Cloud Telephony for Hospitality Sector

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“Atithi Devo Bhava”Nurture the Incredible spirit with incredible Cloud Telephony Solution

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Cloud Telephony Solution: What It Does?

Welcomes callers with customized greeting Routes callers to concerned departments Engages callers in a sales or support discussions Generates leads, customer-service requests and complaint

tickets Initiates outbound calls directly from your CRM Sends transactional or promotional SMS to customers

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Cloud Telephony Solution Vs Conventional PSTN Phone System?

Just plug in your phones and you’re ready to go

Provides a high degree of control and management

Enables large companies to communicate and share information in real time

Flexible and scalable growth

Connects mobile devices to company phone systems

Combines voice and data over a single network

Eliminates long distance and domestic calling costs with unlimited voice calling plans

Reduces cost and resources required to manage an on-premise phone system

Enables near real-time collaboration with cloud-based productivity apps

Helps maintain business communications, even during disasters

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Small & Medium Business Cloud Telephony Solution: Only Important Features

BLF (Busy Lamp Field) –View the status of employees’ extensions Call Screening (Know about callers) Voicemail to Email Audio Conferencing Web Based Control Panel Instant Message (Chat) SSL 128 encryption Outlook Integration

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Contact Center Cloud Telephony Solution: Only

Important Features Drag-and-drop Call Transfer

Call Screening (Know about callers)

Queue Summary Component (number of calls holding, abandon rate, completion rate, number of agents on queue calls, number of agents logged in, and total number of agents belonging to the queue)

Agent Login/Logout (Agents can view their own login/logout status and log themselves in and out of their queues. Managers can also log agents in and out with a click of the mouse)

Color-coded Call Status

No one is Answering Alert

Abandoned Call Alert

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Cloud Telephony Solution: How Fonebell Makes Deployment Easier

Which products and services will be the best fit for my hospitality business?

Just call us at 1 800 3000 1127 (Toll Free). Our consultant would help you understand.

We will walk you through the purchase process.

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Cloud Telephony Solution: Where You Save?

Low to no-cost transition with minimal business disruption Pay as you go only for what you use Eliminate staffing Goodbye to maintenance and equipment linked with legacy PBX Unlimited capacity Feature rich capabilities with easier configurability to increase

workforce efficiency Superior functionality for remote offices, distributive branch locations

and work-at-home employees

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communication• Website: www.fonebell.in• 1 800 3000 1127 • sales@fonebell.in

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