collaboration techniques that really work leisa reichelt disambiguity.com web 2.0 expo berlin - 21 October 08

are there any morning people in the room?

logistical stuff

the back-channel twitter: #w2e_ux (design & UX) or #w2e (entire conference) webexberlin2008.crowdvine.com

think about how much time you spend with your computer today

our schedule: 8.30am: we start about collaboration, why its good, collaboration basics & brainstorming activity 10am-ish: coffee break. yay! war stories and examples, consensus activity, Q&A 11.30am: we end

introductions - your name - what you do - where youre from - three tags

me - leisa reichelt - freelance user experience consultant - Australian, living in London - sleepless, sun, opensource disambiguity.com leisa@disambiguity.com

and you? - your name - what you do - where youre from - three tags

what is collaboration?

Collaboration is a recursive process where two or more people or organizations work together toward an intersection of common goals...by sharing knowledge, learning and building consensus (Wikipedia)

Collaboration is NOT inviting a bunch of different people to a meeting at the beginning of a project

Collaboration is NOT working separately on the same project

why collaborate? team building & morale communication cross disciplinary skills cross disciplinary insight more heads/eyes/perspectives team & stakeholder buy in fun!

how do you collaborate now? (do you?)

who to collaborate with?

. turn stakeholders or a customers into a collaborative partners . build collaboration into your project methodology - collaborate regularly with your project team . collaborate with your peers (people who do the same thing as you) invite other expert perspectives . consider wildcard collaborators from outside your field, think tangentally (what other kind of person might have a useful perspective?

does fun matter?

when to collaborate? at the beginning of a project not JUST at the beginning! when youre stuck (trouble shooting/ problem solving) - narrow focus when youre looking for inspiration - broad focus regularly!

collaboration tools? people (the right ones!) sticky notes & marker pens whiteboards/flip charts fun stuff (stimulus) sugar (if its the afternoon) an objective techniques!!

first. lets get this room collaboration - ready

technique one: brainstorming that works!

whats been your experience with brainstorming?

why brainstorm? team building & morale communication cross disciplinary skills cross disciplinary insight more heads/eyes/perspectives team & stakeholder buy in fun!

making brainstorming work the right people the right preparation the rules the tools the environment

the importance of a good faciliator dont brainstorm without one.

the (usual) brainstorming rules whats the problem/question appoint a facilitator & a scribe listen more than you talk listen for your own ideas add value to others ideas suspend judgement have fun....

one very important brainstorming rule NO QUESTIONS. none. no exceptions.

another very important brainstorming rule ideas must start with the words: i wish.... or how to....

i know it sounds dumb. try it anyway.

sticky note basics one idea per sticky note a sticky note must be able to stand alone use colours coding and other coding for traceability make sure your sticky notes photograph well by: choosing the right marker for your sticky note writing in capital letters

an exercise brainstorming that works!

the brief your client is a pizza restaurant chain who wants to develop an iPhone application that will help either grow their sales or reduce their costs. as a team, brainstorm ideas to meet their brief that you might develop into a product pitch to them. (note: any excellent ideas are all yours to keep, but feel free to give me 5% of profits. That would be nice! )

brainstorming rules whats the problem/question appoint a facilitator & a scribe listen more than you talk listen for your own ideas add value to others ideas suspend judgement NO QUESTIONS I wish... or How to... have fun....

debrief: brainstorming that works!

coffee time!

welcome back!

things youd like to cover before were done today.

ways I use collaboration

collaborative analysis

design consequences

drupal.org redesign project

technique two: the KJ Method for Consensus

the method 1. determine the focus question 2. get opinions / ideas etc. onto stickies 3. affinity sort into groups 4. name groups 5. vote on group importance (three votes) 6. rank groups (two by two)

affinity sorting

voting on groups

an exercise the KJ Method for Consensus

the brief take your ideas from the brainstorm (for the pizza restaurant). You need to decide what to pitch to your client. Affinity sort your ideas to consolidate into a concept, then vote and rank using the KJ Method for Consensus to decide which are the top concepts to develop.

the method 1. determine the focus question 2. get opinions / ideas etc. onto stickies 3. affinity sort into groups 4. name groups 5. vote on group importance (three votes) 6. rank groups (two by two)

debrief: the KJ Method for Consensus

questions&discussion?

thank you :) contact me: leisa@disambiguity.com disambiguity.com twitter.com/leisa