Cinemagic COVID-19 Preparedness

New Hampshire Re-OpeningTask Force

State of The Industry

Mark T. Adam, President & CEO, ZYACORP Companies

ZYACORP Operates Cinemagic locations in Merrimack, Hooksett and Portsmouth

Additional sites in Massachusetts and Maine

NATO Industry Outreach and Guidance

Domestic and International Theaters targeting late June/July 1 openings

Hollywood is focused on July ramp up in film content

• 7/1 Unhinged, 7/17 Tenant, 7/24 Mulan

Zyacorp focused on responsible approach to addressing COVID-19 environment

Newly designed Cinemagic Operational Guidelines Customer outreach and education program

Patrick F. Collins, Director of Operations, ZYACORP Companies

Company focus is to provide the safest environment possible for employees and customers

Sourced best of industry practices from multiple sources:

NATO Industry Guidelines CDC Recommendations OSHA Guidelines New Hampshire Stay At Home 2.0 Universal Guidelines

Operational Guidelines

Multipronged approach addressing employee and customer requirements:

Focus on Health, Distance and Physical Layout Enhanced Employee Training and Shift Responsibilities Defined Customer Responsibilities

Operational Guidelines

Implement Employee Health Screenings Program and use of PPE

Implement Social Distancing Policies for Employees and Customers

Institute Physical Layout Changes

Promote Good Health and Hygiene Through Signage and Supplies

Focus on Health, Distance and Physical Layout

Operational Guidelines

Returning Employees Self-Certification of Health

(symptom free 14 days prior to returning to work)

Temperature checks prior to shift starting – 100.4 or above sent home (2 attempts)

Symptom free certification prior to shift starting

• New/worsening cough

• Shortness of breath

• Sore throat

All employees will be provided masks to be worn at all times

Gloves must be worn at all customer contact points (Box, Concessions, Usher)

Contact Tracing Protocol outlined for CDC defined close contact exposure

Daily logs kept and records maintained

Focus on Health, Distance and Physical Layout

Implement Employee Health Screenings Program and PPE

• Chills/muscle pain

• New loss of taste/smell

Operational Guidelines

Focus on Health, Distance and Physical Layout

Implement Social Distancing Policies for Employees and Customers

Institute Physical Layout Changes

Operational Guidelines

Employees: New policies and training program addressing all areas of operations

Customers: Social Distancing in concession lines, entry lines and arcade usage staged via floor markers, line barriers

Every other concession station open

Historical “zig-zag” queue patterns eliminated

Ticket self-scanners placed on usher podiums and unopened POS stations

Lobby tables/seating removed to facilitate 6’ spacing

Auditorium seating will conform to specific seating capacity limits while maintain social distance

Vista “dynamic” seating algorithm for reserved seating locations

Management maintained seating for non-reserved locations

Implementing CDC recommended signs across all facilities directed at employees and customers

Hand sanitizer will be available throughout the facility for customer and employee use

Box office

Concessions

Usher podiums

Focus on Health, Distance and Physical Layout

Promote Good Health and Hygiene Through Signage and Supplies

Operational Guidelines

Comprehensive training program has been developed for all operational areas

All employees required to receive training prior to returning to work

Training program:

Reinforces existing hygiene requirements

Detailed facility sanitizing requirements

Social distancing expectations

Proper use of PPE

Sanitizing checklists developed for all aspects of operations

Restrooms

Auditoriums

Concession stands

Box Office stations

All training is logged and daily checklists maintained

Enhanced Employee Training and Shift Responsibilities

Operational Guidelines

Customers to maintain social distancing while in concession, entry lines and during arcade usage

Customer asked to self-scan tickets

Customers encouraged to use self-service kiosks, our website, third party sites, or mobile app for ticket purchases

Hand sanitizer provided throughout facility

Auditoriums will be monitored to ensure customers are properly distanced during shows

Defined Customer Responsibilities

Operational Guidelines

Educate public to changes undertaken

Video Advertising

Radio Campaign

Email notifications

Press Releases

All outreach messages reinforced by in theater operational changes

Marketing Outreach

Zachary Adam, Marketing Director, ZYACORP Companies