – Motorola’s Biometrics Solutions Require Large Self- Managing Database.

– Assignment 3 & 6 in Week 6 & 7

Lesson plans• Sub Module 4: Systems Analysis & Design (Week

9 – Week 12)– SDLC – System Development Life Cycle,

Software Development Models– System Analysis: SRS, DFD, DD, Decision

Tables– Design Methods, Detailed System Design,

Design Documentation, BPR (business process re-engineering)

– Cases -A New Ordering System for Girl Scout Cookies,Discovery Communications Digs Out of Mountains of Documents.

– Assignment 4 in week 9

Lesson plans• Sub Module 5: Managing the Digital Firm (Week 13-

Week 16)– E-business, E-commerce & M-commerce– Introduction to ERP, SCM, CRM, Knowledge

Management– Wireless Technology– Security & control– International Information Systems– Cases -The 2004 Athens Olympics Network:

Faster, Stronger—and Redundant,Dell Incorporation.

– Assignment 5 in Week 15

Assignments1. Making Video CV’s2. Making Individual blogs. Discuss various functions/uses of

Blogs. Develop a brief slideshow on advantages and disadvantages of using blogs to advertise (or for publicity) corporate products and services. Upload on your blogs

3. Financial Statements Analysis in Spreadsheet.4. Use word processing software to document what are your

needs as a computer user and find websites that allows you to order customize a computer/laptop and select those options that meet your needs in a cost effective manner. Assume you have budget of Rs 28,000 to Rs 32000. Indicate the options against your needs. Present diagrammatically E-shopping of laptop (starting from searching to delivery). Do not copy diagrams/images available online. Make one of your own using MS Word/ Paint.

5. Making e-commerce websites for different products in groups of 3. On your website provide provisions for customized information and for maintaining security & privacy.

6. Design a Retirement Planning software in a Spreadsheet

• E commerce as incorporated in Toyota• Study of MIS being employed by Wal Mart• DSS in the shipping industry• Critical Assessment of Supply chain management in McDonalds.• CRM- A tale of business success• Warehouse management systems in Arco• Security management of IT in Indian BPO’s• Order management system of Ford Motors• Study of IS in Microsoft company.• MIS and lean manufacturing• ERP in Indian companies• AI technologies in business• Geogrphical information system – Profit or Loss center • Increasing Leadership effectiveness through DSS

Presentation topics