Case Study: Jump Technologies © Copyright 2015 RingLead, Inc.

Case Study: Jump Technologies

About Jump TechnologiesSince 2000, Jump Technologies has provided Cloud-based inventory management solutions across industries to assist with tracking, proof of delivery, ordering and more. In the last year, Jump Technologies shifted their focus to the healthcare industry, specifically providing inventory management for hospitals.

The ChallengeJump Technologies mainly utilized lists for their marketing efforts, however, importing mass lists is a very common cause of duplicate records. In addition, the healthcare industry has high turnover, so outdated and incorrect data is rampant, creating data quality challenges. Jump Technologies experienced difficulty identifying accurate contact names and emails in lists and in Salesforce. “We were very challenged with the quality of the data that we were dealing with,” shared Cheryl Flury, Vice President of Marketing at Jump Technologies.

The SolutionTo ensure clean, accurate contact information in their CRM, Jump Technologies utilized Unique Upload from RingLead to upload clean list data, from multiple sources, into Salesforce. RingLead approaches dirty data prevention by addressing the specific challenges posed by each point of entry in a database, including lists. “I'm getting lists from anywhere I can to build up the contact data available. I can use RingLead in almost everything I'm doing,” said Cheryl.

Unique Upload simultaneously prevents the creation of duplicate records while uploading lists into Salesforce. Jump Technologies can control what happens when duplicates or related records are found. They can create tasks or appending data to fields on existing records in lieu of creating a duplicate, which results in clean data with no information loss. “Unique Upload is incredibly easy to use. It uploads everything into Salesforce in such a way that we're not creating duplicates,” said Cheryl, “We're appending data and fixing data rather than having multiple pieces of incorrect information added into Salesforce.”

The Results

“Unique Upload helps me get work done very quickly and very simply. I'm no longer doing everything manually.”— Cheryl Flury, Vice President, Marketing, Jump Technologies

“RingLead is a key component to managing all of our contact data.” — Cheryl Flury, Vice President, Marketing, Jump Technologies

Unique Upload saved hundreds of hours of manual list upload time

Jump Technologies is able to upload multiple lists per month, growing their quality database faster

Jump Technologies can spend less time doing manual list work and more time focusing on moving their business forward