community collaboration
DESCRIPTION
COMMUNITY Collaboration. Harnessing the Power of the Masses By Chua Yi Jonathan iX Conference – Speak Out on ICT. The Internet. Ultimate Digital Media E-mail, search engines, blogs, information sharing, etc. Brings together people from all over the globe Web 2.0 - PowerPoint PPT PresentationTRANSCRIPT
Harnessing the Power of the Masses
By Chua Yi JonathaniX Conference – Speak Out on ICT
Ultimate Digital Media E-mail, search engines, blogs, information
sharing, etc. Brings together people from all over the
globe Web 2.0
Services run by users, for users Wikipedia Google Photobucket
http://atp.nlb-online.org/Lessons/unit6/unit6.4/images/internet.gif
Web 2.0 rule: Collective intelligence ≥ Developers
Communities are created by users to enhance products for own usages
Instead of being passive, companies should embrace collective intelligence
Objectives Allow average users to contribute to software
development System in which both users and company profit
Features User has incentives and means for contribution Company provides tools for software
modification Greater user-developer communication Encourage collective intelligence
Software editor Customized for average users Increased “hackability” Flexible plug-in functions for modifications
Forum Direct & daily communication with developers
User incentives Points system for value and quantity of
contributions
Software editorSoftware editorCore software engine
Core software engine
Main functionsMain functions
Default librariesDefault libraries
Bundled data
Downloadable data
User-made functions
Online user-submissionsOnline user-submissions
Developer tools
distributed online
Large, productive user base Ability to develop enhancements to current
software engine “Free” manpower, sustained product growth
Rich user experience Greater customizability “For users, by users” Extensive libraries of data available online
Costs Maintaining servers for large amounts of data
is expensive Creation of suitable plug-in software takes
time and money Developer’s active role
Has to actively reach out to community and analyse suggestions/submissions
Long term commitment to project
Companies should be actively embracing collective intelligence
In doing so, there are great benefits to be gained for both sides
Proposed extension to current commercial software system: Software editor Plug-in function Online forum/upload system