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© 2016 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or
transmitted by any means without the written permission of Christian Brothers Services.
Christian Brothers Services2016 Spring Webinar Series
April 7, 2016
Christian Brothers Services Catholic School Management
2016 SPRING WEBINAR SERIES
Why Social Media Marketing is Effective for Catholic Schools
Opening PrayerOpening PrayerCreator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
Creator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
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2016 SPRING WEBINAR SERIES
Why Social Media Marketing is Effective for Catholic Schools
Jennifer TrefelnerAdjunct Consultant
Catholic School Management
A 40 year commitment to helping Catholic schools succeed
About Today’s Presentation
-Social media can be a useful tool in marketing Catholic schools for image, enrollment, and resources.
-Explore the two-way communication tools available through social media platforms including Facebook, Instagram, and Twitter, to reach your target audiences.
-Enjoy understanding the strategies and framework which can be established to launch a successful social media plan for your school or organization.
A 40 year commitment to helping Catholic schools succeed
Goals for Today
1. Develop a working understanding of the considerations and data to include in a social media strategy
2. Review key social media
tools on three specific sites
3. Identify and discuss how to reach
and engage target markets
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A 40 year commitment to helping Catholic schools succeed
Social Media
• Facebook: Facebook is the largest online social network, with more than 1.59 billion users worldwide.
• Instagram: Instagram is an online, mobile, photo-sharing, video-sharing, and social networking service with 400 million current users.
• Twitter: Twitter is an online social networking and microblogging service with 320 million users that enables users to send and read short 140-character text messages, called "tweets."
A 40 year commitment to helping Catholic schools succeedPew Research Center, January 2015, “Social Media Update 2014” Available at: http://www.pewinternet.org/2015/01/09/social-media-update-2014/
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A 40 year commitment to helping Catholic schools succeed
Online Adults = 81% of Adults
Pew Research Center, January 2015, “Social Media Update 2014” Available at: http://www.pewinternet.org/2015/01/09/social-media-update-2014/
A 40 year commitment to helping Catholic schools succeed
Marketing is the process of researching, analyzing, planning, implementing, and controlling carefully formulated programsdesigned to bring aboutvoluntary exchange relationships with specifically targeted audiences.
Research
Marketing Defined
A 40 year commitment to helping Catholic schools succeed
Catholic Schools Can Be Marketed for:
Research
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A 40 year commitment to helping Catholic schools succeed
Marketing Mantra
The consistent delivery of
the right message,
to the right person,
in the right way,
at the right time.
A 40 year commitment to helping Catholic schools succeed
Marketing a Service
Marketing isnot only concerned withtalking to the school’s
publics …
When you are marketing a service you are marketing a relationship.
More importantly,service marketing is concerned with
listening to those publics.
A 40 year commitment to helping Catholic schools succeed
Two-Way Communication
• It is reassuring to know that when you are marketing your Catholic school for image, enrollment, and resources, you can use social media as a two-way communication tool to reach your target audiences.
• After our session, you will be able to better understand the strategies and framework which can be established to launch a successful social media plan for your school or organization.
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A 40 year commitment to helping Catholic schools succeed
Review of Goals
1. Develop a working understanding of the considerations and data to include in a social media strategy
2. Review key social media tools on three specific sites
3. Identify and discuss how to reach and engage target markets
A 40 year commitment to helping Catholic schools succeed
#1 Goal: Develop a working understanding of the considerations and data to include in a social media strategy
A. Research what your goals are for your social media plan.
• Do you want to drive traffic to your website, grow your followers, attract donors and increase attendance at an event?
• Once you have completed the research, plan how you will implement the strategies to fulfill measurable objectives for each of these goals.
A 40 year commitment to helping Catholic schools succeed
#1 Goal: Develop a working understanding of the considerations and data to include in a social media strategy
B. Use the analytics built in to social media sites to understand your audience.
- Take the time to review the “insights” that are provided through social media to learn when your audience is the most engaged, what content is the most viral, and which posts get the most traction.
- Build on this success and modify the posts that are less engaging.
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A 40 year commitment to helping Catholic schools succeed
#1 Goal: Develop a working understanding of the considerations and data to include in a social media strategy
C. Develop action plans to monitor your initiatives to reach your objectives and understand the growth of your sites after each campaign.
- Remember that campaigns will vary across each social media site.
A 40 year commitment to helping Catholic schools succeed
#2 Goal: Review key social media tools on three specific sites
A. Facebook:
- “Pages” app
- Tagging photos through your personal Facebook page
- Linking your page to Twitter
- Scheduling posts
- Creating events
- Tagging entities you are promoting
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A 40 year commitment to helping Catholic schools succeed
#2 Goal: Review key social media tools on three specific sites
B. Instagram:
- “re-graming apps”
- Hashtags
- Tag people on photos
and in text
A 40 year commitment to helping Catholic schools succeed
#2 Goal: Review key social media tools on three specific sites
C. Twitter:
- “TweetDeck”
- Direct Tweeting
- Use of hashtags to find information
A 40 year commitment to helping Catholic schools succeed
#3 Goal: Identify and discuss how to reachand engage target markets
A. Survey audiences you are trying to reach, asking them how they communicate and how they would like to receive information before developing a social media plan.
- Developing specific campaigns to grow audience members is valuable.
- Find ways to grow audience members by offering incentives that are valuable to your targeted market.
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A 40 year commitment to helping Catholic schools succeed
#3 Goal: Identify and discuss how to reachand engage target markets
B. Learn best practices on how to create and utilize “social media ambassadors” to grow your brand.
- Find trusted liaisons
- Train them
- Have them serve as your eyes, ears and megaphone
- Check-in on a regular basis
A 40 year commitment to helping Catholic schools succeed
#3 Goal: Identify and discuss how to reachand engage target markets
C. Understanding how to word posts to develop two-way communication strategies will be beneficial in understanding how to make posts engaging.
- Callouts
- Share photos
and videos
- Ask for feedback
A 40 year commitment to helping Catholic schools succeed
Create a Social Media Plan
1. Determine your marketing pillars;
2. Identify which social media tools you will use, the administrator, audience and frequency of posting;
3. Review your school calendar for re-active and related events/activities for posts;
4. Identify pro-active ways to showcase your marketing pillars through planned posts.
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A 40 year commitment to helping Catholic schools succeed
Social Media Plan
A 40 year commitment to helping Catholic schools succeed
Follow CSM
• Facebook: Catholic School Management
• Instagram: CatholicSchoolManagement
• Twitter: @CathSchoolMgmt
• Use a Hashtag: #CathSchoolMgmt
A 40 year commitment to helping Catholic schools succeed
Learn More
To learn more about Catholic School Management’s services and how they can help you devise a Social Media Plan.
• Call 203.421.5169 or email [email protected]
• Attend the Summer Certificate Program in Monterey, California, on June 27 - June 29
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A 40 year commitment to helping Catholic schools succeed
Learn More
For Questions Regarding Social Media Marketing
Contact:
Maria Ribera [email protected]
or 203.421.5169
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For the link to the handouts from today’s webinar email:
To sign up for any of our spring webinars:
cbservices.org/educationalresources.php
© 2016 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or
transmitted by any means without the written permission of Christian Brothers Services.