connect plus applications alessandro gatti | president tabletmedia, inc. [email protected] +1...
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Connect PlusApplications
Alessandro Gatti | PresidentTABLETmedia, [email protected]+1 (415) 567-8100
June 2015
Company
• Founded in 2001, headquartered in Silicon Valley• Founders background on pioneering compression and
modem technology for mass-volume applications• OEM and telecom sales initially, currently 1,000
successful 2-way radio deployments• Motorola MOTOTRBO Application Provider since 2008
• Focus:• Software to enhance the productivity of 2-way radios for
operations-critical, high value-add, scalable solutions• Quality to keep overhead low and prices competitive
• Small sales team, strong engineering, excellent pre- and post- sales support.
We are here to support you!2
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Connect Plus Products
webtracker@trbo• Highly configurable,
full-featured AVL• Cloud service: any
device, anytime• Email: tickets/alerts• From $24/SU/year
phone@trbo• 1-line, 1-CS, telephone
interconnect• Multiple dialing in/out
options• Email (opt) + RS232
iTalkie• Dispatch + interop• Voice, text, GPS, email, tickets,
alerts/alarms, phone, RS232, …• Unlimited scalability
text@trboPlus• Email gateway• All major hospitality
apps. HotSOS APIs• User-based sign-in• GPS Export
• Voice/data gateway• Thin client• Dispatch console• PA gateway
text@trbo™PlusConnectPlus email + GPS middleware Features:
Hospitality applications, work order management, alert notifications, generic messaging
Exports raw GPS data to webtracker@trbo, Versatrans, Transloc, etc. SMTP / DNS for inbound and POP3 client / SMTP server for outbound Compatible with email services (e.g. Google Apps, Exchange, etc.) Presence-based store and forward queuing Delivery failure notification emails Status and messages logging Programmable ConnectPlus monitoring ranges 100% IP-based – direct connection to XRC9000 Fault tolerant with software watchdog Runs as a Windows service
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User sign-in (proprietary feature)
Scope: tickets, alert messages, etc.
Current way:Emails are directed to radio IDs
Employee assigned same radio every shift
When the radio is lost or breaks:• Replace ASAP with radio
reprogrammed with same ID• Lost productivity + major hassle
New way:Emails are directed to user IDs
Pool devices: employee picks up any radio off the rack and signs in with user ID (a number)
When the radio is lost or breaks:• Use any other radio and sign in again• Manual sign out or just turn radio off• No productivity loss, no rush!
• Same process of any smartphone app – IT loves it• Works with any application. Uses 2nd gen radios sign-in capability (also 1st gen)• Opportunity to sell spares without the inconvenience of rushed replacement
t@t+: flat LAN
INTERNET
COMPANY LAN
XRC9x000controller
MOTOTRBOrepeaters
GATEWAY WITH ONENETWORK ADAPTER
t@t+: private LAN
INTERNET
CONN+ PRIVATE LAN
COMPANY LAN
XRC9x000controller MOTOTRBO
repeaters
MULTI-HOMEDGATEWAY WITH 2 NETWORK ADAPTERS
NIC# 1: Conn+ private LAN
NIC# 2: Company LAN w/ Internet access
phone@trboBenefits:• Interoperability with outside world• Alternative to smartphone apps• Analog to digital migration
• One gateway for multiple uses (e.g. hospitality + alerts)
• Expandable: email, alerts, dispatch, record
Better than an analog patch: extensive use of MOTOTRBO™ digital features• Private calls and AllCall; Transmit Interrupt• Multiple ways to handle calls
• Delayed answer• Incoming: direct patch, manually switched (overdial) and auto-patch• Outbound: pre-defined button, address book via contacts and hot keypad
• Friendlier text-based ringing and dialing + DTMF hot-keypad• Voice notifications: greetings, ringing, call disconnected,…• Incoming call presence-based filtering to free airtime and phone line• Emergency AllCall + dial out
Does not require OBs, repeater entitlement IDs or a patch8
phone@trbo™: Connect+
PROPRIETARY
Call treatments•Inbound: direct patch, IVR, SIP trunk•Outbound: button dial, contacts as address book, text
Selected features:• Delayed answer, manual answer, call transfer• Site-wide AllCall + AllText• Switch control station channel
Major differences with non-Conn+ phone@trbo• Voice path via control station• Data path (presence, messaging) via XRC controller• No DTMF tones to dial out, transfer and hangup• No Transmit Interrupt• Voice delay phone to radio: from 200ms to 850ms• Program all talkgroups as channels in CS
phone@trbo™: Connect+
phone@trbo™phone interconnect
Phone system(IP-based PBX)
Connect Plus network
LAN
Custom USB cable
Network cable
Analog FXO gateway adapter(e.g. Cisco/Linksys SPA3102)
Phone system(Analog trunk PBX)
Phone c
ables (
RJ-11)
PROPRIETARY
XRC 9000
Data path
Voice path
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iTalkie/RG: true Swiss army knife
Standalone• HD call recording• Telephone interconnect• Text
• RS232: TAP, COMP2. Others (e.g. TCP) via plugins• Email gateway + HotSOS web services• Distribution lists with programmable text routing engine
• Emergency notifications: email, phone, multi-site• GPS export (webtracker@trbo, Versatrans, Transloc, CES, etc.)
Multiple gateways• Dispatch• Cross-patching • Distribute emails (multi-site, etc.)
TOPOLOGIES• Connect Plus
p@t: system diagram
COMPANY LAN
XRC9x000controller
MOTOTRBOrepeatersControl station
USBcable
voice path
data path
Do-it-all gateway
PA gateway:Make calls to PA system
Pager alerts notifications- TAP/COMP2 over serial/network- Customizable SCADA plug-ins- Route to any destination - Distribution lists
Examples:• Nursecall• Manufacturing equipment / PLC• Fire notifications
Email gateway• Private, group, emergency• Distribution lists
Examples:• Alarms, weather or machinery• Reach cellphones via SMS• Emergency or dispatch• Tickets
Corporate PBX interconnect• Half-duplex: 1 line, 1 channel• Group, private and emergency calls
Examples:• Pre-programmed 911 radio button• Night security guard
Gateway:• Telephone interconnectGateway:• Telephone interconnect• Alerts notifications
Gateway:• Telephone interconnect• Alerts notifications• Email gateway: tickets, dispatch, interoperability
Gateway:• Telephone interconnect• Alerts notifications• Email gateway: tickets, dispatch, interoperability• Voice and text to/from mobile radios and PCs• GPS: dispatch, export to webtracker@trbo or 3rd party• Calls, text and phone recording
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Dispatch console and thin clients:• Serverless: plug’n’play• Private and group calls + text• SUs kill / dekey / monitor, etc.• Remote CS control• Dispatcher phone interconnect• GPS tracking
Unlimited expansion
mobile client dispatch console dispatch console dispatch console
radio gateways
radio gateway radio gateway
LAN (local) LAN (remote)
PBX
PC client
• unlimited gateways• unlimited positions• multi-site
WAN(internet)
email server
webtracker@trbocloud-based AVL
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Alert notifications(e.g. SCADA, fire)
PA gateway
Console
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Thin client
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Windows 10 !!!
Full AVL: webtracker
100% cloud-based: reliable, flexible, ubiquitous• Any browser, any device, any time• Unlimited simultaneous users / logins• Per account user management• Browser-based tracking, reporting and administration• Powerful engine for email notifications and status icons• Telemetry events
Simple business model• Yearly per SU fee plus one time setup• Free gateway software (needed for better security)• Support and maintenance included
Ideal for any operator and carrier
“I have been waiting for years for this application”17
webtracker: ubiquitous
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Windows 7
iPad
iPhone
Control station orIP interface(NAI/conn+)
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Web mail
Scope: text SUs from any browser• Works with any TABLETmedia email
gateway• Allows standalone gateway PC
operation with local email server• Open browser at the IP address (or
internal DNS URL) of the gateway PC• Gmail-like user interface• Dispatch console messaging add-on
webmailmodule
email server
email gateway
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Web mail (proprietary feature)
Scope: text SUs from any browser• Works with any TABLETmedia email
gateway• Based on robust open source code• Can be setup on gateway PC with
local email server
• Dispatch console messaging add-on
webmailmodule
email server
email gateway
IP interface(NAI/conn+)
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Contact Information
• Main Office: 43rd floor, Transamerica Building
600 Montgomery Street
San Francisco, CA
• Sales, solution-architecture, and free demos:
+1 (415) 567-8100 x202• Support: [email protected]
+1 (415) 567-8100 x212• WWW: http://www.tabletmedia.com