cisco is serious about small · analystforum_081016 © 2008 cisco systems, inc. all rights...

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialAnalystForum_081016 1

Cisco is Serious about SmallThink Small – win Big with Cisco Small Business

Melissa Albert

Channel Systems Engineer

[email protected]


Agenda

What is Cisco Small Business

Security – SA500

Switch – ESW500 and Cisco 100 series

Wireless – AP541N

Small Business Support

Partner Helpline surprise


History in 1 minute..

Linksys Consumer aquired by Cisco 2003

Linksys Business Series (COBO) established by Cisco 2005-2006

Linksys Business Series (COBO) to EMEA 2007

Linksys Business Series (COBO) 100% part of Cisco and the Cisco SMB Division in August 2008

Linksys Business Series (COBO) changed name to Cisco Small Business and Cisco Small Business Pro (Voice) November 08

Linksys Consumer/Retail continues as a seperate brand WW


Cisco Small Business PortfolioSpectrum of Choices for Diverse Customers

Partner Margin

Open to GuidanceBasic

Transactional Products

System Solutions

End-User Do It Yourself

Partner Installation Only

Partner Led Installation and

Maintenance

Managed Service

Serv

ices a

nd F

unctionalit

y

Cisco Small Business Series

Cisco Small Business Pro Series


Cisco Small Business Portfolio

SB / SB

PRO

Phones UC/PBX Routers Switches Security Surveillance Storage Wireless Service &

Support

Small

Business –

Product /

Price

SPA900

Series

SPA9000 RV & WRV

series

UnManaged Spam &

Virus

Blocker

PVC / WVC

Series

NSS Series WAP &

WAPGTW

3–5 year warranty based on product

Management per

product via Web

GUI

SPA8000 WRP400 Smart RVL series WRP400 Hardware replacement return to factory

FindIT Web

Browser UtilityAnaloge

Telephone

Adapter

SPA8800 Managed 1 year telephone support

Small Business Support Center

Monitoring sw for

16 IP-

Surveillance

cameras

Software

updates for bug

fixes

Small

Business

Pro -

Solution

SPA500

Series

UC-500

Series

SR520 ESW-500 SA-500 AP541 10 day hardware

rep – 1,3 & 5

year warranty

Common

Management via

CCA – from the

local network or

remotely

SRP500

Series

90 day

telephone

support & 1 year

online via SBSC

Software

updates and

purchase

services for

increased time

Metro


Smart Designs for SBCS

Cisco Smart Designs provide

network solution

implementation best practices

in an easy-to-follow format to

help partners achieve increased

profitability by incorporating

the design guidance in these

solutions.

These simplified and pre-tested

networking solutions are

created for partner success -

while minimizing operational

complexities and deployment

risks.


Security - SA500


Cisco Small Business ProSA 500 Series Security Appliance

Security Features

Stateful packet inspection firewall (SPI)

Email Security (Anti-spam, anti-virus, anti-phishing) and Web Security (Web Reputation and URL Filtering) provided via Trend Micro ProtectLink Gateway (option)

Enforced client AV protection via Trend Micro ProtectLinkDesktop integration (option)

VeriSign VIP for 2-factor authentication (option)

IPS (option)

Connectivity Features

Static routing and dynamic routing protocols

Quality of service (QoS)

Secure site-to-site and remote access with IPsec and SSLVPN

Support for optional VeriSign Identity Protection (VIP)

Offers optional secure 802.11n wireless

GE WAN port + Optional port (WAN, DMZ or LAN)

Available in either 4-port 10/100/1000 or 8 port 10/100/1000 managed switch with VLAN support

Seamless integration with Cisco® Small Business Communications System (SBCS)

Ease of Use

Offers simple deployment and management with an embedded device manager.

Cross-launch support from Cisco Configuration Assistant

Remote monitoring supported via SNMP.


Cisco SA 500 Series ModelsModel Overview

Model Number Cisco® SA 520 Cisco® SA 520W Cisco® SA 540

Firewall Performance 200 Mbps 200 Mbps 300 Mbps

VPN Performance 65 Mbps 65 Mbps 85 Mbps

Connections 15,000 15,000 40,000

Ports:LAN

WAN

Optional (for use as

LAN, DMZ, or WAN

redundancy or load

balancing)

411

411

811

Wireless (802.11 b/g/n - YES -

IPsec VPN Tunnels 50 max. 50 max. 100 max.

SSL VPN Tunnels 2 seats included; license required to upgrade to 25 seats (maximum).

50 seats (max.) included

Email and Web Security (via Subscription)

Trend Micro ProtectLink Gateway with more than 3 million virus patterns, 420,000+ spyware patterns, and 80+ URL filtering categories.


Business-Grade Firewall for Small Business

Cisco® SA 500 Series

Firewall: Protects business from unwanted visitors, unwanted traffic, and malicious attacks.

Dual WAN: Ensures that the business is connected to the Internet in the event the connection to one ISP goes down.

DMZ: Enables safe and secure hosting of Internet-accessible resources without exposing the LAN.

Internet

ISP 1

ISP 2

DMZ

EmailServer

File or WebServer

LAN


VPN Services for All Deployment Types

Site-to-Site VPN: Secure connectivity between office locations.

Remote Access VPN: Choice of IPsec or SSL VPN to enable safe connectivity for employees, contractors, and partners.

Remote OfficeRequires site-to-site

connectivity

Supply Partner or

Traveling EmployeeRequires access

to ordering databases

Employee at HomeRequires consistent

LAN-like access

Internet

Cisco® SA 500 Series


SSL VPN Preferred for Remote Access

IPSec Deployment Steps

1. Create user account.

2. Send IPSec client to computer.

3. Install IPSec client.

4. Configure IPSec client.

5. User connects with VPN client.

SSL VPN Deployment Steps

1. Create user account.

2. Send URL to user.

3. User connects to URL.

Easy Deployment: SSL VPN faster and easier to deploy since VPN client is not required. Leverages security integrated into web browsers.

Disaster Recovery: SSL VPN works well when employees are forced to use remote access due to weather or other disaster-related events.

Two-Factor Authentication: VeriSign VIP service provides hosted token-based authentication for enhanced security with SSL VPN remote access.

Licensed Feature: Requires license on the Cisco® SA520 and SA520W.

Licensed Feature


SA500 vs ASA5500

SA500 ASA5500

WLAN option Ja -

IPS Ja (begränsad) Ja (full)

Content Security Ja Inte i 5505

Prislista WPL WPL och GPL

Portar 6 eller 10 portar

10/100/1000

8-portar 10/100

PoE portar - 2 st


SA500 vs ASA5500

SA500 ASA5500

Management Embedded GUI, Cisco

Configuration Assistant

(CCA)

ASDM (gratis), CSM,

och MARS; Netflow v9

CLI - Ja

VPN SSL (upp till 50 anv)

IPsec (upp till 100 anv)

SSL (upp till 25 anv)

IPsec (upp till 25 anv)

SSL Klient - AnyConnect (essentials)

VLAN Max 16 Max 20

Networking Static, Dynamic, RIP

v1, RIP v2

RIP v1 och v2, OSPF,

Routed och Transparent

Firewall, High Availability


Switch - ESW500


High Level Functional Comparison

Function Catalyst 2960 ESW 500 SFE/SGE

OS Cisco IOS VXWorks VXWorks

Configuration Options

CLI

CNA and Cisco Works LMS

Industry Standard SNMP

Switch Configuration Utility (embedded GUI)

Cisco Configuration Assistant

SNMP (monitoring)

Embedded GUI

SNMP (monitoring)

SP Provisioning Options

CLI

Solution Integration

CDP, SmartPorts, Cisco Works

CDP, SmartPorts, SB Pro Smart Defaults, CCA NA

Green features Energywise Limited Limited

Accessories Cisco SFPs and RPSUCisco Small Business SFPsand RPSU

Cisco Small Business SFPs and RPSU

Warranty Limited Lifetime5 Years enhanced - with NBD product replacement 5 Years

ServicesCisco SMARTnet

Cisco Smart Care

Cisco Smart Foundation

Most service features part of

Warranty

3-Year Peace of Mind Service

@ 149 USD

Incident Services

pay as you go


Cisco ESW 500 Model Overview

Part Number Port Configuration Gigabit Expansion List Price

ESW-520-24-K9 24-port 10/100 4 expansion ports: 2 copper and 2 combo SFP slots

$659

ESW-520-24P-K9 24-port 10/100 PoE $1399

ESW-520-48-K9 48-port 10/100 4 expansion ports: 2 copper and 2 SFP slots

$1129

ESW-520-48P-K9 48-port 10/100 PoE $2799

ESW-540-24-K9 24-port 10/100/1000 4 expansion ports: 4 combo SFP slots

$1849

ESW-540-24P-K9 24-port 10/100/1000 PoE $2699

ESW-540-48-K9 48-port 10/100/1000 $3299


ESW500 – Switching Features

• Performance

Wirespeed performance on FE & GE switches

• Layer 2 switching

VLANs, 802.3af POE, Spanning Tree (STP), EtherChannel, 802.1QTrunking, Multicast

• Security

Access Lists, 802.1X, MAC based port security

• Quality of Service

Classification, 802.1P, WRR, DSCP / COS

• Port features

Auto MDIX, Flow Control, Broadcast Storm control

• SmartPorts

Desktop, Cisco Phone + Desktop, Router, Switch, AP, Other


ESW 500 Service & Support

5-Year Enhanced Warranty

Next business day hardware advance replacement, where available; otherwise 10 business day advance replacement.

Software bug fixes for duration of warranty

24x7 Access to the Cisco Small Business Support Community

1 year access to Cisco Online Customer Chat Support during local business hours

90 day access to the Cisco Small Business Support Center during local business hours


Cisco 100 SeriesSwitches Model OverviewAdded features: Green energy-efficient technology (Gigabit models), QoS, fan-less design

SF 102-2424 10/100 Ports

2 Combo mini-GBIC ports

SF 100-2424 10/100/100 Ports

SF 100D-1616 10/100/ Ports

SF 100D-1616 10/100/ Ports

SF 100D-088 10/100 Ports

SF 100D-055 10/100 Ports

SG 100-1616 10/100/1000 Ports

SG 102-24Compact size

22 10/100/1000 Ports

2 Combo mini-GBIC Ports

SG 100-2422 10/100/1000 Ports

2 Combo mini-GBIC ports

SG 100D-088 10/100/1000 Ports

Fast Ethernet Gigabit Ethernet


AP541 N


ConnectCisco AP 541N Wireless Access Point

Industry’s First 802.11n Clustering Access Point Built for Small Business

Easy Setup Auto-discovery and clustering

Centralized management

Seamless Mobility & Reliability 802.11n Dual-band technology

List Price: US$499

Office Shop Warehouse


Cisco AP541N Clustering Access Point

Clustering

ESW 500

SPA 525UC 500

SA 500

CCA

AP541N

Wireless

Dual band .11n – works in either 2.4 and 5 GHz bands for most flexible coverage options

Load balancing to ensure reliable performance

Seamless roaming and QoS for voice and data applications

WDS for wireless backhaul – extend network to hard to wire locations

Security

Standards based business-class encryption and authentication for client compatibility

MAC address authentication

Rogue detection

Secure guest access with URL redirection

Ease of Use

Clustering automates multi-AP set up & channel settings for faster install and more reliable coverage

CDP, Smart defaults for out-of-box simplified set up with Small Business Pro and SBCS

Choice of Embedded Configuration Utility or CCA

Competitive WLAN solution on it’s own, and even better when used

with SBCS and Small Business Pro


Small Business Pro Support


Cisco Small Business Services and Support Portfolio

Small Business Small Business Pro Cisco

Services

Incident Services

Out-of-warranty phone support

Next business day (NBD)hardware replacement

Small Business Pro Service

Term: 3-year subscription

NBD where available, otherwise same day shipment hardware replacement

Telephone support and access to online chat support during local business hours

Software updates for bug fixes

Smart Care

SMARTnet

Smart Foundation

Warranty

Term: 3–5 year warranty based on product

Hardware replacement return to factory

1 year complimentary telephone support


Small Business Pro Product

Term: 1,3 or 5-year warranty based on product

10 business day advance hardware replacement

Cisco ESW 500 Series Switches

Term: 5-year NBD where available, otherwise 10 business day advance hardware replacement

90-day telephone support during localbusiness hours

1 year access to online chat support


Varies by product

Small Business Support Center

Cisco TACSmall Business Support Community

https://www.myciscocommunity.com/community/smallbizsupport


Cisco Small Business Support

Cisco Small Business Support Community at www.cisco.com/go/smallbizsupport

http://www.cisco.com/go/smallbizsupport


Partner helpline

Presales Technical Support

PDI Help Desk

Partner Relationship Support(Non-Technical)

Advanced Tool Support

Questions?

http://www.cisco.com/go/ph

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cisco is serious about small · analystforum_081016 © 2008 cisco systems, inc. all rights...

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