connecting talent to jobs - 2014-2015 annual report · 2018. 10. 15. · message from the executive...

2014-2015 Annual Report

Message from the Executive Director

Pat E. Sturdivant Executive Director

Dear Colleagues, Partners, & Friends,

Capital Area Workforce Development Board is pleased to present our annual report for program year July 1, 2014-June 30, 2015.

This year has been one of preparation as we transitioned to implement the new Workforce Innovation and Opportunity Act of 2014. Nevertheless, this transitioning did not halt our productivity. We held the grand opening of our new career center, now called NCWorks Career Center, located at 1830 Tillery Place and identified a new location for our center in Johnston County. We assembled a new Strategic Initiatives team whose role is to obtain funding to offset the projected budget cuts announced by the state and to develop our Career Pathways and Work Ready Communities initiatives.

I thank our many partner agencies, service providers, staff, Board members, and volunteers; for without their continued hard work and commitment, we would not be celebrating another successful year. Sincerely, Executive Director, Capital Area Workforce Development Board

Contents

Message from the Director 1 Board Members 2 Career Centers 3 Adult Services 4 Youth Services 5 Business Services 6 Access Workforce Development AmeriCorps 7 Financial Information 8 Financial Information continued 9 NCWorks Center Locations 10

About Us Capital Area Workforce Development Board (CAWDB) is a partnership of business leaders and public organizations committed to the eco-nomic development of Wake and Johnston Counties. Mission To create a highly skilled workforce system that will provide employers with productive, skilled workers and offer citizens training and employment opportunities that promote job satisfaction and economic stability.

Vision: Capital Workforce Development Board is the leader in providing innovative solutions to match workforce skills with employer needs.

1 Capital Area Workforce Development Board

Capital Area Workforce Development Board Membership

The Board is comprised of up to 25 members, who represent the private and public sector, education, economic development, organized labor, and the community. Susan E. Jackson, Board Chair, Vice President, Health Delivery Redesign, Blue Cross and Blue Shield of NC Private Sector

Joy Frankoff School-to-Career Coordinator Wake County Public School System Education Sector

Scott Hadley Broker NAI Carolantic Realty Private Sector

Lou Ann Hobbs Workforce Planning & Development Program Administrator Rex HealthCare Private Sector

Brian Holland General Counsel Global Knowledge Training, LLC Private Sector

Mark Jewel Vice President NC Association of Educators Organized Labor

Dr. David Johnson President Johnston Community College Post-secondary Education Education Sector

Heidi Kimbel HR Manager Caterpillar, Inc. Building Construction Prod-ucts Division Private Sector

Dr. Terence Leathers President & CEO Community Anchors Lim-ited, Inc. Community Organization

Howard Manning Executive Director Dorcas Ministries Community Organization

Tony Marshall President & CEO Innovative Systems Group Private Sector

Stephen Miller HR Business Partner Novo Nordisk Pharmaceutical Industries, Inc. Private Sector

Chet Mottershead Manager NC Division of Workforce Solutions Public Sector

Valerie Sachariat Senior Manager Talent Acquisition Time Warner Cable Private Sector

Stephanie Vinson Unit Manager NC Div. of Vocational Rehabilitation Public Sector

Lydia Walton Human Resources Manager The Hales Group Private Sector

Cindy Waite President & CEO Accentuate Staffing Private Sector

Tom White Director Economic Development Partnership, NCSU Economic Development

Ross Yeager Director Wake County Northern Regional Center Public Sector

Bruce Clarke, Vice Chair President Capital Associated Industries Private Sector

Anthony Caison, Secretary VP, Workforce Continuing Education Wake Technical Community College Education Sector

Zena Anderson Human Resource Manager Cisco Systems, Inc. Private Sector

Deborah Bolin Executive Director Johnston County Youth Services, Inc. Public Sector

PY 2014 Annual Report 2

PY 2014 Board Members

Career Centers

146,144

72,414 82,198

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

PY 2012 PY 2013 PY 2014

Num

ber

of V

isit

s

Cust

omer

Vis

its

Chart 1. Compares the Number of Customer Visits to Career Centers to Previous Years

Career Expo PY 2012 PY 2013 PY 2014

Number of Employers that Attended

78 72 83

Number of Job Seekers that Attended

1,458 1,525 1,140

Number of Available Positions 2,565 1,665 2,312

Career Expo

CAWDB, in partnership with WRAL, held its annual ‘Career Expo’ in September 2014 at NC State University’s McKim-mon Center. The presenting sponsor was MilitaryHire.com. Over 1,100 job seekers were able to connect with 83 em-ployers and take advantage of the following workshops: ‘Feature Workshop: HR Man-agers & Recruiters: What Do They REALLY Want From You?, Basics of Self-Employment: What You Need to know to Start Your Own Business, After Service Survival Guide Find Your Alternate Career Path, Are You 40+?, Life Reimagined for Work and Jobs., The Virtual Job Search. (he NCWorks mobile unit was availa-ble to provide job seekers the opportunity to update resumes’ onsite.

Job Seekers visiting Employer Booths at the September 4, 2014 Career Expo

Capital Area Workforce Development Board (CAWDB) provides over-sight of the career centers in Wake and Johnston Counties. Career Centers, also referred to nationally as ‘One-Stops’, are designed to provide high quality, customized employment related services in one location. Workforce professionals from various partner agencies all work together under one roof to help local busi-nesses find talent and job seekers find employment. A number of services are provided to businesses including: ♦Job Matching ♦ Pre-screening ♦ Labor Market Information ♦ Subsidized Training ♦ Wage Reimbursement ♦ Downsizing Assis-tance Job seeker services include: ♦ Job Listings ♦ Career Guidance ♦ Job Search Assistance ♦ Resume Preparation ♦ Skill Assessments ♦ Case Management ♦ Specialized Workshops♦ Access to Training


2,101

4,194

5,585

0500

1,0001,5002,0002,5003,0003,5004,0004,5005,0005,5006,000

PY 2012 PY 2013 PY 2014

Capital Area Workforce Development Board (CAWDB) Adult Services program provides services to individuals that are 18 years of age and older. Customers are serviced under an integrated services delivery model to ensure seamless customer flow. Adult programs and lead staff are funded by Wagner-Peyser, WIA Title I, and other partners, as appropriate.

Success Story

Andrea Williams visited the Capi-tal Area NCWorks Career Center in Cary for help finding employ-ment. After completing an orien-tation and initial assessment, she was afforded an opportunity to meet one-on-one with LaWanda Mitchell, a Talent Development Advisors with the Center. Prior to visiting the Center, Ms. Wil-

liams created a resume on her own, however, it was very complex and did not accurately capture or translate the skills nor work experience she gained over the years. Plus, it had major formatting issues. Andrea Williams followed the recommendations from Ms. Mitchell, utilized the strategies and tools made available to her, enrolled in training, and soon secured employment with Grifols Pharmaceuticals.

Service Enhancements CAWDB strategically spear headed the relocation and design of the new Tier 1 NCWorks Career Center in Wake County. The new Center en-hancements:

Equipped with state of the art cutting edge technology, private inter-view areas for customers, customer break rooms, computer resource area, training rooms, computer lab and on-site partner space.

Open until 8:00pm on Thursdays to offer services beyond the tradi-tional hours of operation. In addition, it closes each Friday at 2:00pm for staff enrichment activities and training to ensure quality service delivery.

A new customer orientation presentation was designed and imple-mented to provide a consistent message of services and center pro-cesses.

Program Outcomes PY 2012 PY 2013 PY 2014

Adults Entered Employment 79.9% 72% 61%

Dislocated Workers Entered Employment 88.8% 82% 69%

Adult Retention Rate 84.9% 88% 85%

Dislocated Worker Retention Rate 90.6% 88% 91%

Average Adult Earnings $12,843 $12,843 $15,526

Average Dislocated Worker Earnings $17,078 $18,861 $16,583 Chart 2. Adult Customers Enrolled in WIA Programs

Customers Served

Adult Services

Andrea Williams receives assistance in the NCWorks Career Center


Num

ber

of A

dult

Cus

tom

ers

551618

721

0

100

200

300

400

500

600

700

800

PY 2012 PY 2013 PY 2014

Capital Area Workforce Development Board (CAWDB) provides educa-tion, training, and employment opportunities to both in-school and out-of-school eligible youth (aged 14-21 years). Services are tailored to meet the specific needs of the individual.

Annual Youth Summit

Over 400 youth and staff from across the state attended the North Carolina Youth Summit in April 2015. The annual event is designed to provide oppor-tunities for young adults to come together to collaborate, learn from one an-other, and act as “One Voce” on issues related to workforce development in NC. It was hosted by “Leading to Change”, who delivered valuable workshops on finance, leadership, employment, engagement, and knowledge. The summit also included a staff development workshop, col-lege tours, a talent show, dinner, and a dance.

10th Annual Youth Summit in April 2014

Success Story

Jordan Maddox received the 2015 Gover-nor’s NCWorks Award of Distinction in the Teen category. Jordan is a senior at Southeast Raleigh Magnet High School. He has worked diligently to obtain his H.S. Diploma as a student in the Occupa-tional Course of Study (OCS). He has suc-cessfully completed his required 240 vol-unteer hours and classroom hours and participated in a paid work experience at Alliance of Disability Advocates as an Administrative Assistant to acquire the 360 paid employment hours needed to graduate. Jordan was born without the ability to use his legs, and in spite of his physical disability, he ran track and participated in shot put for his school. Jordan's future plans include enrolling in higher education to become either a lawyer or a computer technician, both occupations inspired by his love of helping people and en-joyment of technology.

Customers Served


Obtained a Degree or Certificate 48% 52% 55%

Entered Employment 73% 74% 68%

Youth Services

Jordan Maddox works as Administrative Assistant


Chart 3. Youth Customers Enrolled in WIA Programs

Capital Area Workforce Development Board (CAWDB) offers a variety of services to businesses to help with their workforce needs allowing them to remain focused on their core business activities. Services include, finding qualified candidates for available positions, training existing employ-ees and new hires, and supplying current industry and occupational data to support hiring and training decisions.

Employee Training The Incumbent Worker Training Program is a competitive grant opportunity to provide businesses with the fiscal means to train existing employees and avert layoffs.

PY 2012 PY 2013 PY 2014

Amount Paid to Local Businesses

$271,412 $53,456 $235,976

Number of Businesses Who Received Funding

4 24 19

Number of Employees To Be Trained

165 680 309

Downsizing Assistance

CAWDB coordinated information sessions on unemployment insurance, career guidance, job search assistance, training scholarships, health insurance options for children, and financial assistance for homeowners for workers affected by downsizing. The information sessions helped affected workers face some of the challenges of unemployment.

PY 2012 PY 2013

Number of Businesses Reporting Layoffs

10 9

Number of Workers Affected 906 895

PY 2014

7

935

Local, regional, and state economic developers continue to bring CAWDB to the table to speak with business repre-sentatives about recruitment and expan-sion projects and about the region's tal-ent base. HCL is one such example of an existing company looking to expand in NC or outside the state. They largely chose to grow their business in Cary due to the workforce infrastructure which has been supporting their hiring and training efforts. CAWDB provided services that met their specific needs, namely OJT and

recruiting assistance. HCL was nominated by CAWDB and received the Governor’s Award of Distinction in the Employer category.

Governor Pat McCrory announced new job growth

Job Seeker Work-based Learning CAWDB has two work-based employment programs, On-the-job Training and Work Experience. Both programs are designed to provide an incentive for employers to take advantage of hiring adult and youth customers.

$1,016,244

$804,515 $868,628

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

PY 2012 PY 2013 PY 2014


Business Engagement

HCL Expands in NC Chart 4. The Amount Paid Out to Work-based Programs

Am

ount

Pai

d O

ut t

o Bu

sine

sses

&

Indi

vidu

als

AmeriCorps Members

Access Workforce Development AmeriCorps

The Access Workforce Devel-opment AmeriCorps program began in 2008 through a grant awarded by the NC Commis-sion on Volunteerism and Community Service.

AmeriCorps members Serve in the Career Centers throughout Wake and John-ston counties to assist job seekers with barriers to employment, such as: Persons with Disabilities Former Offenders Disconnected Youth Mature Workers Veterans

The program provides job seekers with numerous services, including: Resume Assistance Cover Letter Review Interview Techniques Job Retention Skills Job Search Assistance

Access Workforce Development AmeriCorps Members for PY 2014


AmeriCorps Members Enrolled in Access Workforce Development

17 10 9

Total Hours of Service 21,951 11,450 14,850

One-on-One Job Search Activities 2,814 2,502 2,621

Community Outreach Activities 822 628 1,184

1,291

1,635 1,650

0

150

300

450

600

750

900

1,050

1,200

1,350

1,500

1,650

1,800

PY 2012 PY 2013 PY 2014

Num

ber of H

ours

Chart 5. Average Number of Hours of Service per AmeriCorps Member

Hours of Service


$0$200,000$400,000$600,000$800,000

$1,000,000$1,200,000$1,400,000$1,600,000$1,800,000$2,000,000$2,200,000$2,400,000

PY 2012 PY 2013 PY 2014Allocated Spent

Yout

h Bu

dget

$0

$500,000

$1,000,000

$1,500,000

$2,000,000$2,500,000

$3,000,000

$3,500,000

$4,000,000

$4,500,000


Adu

lt B

udge

t

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

$700,000

$800,000


Adm

inis

trat

ion

Budg

et

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000


Am

eriC

orps

Bud

get

Capital Area Workforce Development Board (CAWDB) receives the majority of it’s operating budget for Adult and Youth Services from the US Department of Labor (USDOL) via the NC Department of Commerce. Other major sources of funds come directly from the State, such as the Access Workforce Development AmeriCorps Program. The NC Department of Commerce funds the Incumbent Worker Development Program (IWDP) and the Rapid Response Program. Between 10 and 30 percent of the operating budget is carried over each year.

Financial Information


$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000


Incu

mbe

nt W

orke

r Bu

dget

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

$1,600,000

$1,800,000


*Oth

er F

unds

Bud

get

Financial Information

*Other funds include special activities, demonstration grants, national emergency grants and incentives.


Raleigh 1830-B Tillery Place Raleigh NC 27604 Phone: 919-715-0111 Fax: 919-715-0164

Cary 742-F E. Chatham Street Cary NC 27511 Phone: 919-469-1406 Fax: 919-469-2472

Fuquay Varina WC Southern Regional Center 130 N. Judd Parkway NE Fuquay-Varina, NC 27526 Phone: 919-557-1121 Fax: 919-557-1091

Wake Forest WC Northern Regional Center 350 E. Holding Avenue Wake Forest, NC 27587 Phone: 919-562-6300 Fax: 919-562-6315

Swinburne Wake County Human Services 220 Swinburne Street Raleigh, NC 27610 Phone: 919-250-3770 Fax: 919-212-9491 TTY: 919-212-7590

Zebulon Eastern Regional Center 1002 Dogwood Drive Zebulon, NC 27597 Phone: 919-404-3900 Fax: 919-404-3957

Clayton 8998 US Hwy 70 West, Suite 100 Clayton, NC 27520 Phone: 919-553-0953 Fax: 919-553-0979

Locations


2321 Crabtree Boulevard, Suite 200, Raleigh, NC 27604 Phone: 919.856.6040 Email: [email protected]

mailto:[email protected]�

connecting talent to jobs - 2014-2015 annual report · 2018. 10. 15. · message from the executive...

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