coolbrandz presentation: dublin web summit 2013

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eileen schuch | @eileenschuch Word of Mouth Marketing: How it can help your business grow Dublin Web Summit, 31 October 2013

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How Word of Mouth Marketing can help your business grow: that's the title of the presentation I prepared for my speech on the People's Stage at Dublin Websummit. Discover three outstanding WoM successes and what you can do to spark conversations and earn recommendations from your clients - all wrapped up in 4mins of talk!

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Page 1: coolbrandz presentation: Dublin Web Summit 2013

eileen schuch | @eileenschuch

Word of Mouth Marketing:How it can help your business grow

Dublin Web Summit, 31 October 2013

Page 2: coolbrandz presentation: Dublin Web Summit 2013

50 Shades of Cool

Page 3: coolbrandz presentation: Dublin Web Summit 2013

WoM boosts book sales

• Fastest-selling paperback• Amazon UK best-selling• USA Today N°1 20 weeks

70 Mio

UK

UKUK

Record

Page 4: coolbrandz presentation: Dublin Web Summit 2013

The Cool Summit

Page 5: coolbrandz presentation: Dublin Web Summit 2013

Reunite 10’000 tech folk

• 3’000 comment threads

• Reached audience 3 Mio

• 91% positive feedbacks

43%

People’s StageVoting Startups

11%

6 weeks

80%

Page 6: coolbrandz presentation: Dublin Web Summit 2013

Coolture Styling

Page 7: coolbrandz presentation: Dublin Web Summit 2013

Reach 12% of the population

• 120 products for free• 1 Mio Swiss reached• 200’000 engagement

4 weeks

12%

Page 8: coolbrandz presentation: Dublin Web Summit 2013

WoW experiences for WoM

WoWWoWWoWWoW

Client = Media

WoW

Product = best WoM tool

ShareStory

• Extraordinary

• Emotions

• Real life

WoM

Page 9: coolbrandz presentation: Dublin Web Summit 2013

It’s nothing new!

Brand conversations

• 90% offline

• 10% online

92% trust recommendations from family and friends more than any other form of advertising

real life

other

Page 10: coolbrandz presentation: Dublin Web Summit 2013

Online conversations

Impact purchase decisions

• Reviews• Testimonials• Ratings

Page 11: coolbrandz presentation: Dublin Web Summit 2013

Getting it right

geekmum

foodie

fashionistanpaactiviste

Experience

CreativityConceptualizationExpertise

The right product,

for the right person,

at the right moment,

in the right place,

In the right way.

Page 12: coolbrandz presentation: Dublin Web Summit 2013

www.coolbrandz.com

Thank you very much for your attention! You’re cool!