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Empowering and Activating the young Generation through the Learning of

Employability Skills PROJECT NUMBER – 2015-3-CY02-KA205-000599

THIS PROJECT HAS BEEN FUNDED WITH SUPPORT FROM THE EUROPEAN COMMISSION UNDER THE ERASMUS+ PROGRAMME. THIS PUBLICATION [COMMUNICATION] REFLECTS THE VIEWS ONLY OF THE AUTHOR, AND THE

COMMISSION CANNOT BE HELD RESPONSIBLE FOR ANY USE WHICH MAY BE MADE OFTHE INFORMATION CONTAINED THEREIN

Consolidated Needs' Analysis Report

SEPTEMBER 2016

Prepared by CESIE

Consolidated Need’s Analysis Report _IO3

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Table of Contents

GENERAL INFORMATION ................................................................................................ 3 PURPOSE OF THE REPORT ................................................................................................................................. 3 METHODOLOGY ................................................................................................................................................. 3

RESULTS ......................................................................................................................... 5 EMPLOYERS ....................................................................................................................................................... 5 YOUNG PEOPLE .................................................................................................................................................. 7 EMPLOYABILITY SKILLS .................................................................................................................................... 10

CONCLUSIONS .............................................................................................................. 18

ANNEXES ....................................................................................................................... 20 ANNEX I: Questionnaire for Employers ........................................................................................................... 20 ANNEX II: Questionnaire for Young People ..................................................................................................... 23

CONSORTIUM ................................................................................................................ 27


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GENERAL INFORMATION

PURPOSE OF THE REPORT

This Consolidated Needs’ Analysis Report of EAGLES project was produced as part of the European Commission Erasmus+ funded EAGLES Project (http://eaglesyouth.eu/) and seeks to examine two key areas in relation to youth unemployment. The first is to identify the training needs of young job-seekers (those aged 18-30 years), in regard to their employability skills. And secondly, to examine the perception of employers in terms of the necessary skills they look for in young employees. The goal of this study is to identify the eight most advantageous employability skills that the employers consider important. These skills will then form part of a future training course for youth workers, enabling them to help young job-seekers bridge any skills gaps, and meet employer requirements and expectations. This Report provides the summary of the results from National Needs Analysis Reports from Italy, Cyprus, Greece and Ireland regarding the perceptions and viewpoints of young job-seekers and employers in regards to the employability skills that they value and consider as being important.

METHODOLOGY

In order to examine the perceptions and viewpoints of young job-seekers and employers 2 structured questionnaires were developed and completed online by 40 young job-seekers (aged 18-30) and 20 employers in each partner country. In particular the objectives of 2 questionnaires were as follows:

1. Identify the training needs in relation to specific employability skills. 2. Analyze senior managers' perceptions in terms of necessary skills they look for in potential young

(aged 18-30) employees.

The questionnaires assisted in examining the existing situation in partner’s countries and the level of knowledge, know-how and skills of young people. Also, through the questionnaire, the partners analyzed senior managers' perceptions in terms of necessary skills they look for in a young employee. The questionnaires were based on the employability skills defined in the report produced by Impetus-PEF in partnership with the Young Foundation and the Social Research Unit at Dartington (SRU) seeking to provide practical answers to the question: how can we help young people be ready for work?1 The questions for the questionnaires were formed based on the employability skills defined in Impetus report (communication skills, self-awareness, receptiveness, being driven, self-assurance, resilience, being informed) and other skills identified after the extensive literature review.

1 http://www.impetus-pef.org.uk/wp-content/uploads/2014/09/2014_09-Ready-for-Work.pdf

http://eaglesyouth.eu/


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After all questionnaires were administered, the EAGLES partners conducted a statistical analysis and prepared National Reports on the research findings. The partners compared which employability skills are the most valued by young job-seekers and employers. They also looked at the perceptions of managers and senior managers in regard to the necessary skills they look for in young employees, and explored whether there is any shortfall between the employability skills of the young job-seekers, and their potential employers’ expectations. This information will be used to develop a training course for youth workers in the hope of addressing any shortfall in employability skills among young job-seekers.


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RESULTS

EMPLOYERS

85 employers from Italy, Cyprus, Greece and Ireland completed the EAGLES online questionnaire aimed to examine the most important employability skills. The total of 43 men and 42 women provided their responses to questions and statements.

The employment sector in which respondents were working is various. In Italy the most represented areas were: education, communication, agriculture. In Greece the majority of the participants were coming from the health care sector. In Ireland the majority of the participants were coming from business and finance sector. In Cyprus the majority of the participants were employed in the educational field and in the Human Resource sector.

Most of the respondents hold a managerial position in their job, such as directors, general manager, HR managers and project manager.

The company size of the respondents to the employers’ survey covered a variety of company sizes. 32% of the respondents stated that they have between 10 and 50 people employed in their company, 27% of the respondents have less than 10 employees, 22% of the respondents have more than 250 employees and 19% of the respondents have between 50 and 250 employees. It is reflected in the figure below:

Figure 1. Company size of employers’ respondents

0%

5%

10%

15%

20%

25%

30%

35%

less than 10 between 10 and 50 between 50 and250

more than 250

Company size of respondents


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Employers in all partner countries were asked how many young people (aged 18-30) they had employed in the past 5 years. 42% of the respondents from all partner countries stated that they had employed more than 10 during that time period. 38% of the respondents stated that they have employed less than 5 young employees, and 20% respondents stated that they have employed between 5 and 10 young employees. It is reflected in the figure below.

Figure 2. Number of young people employed in the company in the last 5 years

However, this data is very different in each country. In Cyprus, Italy and Greece the general tendency is that companies in the last five years employed less than 5 young new employees. In Ireland the majority of employers responded that they had employed more than 10 during that time period.

42%

38%

20%

Number of young people employed in the company in the last 5 years

more than ten young employees

less than 5 young employees

5-10 young employees


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YOUNG PEOPLE

The total of 173 young people participated in the survey from which 94 women and 79 men. The average age of respondents was 25.3 years.

The educational background of participants from the young job-seekers group spanned the range of second level qualifications available in Europe, with the majority of participants having attained a Master’s degree.

The graph below reflects the educational background of respondents.

Figure 3. Educational background of young job-seekers

As for educational background there is a notable difference between women and men: more women have obtained higher education degree. This confirms that the last few decades and have been marked by greater growth in the participation of women than men in higher education (Vincent-Lancrin, 2008).

The majority of the respondents (83%) from all partner countries had at least some previous working experience. 33% of respondents had less than a year of working experience and 32% had 1-3 years of working experience. Only 12% of respondents have matured more than three years of working experience. However, in Ireland the majority of respondents reported that they had not worked previously (52%). The longest period of work of those who had been in employment was less than 1 year.

29%

3%

27%

41%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Secondary schooldiploma

Professional diploma Bachelor's diploma Master’s diploma

Educational background


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Figure 4. Previous working experience of young job-seekers

The respondents had different types of previous professional experience. 38% of them previously did the internship or volunteered, 34% were employed part time, 26% were employed full time and 12% were working as freelancer. The majority of the respondents were working/did the internship in the private sector.

The nature of the young people’s employment is various. Most of the participants had previous experience in the field of management, in the field of education and in the food service sector. Other job categories where the respondents have been working are: journalism, construction, marketing, research, international cooperation, legal services, etc. However, there are no distinctive job categories identified. The previously employed participants were also asked if they were employed in the public or private sector, most of the respondents to this question indicated that they had been employed in the private sector.

35% of the young job-seekers have been looking for a job less than 3 months, 18% have been looking for a job between 6 and 12 months. More details are illustrated in the figure below.

33%

32%

12%

23%

Previous working experience

<1 year

1-3 years

>3 years

none


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Figure 5. The period of young people in job search

Only 44 respondents stated that they participated in the training courses to improve skills for professional development. Training courses in which young people participated covered a variety of typologies. They include hospitality management, SafePass training, ECDL, food preparation, legal training, journalism, socio-cultural mediation, events operator, information technology, sound technics etc.

The following training course providers online were specified:

▪ socialspaceacademy.com ▪ EDX courses online: www.edx.org ▪ coursera.org ▪ athenafad.it

To conclude, the majority of young people who are in a job search have their CVs prepared. There is no correlation between the possession of CV and the educational background, previous work experience, job category.

35%

18%

12%

11%

5% 4%

How long looking for a job

<3 months

6-12 months

3-6 months

12-24 months

>24 months

n/a

http://www.socialspaceacademy.com/


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EMPLOYABILITY SKILLS

Participants from both the young job-seekers and employer groups were asked to indicate what they thought were the five most important employability skills from a given list. Analysis of the data showed different perceptions of the importance of each skill between the two groups.

Figure 6: Comparison of perceived importance of employability skills as a percentage of employer and young job-seekers responses.

0% 20% 40% 60% 80% 100%

Being informed about job market

Communication skills

Self-awareness

Critical thinking

Resilience

Receptiveness

Being driven

Self-assurance

Innovation and creativity

Analytical skills

Leadership

Positivity

Team-work/ networking

Decision making

Service prientation

Negotiation

Other

Employability skills valued by young job-seekers people and employers

Employers

Young people


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From the job-seekers group, respondents chose Communication skills (65%), Team-work/networking (53%), Decision making (38%) and Positivity (35%) as the most important skills. Receptiveness, Negotiation, Analytical skills and Self-awareness were skills that young people rated as less important for their employability. The employers group on the other hand chose: Communications (81%), Team-work/networking (70%), and Positivity (65%) as the most important skills. Being informed about the job market, leadership and negotiation were skills that employers rated as less important for the employability of young people. A further analysis of the comparative rating of employability skills among the employee and employer groups reveals the relative differences in perceived importance between the groups for each skill (see Table 1 below). The skills highlighted in green in Table 1 indicate where the largest gaps in the perceived importance of each skill exist, and thus, the skills that the young job-seekers need to address most to meet employer expectations. Table 1: Relative differences in perceived importance of employability skills between the young job-seekers and employers’ groups.

Skill % Young job-seekers Responses

% Employer Responses

Relative Difference

Positivity 35 65 30

Team-work/ networking 53 70 17

Communication skills 65 81 16

Resilience 32 46 14

Critical thinking 33 41 8

Self-awareness 18 25 7

Receptiveness 12 15 3

Innovation and creativity 32 34 2

Being driven 23 24 1

Other 1 2 1

Analytical skills 16 16 0

Self-assurance 29 22 -7

Service orientation 23 16 -7

Negotiation 14 3 -11

Leadership 20 8 -12

Decision making 38 15 -23

Being informed about job market 34 8 -26

It is interesting that employers do not consider leadership and negotiation as highly important skills for employees to develop. This is in conflict though with the research literature findings that include leadership in the skills needed in the education field (Pacific Policy Research Center, 2010) and in general (University of Kent, 2016). Moreover, employees that feel that their leadership skills are not being developed are more likely to leave their organizations, whereas, the more loyal ones are the ones that feel


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that they are offered support and are their leadership skills are promoted by taking leadership roles. Furthermore, it has been demonstrated that only a small proportion of employees felt that their organization was employing their skills to their full potential (Deloitte, 2016). It is of importance to mention that the literature provides evidence that the young generation tends to show preference being employed to companies they admire (PWC, 2011) Respondents were asked to rate a number of statements concerning work related scenarios based on their own experience. These statements were grouped under the relevant competencies employers value most (according to the Impetus ‘Ready for Work’ study (Impetus 2014) – communication skills, self-awareness, receptiveness, drive, self-assuredness, resilience, and being informed. The statements and responses are reflected in the graph below.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I always pay attention to the needs of my employees

My employees can share their personal experiences,feelings OR concerns with me

I encourage my employees to take part in after-workactivities (such as sport clubs, volunteering, etc.)

I encourage self-evaluation of my employees

I give feedback to my employees on work done

I reward my employees when they work overtime tocomplete an urgent task

I share the achievements of my employees out of theoffice environment

I encourage personal relationships between employees

I tend to encourage my employees when they don’t achieve something

I don't hide my personal weaknesses from myemployees

I ask for updated CVs from my employees

I provide additional training to my employees

Percentage of responses based on employers work- experience


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Figure 7.Statements and responses based on employers’ experience The absolute majority of employers agreed that employees should be able to identify and acknowledge their own boundaries, have to be able to identify their strengths and weaknesses, and have to trust their intuition. Employers also expect their employees to relocate to another city if it is needed and that employees have to work on tasks that are unfamiliar to them.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

My employees have to be able to identify theirstrengths and weaknesses

My employees should be able to identify andacknowledge their own boundaries

My employees are expected to relocate to anothercity if it is needed

My employees have to work on tasks that areunfamiliar to them

My employees have to contribute to the long termprojects of the company/organisation

My employees should be aware of the career paththey want to follow

My employees have to trust their intuition

My employees have to possess a high level ofpositivity

My employees should seek information when insituations that are new to them


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Figure 8. The level of employability skills employers value As a result of the analysis derived from the statements that each was connected to the relevant employability skill it can be stated that employers’ value the most the following skills and qualities of young employees:

1. Self-awareness 89,6% 2. Being driven 78,3% 3. Communication 76,6% 4. Receptive qualities 70,6% 5. Resilience 64,6% 6. Self-assurance 63,6% 7. Being informed 60,6%

0%10%20%30%40%50%60%70%80%90%

100%

Skills employers value the most


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Figure 9. Statements and responses based on young job-seekers experience

0% 10% 20% 30% 40% 50% 60% 70%

I feel comfortable to talk about my personal experiences, feelings orconcerns with people I am not very close to

I take part in activities where I interact with other people

If I disagree with someone I don't stick to my own opinion no matterwhat

I can easily identify my own strengths or what I need to improve toachieve my personal goals

I feel comfortable staying alone

I am a careful observer of events and people, or find myself reflectingon what I see and hear from what goes on around me

I don't feel offended when someone gives me negative feedback

I would be ready to relocate to another city/country if the job I wantrequires me to

I feel comfortable in challenging new environments

I am not stressed if I work unpaid over-time to finish an urgent task

I don't have difficulty maintaining my focus on projects that take morethan a few months to complete

I am well aware of the steps I have to take to achieve my career goals

I can easily give some examples of my achievements I am proud of

I am ready to study new things even after working hours that can beneeded for a new employment position

I trust my intuition

If I don’t achieve something I want from the first time I don't give up

I am aware of my personal weaknesses and vulnerabilities

I don't find myself worrying about something often

I consult job posting sites for new employment opportunities

I actively seek as much information as possible when I am in a new placewith new people

Percentage of responses based on young job-seekers experience


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Figure 10. The level of employability skills young job-seekers posses

Figure 11. Comparative rating between young job-seekers and employers’ groups of employability skills for

employment

0%

10%

20%

30%

40%

50%

60%

Skills employees posses

0%10%20%30%40%50%60%70%80%90%

Rating on employability skills between young job-seekers and employers

Young unemployed

Employers


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Analysis showed that there were differences in perceptions between the young job-seekers and employee

group:

a) The majority of respondents in the young job-seekers group were rated as having 33% in

communication skills. The majority of respondents in the employers group rated communication

skills as 76,60% important for employability.

b) The majority of respondents in the young job-seekers group were rated as having 44% of self-

awareness skills. The majority of respondents in the employers group rated self-awareness as

having a high relevance for employability (89,60%).

c) The majority of respondents in the young job-seekers group were rated as having 42,60% of

receptive qualities. On the other hand, the majority of respondents in the employers group rated

receptive qualities as being 70,60% of the importance for employability.

d) The majority of respondents in the young job-seekers group were rated on their qualities of being

driven at 33,30%. The majority of respondents in the employers group rated being driven as high in

regard to relevance for employability (78,30%).

e) The majority of respondents in the young job-seekers group were rated on their qualities of being

self-assured at 52.60%. The majority of respondents in the employers group rated being self-

assured as medium in regard to its relevance for employability skills (63.60%).

f) The majority of respondents in the young job-seekers group were rated on the quality of resilience

at 56,60%. The majority of respondents in the employers group rated resilience as having a

medium relevance to employability (64,60%).

g) The majority of respondents in the young job-seekers group were rated on the quality of being

informed at 50,50%. The majority of respondents in the employers group rated being informed as

being of medium relevance for employability being at 60,60%.

Comparing these skills, we can see that the skills of communication, self-awareness, receptiveness and being driven are the skills that are the most valued by employers but possessed the least by young people. This appears to indicate that there is a clear difference between those skills most valued by employers and those perceived to be acquired by young job-seekers, thus showing the value of a training programme to increase the employability skills of young people in these areas.


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CONCLUSIONS

This Consolidated National Needs Analysis Report for Italy, Greece, Cyprus and Ireland aimed to identify the training needs of young job-seekers in relation to employability skills. The study achieved this by administering a survey to a group of young job-seekers and a group of employers, and examining their relative perceptions about key employability skills. The goal was to identify the eight most advantageous skills for employability, and to use this information to create a training course for youth workers and enabling them to help young job-seekers bridge any skills gaps, and meet employer requirements and expectations. Firstly, participants from both the young job-seekers and employer groups were asked to indicate what they thought were the most important employability skills. Analysis of the data showed different perceptions of the importance of each skill between the two groups. The most important for the results of this analysis is the perceptions that the employers group have towards the main employability skills. The survey revealed that employers group consider Communications, Team-work/networking, and Positivity skills as of the highest importance. Moreover, the participants were asked to evaluate the statements that were based on relevant employability skills in order to analyse the relative differences in perceived importance between the young job-seekers and employer groups. Analysis showed that there were differences in perceptions between the employer and employee group for the skills of communication, self-awareness, receptiveness and being driven (see Figure 11), with employers rating these higher than the young job-seekers perceived to possess that skill. This shows a clear difference between the perceptions of the young job-seekers group and employers on the importance of key employability skills, and points to the need for training to bridge that gap.

At the end of the analysis, the consortium concluded to the eight employability skills that scored the highest rating among the employers’ responses only. From the research done, these are the most important skills needed in the job market at the moment. The fact that there is a gap between job-seekers’ and employers’ opinions may indicate that young job-seekers do not realise the skills actually needed by the job market, and might not invest into developing these. Thus, with the training course proposed by the consortium, we are hoping to diminish this gap. The skills the training course will include are:

Skill

1 Communication

2 Team work/ networking

3 Positivity

4 Resilience

5 Critical Thinking

6 Innovation and Creativity

7 Self-awareness

8 Being driven


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REFERENCES

1. CSO (Central Statistics Office) (2016). Quarterly National Household Survey: Detailed Employment Series (Quarter 1 2010 - Quarter 1 2016). Dublin, CSO. Retrieved 23 August, 2016. Available at: <http://www.cso.ie/en/releasesandpublications/er/qnhs-es/qnhsemploymentseriesq12016/>

2. CSO (Central Statistics Office) (2011). Quarterly National Household Survey: Educational attainment thematic report 2011. Dublin, CSO. Retrieved 23 August, 2016. Available at: <http://www.cso.ie/en/media/csoie/releasespublications/documents/education/2011/educationalattainment2011.pdf >

3. Deming, J.D., 2015. The Growing Importance of Social Skills in the Labor Market, [online] Harvard: NBER. Available at: <http://scholar.harvard.edu/files/ddeming/files/deming_socialskills_august2015.pdf>

4. Dweck, C. (1999). Self-theories: Their role in motivation, personality and development. Philadelphia: Psychology Press

5. European Commission, 2013. EU cohesion policy contributing to employment and growth in Europe. [online] Available at: <http://ec.europa.eu/regional_policy/sources/docgener/studies/pdf/cp_employ_growth_en.pdf>

6. Governement of Ireland (2013) Youth guarantee scheme. Dublin, Author. Retrieved 23 August, 2016. Available at: <https://www.welfare.ie/en/downloads/Youth-Guarantee-Implementation-Plan.pdf

7. Hulstrand, J., 2010. Time out: The Gap Year abroad. International Educator, [online] Available at: <https://www.nafsa.org/_/File/_/marapr10_edabroad.pdf>

8. Impetus (2014). Ready for work. Author. Retrieved 23 August, 2016. Available at: <http://www.impetus-pef.org.uk/wp-content/uploads/2014/09/2014_09-Ready-for-Work.pdf>

9. Lees, D. (2002). Graduate employability – literature review. LTSN Generic Centre Website [Online] Available at: <http://www.gla.ac.uk/employability/documents/litrev.rtf>

10. OECD, 2014. Promoting better labour market outcomes for youth. [online] Melbourne: OECD. Available at: <https://www.oecd.org/els/emp/OECD-ILO-Youth-Apprenticeships-G20.pdf>

11. Pezirkianidis, C., Stalikas, A., Efstathiou, E., & Karakasidou, E. (2016). The relationship between meaning in life, emotions and psychological illness: The moderating role of the effects of the economic crisis. The European Journal of Counselling Psychology, 4(1), 1-24.

12. Saniter,N. and Siedler T., 2014. Door Opener or Waste of Time? The Effects of Student Internships on Labor Market Outcomes. Discussion Paper No. 8141. [online] Bonn:IZA. Available at: <http://ftp.iza.org/dp8141.pdf>

13. Vincent-Lancrin, S., 2008. The Reversal of Gender Inequalities in Higher Education: An On-going Trend. Higher Education to 2030, [online] Available at: <https://www.oecd.org/edu/ceri/41939699.pdf>

http://www.cso.ie/en/releasesandpublications/er/qnhs-es/qnhsemploymentseriesq12016/

http://www.cso.ie/en/releasesandpublications/er/qnhs-es/qnhsemploymentseriesq12016/

http://www.cso.ie/en/media/csoie/releasespublications/documents/education/2011/educationalattainment2011.pdf

http://www.cso.ie/en/media/csoie/releasespublications/documents/education/2011/educationalattainment2011.pdf

https://www.welfare.ie/en/downloads/Youth-Guarantee-Implementation-Plan.pdf

https://www.welfare.ie/en/downloads/Youth-Guarantee-Implementation-Plan.pdf

http://www.impetus-pef.org.uk/wp-content/uploads/2014/09/2014_09-Ready-for-Work.pdf


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ANNEXES

ANNEX I: Questionnaire for Employers

Dear all, We would be grateful if you spend 10 minutes to complete this anonymous questionnaire for the EAGLES project. Your responses will contribute to the development of a training course for young people on specific employability skills. Within this context, employability skills are defined as “a set of attributes, skills and knowledge

that all labour market participants should possess to ensure they have the capability of being

effective in the workplace – to the benefit of themselves, their employer and the wider

economy.” Your honest responses will help EAGLES partners to design a training course based on the needs of your future employees! Thank you for your time and collaboration! Employment sector (E.g.: Education, accountancy, etc.) : What is your current position in your company/organisation: Gender: Number of employees in your company/organisation: <10 10-50 50-250 >250 How many new young (aged 18-30) employees have been employed in your company/ organisation in the last 5 years? <5 5-10 >10 Please select 5 skills you consider are the most important for the employability:


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Being informed about job market Communication skills Self-awareness Critical thinking Resilience Receptiveness Being driven Self-assurance Innovation and creativity Analytical skills Leadership Positivity Team-work/ networking Decision making

Please look at the following statements and give us your assessment of how you rate your experience:

Never Rarely Sometimes Very often Always

1 2 3 4 5

1 2 3 4 5 N/A

1 I always pay attention to the needs of my employees

2 My employees can share their personal experiences, feelings OR concerns with me

3 I encourage my employees to take part in after-work activities (such as sport clubs, volunteering, etc.)

4 I encourage self-evaluation of my employees

5 I give feedback to my employees on work done

6 I reward my employees when they work overtime to complete an urgent task

7 I share the achievements of my employees out of the office environment

8 I discourage personal relationships between employees

9 I tend to encourage my employees when they don’t achieve something from the first time

10 I hide my personal weaknesses from my employees

11 I ask for updated CVs from my employees


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12 I provide additional training to my employees

Agree Disagree N/A

13 My employees have to be able to identify their strengths and weaknesses

14 My employees should be able to identify and acknowledge their own boundaries

15 My employees are not expected to relocate to another city if it is needed

16 My employees do not have to work on tasks that are unfamiliar to them

17 My employees do not have to contribute to the long term projects of the company/organisation

18 My employees should be aware of the career path they want to follow

19 My employees do not have to trust their intuition

20 My employees have to possess a high level of positivity

21 My employees should seek information when in situations that are new to them

Do you have anything else you would like to add or reflect on?


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ANNEX II: Questionnaire for Young job-seekers

Dear all, We would be grateful if you spend 10 minutes to complete this anonymous questionnaire for the EAGLES project. Your responses will contribute to the development of a training course on specific employability skills. Within this context, employability skills are defined as “a set of attributes, skills and knowledge

that all labour market participants should possess to ensure they have the capability of being

effective in the workplace – to the benefit of themselves, their employer and the wider

economy.” Your honest responses will help the EAGLES partners to design a training course based on your needs! Thank you for your time and collaboration! Age: Gender: Educational background: Junior Certificate Leaving certificate BA degree MA degree Other (please specify) Previous longest period of work experience (in years):

None < 1 1 – 3 3 – 5 > 5

Type of previous work experience:

Volunteer Internship

Employed (full time) Employed (part time)


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Freelancer Student

Other (please specify) If employed, please specify in which sector: Public Private Job Category:

Accounting General Business Banking Admin & Clerical Pharmaceutical Government Professional Services Health Care Journalism Hotel – Hospitality Real Estate Human Resources Research Construction Food Service Consultant Customer Service Education Engineering Management Manufacturing Telecommunications Marketing Training Media

How long have you been currently looking for a job? (in months)

< 3 3 - 6 6 - 12 12 - 24 > 24


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Please select 5 skills you consider are the most important for the employability:

Being informed about job market Communication skills Self-awareness Critical thinking Resilience Receptiveness Being driven Self-assurance Innovation and creativity Analytical skills Leadership Positivity Team-work/ networking Decision making

Have you ever taken a part in the training course to improve skills needed for your professional development:

a) Yes b) No

If yes, please provide the name of the course or if online, the link Please look at the following statements and give us your assessment of how you rate your experience (there's no pass or fail):

Never Rarely Sometimes Very often Always

1 2 3 4 5

1 2 3 4 5 N/A

1 I feel comfortable to talk about my personal experiences, feelings OR concerns with people I am not very close to

2 I take part in activities (e.g.: clubs, sport groups) where I interact with other people

3 If I disagree with someone I stick to my own opinion no matter what

4 I can easily identify my own strengths OR what I need to improve to achieve my personal goals


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5 I don’t feel comfortable staying alone

6 I am a careful observer of events and people, OR find myself reflecting on what I see and hear from what goes on around me

7 I feel offended when someone gives me negative feedback

8 I would be ready to relocate to another city/country if the job I want requires me to

9 I feel comfortable in challenging new environments

10 I am stressed if I work unpaid over-time to finish an urgent task

11 I have difficulty maintaining my focus on projects that take more than a few months to complete

12 I am well aware of the steps I have to take to achieve my career goals

13 I cannot easily give some examples of my achievements I am proud of

14 I am ready to study new things even after working hours that can be needed for a new employment position

15 I trust my intuition

16 If I don’t achieve something I want from the first time I give up

17 I am aware of my personal weaknesses and vulnerabilities

18 I often find myself worrying about something

19 I consult job posting sites for new employment opportunities

20 I actively seek as much information as possible when I am in a new place with new people

21 I have a written detailed CV that describes my education, work experience and references a) No b) Yes

Do you have anything else you would like to add or reflect on?

Thank You for your time!


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CONSORTIUM This document has been produced by the consortium of EAGLES project

GrantXpert Consulting Ltd Celia Hadjichristodoulou Maria Kalli Stephanie Apserou

ICEP EUROPE. Institute of Child Education and Psychology Dr Deirdre MacIntyre Paul O’Raw

Institute of Development Ltd, N. Charalambous Vicky Charalambous Demetra Mavroude

Panteio Panepistimio Koinonikon & Politikon Epistimon Anastasios stalikas Irene karakasidou Christos Pezirkianidis

CESIE Ruta Grigaliunaite Silvia Ciaperoni

consolidated needs' analysis report - home - cesieconsolidated needs' analysis report...

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