Group Dynamics Under Pressure

NASA PM Challenge, 2011

Gamaliel Cherry

Office of Human Capital Management

NASA Langley Research Center

Group Dynamics

Teams vs. GroupsStress

• The Physical World

• Perceptual Selection• External Factors – intensity, motion, novelty •Internal Factors – personality, learning, motivation

• Perception Process•Perceptual Organization – grouping, figure- ground principle

Perceptions

The Old Woman/Youn

g Woman Illusion and Frames of Reference

Drexler Sibbit Model

Why a Model?

•Simplify

•Point

•Common Language

•Start a Conversation

Building Trust

Do You Have Mutual Regard, Forthrightness and Spontaneous Interaction?

Goal Clarification

What are we doing

Do You Have Shared Assumptions, Clear and Integrated Goals and Identified Roles?

Implementation

Who does what, when and where

Do You Have Clear Processes, Alignment and Disciplined Execution?

Commitment

How will

we do it

Do You Have Shared Vision, Allocated Resources and Organizational Decisions?

High Performance

WOW

Do You Have Flexibility, Intuitive Communication and Synergy?

Renewal

Why continue

Do You Have Recognition, Change Mastery and Staying Power?

Pressure•Inspire a Shared Vision

•Good Communicator

•Integrity

•Enthusiasm

•Empathy

•Competence

•Delegate Tasks

•Cool Under Pressure

•Team-Building Skills

•Problem-Solving Skills Timothy R. Barry

Team Leadership

•Identify the right person for the right role

•Appropriate delegation of responsibility whilst retaining accountability

•Consult and include others in decision-making

•Positive feedback or reward and recognition

•Take ownership and show commitment for solving problems or difficult/sensitive issues

•Lead by example, showing a contagious passion and enthusiasm, engaging and motivating others

•Direct, clear, open style of communication

•Consider impact before action

Activity

Questions?

Thank You

Reference

•Drexler Sibbit Team Performance Modelhttp://www.grove.com/site/ourwk_gm_tp.html