corporate social responsibility...office depot has created a collection of brands that deliver...

CORPORATESOCIALRESPONSIBILITYu k a n d i r e l a n d 2 0 1 9

2 3OFFICE DEPOT OFFICE DEPOT

CONTENTSIntroduction

Accreditations

CSR Overview

Our Values

People

People Policies

Case Study - Sodexo

Community & Charity

Casy Study - Phoenix

Environment & Sustainability

Greenhouse Gas Management

Packaging Reduction

Waste Management

Case Study - Bristol University

Case Study - Virgin Money

Our Own Brand Products

Social Compliance Audits

Own Brand Ink & Toner

Green Paper

Vendors

Pilot B2P Pen

Delphis

Tork

Fellowes

Tesa

Clipper

HP

4-5

6-7

8

9

10

11-14

15

16-17

18

19

20-21

22

23

24-25

26-27

28-29

30-31

32-33

34-35

36-37

38

39

40-41

42-43

44-45

46-47

48-49


INTRODUCTION

Office Depot Europe cares passionately not only about what we do, but how we do it and the impact this has on the communities around us.

We show this passion through the commitments we make to our people; treating people equally, with respect, embracing diversity and supporting our employees to be the best they can become.

We show our passion through the commitments we make to the environment; by using our continuous improvement

Robert BaldreyCSO Contract Division, EU7

methodology to reduce our impact on the environment, using “Be, Buy, Sell and Tell” as our value chain concepts.

We show our passion through considered procurement of products, using our Own Brand to showcase our commitment to sustainable purchasing and having stringent policies setting the standards we expect from our vendors.

We show our passion through giving back in our charity and communities initiatives; by supporting the local communities in which we

work, committing to improve the wellbeing of those around us.

With a culture of continuous improvement there is always more to do in these areas. We are committed to listen to our employees with an open transparent communications culture, thus ensuring Office Depot is a destination workplace. We seek to ensure the partners we work with have similar standards to our own and so together we can work on initiatives like the reduction of single use plastics and packaging. Some of our initiatives are set out in more detail on the following pages.


ACCREDITATIONSAll our operational UK and Ireland sites are certified to international management systems standards ISO14001, ISO 9001, ISO 45001 for environment, quality assurance and health and safety as part of our integrated management system. This is supported by a programme of targeted and monitored initiatives and a culture of continuous improvement.

As part of our commitment to independent verification of our performance, as well as the combined management system audits carried out by LRQA, we are also assessed by Achilles UVBD which reviews the management of risks in our supply chain. We are proud to have achieved a score of 100% in our 2018 Achilles UVBD audit.

Successful completion of a Furniture Industry Sustainability Programme audit confirms an organisations commitment to achieving FIRA’s (Furniture Industry Research Association) principles of sustainable development.

Integral to our commitment to independent assessment and the provision of transparent information to our stakeholders is the production of our greenhouse gas footprint, assessed annually by SGS to ISO 14064. The report details our scope 1-3 emissions by source per calendar year.

The verification of our emission associated with deliveries has meant that we have been able to work with ClimatePartner to purchase carbon offsets, thereby providing our customers with carbon neutral deliveries.

In addition to our external verification audits Office Depot has been granted “into the place and quality of Supplier of Stationery, Furniture and Printed Stationery” to both Her Majesty the Queen and His Royal Highness the Prince of Wales. By achieving Warrant status this puts Office Depot in a very select group with other Warrant holding companies such as Bentley Motors, Bollinger, Burberry, Fortnum and Mason, John Lewis, Land Rover, Spode, Twinings and Waitrose.


CSR OVERVIEWWe’re an organisation centred on strong core values, championed by colleagues at every level.

For Office Depot, corporate social responsibility means taking care of people, the environment, the products we purchase and the wider community; we commit to upholding the highest ethical, social and environmental standards in the conduct of our business.

PEOPLE

ENVIRONMENT &SUSTAINABILITY PRODUCT

COMMUNITY & CHARITY

OUR VALUES

INTEGRITY

INNOVATION

ACCOUNTABILITY

TEAMWORK

RESPECT

We earn the trust and confidence of employees, customers, suppliers and shareholders by being open, honest and truthful in all that we do.

With a culture of creativity and a thirst for intelligent risk-taking, we aspire to do what has never been done.

We subordinate our personal needs or agendas for the greater benefit of our team.

We treat others the way we want to be treated.

We are responsible for achieving and sustaining unprecedented results that create extraordinary value to our shareholders and stakeholders through personal commitment, sensible thrift, collaboration and shared leadership.


PEOPLEHEALTH,SAFETY AND WELLBEING

Our number one goal is that everyone leaves their place of work free from harm every day. To meet this vision, we have adopted a multi-faceted approach:

We have a specialist team in place to assess and advise our colleagues on how to minimise any risks to themselves and the company.

Our Safety Management System is certified and complies with ISO 45001. This system is tailored to the employees within the business.

The Behavioural Safety Program re-enforces our safety culture, which we see working in action through our decreasing accident rate and reportable incidents. This system is operated through the concept of continuous improvement via ongoing consultations with all affected stakeholders.

Our compliance representatives have the responsibility to make sure that work areas

are maintained in a safe condition. They are trained to advise and guide their colleagues.

We have an ongoing programme of training for all colleagues to ensure they are aware of the potential risks they are exposed to. In summary, this training falls into three categories - initial training, assessment of competency and refresher training.

Our contractors are also vetted on their safety and competence in working practices before approval to come on site. Insurances and a RAMS (Risk Assessment and Method Statement) must be signed off and approved before any work commences on site.

PEOPLE POLICIESWe are dedicated to supporting both our colleagues and the communities in which we operate. This dedication is highlighted through a number of policies and recognised in our Silver accreditation from Investors in People.

EQUALITY

We are committed to being a fair and ethical employer. With our Equality Policy, we ensure a working environment where:

• Every colleague, customer, supplier and guest is free from any form of discrimination

• We recruit, develop, promote and reward on merit

• We promote a diverse workforce, which reflects the communities we operate in

• Colleagues can achieve the right balance between home and work life

• Harassment and bullying are not tolerated


use to promote and clarify our discrimination policy with colleagues.

• Our Code of Ethical Behaviour handbook

• Code of Ethics within the colleague induction programme

• A hotline for reporting violations

• Training and development through our internal Learning and Development team

Office Depot has been re-awarded a Silver accreditation from Investors in People, demonstrating our commitment to the welfare, rights and continuous improvement of our employees.

Our in-house Learning and Development team supports all the individual personal and development needs and promotes a catalogue of scheduled training courses.

MODERN SLAVERY

We are compliant with the UK Modern Slavery Act 2015.

This compliance extends to our supplier network. Our supplier guiding principles leaders our business partners within the manufacturing, assembly, and distribution operations.

We only work with reputable suppliers and manufacturers who source through fair and honest dealings, and the correct working conditions.

We further manage compliance through a monitoring system which measures the progress and achievements of our vendor compliance policies and programs.

As an equal opportunities employer, we support our colleagues with issues such as equality, discrimination, bullying, victimisation or harassment. There are several steps we

EQUAL OPPORTUNITIES WE ARE INVESTORS IN PEOPLE

DIVERSITY AND INCLUSION

We want to ensure that colleagues achieve a good work life balance. No one should have to worry about trading between their caring obligations and their job requirements and we accommodate flexible working arrangements wherever possible.

This includes:

• Maternity, paternity and adoption leave

• Parental leave to spend time with young children

• Career breaks

• Flexible working

1

Respect and Dignity in the Workplace

1

Your Employee Handbook


DISABILITY CONFIDENT

We are pleased to be recognised as a Disability Confident employer. The Disability Confident Scheme is a government initiative designed to support employers to recruit and retain the talents disabled people can bring to the workplace.

There are numerous benefits from this scheme:

• Drawing from the widest possible pool of talent

• Securing high quality employees

• Improving morale and loyalty

• Helping our customers identify us as committed to equality in the workplace

Will always try to facilitate diversity. providing language and interpreter support, and having multi-faith rooms at our Ashton and Leicester sites.

CASE STUDYInclusive Opportunities with Sodexo

To support Sodexo’s Corporate Social Responsibility Strategy, we have recently worked closely with them on important CSR initiatives within their Justice Services Segment, focusing on helping them to achieve Government targets on working hours in the prisons they manage. Office Depot bespoke Box Files are now hand built in HMP Northumberland, giving the prison workers experience and skills to aid in their rehabilitation.

43,000More than

users across the UK & Ireland

2,300More than

sites

Office Depot has partnered with Sodexo since 2002, under a contract to supply general office stationery, IT consumables, operational print and furniture to:


COMMUNITY& CHARITYWe are passionate about community and charity work and support both national and local projects every year.

We have a dedicated Community & Charity Committee across the UK and Ireland. Each year employees vote in a national “chosen charity” to support over the 12 months. We also offer the Payroll Giving scheme, enabling colleagues to donate a percentage of their salary to their preferred charity.

In 2019 the chosen charity is The Alzheimer’s Society. Not only are we taking part in fundraising activities, from cake sales to marathons, but colleagues across our sites are now trained “Dementia Friends” – here’s what one of our Dementia Friends had to say:

The Dementia Friends training was

great. It helped me appreciate how

someone with dementia sees things

from a different perspective. I wasn’t

aware before the training how many

different forms of dementia there are”

Diane, Ashton.

“We are part of Leicestershire Cares and work closely with Action Together. Some of the initiatives that our employees support with are the Go for Reading scheme, practice interview sessions and work experience with local schools, and community work such as room painting or gardening.

Employees volunteer to take part in these activities, and are allocated time away from their work to be involved. Not only does this benefit the charities and local causes, it’s also great for the individuals, often learning new skills, growing in confidence, and getting the feel-good-factor for giving something back!

EXAMPLES OF OTHER INITIATIVES

2018 COMMUNITY INITIATIVES

Time To Talk Day 2019

Mental health problems affect one in four people, so colleagues across all sites wanted to show their support and raise awareness by taking part in the Time to Talk Day 2019. Information was available and colleagues were encouraged to make a pledge as to how they would promote positive mental health in and outside of the workplace. Following on from this, we are now training employees to become Mental Health First Aiders.

Cancer Research Race for life

Office depot colleagues have taken part in Race for Life events raising money for Cancer Research UK. Always a popular one, ladies from across sites put on their pink and took park in Race for Life events. Office Depot’s charity committee added to their sponsorship too!

Ready, Steady, Glow

A number of colleagues took to the streets for the sponsored walk for The Alzheimer’s Society. As our chosen charity this was the first of many events that our colleague took part in. It was a night time walk at Manchester’s Media City - one participant was Michael from our Customer Services team, who raised money with his Guide Dog Tommy.


CASE STUDYPhoenix Resource Centre

Phoenix Resource Centre is an award-winning UK charity, with a sister non-governmental organisation (NGO in Ghana). They are an environmental charity collecting resources from industry and redistributing to schools, hospitals and other charities. They are rapidly expanding into other fields including disability support, employability and upskilling.

We have been working together for over 5 years, redistributing the company’s surplus, returns and end of line products to our partner projects in the UK and abroad. Recently we have sent over £40,000 worth of new surplus furniture, ¾ of a 40-foot container, to one of our educational projects in Djibouti, East Africa.

Over the past few years we have redistributed furniture, stationery, medical and other items, with a value in excess of £500,000 across numerous countries including Ghana, Sierra Leone, Romania, Uganda and Syria.

ENVIRONMENT & SUSTAINABILITYWe are committed to excellence in all aspects of our business and operate a programme of continual improvement to assess and reduce all environmental aspects and their impacts.

Our commitment to environmental issues is expressed in our global environmental strategy, through the four value-chain concepts which are to increasingly Be, Buy, Sell and Tell.

£

BUY

BE

SELL

TELL

Assess each products sustainability credentials and increase our sustainable product range

Reduce the impact, risk and cost of our activities

Ensure a customer focused offering

Accurate and transparent communication of our environmental commitments and policies


GREENHOUSE GAS MANAGEMENTGREENHOUSE GASES

SGS is a world leading inspection, verification, testing and certification company who we work with to assess our greenhouse gas footprint to ISO14064 on an annual basis. Our report outlines our scope 1-3 emissions and this allows us to understand where reductions can be made (and to measure how well we are doing with said reductions).

CARBON NEUTRAL DELIVERIES

ClimatePartner offer several climate protection solutions. We work with them to invest in carbon offset projects to offset our delivery carbon emissions and also contribute to the United Nation’s Sustainable Development Goals.

Through offsets purchased in two projects run by ClimatePartner we can now provide carbon neutral deliveries to our customers.

The first is a Gold Standard VER project distributing clean and safe cookstoves to local communities in Tanzania. The population of Tanzania’s depends on dangerous methods of cooking and purifying their water with the use of firewood resulting in deforestation. Furthermore, consumption of biomass for cooking results in indoor air pollution, public health and environmental implications.

The second project is the VCS Kaladonger wind power project in Rajasthan, consisting of 36 wind turbines with a combined capacity of 75.6 MW. This project contributes to the sustainable economic and environmental development of the country and reduces the supply demand gap for power. The project lessens poverty through direct and indirect benefits via employment generation and the improvement of the local infrastructure.

CUSTOMER CARBON REPORTING

Through our standard management reporting we provide customers with a Carbon Footprint Report. This report measures, based on averages, the greenhouse gas impact in the packing and delivery processes associated with the customers trading relationship with us.

CONSOLIDATING SUPPLY

We work with our customers to identify opportunities to consolidate orders which

leads to fewer deliveries and lower CO2 emissions. This consolidation can take a number of shapes and can be as simple as bundling existing orders into fewer, larger deliveries or putting in a minimum order threshold to prevent lots of small orders.

Through the breadth of our business offering, we can also become a ‘one-stop-shop solution’ allowing customers to consolidate the supply of office products, IT consumables, furniture, print, janitorial supplies and thousands of other business products. This brings with it benefits beyond a reduced carbon footprint through fewer deliveries, it also reduces administration time and costs (fewer suppliers to deal with) and can also reduce product costs through bulk order discounts.


PACKAGING REDUCTIONFILLING BOXES

We have introduced several initiatives to help the environment. Filling boxes is a very simple one that allows us to use less packaging and customers to use less space. It allows more space onto our vehicles, reduces the number of journeys and vehicle emissions.

To maximise box fill we have:

• Developed a wider range of carton sizes, increasing the box fill rate.

• Increased the products allocated to post bags therefore using fewer cartons each day.

• Adapted supply chain systems to consolidate customer orders automatically for picking and delivery and reducing on-road mileage.

• Full case reduction which consolidates two streams of pick pack into a single carton.

RECYCLED POST BAGS

We use post bags that are made with at least 92% recycled plastic and ‘peelable’ labels to improve levels of re-use and recycling when products are too small for cardboard boxes.

TRANSIT PACKAGING

All our products come in different sizes, therefore so do all our boxes - which are either Forest Stewardship Council (FSC) certified fibre or recycled cardboard. Our Leicester warehouse uses the highly sophisticated Savoye Jivaro lidding machines to ensure each box is cut down to the correct size suitable for the products packed inside it; eliminating the additional use of material to ensure the carton is more robust.

WASTE MANAGEMENT

92%In 2018 we recycled 92% of

our waste with the remaining 8% being disposed of via

waste to energy

zeroWe send zero waste to landfill


Working together with a leading UK University to achieve our environmental goals

CASE STUDYOriginally, The University of Bristol were ordering through Office Depot via a third party hosted catalogue which did not make order consolidation an easy process. As such, we saw an extremely high numbers of low value orders being processed which meant the estate was receiving hundreds of small deliveries per week.

This was highlighted through our account reviews and the customer was keen to positively influence their impact on the environment but also make the ordering process easier for end users. We worked together and developed a plan, and in January 2018, they moved to a punchout account with low value orders clearly discouraged through messaging on their bulletin boards and pop up banners.

The consolidation of product categories was encouraged by having a wide range of products available. We also activated the ‘switch and save’ option with a green emphasis, again driving customers towards the best sustainable products.

We agreed to a focus period of six months where we discussed non-essential low value orders in every conversation with the end users. We also updated the messaging on the punchout bulletin board regularly, and had great control on the products that we made available. If there was a green option, we promoted it, only Fairtrade catering products were available, we blocked bleach, and looked to drive consumers to larger pack sizes and recycled options for their general office products.

Towards the end of 2018, we pushed out this celebration of our achievements. Not only did this make The University of Bristol a greener place to work and study, it reduced the amount of traffic on site making it a safer place to be.

This work is of course an ongoing initiative. We have the support of a great procurement team who continually strive to make improvements, recognising that no matter how small the change is, it will always make a positive contribution to the overall achievement.

54% OF ALL ORDERS WERE BELOW2018

JAN2018

OCT

REDUCED

37%TO

£30

We’ve achieved...A reduction in low value ordersleading to fewer delivers which saves on transportation pollution


Environmental Innovations for Virgin Money

We have a long-standing relationship with Virgin Money to supply their general office supplies and banking consumables. They have an aggressive Greenhouse Gas (GHG) reduction initiative within their business, looking to remove GHGs by 2030. As one of their strategic partner we have used our environmental experience to improve the sustainability of their procurement.

ENGAGEMENT WITH SENIOR TEAM

We work closely with the senior team at Virgin Money to continually review and discuss key initiatives within their business. Part of this collaboration includes visits at our Ashton Distribution Centre, with a tour focused on areas of sustainability within the warehouse and the actions we are taking to realise more sustainable work practices.

MONTHLY REVIEWS

Through regular meetings we discuss the sustainability of the products within the range. Using our bespoke Management Information Pack, we look for a mixture of alternative ‘green’ products and competitive Own Brand products to drive sustainability without increasing costs.

CASE STUDY

ENVIRONMENTAL WORKBOOK

Our quarterly Environmental Workbook enables our Virgin Money’ counterparts to work with their teams to assess carbon footprint and analyse potential progress that can be made in this area. A good example of the changes that this book has generated is the move to reduce deliveries to fortnightly to the Head Office and branch network. If an emergency delivery is required we are able to action this but it does incur a charge, which has been agreed as a way to encourage users to procure wisely.

AWARENESS AND TRANSPARENCY

We ensure that all users are fully aware of the initiatives we implement, with Account Managers promoting our sustainable products and services. Where possible we like to engage directly with end users, such as the 10-day roadshow before Earth Day in April 2017. Alongside roadshows, we will distribute information and goody bags to try and ensure we reach the widest audience possible.

RECYCLING INK AND TONERS

We actively promote the recycling of toner boxes that are present in Head Office, and every branch along with literature explaining the initiative. We report quarterly on the number of toners that are recycled via data gathered from our toner partners.

ADDITIONAL PRODUCTS

We work with Virgin Money to look to extend the core list of products in their assortment to ensure we have the widest range of Fairtrade and ethical products possible, encouraging users to purchase from these products. We are also working together on a furniture project where our brief is to provide environmental accreditations for everything we supply.


OUR OWN BRAND PRODUCTSOffice Depot has created a collection of brands that deliver meaningful, innovative, and value-driven products that fulfill your business needs. The Office Depot Brand portfolio is comprised of two types of brands: Own Brand and Exclusive Brands.

Our Brands offer you the most products at the great prices helping you to manage your business supplies costs.

For professionals who are looking for writing

instruments, notebooks and desktop accessories that combine elegance

and design with quality that meets your

expectations.

Office Depot delivers 100% quality assured

products across the entire range, the perfect balance between price and quality

against other leading brands.

Our value brand products get the basics right.

Niceday offers a great selection of everyday

office essentials at unbeatable prices.

Introducing Our Own and Exclusive Brands

Realspace office furniture and accessories integrate

seamlessly, making your office

environments more functional and professional.

ENVIRONMENTAL & SOCIAL PRODUCT ATTRIBUTES

Before publishing the environmental or social attribute of a product the claim is assessed against strict criteria by independent consultants Newleaf Sustainability Practice.

LOOK OUT FOR THE FOLLOWING CLAIMS IN OUR CATALOGUES AND ONLINE.

Bringing small businesses, home office workers and

everyday technology users reliable, hard-working

performance.


SOCIAL COMPLIANCE AUDITSSOCIAL COMPLIANCE; MAKING IT FAIR FOR EVERYONE

When it comes to our own brand range of goods, our responsibility extends beyond traditional structures in order to surpass social compliance, and we expect no less from our vendors.

We systematically conduct a variety of internal and independent audits to certify that our set of high standards are met. This ensures that when a customer receives the final article - they can be sure that the parties involved in delivering those goods were treated with respect.

MASTER PURCHASE AGREEMENT AND SUPPLIER GUIDING PRINCIPLES

We expect our supply partners to adopt responsible labour practices to meet and exceed the principles set out in our Master Purchase Agreement and Supplier Guiding Principles (SGP).

Our SGP policy forms the basis of the contractual agreements between Office Depot and its vendors. We require our supply network to have in place or to develop and apply the necessary procedures to fulfil our SGP expectations across several key areas, including:

• Labour Standards & Human Rights

• Health & Safety

• Environment

• Security

• Bribery & Corruption

• Management & Enforcement of the Standard.

Our Own Brand products sourcing is managed by a split of:

65%in Europe

Qualified third party audit firm

Risk calculator & re-scoring

Existing audits &

certifications

Follow-up findings

Self assessment

tool

Low risk country

zone

RISK ASSESSMENT

QUESTIONNAIRE (RAQ)Conducting assessments of our suppliers allows us to examine vendors and their

factories. It helps us gain a thorough understanding of their operations

and ensures compliance from the beginning of the process.

Facility profile

Management systems

Environment

Facility supply chain profile

Ethics & business integrity

LabourHealth & safety

INDEPENDENT AUDITS

Our objective is to build relationships with suppliers that enable greater transparency of our supply chains. In addition to monitoring

vendors and their adherence to our values, third party audits are undertaken,

with warehouses inspected to further guarantee compliance.

35%in Asia


OWN BRAND INK & TONEROffice Depot’s longstanding commitment to the environment is guided by the Company’s environmental ethos to be, buy, sell, tell.

Office Depot toner cartridges reflect our commitment to minimise any negative environmental impact generated from our own activities and products.

START PRINTING WITH OUR GREEN SOLUTIONS TO MAKE A POSITIVE ENVIRONMENTAL IMPACT

8 MILLION TONNES of plastic ends up in our oceans each year

MORE THAN 400 MILLION empty ink and toner cartridges are thrown away every year - that’s one million cartridges per day or 11 cartridges per second. The majority of these end up in landfills, which are the biggest contributor to soil pollution. A cartridge that ends up in landfill can take up to 1000 years to decompose.

ALL PLASTIC IS MADE FROM OIL. Oil is a non renewable resource. Recycling your printer cartridges will save 42 million litres of oil in just seven months

REUSING CARTRIDGES saves an average of over 0.9kg of metal and plastic waste from being deposited in landfills.

• Office Depot toner cartridges are remanufactured. This means that they have been given a second life. As a result, the use of natural resources (such as oil) and new materials has been minimised. In addition, waste production has been limited and recycling increased.

• Office Depot toner cartridges use 79% less new materials than the brand equivalent. Office Depot take sustainability very seriously. We don’t just look at our own operations - we work together with partners, suppliers and customers to ensure that our entire supply chain operates as sustainably as possible.

• Office Depot offers an empty cartridge return program to recycle your empty toner cartridges.

• Our toner cartridges are packed in 100% recyclable boxes.

OFFICE DEPOT TONER CARTRIDGES PLAY AN IMPORTANT ROLE IN OUR ENVIRONMENTAL STRATEGY:

WASTE HIERARCHY

PRODUCTION OF A GREEN CARTRIDGE

Reduce

Most Favoured Option

Incoming Cores

Production Stream

Waste Management Stream

Certified Recycling Companies

Reclamation Process

Scrap

Plastic Metal Toner

Remanufacturing Process

Least Favoured Option

Reuse Recycle Recovery Landfill

100% remanufactured, therefore inherently environmentally sustainable

Engineered to perform equal to or better than brands.

Covered by a 3 year warranty

100% IP compliant


GREEN PAPER

IS NOT JUST A COLOUR

A4 70 g/m2 ream A4 75 g/m2 ream A3 75 g/m2 ream A4 75 g/m2 Big Box SKU 6439964 SKU 1251979 SKU 4800395 SKU 5594929

If you thought Eco means beige roughness, then you’re wrong. Office Depot Green redefines how sustainability looks, feels and performs. This means white, smooth and soft paper for excellent print results.

We call this green efficiency. It also means putting Eucalyptus globulus fibers and modern technology to good use. Green is no longer just a colour. Our philosophy is less resources, same productivity.

The new Office Depot Green......range is available in 70 g/m2 Eco-impact and 75g/m2 Eco-performance paper.


VENDORSAt Office Depot, we are committed to working with hundreds of vendors to deliver sustainable products, services and expertise our customers need to grow their business.

The following pages showcase just a few great examples of sustainable products from our vendor assortment.

Our robust portfolio of our own brand and vendors includes over 8000 products across multiple categories.

Furniture & Interiors

Specials, Bespoke & Retained

Own Brand

General Office

Products

Print Management

Cleaning, Hygiene & Catering

Training

Print & Marketing Solutions

OUR CATEGORIES


PILOT is a pioneer in writing instruments, being among the first to offer a full environmentally friendly range.

Launched in 2006, Begreen is a range of pens manufactured from recycled plastic which matches the varied needs of consumers. Since 2006 the sales of Begreen is equivalent to the annual petrol consumption for 1700 cars.

It is one of the largest ranges in the market with 23 different models in different colours and sizes: by recycling plastic, we give a second life to waste and preserve our natural resources.

Write for the environment – Write with the Pilot BeGreen pen”

Over 6.5 million bottles

have been recycled into

pens since B2P’s launch!(based in European sales)

1 BOTTLE =5 B2P GELS

or5 B2P BALLPOINTS

Over 18 million Begreen

products were sold in Europe

in 2014

Over 7 million bottles have been recycled into pens since B2P’s launch!

(based on European sales)

1 BOTTLE = 4 B2P GELS or

4 B2P BALLPOINTS

Over 18 million Begreen products

were sold in Europe in 2014

• 80% of our products are refillable, which is not only environmentally friendly, but also makes economic sense for our consumers.

• All of our pens are manufactured in factories which are certified ISO 14001 and since 2011 achieved EMAS certification.

• Best example of our Begreen philosophy

• Plastic body made out of recycled water bottles

• 89%/95% Recycled

• Refillable

• Outstanding design

• It shows where it comes from

• Fun and attractive product

• Target Accounts - Councils/Education/Schools/Environmental Accounts

The UK’s Leading Eco Professional Cleaning Range

!"#$#%&'&'()*+#,'&'()-./0#','*#)1&23)4'-,.,++#+#$)5452,&',6&+&278)

Received EUEcolabel (Defra)

AccreditationPlant-based

power

UK’s Leading manufacturer of professional eco

cleaning products

Cruelty Free –NEVER tested

on animals

Pioneered first 100% recycled

plastic bottle

100% Madein Britain

Reduced VOC(fumes)

Phosphate/ Phosphonate

Free

PO43-


CREATING A SUSTAINABLE LIFE AWAY FROM HOME

Today, people spend more and more of their time in environments away from home – in workplaces, hotels, schools, restaurants and airports. This means that the demand for solutions to make life away from home more sustainable increases.

Tork help’s you deliver sustainable solutions in your business operations, answering customer and consumer needs and demands. This includes everything from improved health through better hygiene, to more resource-efficient solutions to reduce waste or a better work environment for your cleaners, chefs or healthcare professionals.

At Tork, we are committed to creating a more sustainable life away from home.

How we enable a more sustainable life away from home?

Our mission is to develop solutions to make life away from home more sustainable. Our sustainability commitment is based on three areas of influence, where we think our products and solutions will make the largest impact: Well-being, More from less, and Circularity.

WELL-BEING

MORE FROM LESS

CIRCULARITY

Hygiene is essential for health and well-being. In hotels, restaurants and cafés for example, hygiene plays a key role for reputation, not only preventing spread of illness from the kitchen to customers, but also in keeping all areas fresh and presentable at all times. In hospitals, up to 70% of healthcare-associated infections can be prevented with improved hygiene practices, and improved hygiene standards in preschools and schools can reduce absence rates with up to 54%.

Through hygiene education programs, research and partnerships, we are dedicated to raising hygiene

Reducing environmental impact in the form of waste and carbon emissions is a key concern for all businesses today – regardless of sector, size or location.

We provide solutions that reduce waste and carbon emissions, without compromising on quality. Our ReflexTM centrefeed system reduces consumption by 37% through single-sheet dispensing compared to standard centrefeed rolls. Likewise, our SmartOne® toilet paper dispenser reduces consumption by up to 40% also through single-sheet dispensing and is specifically

The next big leap to ensure a sustainable future will involve re-thinking business and consumption. Societies are slowly transforming from linear to circular, and this takes new business models that address a responsible use of resources through a mindset of “design, reduce, reuse, and recycle”.

When it comes to professional hygiene, recycling is more of a challenge due to safety concerns, but there are a number of partnerships between businesses and waste management companies that explore the possibilities to recycle everything that is produced. At Tork, we have taken this development to action and created circular solutions for our customers, with Tork PaperCircle® (in the EU) Tork PaperCircle® is the world’s first recycling service for paper hand towels. The service helps our customers go circular by closing the loop and recycling hand towels into new tissue products locally. Tork PaperCircle® is a complete solution to help our customers reduce waste and cut their carbon footprint for paper hand towels by at least 40%.

standards for everyone away from home.

Our focus on well-being also means developing solutions to make facility management less stressful and physically demanding, for example by introducing ergonomic packaging. We also have our data-driven cleaning systems, which helps target areas where cleaning or product refill is required, making staff more efficient on their rounds. And in industrial settings, our cleaning cloths reduce the need for solvents by up to 41%.

designed for high traffic wash room areas. Making more from less means rethinking how we design and produce things throughout the value chain. Through Life Cycle Assessments (LCAs), we systematically assess environmental impacts associated with all stages of a product’s life, and find ways to do more with less. We also develop solutions that reduce consumption, such as Xpressnap® our one-at-a-time napkin dispensers, which reduce the number of napkins used by consumers by at least 25% compared to traditional dispensers.


Fellowes are committed to do what is right for their business customers and the planet – for now, and for generations to come.

Fellowes Team S.E.E.D. (Sustainability, Education, Empowerment, Duty) enhances the sustainability of our products, packaging, facilities, and operations through the education employees, customers, and suppliers.

PLANT A TREE

We at BANKERS BOX® believe in durability and sustainability – whether it be for our products or the planet we live on. We’re sure you’ll find that sustainability is a key decision for our end-users.

Research shows that 25% of climate change can be attributed to deforestation. Our Plant-a-Tree initiative protectively increases reforestation while tackling wider humanity issues caused by deforestation.

SUSTAINABILITY

Their goal is to break down barriers to progress and empower our employees and suppliers to make environmentally preferable choices whenever possible.

This is our contribution. Help us along the way...

In partnership with After purchasing a BANKERS BOX® product, your customer can simply register to plant their tree at www.bankersbox.com/tree

BANKERS BOX® is a registered trademark of Fellowes, Inc. ©2019 Fellowes, Inc.


SUSTAINABLE

SOLUTIONS FROM tesa®Sustainable gluing and correcting without losing the familar tesa® quality? It works! With the wide range of tesa ecoLogo® products you are best equipped. All tesa ecoLogo® products are made of recycled or bio based raw materials. Free from harmful substances, solvents and environmental critical materials - it sticks twice as well!

tesa ecoLogo® adhesives and the whole manufacturing process of the tesa ecoLogo® products are solvent-free

The adhesive films used in tesa ecoLogo® products are made of recycled plastic.

The refillable tesa ecoLogo® products make an important contribution to safe resources.

For many tesa ecoLogo® products renewable resources such as wood or natural fibers are used.

Collecting post-industrialmaterial

Processing collected materialin recycling plant

Extruding recycled

plasticinto new products

Using recycled plastic for the tesa ecoLogo®

products

FOR OFFICE WORK DEMANDSecoLogo® PRODUCTS

Packaging Tapes

Transparent Adhesive Tapes

Glue Roller

tesapack® solutions for secure and effective sealing and packaging

tesapack® solutions for nearly all office tasks that may appear

Quickly and securely sticking tesa Glue Rollers and Glue Stamp

Environmental aspects:• Tape = foil 100% recycled plastic• Cores = 100% recycled cardboard• Solvent-free adhesive

Environmental aspects:• Strong backing made of

unbleached paper• Tape = 60% bio-based materials• Core = 100% recycled cardboard• Solvent-free adhesive

Environmental aspects:• Foil = 100% recycled plastic• Core = 100% recycled plastic• Packaging = 80% recycled cardboard• Solvent-free adhesive

Environmental aspects:• Glue mass = 60% natural materials• Housing = 100% recycled plastic• Packaging = 80% recycled cardboard• Refill = 61% recycled plastic Solvent-free adhesive


We fill our bags with organic ingredients (good-bye pesticides, hello wildlife) and always do the best we can for the environment. Since we launched our plastic-free, unbleached and non-GM tea bags last year, we’ve been determined to make our tea even better for the environment. We’re delighted all our envelopes are now 100% recyclable.

We source the best quality teas to ensure that every cup is special. Discover more about our blends and what goes into a Clipper cup.

We’re the UK’s largest Fairtrade tea brand, supporting over 114,000 producers and their families to have access to education, medical care and help in old age.


Partner with HP on SustainabilityOur high quality products, services, and solutions can help your company achieve both its business and environmental goals

HP IS DRIVING PROGRESS TOWARD A MORE SUSTAINABLE FUTURE 1Energy consumption .835 kWh/week based on Keypoint Intelligence/Buyer’s Laboratory test report “HP

PageWide Managed Color Flow MFP E77650z vs. Competitive Laser Models,” January 2019. 2 Carbon dioxide equivalent (CO2e) savings based on the average lifetime use of printing 100,000 pages, and excluding paper. Peer-reviewed life cycle assessment models commissioned by HP and conducted by thinkstep for inkjet (August 2016) and LaserJet (May 2016) and updated in 2018 comparing to comparable models of HP Color Laserjets. Specific results run by HP internal LCA experts.

HP closed-loop printer cartridges

Partnering to tackle ocean-bound plastics

Industry-leading products

With your help, we’re closing the loop—Original HP ink and toner cartridges are made with recycled content from cartridges returned by our customers.

When you choose Original HP cartridges, you’re taking part in a circular economy.

HP’s groundbreaking closed-loop recycling program uses plastic from recycled Original HP cartridges (plus recycled bottles and hangers for ink cartridges) to create new Original HP cartridges.

Through 2018, driven by our Planet Partners recycling program, HP has manufactured over 4.2 billion HP ink and toner cartridges using more than a cumulative 107,000 tonnes of recycled plastic.

Today more than 80% of HP ink cartridges and 100% of HP toner cartridges are made with recycled material.

To recycle your HP cartridges please visit www.hp.com/recycle

HP uses recycled plastic bottles collected in Haiti and from other sources in the manufacturing of Original HP ink cartridges. This effort helps to create sustainable jobs, brings opportunity to the people in Haiti, and helps prevent plastics from reaching the Caribbean Sea.

Through March 2019, we have collected more than 25 million plastic bottles to be upcycled into HP print cartridges and hardware products—that’s approximately 325 tonnes of plastic material that might otherwise have washed into the Caribbean Sea.

For more information on HP closed-loop recycling and our efforts in Haiti, see hp.com/go/Rosette.

HP aims to deliver technology that improves lives and enables our customers and consumers to achieve more, safely, and with less environmental impact.

• HP ENVY photo printers contain between 20-30% recycled plastic by weight.

• HP A3 PageWide printers and multifunction printers use up to 70%1 less energy than comparable laser printers and reduce carbon footprint by up to 45%2

• In February 2019, HP became the world’s first manufacturer to register EPEAT 2019 Gold and Silver Desktops, Notebooks, All in ones, Workstations, and Thin Clients.

Did you know?

• By 2050 there will be more plastic, by weight, than fish in ocean

• HP is helping divert on average about 1 million plastic bottles per day from landfills

• HP has set a goal to use 30% post-consumer recycled content plastic accorss HP’s personal systems and print product portfolio by 2025

LEADING THE WAY WITH THE

WORLDWIDE CIRCULAR ECONOMY

Visit www.whyofficedepot.co.uk or call us today on 0844 412 3400 O

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