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JOB DESCRIPTION & JOB SPECIFICATION Director of Regional Operation Job Summary A member of upper management, the director of operations ensures that a company's everyday activities run smoothly. These professionals often set parameters to judge how efficiently and effectively the organization is operating. Most of their time may be spent reviewing and evaluating business procedures ranging from office expenses to real estate assets. Accordingly, directors of operations may be responsible for overseeing the work of other upper-level management executives Essential Job Task Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. Direct administrative activities directly related to making products or providing services. Prepare staff work schedules and assign specific duties.

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JOB DESCRIPTION & JOB SPECIFICATION

Director of Regional Operation

Job Summary

A member of upper management, the director of operations ensures that a company's everyday activities run smoothly. These professionals often set parameters to judge how efficiently and effectively the organization is operating. Most of their time may be spent reviewing and evaluating business procedures ranging from office expenses to real estate assets. Accordingly, directors of operations may be responsible for overseeing the work of other upper-level management executives

Essential Job Task

Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Direct administrative activities directly related to making products or providing services.

Prepare staff work schedules and assign specific duties. Monitor suppliers to ensure that they efficiently and effectively provide needed

goods or services within budgetary limits.

Knowledge, skills and ability Administration and Management — Knowledge of business and management

principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination — adjusting actions in relation to others' actions. Monitoring — Monitoring/Assessing performance of yourself, other individuals,

or organizations to make improvements or take corrective action. Social Perceptiveness — Being aware of others' reactions and understanding why

they react as they do.

Education Master’s degree in business administration is the most common requirement but

need 10 years of experience

Assistant to the director of regional operations

Job SummaryResponsible for assisting the director of a company or department with various initiatives and objectives

Essential of job task Assist director and other managerial staff.

Provide training and guidance.

Delegate duties such as typing, copying, and scanning.

Create schedules.

Work with the Director to sustain and grow programs and service.

Manage administrative functions to ensure smooth and efficient operations of the organization.

Support the organization's strategic alliances and partnership.

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Ensure performance goals are met and set.

Fulfill duties delegated by director.

Attend and preside over meetings.

Participate in strategic planning.

Plan and implement the annual calendar of activities including fundraising initiatives, special events and the official administrative acts.

Help create budgets and track expenditures.

Create presentations for meetings.

EducationPost-secondary education in a discipline related to First Nations studies, business administration, public administration, natural resource management, political or social sciences, law or communications; and a minimum of 7 years’ experience in resource management; OR An equivalent combination of education and experience.

Administrative Assistant

Job SummaryProvide administrative support by conducting research, preparing reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

Essential Job Tasks

• Manage and maintain executives’ schedules.• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet. • Read and analyze incoming memos, submissions and reports to determine their significance and plan their distribution.• File and retrieve corporate documents, records and reports..• Prepare responses to correspondence containing routine inquiries.• Perform general office duties such as ordering supplies, maintaining records, management systems and performing basic bookkeeping work..

Knowledge, Skills and Abilities

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• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing and completing forms, and other office procedures and terminology.

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Knowledge of computer hardware and software.• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of Composition and grammar.

• Gives full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate, and not interrupting at inappropriate times.

• Monitors/assesses performance of self, other individuals or organizations to make improvements or take corrective action.

• Talks to others to convey information effectively.

• Understands written sentences and paragraphs in work-related documents.

• Communicates effectively in writing as appropriate for the needs of the audience.

EducationHigh school diploma, though post-secondary training is preferred by some employers.

Operation Analyst

Job SummaryFormulate and apply mathematical modeling and other optimizing methods using a computer to develop and interpret information that assists management with

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decision making or other managerial functions. Frequently concentrates on collecting and analyzing data using decision support software.

Essential Job Tasks

• Analyze information obtained from management to conceptualize and define operational problems.

• Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.• Define data requirements and then gather and validate information, applying judgment.

• Study and analyze information about alternative courses of action to determine which plan will offer the best outcome.

• Prepare management reports defining and evaluating problems and identifying solutions.

• Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives and their parameters.

Knowledge, Skills and Abilities

• Knowledge and application of arithmetic, algebra, geometry, calculus and statistics.

• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures and equipment.

• Knowledge of computer hardware and software including applications and programming.

• Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Analyzes needs and product requirements to create a design.

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• Determines how a system should work and how changes in conditions, operations and the environment will affect outcomes.

• Considers the relative costs and benefits of potential actions to determine course of action.

• Understands the implications of new information for both current and future problem solving and decision making.

.Benefits Manager

Job SummaryPlan, direct and coordinate benefits activities in an organization.

Essential Job Tasks

• Supervise all benefits associates, analysts or clerical workers.

• Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation and other personnel policies.

• Administer, direct and review employee benefit programs.

• Plan and conduct new employee orientations to foster positive attitude toward organizational objectives and enroll employees in benefit programs.

• Plan, direct, supervise and coordinate work activities of subordinates and staff relating to employment, benefits and compensation.

• Identify and implement benefits to increase the quality of life for employees by working with brokers and researching benefits issues.

• Design, evaluate and modify benefits policies to ensure that programs are current, resilient, cost effective, competitive and in compliance with legal requirements.

.Knowledge, Skills and Abilities

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• Knowledge of principles and procedures for compensation and benefits and human resource information systems.

• Knowledge of laws, legal codes, statutes, precedents, government regulations and executive orders as related to employee benefits.

• Knowledge of arithmetic, statistics and the use of Microsoft Excel.

• Determines how benefit dollars are spent and accounts for these expenditures.

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Motivates, develops and directs people at work, identifying the best people for the job.

• Knowledge of principles and processes to provide customer and personal services.

• Knowledge of the English language including the meaning and spelling of words, rules of composition and grammar.

• Understands written sentences and paragraphs in work-related documents.

• Communicates effectively in writing as appropriate for the needs of the audience.• Talks with others to convey information effectively.

Payroll Assistant

Job SummaryCompile and post employee time and payroll data. Compute employees’ time worked, production and any commission. Compute and post wages and deductions.

Essential Job Tasks• Process and issue employee paychecks and statements of earnings and deductions.

• Compute wages and deductions and enter data into computers.

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• Compile employee time, production and payroll data from time sheets and other records.

• Review time sheets, work charts, wage computation and other information to detect and reconcile payroll discrepancies.

• Verify attendance, hours worked and pay adjustments, and post information to records.

• Record employee information, such as exemptions, transfers and resignations to maintain and update payroll records.

• Issue and record adjustments to pay related to previous errors or retroactive increases.

• Complete time sheets showing employees’ arrival and departure times.Knowledge, Skills and Abilities

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing and completing forms, and other office procedures and terminology.

• Knowledge of principles and processes for providing customer service.• Knowledge of math, arithmetic, statistics to analyze data and solve problems and use of Microsoft Excel.

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Knowledge of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Understands written sentences and paragraphs in work-related documents.• Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Talks to others to convey information effectively.

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• Communicates effectively in writing as appropriate for the needs of the audience.Education

Education: High school diploma Experience: One year payroll office experience.

Lead Engineer

Job summaryTo ensure generation of Engineering design deliverables prepared with due diligence after appropriate consideration of client’s requirement and comprehensive compliance with PLE’s Quality Systems Procedure; to encourage a First-Time-Right (FTR) approach for preparation of design deliverables, per approved budget/schedule.

Essential job task

Lead & own the process of preparation of design deliverables with due consideration for applicable Codes & Standards.

Interface with Leads of other departments to reflect the as-on-date input from other departments, as applicable.

Take ownership of deliverables produced & their quality. Capture all changes / modifications in the deliverables that has been intimated by Project, prior to release of deliverable.

Ensure appropriate checking & review of all documents / drawings before release at any Revision status. Attend project review meetings.

Manpower estimation, work planning / forecast and effective utilization of manpower, progress monitoring and adherence to scheduled completion of engineering documents.

Coordination with the other Engineering disciplines, client and vendors Control of Quality of engineering documents with regard to Quality assurance basis.

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Skills

Proficient with MS Office applications like MS Word MS Excel, MS PowerPoint etc.

Trained in/working knowledge of process software applications Trained

Education

Graduate chemical engineer with 7+ years’ experience Awareness & understanding of applicable Codes & Standards.

Established capability to lead team, and exposure to at 2 projects of similar nature

Software Engineer

Job summary

Research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications. Set operational specifications and formulate and analyze software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.

Essential job task

Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.

Develop or direct software system testing or validation procedures. Direct software programming and development of documentation. Consult with customers or other departments on project status, proposals, or

technical issues, such as software system design or maintenance. Analyze information to determine, recommend, and plan installation of a new

system or modification of an existing system.

Knowledge, skills, ability

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Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Design — Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and model

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Complex Problem Solving — identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

EducationRequire a four-year bachelor's degree

Information Systems Managers

Job summary

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming

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Essential job task

Review project plans to plan and coordinate project activity. Manage backup, security and user help systems. Develop and interpret organizational goals, policies, and procedures. Develop computer information resources, providing for data security and control,

strategic computing, and disaster recovery. Consult with users, management, vendors, and technicians to assess computing

needs and system requirements.

Knowledge, Skill, Ability Computers and Electronics — Knowledge of circuit boards, processors, chips,

electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Complex Problem Solving — identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

EducationRequire a four-year bachelor's degree

Information Systems Analysts

Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.

Essential job task

Expand or modify system to serve new purposes or improve work flow. Test, maintain, and monitor computer programs and systems, including

coordinating the installation of computer programs and systems. Develop, document and revise system design procedures, test procedures, and

quality standards. Provide staff and users with assistance solving computer related problems, such as

malfunctions and program problems. Review and analyze computer printouts and performance indicators to locate code

problems, and correct errors by correcting codes.

Knowledge, Skills, Ability Computers and Electronics — Knowledge of circuit boards, processors, chips,

electronic equipment, and computer hardware and software, including applications and programming.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes

Information ordering — the ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity — the ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Education Require a four-year bachelor's degree

Security GuardsGuard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.

Essential work task Monitor and authorize entrance and departure of employees, visitors, and other

persons to guard against theft and maintain security of premises.

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Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Answer alarms and investigate disturbances. Circulate among visitors, employees to preserve order and protect property.

Knowledge, skills Ability

Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking — talking to others to convey information effectively. Critical Thinking — using logic and reasoning to identify the strengths and

weaknesses of alternative solutions, conclusions or approaches to problems. Problem Sensitivity — the ability to tell when something is wrong or is likely to

go wrong. It does not involve solving the problem, only recognizing there is a problem.

Oral Expression — the ability to communicate information and ideas in speaking so others will understand.

Speech Clarity — the ability to speak clearly so others can understand you.

EducationRequire a high school diploma

Front Desk Receptionist

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Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization

Essential job task Operate telephone switchboard to answer, screen, or forward calls, providing

information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and

direct or escort them to specific destinations. Schedule appointments and maintain and update appointment calendars. Hear and resolve complaints from customers or the public. File and maintain records.

Knowledge, Skills, Ability

Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking — talking to others to convey information effectively. Service Orientation — actively looking for ways to help people. Critical Thinking — using logic and reasoning to identify the strengths and

weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

EducationUsually require a high school diploma.

Engineering Associate for Special Projects

Job summaryProject engineers oversee technical staff on engineering projects within their company, ensuring that projects are completed on schedule, within budget and within project specifications. They coordinate efforts among staff and ensure that effective communication exists among the various divisions or staffs involved in projects, as well as ensure resource allocation is effective, efficient and sufficient to complete the project.

Skill

Project engineers use their expertise as an engineer throughout their work, and they may be the customer's technical point of contact as well. These engineers typically work alongside other engineers in an office setting, with regular travel to project sites potentially needed as well. These professionals generally work during regular business hours, although additional and/or alternative hours may be required depending on project deadlines and the needs of the business.

Education

Bachelor degree

Project Engineer   Tasks

Plan and organize technical projects from conception to completion. Coordinate and communicate between various areas; supervise and train

project staff as needed. Utilize engineering knowledge for project management; estimate timelines

and schedules; anticipate risks and costs related to the technical aspects of the project.

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