christian brothers services · christian brothers services 2015 fall webinar series october 1, 2015...
TRANSCRIPT
9/29/2015
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© 2015 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or
transmitted by any means without the written permission of Christian Brothers Services.
© 2015 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or
transmitted by any means without the written permission of Christian Brothers Services.
Christian Brothers Services
2015 Fall Webinar Series
October 1, 2015
October 1, 2015
2015 FALL WEBINAR SERIES
Christian Brothers Services
Fleet Management &
Vehicle Purchasing Program
Opening PrayerOpening Prayer
Creator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
Creator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
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Christian Brothers Services
Fleet Management&
Vehicle Purchasing Program
Jeff KirchnerEVP/COO
Coleman GroupManagement Consulting
Molly DevineAccount Development Rep
ARI Fleet
AGENDA
Who is ARI?
Founded 19482800 Employees
1.1 Million+ Managed Vehicles
Truck Expertise
Global Reach
Technology Leadership
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Acquisition
Cars, LD, MD, HD Vehicle Expertise
Upfitting
Replacement Strategy & TCO Analysis
Identify Best Options
Regional Truck Managers & Consultancy
Ordering Online via ARI insights
Drivers Can be Authorized to Place and Track Orders Online.
Online Orders via PriceNet
PriceNet Stores Specifications
Components & Upfitting
Specifications Reviewed
Manufacturers Feed Daily Status
Vehicle Status Updates via ARI insights
Maintenance Management
Preventative Maintenance
Repairs
Roadside Assistance
44 World Class Techs
24/7/365 From Three US Based Call Centers
1‐800‐CAR‐CARE
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Maintenance Management – Tech Centers
Staffed 100% with ARI Personnel
331 ASE‐Certified
Technicians—44 World Class
Techs
Controlled Authorization of Repairs
Driver & Vendor
Assistance
Maple Shade, New Jersey Grapevine, Texas Houston, Texas
US Based Call Centers – 24/7/365
Driver Packet
Driver Information
Vehicle ID Card with Client & Vehicle ID Numbers
National Account Facilities
Maintenance Materials
Pre‐approved coupons for PM services
Service card with vehicle information for
non‐routine maintenance
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Maintenance & Repair Process
11Vehicle needs PM or repair
22 Driver takes vehicle to repair facility, or calls ARI for vendor locator
assistance
Vendor calls ARI to review complaint, cause
& correction
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44ARI Technician scrutinizes
repairs & price
55 ARI Technician obtains approval from Fleet Administrator, if required by parameters
66ARI Technician issues
Purchase Order to vendor
1‐800‐CAR‐CARE
ARI Intellifleet® ‐ Behind the Scenes Intelligence
Vehicle Histories/Warranties
Vendor Optimization and
Scorecards
Local Door Rates
Comparison
Parameter Enforcement
Reduced Call Times
Data Accuracy
Open Repair Vendor Network
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National Account Vendor Network
10 – 20 % off retail38,000+ shops nationwide
Contract pricing
Roadside Assistance – Managed Rentals
Toll Free Number to Tech Center Staffed with ARI Employees
Driver Safety Immediately Verified
Works in Conjunction with Manufacturer’s Roadside Service
Rental Cars Arranged when Appropriate
Assistance in 60 Minutes or Less
Automated Follow‐up Calls
Activity Can be Viewed in ARI insights
Fuel Program – ARI/WEX Fuel Card
Level Three Data Capture
Card Restrictions
Velocity Control
Over 180,000 Fueling Stations
99% Electronic Acceptance
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Fuel Card – Pay at the Pump
Swipe the WEX Card
Enter Odometer
Enter PIN (Random 6‐digit)
Begin Fueling
Fueling Stations
ARI insights ‐Maintenance
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ARI insights – Drill down
“Details” allows the user to open that specific vehicle file folder
Options to Export, Email the list, Email drivers and Print
ARI insights ‐ Fuel
ARI insights – Fleet Trends
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For Questions Regarding
Fleet Management&
Vehicle Purchasing Program
Contact:
Brian Page [email protected]
or by phone 800.807.0100 ext 3092.
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For the link to the handouts from today’s webinar email:
To sign up for any of our fall webinars:
cbservices.org/educationalresources.php
© 2015 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted
by any means without the written permission of Christian Brothers Services.