congratulations · from your host or upline leader, can help you immediately begin to create...

GAME PLAN TRAINING BOOK1aI

~ Napoleon Hill“Whatever the mind can conceive and believe, the mind can achieve.”

Tremendous success is possible!

on a Winning Decision!Congratulations

TNL004A v3

1aII

GAME PLAN TRAINING BOOK

1aII

Welcome to Team National. Since 1997, we have offered a membership that provides families and businesses savings on products and services in multiple industries. As an Independent Marketing Director (IMD), you can feel proud sharing our membership savings program with others because of the value our membership offerings provide. I am confident that saving people and businesses money is and will continue to be of great interest to the vast majority of people.

I’m thrilled you have chosen to be an independent representative of Team National. The direct selling, person to person, method of distribution has impacted lives all over the US for over 100 years and is thriving today helping people have choices and great products. Team National is proud to be a member of the Direct Selling Association that commits to promote and protect independent sellers all over the US.

The following pages contain basic information that, when used in conjunction with direction from your host or upline leader, can help you immediately begin to create significant income, and lay the foundation for incredible lifestyle changes.

The information you are about to read is not based upon theory; it is proven techniques used by top money earners in Team National. Every IMD’s business that is highly profitable has and continues to utilize this Game Plan.

There are no guarantees in life and I cannot guarantee income, success or lifestyle change for you. Your success depends on you and the action you take with our program. What I can guarantee, is that I have never seen a highly profitable IMD’s business that didn’t apply and teach what you are about to read. Being an entrepreneur and applying what you learn can change your life, if you let it!

Wishing you the best on your entrepreneurial path.

Angela Loehr ChryslerPresident & CEOTeam National

Team National!Welcome to

WELCOME ABOARD. LET’S GET STARTED!

Actual earnings results will depend on each individual’s time and effort devoted to building their IMD business. We do not guarantee success or earnings. Visit bign.com/businessopportunity to view the most current Income Earnings Disclosure or it can be viewed on page 27.

CONTENTS

1Success Step # 1The Dream – Your Why

3-7Success Step # 2Build a Never-Ending List

8-17Success Step # 3Become a Good Inviter

18-20Success Step # 4Show the DVD

Success Step # 5The Fortune Is in the Follow-Up

21Success Step # 6Book a Meeting From a Meeting

22Success Step # 7Counsel Upline

23Success Step # 8Promote & Teach the Basics; Duplicate

Team National’s Mission: We enrich families and businesses by providing vehicles for growth and everyday savings while unleashing

the entrepreneurial spirit with honor, integrity and character.


Team Member Pin Level Phone Number Email

MY BIGN Business Sheet

CORPORATE Contact Information: Â Corporate Office

Phone: 954-584-2151 Fax: 954-584-5996 www.bign.com

Â Business Exchange [email protected] 954-584-2151 extension 305

Â Business Solutions [email protected] 954-584-2151 extension 403

Â Customer Service [email protected] 954-584-2151 extension 400

Â Data Processing

[email protected] 954-584-2151 extension 401

Â Events [email protected] 954-584-2151 extension 405

Â Factory Direct [email protected] 954-584-2151 extension 404

Â Toll Free Information 1ST BASE: 888-680-2446 POWER PLAY: 888-681-2446 Your Upline’s number:

Â Conference CallsFor conference call numbers, go to mybignbusiness.com / IMD Resources / Conference Call numbers.

Live Conference Call day and times: Sunday 10 p.m. ET, Monday 10 a.m. ET, Wednesday 10 a.m. ET, and Wednesday 10 p.m. ET.

The conference calls referenced above are all recorded for seven days and can be listened to by the field using the recorded call line. You can also go to BigN.com and listen online to the calls.

If you provided Team National with your email address we will automatically subscribe you to our newsletters. You can modify your subscription by logging into your account and going to IMD resources. Click on News from the Top and Big N Biz Update.

GAME PLAN TRAINING BOOK 1

Although success in Team National is relatively simple, it is not always easy.

O bviously, the simple part is the mechanics. With

practice, it can be simple to make phone calls,

book appointments, show a video, go to meetings, help

someone get started and read a book. It is, however, not

always easy to do these things. Life can get in the way.

The emotions from having your friends tell you “no” can

create a fear of doing simple things, like calling the rest

of your list. To make sure you do the simple things long

enough to reach success, you must have a clear vision of

where you are going.

You must know your WHY and have a burning desire to succeed.

The power of your WHY is what will motivate you when

others give up. If we know our WHY, then the little things

that could stop us from doing the simple things won’t. The

bigger your WHY, the more bulletproof you become. This

WHY is the first major part of big-picture thinking.

Define Your Dream.

Have a mental picture of your dreams and create a

Dream Board. Cut out pictures of places to go, items

to purchase and things you want to do. Allow your

mind to think of what you would do if time and money

were abundant in your life. Know your WHY and have

a burning desire to succeed. What specifically do you

want to do and buy with the additional time and money?

Attitude is everything.

Keep a positive attitude. Get excited! You have a choice

every day to have a winning attitude that will attract

others to you.

• Be willing to do whatever it takes to succeed.

• Be teachable and learn from others. Start today.

• Believe in yourself. YOU CAN DO IT!

‘‘If you don’t know where you are going, you might wind up someplace else.’’ - Yogi Berra

Â Define Your Dream and Know Your Why

Â Attitude

Â Goal Setting

STEP ONETHE DREAM - YOUR WHY

GAME PLAN TRAINING BOOK2

Goal is:_____________________________________________________________________________________________________

What are your personal hosting goals? ____________________________________________________________________________________

Deadline:

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Hosting Goal was met

Deadline:

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Deadline:

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Deadline:

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What Are Your GOALS FOR THE YEAR?M

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Why is a names list so important?

B uilding your names list is one of the single-most important fundamentals in starting your Team National

business. This fundamental is also the single-most overlooked strategy in the industry. Most people simply overlook

the basic need to take the time of writing out a list. This, however, proves to be a huge mistake. The psychological factors

of writing out the names you know on paper sends belief signals of confidence directly to your brain. This, in turn, has a

dynamic impact on your entire business-building process.

STEP TWOBUILD A NEVER-ENDING LIST

Â Local List

Â Out-of-Town List (people 3 or more hours away)

Â Friends and Acquaintances from the Past

Â New People You Meet Every Day

Develop your local names list.

Now it’s time to begin sharing your new TN business, and

begin moving toward your financial dreams. Simply jot

down the first 10 people you think of. These people will

likely be close friends, family, neighbors or co-workers.

A good place to start is your cell phone directory. These

are people you know well. You may know if they are

interested in becoming a membership owner or if they

are interested in additional income and would like to earn

money in the optional earnings program.


How to develop your list of 100 or more Who do you know? Identify your contacts.

W ho would want to know about Team National?

People who want to save money and people

who want to earn money. Do you know anyone like

that? Of course you do. Actually, that

probably covers everyone you know.

It all starts with identifying your contacts, which is one

of the most important exercises you will do.

You can never think of too many names. The more,

the better. A good goal is to come up with a list of 100

names. Too many, you say? You’ll be surprised at how

many names you can think of. Of course, not everyone

you introduce Team National to will be interested in

the opportunity. Even if you get several “no” responses,

you still have a big list.

Never prejudge anyone.

One of the worst things you can do is to prejudge your

contacts. When you come up with your 100 names –

we’ll call it your Top 100 – don’t worry about whether

the person will or will not be interested in Team National.

This is more about creating an initial list of 100 names

to get you started. Plus, you never know for sure where

people are in their lives. Some people will want to only

be members. Some will want to Save & Earn. Allow each

prospect to decide what they are interested in.

Knock out the easy names first…Your FAMILY• Parents and in-laws

• Your children

• Brothers and sisters

• Cousins

• Aunts and uncles

• Your spouse’s relatives

Your FRIENDS & Acquaintances

• Friends from high school and/or college

• Neighbors – all who you can name

• Co-workers – past and present

• Dentist and doctors

• Investment broker

• Insurance agent

• Accountant

• Gymnastics, baseball, basketball, football, soccer

coaches

• Golfing buddies

• Parents from your children’s sports teams

• People who go to your church

• People in retail - grocery and convenience stores, gas

stations, laundromat, etc.

• People with networking experience

TIP: Getting stuck on names? Social networking sites like Facebook, Twitter, Pinterest and –––LinkedIn are great ways to collect names for your 100-name contact list. Also, don’t forget your email contacts or phonebook directory.


• Advertising• Aerobics• Architect• Armed Forces• Artist• Athletic Coach• Automobile Salesman• Babysitters• Banking• Barber and Beauty Salon• Bible School• Day Care Provider• Dentist• Doctor• Dry Cleaners• Education• Electrician• Engineering• Entrepreneurs/Business Owners• Farming• Firemen• Florist• Handyman

• Health Club• Health Insurance• Lawn Care Provider• Lawyer• Loan Officer• Mailman• Mechanic• Mortgage Officer• Nurse• Pedicurist• Pest Control Provider• Pharmacist• Photography• Police Officer• Plumber• Preacher• Preschool Teacher• Real Estate Agent• Restaurant Owner• Schoolteacher• Sports Enthusiast• Therapist• Travel Agent

Here are some other VOCATIONS that may spark some additional names:



PROSPECT List

FAST START Market RuleThe top 1-10 closest relationships on your list can usually be pre-qualified with very little information.

Name Phone Number Email 1. 2. 3. 4. 5. 6. 7. 8. 9.10.

Name Phone Number Email11.12.13.14.15.16.17.18.19.20.

21.22.23.24.25.


Name Phone Number Email26.27.28.29.30.31.32.33.34.35.

36.37.38.39.40.41.42.43.44.45.46.47.48.49.50.51.52.53.54.55.56.57.58.


STEP THREEBECOME A GOOD INVITER

Why a system?

A system is what makes this entire direct sales

opportunity work. In fact, systems are what

make any great franchise, Fortune 500 Company or

successful venture succeed or fail.

From the residual income to the lifestyle that can be

created, the system will ultimately be responsible

for it all. Sure, it will require leadership, work

ethic, persistence and more, but all these qualities

without a system will be just that – qualities.

For this system to work, it must possess two

primary ingredients. It has to be simple enough

for the masses to do and teach. It also has to bring

results so the masses will believe in it. In essence,

when the teams we build continually duplicate our

simple system, that creates results, this is what

creates the leveraged lifestyle that allows both

freedom of time and the abundance of money to

be possible. We accomplish this with the four-step

system of Baseball. Before we go into this, let’s

understand the success cycle, and how it applies

to this system.

Belief

A person of good ethics cannot refer to something

they don’t believe in. The level of your belief comes

out when you are presenting the Team National

opportunity. If you let the word “no” affect you too

much it will lower your belief level. When you learn

to trust the system, and constantly feed yourself the

correct mindsets, your belief will grow. One way to

develop your belief is to attend events (National,

Regional, Local).

This document is full of belief-building tips. A person’s

belief level will always determine their action level!

‘‘Our belief will always determine our actions, and our actions will always determine our results.’’ - Mark Victor Hansen

Â Use the Team National Baseball System

Â Husband and Wife Team Whenever Possible

Â Don’t Talk Too Much


DAY 1 is the Day you sign your IMD agreement.Also fill in any additional weekly Overviews, Special Events and business-building conference calls.

ActionActivity is not always productivity. You could actively be

doing the wrong things on a daily basis. That is why

we’ve taken the time to write these guidelines. The

simple, basic steps presented in the Game Plan have

been done over and over again. They will lead to

success in Team National. Often a new IMD tries to do

things their own way and the results can be devastating.

When an IMD does the right activity, their belief in the

company will continue to grow. This causes more activity.

ResultsThe right action equals the right results. Sometimes the

right result means you’ll hear the word “no”. Crystallize

this in your mind. It’s called the 80/20 rule. When you

understand this rule, getting a “no” won’t affect you

negatively. When a “no” affects you in a negative way

it hurts your belief, which hurts your action, and in turn

hurts your results. This continuous cycle of downward

momentum results in failure. The opposite can occur if

you think positively. Whether it be a “no” or a “yes”, if

you’re doing the right activity to hit your goals, and you’re

focused on the correct things, this can cause your belief

to go up. This causes your activity to increase, resulting

in more action.

extra day


1st BASE - Initial Contact

Using an efficient system for initial contact, or to

pre-qualify your prospect, is important for two reasons:

1. It prevents you from wasting their time.

2. It prevents you from wasting your time.

Pre-qualifying, if done properly, also sets the tone for

your business relationship.

The introduction to Team National generally starts with

proper exposure to the membership savings and

optional earning opportunity. Having the husband and

wife at first contact increases your results.

There are several types of proven exposures, but

pre-qualifying properly helps determine if the person

on your list is looking. In addition, we must realize that

if we give too much information our prospect will make

a decision before they look.

Following are examples of ways to properly expose a

prospect to the opportunity, and to find out if they are

looking. Gett ing good at using one of these

exposures with each of your prospects, prior to

booking an appointment, has proven to be much more

productive than trying to talk people into a meeting.

Lastly, if you are using one of the following exposures

properly and someone is not interested, it means

someone is not interested now. You may not have

done anything wrong at all. Remember, we are looking

for those who are looking, and we don’t need a lot. The

faster we get through our list, the faster we reach our

goals.

The Team National Exposure System

T eam National’s four-step system of Baseball is

the framework for third-party exposures. When

we use this system correctly, our prospect’s belief

should grow every step of the way.

On a scale from 1 to 10, 1 not being interested, and 10

being ready to join, the first two steps of Baseball are

designed to get a prospect to a 7, or clarify if they’re not

interested within 10 minutes or less.

We do this with two types of third-party techniques.

One being tools we’ve designed to give endorsements

that are brief and simple, which generate curiosity. The

second is a series of live stories used to create belief,

over the phone and during a live presentation.

Note: Live stories are the backbone of the entire system. Whether they are done with a three-way call or in person, nothing creates more belief faster than a real-life story.

Generally, in every scenario we cover within the Baseball system, the prospect has had 4-5 quality exposures, and because of the simple approach we take, this can be duplicated very easily.

2nd BASE

HOMEPLATE

Get Started

Book Appointment

3rd BASEPresentation

1st BASEInitial ContactUnderstanding BASEBALL


Examples of 1st Base - Third-Party

Web Videos - These short web videos are designed to set the stage for you to book an appointment and will help you show the many ways to save, earn and live with Team National.

Pre-recorded Messages - In addition to the Toll/Free numbers the company provides, there are many other recorded messages that work perfectly for giving just enough information to create curiosity.

Sunday/Wednesday Live/Recorded Conference Calls These calls are recorded with the prospect in mind.

2nd BASE - Book Appointment

Second Base is where we book a qualified appointment.

The most effective appointments are ones where the

prospect has been exposed to Team National through

pre-qualification tools, and success stories from other

retail customers and IMDs. Nothing happens without an

appointment.

Examples of 2nd Base - Third-Party

Exposures:

Live 3-way Calls - By joining the prospect on the phone with another IMD, a simple introduction, and letting the IMD share their story, most prospects will begin to develop a belief that this would be worth their time to take a look.

Web Videos - Team National has several pre-approved success stories that are ideal for creating additional belief, and can assist in setting quality appointments.

Pre-recorded Testimonials - Perfect when you can’t get a hold of anyone live.ve

3rd BASE - Overview Presentation

There are several types of exposures to share our pre-

sentation and counsel with your upline.

Examples of 3rd Base - Third-Party

Live Overview - Your prospect will generally join 10 – 1,000 people at a hotel or restaurant to view a PowerPoint presentation by one of our presenters.

Power Play - This is where you schedule an appointment to show the Team National video, usually at a home with a group of 2 to 50 people, but it could also be a one-on-one in a restaurant or place of business.

Web Presentation / TNPW - Using your Team National web videos you would coordinate a time when you can walk them through viewing our Video System or TNRAmobile.com found at TNAllAccess.com

Note: It has been proven that showing the TN DVD and Video System to both the husband and the wife at the same time has a dramatic effect on your results.


Follow Up

The fortune is in the follow-up. After your prospect has

gone through the first 3 bases, help them get signed up as

a customer, an IMD, or both. This is where we find out and

overcome any objections that might come up.

The follow-up should always be done with a 3-way call,

exposing your prospect to another story.

Duplicate

Once you have signed up your prospect, help them

get started properly by exposing them to this book to

engage them immediately in developing their list, making

a few calls, and booking a few appointments.The follow-up

should always be done with a 3-way call, exposing your

prospect to another story.

HOME PLATE- Get Started

Close the Sale Follow Up Duplicate

Close the Sale

Many prospects sign up the same night as the presentation,

especially if they have been through first and second base

properly. It’s important at the end of every presentation to

cover what we call S.T.P.

SYSTEM – We have a system (it’s not necessary to go into

detail at this point – KEEP IT SIMPLE).

TWO PACKAGES – Share the value of the Standard and

Premium membership coverages.

POSITIONING – Explain the sense of urgency to get started

for those that participate in the optional earnings program.

.


Call Back Script:

“Hey Joe, did I catch you with a couple of minutes to

spare? I told you I’d get back to you with some more

information. I have a good friend and business partner on

the line who is very successful with this business, I have

asked ________________to take a quick minute to

share his/her story with you. Joe, this is _________.”

(Set appointment 24 – 48 hours.)

3rd BASE - Presentation

Show the DVD / Web Video System

STEP 1 – Robert Kiyosaki or a web video

STEP 2 – 1 or 2 Success Stories

STEP 3 – Watch The Road to Financial Freedom DVD

Q: Ask wrap-up caller – “Which membership did

you purchase and why?”

Q: Ask wrap-up caller – “Would you explain the

importance of placement for an IMD?”

Q: Ask wrap-up caller – “What did you see that

you liked the best, the savings or the income?”

Share applications and ask – “Is there any reason

you wouldn’t want to get started right now saving or

earning?”

HOME PLATE - Get Started

• Complete application

• Welcome to the team call

• Follow up

• Get them started saving or earning

• Book an in-home for an IMD.

1st BASE - Initial Contact

Use recorded call 888-680-2446 or live call Fast Start Market Rule:

The top 1 – 10 closest relationships on your list can usually be pre-qualified with very little information.

Contact Script:

“Hey Joe, this is___________Do you have a couple of

minutes?” (Joe responds “Yes.”)

“I ran across something you deserve to hear about!

Hold on, it’s 2 minutes.” (3-way into the 888-680-2446

recording. After the call completes, click over.)

“Joe, that was a powerful message, wasn’t it?”

Regardless of what Joe says, you say…

“What I need to know right now Joe is would you be open

for more information?” (If “Yes” say) “Great! Hang on for a

second.” or “Great! I’ll call you back with more

information!”

2nd BASE - Book Appointment

Include live story or conference call Sunday or Wednesday at 10 p.m. ET

Conference Call Numbers to Use:

862-234-4725 or 832-225-5201 code: 53670570#

‘‘Sow a thought, reap an action. Sow an action, reap a habit. Sow a habit, reap a destiny’ - John C. Maxwell


Understanding Team National’sLEVELS OFACHIEVEMENT

BELIEVER

Make your first 2 sales

ACHIEVER

First $500Bonus5/5

TEAMLEADER

First $1,500

ProgressionBonus10/10

First 30Day Goal

RISINGSTAR

Second $1,500

ProgressionBonus2nd

10/10

PRESIDENTIALDIRECTOR

Third$1,500

ProgressionBonus3rd

10/10

$10 Standard

$20 Premium

PDBonus PD

Bonus

BRONZEPRESIDENTIALDIRECTOR

HELP2

PersonallyhostedIMDswho

reachedPresidentialDirector

$20 Standard

$40 Premium

SILVERPRESIDENTIALDIRECTOR

HELP4



$30 Standard

$60 Premium

PDBonus

GOLDPRESIDENTIALDIRECTOR

HELP6



$40 Standard

$80 Premium

PDBonus

PLATINUMPRESIDENTIALDIRECTOR

HELP10



$50 Standard

$100 Premium

PDBonus

AnnualCruise

andBonus

Program

DOUBLEPLATINUM

PRESIDENTIALDIRECTOR

HELP18



AnnualCruise

andBonus

Program



Goal of 1st and 2nd base is to get the person interested in seeing the Road to Financial Freedom DVD. Therefore, multiple exposures may be necessary.

2nd BASE

(a) I want you and ____________ to come over. We

have a business idea that could make us some good

money! Come about _______________ o’clock. We

can drink some coffee and talk about it.

(b,c) Let’s get together tonight or tomorrow, and I’ll show

you the details. Which is better for you? – If they ask any

questions say: I’ll give you all the details when we get

together.

3rd BASE

Play the overview video at your house, their house, or

a mutual meeting place like a restaurant. You can call

10 or more people off of your Fast Start list, or meet

one on one. Line up at least one live story to introduce

your prospect(s) to before the presentation, and one live

upline story for after. Also use your upline to answer any

question or objections that your prospect might have.

Pass out applications, and expect some to sign up.

NOT

INTE

RESTED

50% INTERESTEDScenarios of Baseball that can be played effectively • In each scenario, there is a form of Making Contact and

Pre-Qualifying, Booking an Appointment, a Presentation and Getting Started.

• Two or more live third-party phone calls involved within the initial contact, booking the appointment, and/or the presentation.

• Everything, including home plate, happens with urgency.

Â SCENARIO ONE Fast Start Market

1st BASE

Fast Start Market Contact and Pre-Qualification Generally the closest 1 – 10 people on your list that you

can call, and set an appointment with to see Team National.

With these individuals, you can generally pre-qualify them

with excited questions like:

(a) Hey _________ , what are you doing tomorrow night?

Busy? Prospect says “No.”

Or (b) Would you be interested in saving some money?

Prospect says, “What is it?”

Or (c ) I found a way for us to make a ton of money, are you

interested? Prospect says, “What is it?”

After you ask the question then move straight to 2nd Base

(Book the appointment).

To avoid much skepticism or resistance from the rest of

your contacts, we recommend you only do this with your

extremely close friends, and to use one of the other

scenarios with the remainder of your list.


know how I’m doing?” (They’ll almost always say Yes to

this, and it keeps the doors open.)

2nd BASE

Booking the appointment after using Toll-Free Message.

With prospect still on the line, and after the 3-minute

message say: “That was a great message wasn’t it?”

(Wait for response.) If they ask any kind of question, or

make a comment other than “I’m not interested,” say, “I

knew you’d have some questions. Hang on just one more

minute,” then conference in your upline and re-connect

the prospect and say: “Hey _________, I was able to

get a hold of a good friend of mine who’s on the line

now. His name is (upline). I’ve asked (upline) to share just

for a minute or two what happened to them with Team

National and then we’ll set a time when we can get you

details”. (Prospect) this is (upline).

After the 3-way call proceed to book the appointment

within 24 hours, if possible. If needed, do so with your

upline on the phone with you.

PS. If the prospect does not return your calls, it generally

means not interested now. Don’t keep calling. Leave a

max of two messages, then move your prospect to a

callback list for 30 – 60 days later.

3rd BASE

Attend a public overview, play the overview video at

your house, their house, or a mutual meeting place like

a restaurant. Line up at least one live story to introduce

your prospect(s) to before the presentation and one live

upline story for after. Also use your upline to answer any

questions or objections that your prospect might have.

Pass out applications and expect them to sign up. If they

do not sign up, make sure you give them a follow-up tool.

This will give you a reason to call them back the next day.

HOME PLATE

Many Fast Start contacts sign up right after they see the

presentation. If so, go to Get Started. If not, call your Fast

Start contact within 24 hours, with your upline on the phone,

and answer any questions they might have. Set time to get

applications. Get Started – hand the Game Plan Training

Book to the new IMD, and go through steps 1 – 3, booking

their first meetings.

Â SCENARIO TWO

The Phone Approach

1st BASE

“Pre-qualifying technique with Toll-Free Message.

Over the phone: “Hey_________, How’s it going? Do you

have a couple of minutes?” Prospect says, “Yes, What’s

up? ” ****** “Are you keeping your options open to making

or saving money?” ***** Prospects says “Yes, what is it?”

Listen, I ran across something I want to get your opinion

on. I’m going to quickly play a recorded message to give

the concept, after it’s over we’ll talk.

*****This is a prequalifying statement. There are many you

can use. Check with upline for other ideas.

Hit Conference, or Flash on your phone and dial

1-888-680-2446. Pick one of the options, then connect the

other party.

After the message is over: Disconnect the message and

say: “That was a great message wasn’t it?” (Wait for

response.) If they ask any kind of question or make a

comment other than “I’m not interested” say: “I knew you’d

have some questions. Hang on just one more minute.”

Move to the 2nd Base (book the appointment).

At any point in the system, if the prospect says “I’m not

interested,” say: “Thank you for your time ____________.

Do you mind if I call you back in 30 – 60 days and let you


HOME PLATE

Many contacts sign up right after they see the presentation.

If so, go to Get Started. If not call your contact within 24

hours with upline on the phone and answer any questions

they might have. Set a time to get applications. Get Started

– hand the Game Plan Training Book to new IMD, and go

through steps 1 – 3, booking their first meetings.

Â SCENARIO THREE

TNRA Mobile or TNPW

Using a Mobile Device: Smart Phone / I Pad / Tablet or

tnramobile.com a web application that runs the bases for

you: 1st, 2nd, 3rd... Home Run!

In person: “Hey ________. Have you ever heard of Team

National?” (no matter what their answer) Say, “Great! Do

you keep your options open to making some extra money or

saving money?”

“I’d like to meet with you (and your wife/husband) for

twenty minutes and show you what I’m doing. Would tonight

or tomorrow be good for you?”. Whether they give you a time

or they want to meet right then and there before you show

them the videos on the tnramobile.com make sure that they

talk with another IMD. The IMD should tell them why they

joined Team National and what joining has done for them.

After the call, have them watch a couple of testimonials, then

the Road to Financial Freedom, have a leader ‘wrap-up’ the

meeting for you with a strong testimony and help answer

any questions. You can show them some pages from the

Savings Guide Book. Then ask them if they’d like to Save

money, Earn money or both. Use the mobile application to

enroll them.

Over the phone: “Hey _______, how’s it going? Do you

keep your options open to making some extra money or

saving money?” If they say yes, then book an appointment

where they can be in front of a computer, I Phone or tablet

for 20 minutes.

At the start of this appointment, 3 way in someone to do an

opening call. Get your prospect on the line and ask them

for their email. Say to them, “I’m going to email you a spe-

cial ID number and password to access some information

on the company. Be sure to check your Junk mail if you

don’t see it in your in-box.”

Have the IMD give their testimonial. While he is doing this

send your prospect a guest log in.

To create a guest login, access the tnramobile.com application from a: Smart Phone / Tablet / PC or Mac. Login and click on “Menu” then “Guest Logins” follow the steps. Please Note: You must be subscribed to TnAllAccess..

Now instruct them to go to tnramobile.com and use

the id# and password sent to them to log on. Walk

them thru the process to have them watch a couple of

testimonials and then the Road to Financial Freedom,

and have a leader ‘wrap-up’ the meeting for you with a

strong testimony and help answer any questions. You can

show them some pages from the Savings Guide Book.

Then ask them if they’d like to Save money, Earn money

or both. Use the mobile application to enroll them.

You will be notified by the application when your

prospect has watched the video, it will also report to you

what percent they watched.

Home Run!: After they have seen the videos:

“Hi __________, can you believe it! I’m super busy, but

this app allows me to show people how they can save and

earn money! Let’s team up and share Team National with

as many people as we can. We can do it easily with this

app! Were you more interested in saving money , earning

money or both?” Whichever they choose, say: “Great! let’s

get on the app and fill it out.”

Once they get on the application, direct them to the

“Menu” then “Application” have them fill it out and follow

the directions. Please Note: You’ll need to be prepared

with your ID number and with the placement name and

ID number.

If a prospect starts asking questions say: “That’s

a great question, the company has training on all that

detailed information. What’s important is that we get you

started today!”


©2015 Team N

aTioNal. all righTs reserved. duplicaTioN prohibiTed.

Making the Shift: Your First 7 Days

Developing the Entrepreneur Mindset

by Darren Hardy

©2015 Team NaTioNal. all righTs reserved. duplic

aTio

N prohi

biTe

d.

WHILE HELPING PEOPLE SAVE!

HELPING PEOPLE EARN

FREEDOMROAD TO FINANCIAL

Step FOUR

Minimum 4 times per weekDiscuss with your Upline how to set your own pace & match your presentations to achieve your goals

Husband and wife together whenever possible

Allow others to help2nd and 3rd Base – Don’t be a lone ranger

Continue Personal Hosting

1. SHOW THE DVD

2. PUSH POWER

3. PUSH PLAY


Step FIVEThe Fortune is in the

Follow Up Within the next24 – 48 hours

Â HAVE PROPER TOOLS: CDs and DVDs, Savings Guide Book, and TN applications.

Â CONFERENCE CALLS: Monday Morning Corporate Call, Wednesday Morning Business Development Call, Wednesday & Sunday night Prospecting Calls, and your team call.

Â LIVE FOLLOW-UP CALLS: Done by your upline partners to help answer questions and overcome objections.


L ike any business, there are necessary tools of the

trade. For those planning on building a big business

fast, we recommend the following:

Road to Financial Freedom DVD

This is an informational DVD that is under 10-minutes.

There is one included with this Game Plan.

Game Plan Training Books

Using this workbook with every new IMD on your team

will accelerate your duplication rate. Go through Success

Step 1 with everyone within the first 24 hours of them

signing their membership agreement.

Savings Guide

This is a brochure type guide with membership savings

information and examples.

Applications

Plan on signing people up. Make sure you have plenty of

applications on hand.

Recommended CDs and DVDs

Team National produces training and inspirational CDs

and DVDs from its top leaders on a regular basis.

Purchase the tools to build your business and team

Monday Live Corporate Call 10 a.m. ET

The purpose of this call is to give the field a connection to

the corporate staff and home office on a weekly basis. The

call is hosted by our President and CEO Angela Chrysler,

and our Vice Presidents. This connection allows them to

keep the field informed on new events and benefits.

Wednesday Live Business Development Call 10 a.m. ET

The purpose of this call is training. Double Platinums

and Platinums are interviewed on this call and provide

team building training, business building principles and

personal growth information.

Wednesday Night Live Prospecting Call10 p.m. ET

The goal of this call is to help members share the

concepts of savings and earnings with their friends and

families. This call is hosted by Platinums and Double

Platinums. They share a short explanation of our benefits,

and several real testimonies of savings and earnings.

Sunday Night Live Prospecting Call 10 p.m. ET

The goal of this call is the same as the Wednesday night

prospecting call except it is hosted by a different leader

with different testimonies.

Connect with us / Conference CallsFor conference call numbers, go to mybignbusiness.com - IMD Resources - Conference Call numbers


Help a member start saving online

Help new IMDs get startedSet up in-homes as soon as possible

Introduce new IMDs to the Game Plan Training Book

Get names and numbers of all guests

Teach by setting the correct example

Â Book a Meeting from a Meeting

STEP SIX


STEP SEVENCOUNSEL UPLINE

On the My BigN Business Sheet at the front of this book, you were provided space to list your upline’s names and phone numbers.

T hese numbers will serve both as a resource for you

to use as testimonials, in Baseball, and as a way

for you to get your questions answered about building your

Team National Business. Realize that these individuals

have a vested interest in your success. You’re not bugging

them when you call. One of the best ways to meet your

upline in person is at local regional and national events.

Counsel with your UPLINE Partners

Be teachable as you build your business. The value of

your upline leadership will be priceless. Whenever you

have concerns, strategic questions about structuring your

business or goal planning ideas, it’s always healthy to

bounce this information off of your upline.

‘‘Independent people combine their own efforts with the efforts of others to achieve their greatest success.’’ - Stephen Covey

ÂBe Willing to Listen - Be Teachable ÂBe Truthful and Honest ÂQuestions Should Pertain to Building Their TN Business


STEP EIGHTPROMOTE & TEACH THE BASICS

DUPLICATE

Local, Regional and National Events.

Events are an exciting part of building an organization.

Events can fuel the emotional and educational needs

of an entire organization. There are several types of

events that you’ll want to use to your advantage.

Public Overviews

The goal is to show prospects a live presentation

outlining our membership, and our incredible

opportunity.

This will also include live testimonies, and possibly a

short, fast-start training. This is a great opportunity for

a prospect to see the program for the first time, or to

get a bigger picture after seeing the DVD in an in-home

setting.

Super Saturday

Date of next event: _____________________

Generally lasts 3-4 hours, and includes a live overview,

with details about the compensation. Recognition of all

levels, and higher level training, along with a keynote

speech from a high-level income earner is common.

Regional Rally

Date of next event: _____________________

Generally an all-day event, and includes a live

overview, with details about the compensation.

Recognition of all levels, and higher level training,

along with a keynote speech from a high-level income

earner, is common. Generally, an outside speaker is

flown in and advanced levels of training occur.

National EventsDate of next event: _____________________

These corporate-sponsored events happen twice a

year. The event includes a large vendor area, including

many of our membership savings partners. Speakers

at national events are limited to Platinums and

Double Platinums, Corporate staff, as well as

successful, guest motivational speakers. These events

provide a place for team building, fellowship and

learning.

ÂPromote all National and Local Events ÂParticipate in Events and Conference Calls


The Power of Our Compensation Plan

Earn points with every team sale. Points count through unlimited depth from entire sales team.

Develop teams 3 & 4 for more earnings. Counsel with upline Platinum leader about when to start your 3rd and 4th team.

The “000” center (you) earns $1,500 for a minimum of 10 points on each side (10 & 10).*

The $2,500 Business Centers earn $2,500 for a minimum of 10 points on each side (10 & 10). **

Qualify for additional BUSINESS CENTERS

* Must be bonus qualified.** Must be hosting bonus qualified and a minimum of 75 PV in the Product Program.These are illustrations of an organization with 4 teams, producing various amounts of points per week. For additional information; review the Details of the Compensation Plan Training DVD.

$6,500 per week

10 10 10 10


When your point total is at least 10 on each side

You earn a $1500

x 2$3000

In the examples above we are showing the power of the $2500 business center. In the top example when you hit 10 and 10 twice, an IMD could earn $3000. In the bottom example the same 10 points created through retail membership sales with 5 points in each line twice, an IMD could earn $8000.

$1500$1000$1500$4000

$8000

5 PTS. PER WEEK

3 POINTS

3 POINTS

3 POINTS 3 POINTS

3 POINTS3 POINTS1 POINT

1 POINT

5 PTS. PER WEEK

5 PTS. PER WEEK

5 PTS. PER WEEK

5 PTS. PER WEEK

5 PTS. PER WEEK

5 PTS. PER WEEK

5 PTS. PER WEEK


If your team placed 1 point in each line for 52 weeks an IMD could earn over $3000 per month. If your team placed 5 points in each line instead an IMD could earn over $17,000 per month.

5 PTS. PER WEEK 5 PTS. PER WEEK 5 PTS. PER WEEK 5 PTS. PER WEEK

1 PT. PER WEEK 1 PT. PER WEEK 1 PT. PER WEEK 1 PT. PER WEEK


Team National (TN) has created this Income Earnings Disclosure to help individuals understand the compensation they can earn as a TN Independent Marketing Director (IMD). Yet, each IMD’s experience and success or lack thereof will vary based on the time, effort and leadership put forth in building their business. If you are someone that seeks to build a part-time or full-time income, we want you to have realistic expectations of the possible income you can earn.

Team National Income Earnings Disclosure 2014

The income in the chart is for all active U.S. TN IMDs who were eligible to earn downline commissions in 2014. An “Active Independent Marketing Director (IMD)” is defined as a distributor that is currently registered as eligible to represent TN to market and sell TN products and services, and to sponsor a downline sales organization. Active for these purposes is merely to show existing distributors of TN.

In 2014, 18.22% of all active distributors received commission or bonus income and 81.78% of all active distributors received no income at all.

The earnings of TN’s distributors in this chart are not necessarily representative of the income, if any, that a TN distributor can or will earn through the compensation plan. These figures should not be considered as guarantees or projections of actual earnings or profits. The information above does not deduct expenses incurred by the distributor. Success with TN, results only from successful sales efforts, which require hard work, diligence, and leadership. Your success will depend upon how effectively you exercise these qualities.

* The above income does not include any rebates from the Big N Market Place nor does it include the value of any awards or trips.

**The above income does include Leadership Bonuses and additional bonus money awarded for Platinum / Double Platinum contests and /or Leadership meetings.

Distributor Level Total Number of Distributorsat this Level

Percent of ActiveDistributors

2014 Annual Gross Income(U.S. Dollars)

Low Average High

Representative 22,056 80.3% $0 $0 $0

Believer 1,723 6.3% $0 $61 $2,104

Achiever 900 3.3% $0 $309 $5,970

Team Leader 1,043 3.8% $0 $875 $7,485

Rising Star 363 1.3% $0 $1,751 $46,450

Presidential 923 3.4% $0 $2,485 $61,271

Bronze 189 0.7% $0 $11,901 $105,657

Silver 108 0.4% $100 $17,128 $88,200

Gold 55 0.2% $92 $35,130 $170,001

Platinum 73 0.3% $100 $58,224 $239,218

Double Platinum 35 0.2% $2,094 $208,334 $875,726


Business Opportunity & Product Claim Guidelines

Â DO: Give accurate, truthful information regarding income you have earned with TN. Share your lifestyle change. Provide a copy of the TN Income Earnings Disclosure to all Prospective individuals.

Â DON’T: Exaggerate your income earned or minimize the time it took to earn income. Share the earnings of other IMDs; show screenshots of checks, direct deposit statements and/or post pictures of checks to Social Media or distribute pictures of checks.

Â DO: Utilize the Team National Road To Financial Freedom DVD to share an illustration of the TN compensation plan.

Â DON’T: Offer hypothetical projections or drawings of potential earnings to explain how the compensation plan works. Guarantee success or income.

Â DO: Share your TN consumable product usage with others and how you enjoy the taste, feeling, quality and/or pricing.

Â DON’T: Imply that a consumable product can diagnose, cure, treat, or prevent any disease or medical condition.

Online/ Social Media Guidelines

Â DO: Share in Social Media posts specific, truthful, membership savings and/ or lifestyle change. If sharing lifestyle changes, link to the Income Earnings Disclosure on bign.com.

Â DON’T: Share Social Media posts that imply income earnings without the Income Disclosure. A photo of a Bentley with message content that implies it was purchased via income earned from Team National can be misleading. These types of posts do not provide appropriate context of the efforts or substantiation of implied income.

Â DO: Use the IMD (Independent Marketing Director) logo as part of a Chamber listing, in registered blogs and on email signature lines.

Â DON’T: Use the Team National trade names, trademarks or the Team National Corporate logo for any purpose; including when creating Social Media group pages or in any portion of the creation of a Twitter, Email, Instagram, Periscope etc., account.

Our desire for anyone that is representing Team National (TN) is that they do so with integrity and character. It is important to always provide clear, accurate and timely disclosures to prospective IMDs regarding potential income with TN.

Remember that IMD presentations to prospective IMDs or customers must be complete, truthful, and consistent with official TN literature and sales aids. In the conduct of its business, IMDs shall safeguard and promote the reputation of the products and services of TN and shall refrain from all conduct which might be harmful to Team National’s reputation. IMD’s must avoid all discourteous, deceptive, misleading, unethical or immoral conduct or practices.

Independent Marketing Director OpportunityGuidelines for Successful Sharing

Please visit bign.com for the complete Team National Policies and Procedures and to review additional responsibilities as an IMD.


Personal GROWTH

A Key Ingredient to SuccessWhy is personal growth important?

T housands of successful Team National leaders

believe in and practice personal growth.

I believe that personal growth is essential to building

a big business. Team National is a people business.

Your ability to connect with and communicate with

people will affect your success in Team National and

ultimately in life.

Personal growth also helps you get through life’s

ups and downs. Everyone has ups and downs in life

at some point. Your child is struggling in school,

someone you love passes away, your spouse is

negative, your life is busy, the list can go on and on.

The point is, for me and thousands of Team National

leaders, personal growth is how they get through life’s

ups and downs with a smile. Why? Let me share a

brief story.

My dad, our founder, passed away in 2008 and it was

an emotional time in my life. Overnight, I had additional

responsibilities and I had lost a mentor and friend.

Yet, because in 2001, I began an intentional personal

growth plan, I was better prepared when life became

hard in 2008. I had personal growth as part of my daily

routine well before my dad passed away.

Thank goodness!

The good information I had been feeding my mind

by reading books and listening to audios was vitally

important when my dad passed away and I was feeling

overwhelmed and scared with my new responsibilities.

The lessons I learned through my personal growth

about focus, dealing with people, having an attitude

of gratitude, “you are what you think about”, choosing

on a daily basis greatness and more, allowed me

to successfully lead our family-owned business during

that difficult time.

You, too, will have ups and downs. Personal growth

can help you get through them better and with a smile!

One of my favorite quotes that I live by, that I learned

during my personal growth journey is “Life is 10%

what happens to you, and 90% how you react to it,” by

John Maxwell. I continue to practice personal growth

so that I can be the best friend, mother, wife and CEO.

Keep learning and growing. It will make a difference!

Angela Loehr ChryslerPresident & CEOTeam National

‘‘I believe that Personal Growth is essential to building a big business” Angela Loehr Chrysler


Personal DEVELOPMENTPath to Success

Â Be willing to do whatever it takes to

succeed.

Â Be teachable and learn from others.

Start today.

Â Believe in yourself. YOU CAN DO IT!

Personal Development Path

Personal Development is essential to your success. Your level of success will not surpass your personal growth. Therefore, a plan for growth is essential. Team National Success Club is an excellent way to learn from successful entrepreneurs. It includes Team National leadership audios, SUCCESS Magazine and a motivational book.

Attitude Is Everything

Have a positive and excited attitude. You have a choice every day to have a winning attitude that will attract others to you.

Suggested READING from my Upline

Read a page a day. You can read leadership newsletters, books, quotes. Options today are unlimited. Many smart phones have apps on personal growth and leadership. Plus, there are thousands of great leadership, business and relationship books available.

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