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Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. [email protected] +1 (415) 567-8100 June 2015

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Page 1: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Connect PlusApplications

Alessandro Gatti | PresidentTABLETmedia, [email protected]+1 (415) 567-8100

June 2015

Page 2: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Company

• Founded in 2001, headquartered in Silicon Valley• Founders background on pioneering compression and

modem technology for mass-volume applications• OEM and telecom sales initially, currently 1,000

successful 2-way radio deployments• Motorola MOTOTRBO Application Provider since 2008

• Focus:• Software to enhance the productivity of 2-way radios for

operations-critical, high value-add, scalable solutions• Quality to keep overhead low and prices competitive

• Small sales team, strong engineering, excellent pre- and post- sales support.

We are here to support you!2

Page 3: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

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Connect Plus Products

webtracker@trbo• Highly configurable,

full-featured AVL• Cloud service: any

device, anytime• Email: tickets/alerts• From $24/SU/year

phone@trbo• 1-line, 1-CS, telephone

interconnect• Multiple dialing in/out

options• Email (opt) + RS232

iTalkie• Dispatch + interop• Voice, text, GPS, email, tickets,

alerts/alarms, phone, RS232, …• Unlimited scalability

text@trboPlus• Email gateway• All major hospitality

apps. HotSOS APIs• User-based sign-in• GPS Export

• Voice/data gateway• Thin client• Dispatch console• PA gateway

Page 4: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

text@trbo™PlusConnectPlus email + GPS middleware Features:

Hospitality applications, work order management, alert notifications, generic messaging

Exports raw GPS data to webtracker@trbo, Versatrans, Transloc, etc. SMTP / DNS for inbound and POP3 client / SMTP server for outbound Compatible with email services (e.g. Google Apps, Exchange, etc.) Presence-based store and forward queuing Delivery failure notification emails Status and messages logging Programmable ConnectPlus monitoring ranges 100% IP-based – direct connection to XRC9000 Fault tolerant with software watchdog Runs as a Windows service

Page 5: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

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User sign-in (proprietary feature)

Scope: tickets, alert messages, etc.

Current way:Emails are directed to radio IDs

Employee assigned same radio every shift

When the radio is lost or breaks:• Replace ASAP with radio

reprogrammed with same ID• Lost productivity + major hassle

New way:Emails are directed to user IDs

Pool devices: employee picks up any radio off the rack and signs in with user ID (a number)

When the radio is lost or breaks:• Use any other radio and sign in again• Manual sign out or just turn radio off• No productivity loss, no rush!

• Same process of any smartphone app – IT loves it• Works with any application. Uses 2nd gen radios sign-in capability (also 1st gen)• Opportunity to sell spares without the inconvenience of rushed replacement

Page 6: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

t@t+: flat LAN

INTERNET

COMPANY LAN

XRC9x000controller

MOTOTRBOrepeaters

GATEWAY WITH ONENETWORK ADAPTER

Page 7: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

t@t+: private LAN

INTERNET

CONN+ PRIVATE LAN

COMPANY LAN

XRC9x000controller MOTOTRBO

repeaters

MULTI-HOMEDGATEWAY WITH 2 NETWORK ADAPTERS

NIC# 1: Conn+ private LAN

NIC# 2: Company LAN w/ Internet access

Page 8: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

phone@trboBenefits:• Interoperability with outside world• Alternative to smartphone apps• Analog to digital migration

• One gateway for multiple uses (e.g. hospitality + alerts)

• Expandable: email, alerts, dispatch, record

Better than an analog patch: extensive use of MOTOTRBO™ digital features• Private calls and AllCall; Transmit Interrupt• Multiple ways to handle calls

• Delayed answer• Incoming: direct patch, manually switched (overdial) and auto-patch• Outbound: pre-defined button, address book via contacts and hot keypad

• Friendlier text-based ringing and dialing + DTMF hot-keypad• Voice notifications: greetings, ringing, call disconnected,…• Incoming call presence-based filtering to free airtime and phone line• Emergency AllCall + dial out

Does not require OBs, repeater entitlement IDs or a patch8

Page 9: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

phone@trbo™: Connect+

PROPRIETARY

Call treatments•Inbound: direct patch, IVR, SIP trunk•Outbound: button dial, contacts as address book, text

Selected features:• Delayed answer, manual answer, call transfer• Site-wide AllCall + AllText• Switch control station channel

Major differences with non-Conn+ phone@trbo• Voice path via control station• Data path (presence, messaging) via XRC controller• No DTMF tones to dial out, transfer and hangup• No Transmit Interrupt• Voice delay phone to radio: from 200ms to 850ms• Program all talkgroups as channels in CS

Page 10: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

phone@trbo™: Connect+

phone@trbo™phone interconnect

Phone system(IP-based PBX)

Connect Plus network

LAN

Custom USB cable

Network cable

Analog FXO gateway adapter(e.g. Cisco/Linksys SPA3102)

Phone system(Analog trunk PBX)

Phone c

ables (

RJ-11)

PROPRIETARY

XRC 9000

Data path

Voice path

Page 11: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

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iTalkie/RG: true Swiss army knife

Standalone• HD call recording• Telephone interconnect• Text

• RS232: TAP, COMP2. Others (e.g. TCP) via plugins• Email gateway + HotSOS web services• Distribution lists with programmable text routing engine

• Emergency notifications: email, phone, multi-site• GPS export (webtracker@trbo, Versatrans, Transloc, CES, etc.)

Multiple gateways• Dispatch• Cross-patching • Distribute emails (multi-site, etc.)

TOPOLOGIES• Connect Plus

Page 12: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

p@t: system diagram

COMPANY LAN

XRC9x000controller

MOTOTRBOrepeatersControl station

USBcable

voice path

data path

Page 13: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Do-it-all gateway

PA gateway:Make calls to PA system

Pager alerts notifications- TAP/COMP2 over serial/network- Customizable SCADA plug-ins- Route to any destination - Distribution lists

Examples:• Nursecall• Manufacturing equipment / PLC• Fire notifications

Email gateway• Private, group, emergency• Distribution lists

Examples:• Alarms, weather or machinery• Reach cellphones via SMS• Emergency or dispatch• Tickets

Corporate PBX interconnect• Half-duplex: 1 line, 1 channel• Group, private and emergency calls

Examples:• Pre-programmed 911 radio button• Night security guard

Gateway:• Telephone interconnectGateway:• Telephone interconnect• Alerts notifications

Gateway:• Telephone interconnect• Alerts notifications• Email gateway: tickets, dispatch, interoperability

Gateway:• Telephone interconnect• Alerts notifications• Email gateway: tickets, dispatch, interoperability• Voice and text to/from mobile radios and PCs• GPS: dispatch, export to webtracker@trbo or 3rd party• Calls, text and phone recording

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Dispatch console and thin clients:• Serverless: plug’n’play• Private and group calls + text• SUs kill / dekey / monitor, etc.• Remote CS control• Dispatcher phone interconnect• GPS tracking

Page 14: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Unlimited expansion

mobile client dispatch console dispatch console dispatch console

radio gateways

radio gateway radio gateway

LAN (local) LAN (remote)

PBX

PC client

• unlimited gateways• unlimited positions• multi-site

WAN(internet)

email server

webtracker@trbocloud-based AVL

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Alert notifications(e.g. SCADA, fire)

PA gateway

Page 15: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Console

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Page 16: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Thin client

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Windows 10 !!!

Page 17: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Full AVL: webtracker

100% cloud-based: reliable, flexible, ubiquitous• Any browser, any device, any time• Unlimited simultaneous users / logins• Per account user management• Browser-based tracking, reporting and administration• Powerful engine for email notifications and status icons• Telemetry events

Simple business model• Yearly per SU fee plus one time setup• Free gateway software (needed for better security)• Support and maintenance included

Ideal for any operator and carrier

“I have been waiting for years for this application”17

Page 18: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

webtracker: ubiquitous

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Windows 7

iPad

iPhone

Page 19: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

Control station orIP interface(NAI/conn+)

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Web mail

Scope: text SUs from any browser• Works with any TABLETmedia email

gateway• Allows standalone gateway PC

operation with local email server• Open browser at the IP address (or

internal DNS URL) of the gateway PC• Gmail-like user interface• Dispatch console messaging add-on

webmailmodule

email server

email gateway

Page 20: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

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Web mail (proprietary feature)

Scope: text SUs from any browser• Works with any TABLETmedia email

gateway• Based on robust open source code• Can be setup on gateway PC with

local email server

• Dispatch console messaging add-on

webmailmodule

email server

email gateway

IP interface(NAI/conn+)

Page 21: Connect Plus Applications Alessandro Gatti | President TABLETmedia, Inc. alexg@tabletmedia.com +1 (415) 567-8100 June 2015

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Contact Information

• Main Office: 43rd floor, Transamerica Building

600 Montgomery Street

San Francisco, CA

• Sales, solution-architecture, and free demos:

[email protected]

+1 (415) 567-8100 x202• Support: [email protected]

+1 (415) 567-8100 x212• WWW: http://www.tabletmedia.com