Chaos in the Workplace: Four Five Mindsets, One Goal

Daniel T. Bloom SPHR Six Sigma Black Belt November 18, 2015

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11/18/152Presentation RESOURCES

11/18/153Presentation RESOURCESAuthors:Lynne LancasterDavid StillmanBridgeworks LLChttp://www.generations.com

65% of employees say the generation gap makes it harder to get things done at work

57% of employees stated that companies were not creative enough in recruiting new employees

73% of traditionalists return to work in some capacity after they retire

43% of Boomers say that there is not enough opportunities to be mentored where they work

14% of managers chose Generation X as the generation they felt most comfortable managing and this includes the Xers themselves.

Millenials feel that their #1 concern is personal safety

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70% of Baby Boomers expect to work past retirement age

70% of Millennials believe it is not necessary to work in an office87% of the Regeneration have friended their parents

Gen Xers spend as much time conversing electronically as they do face-to-face

Gen Xers belive they have a higher chance of seeing a UFO then they do seeing a social security check

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Industrial Age Information AgeEvolutionary nature of the Workplace11/18/156CompetitivenessInnovationHuman CapitalExpenseNon-Owned AssetsFrom Presentation by Russ Moen of Express PersonnelCollaboration

The Generations

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The Generations

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75,000,000 members

Far flung in location

Learned to do without

Defining events such as World Wars

Valued the dollar

Era of Joe McCarthy, John Wayne, Edward R Murrow

Traditionalists

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Loyal

Top down approach most efficient way to get things done

Firm believer in chain of command

Information provided on need to know basis

Want to build a legacy

Traditionalist in the workplace

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80,000,000 Members

Changed every market they entered

Places varied widely

The era of JFK, Rosa Parks, the Beatles

Baby Boomers

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Optimistic

Protest the status quo

Competiveness

Change of command

Want to Build a Stellar Career

Baby Boomer in the workplace

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60,000,000 members

Smallest generation

Theme was show me the balance

Influenced by Bill Clinton, Bill Gates, Al Bundy

The New Nomads

Gen X

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Skeptics

Most watched generation

Extremely resourceful

Independent

Want to build a portable career

Gen X in the workplace

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82,000,000 members

Most watched generation

Influenced by Chelsea Clinton, Williams sisters

Most connected generation

Gen Y

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Techno-Savy GenerationNever seen a gadget they did not want

Feel empowered to take action

Realistic

Appreciate diversity

Want to build a parallel career

Extreme multi-taskers

Gen Y in the workplace

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Imagine what they bring to the tableMeet the re-generation17

Meet the face of the next GenerationGeneration Z or the Re-Generation

U.S Census Bureau

Based on the 2010 Census

Ages 0-24 in 2017

57,061,231 members

What will they demand?

Re-Generation or Gen Z

Gen Z or the Edgers or the ReGeneration

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11/18/1520 DANIEL BLOOM & ASSOCIATES, INC. HR STRATEGIST@NET-SPEEDCLASHPOINTSAuthors define clashpoints as those areas where the four generations come together with different views of the world

There are 7 main Clashpoints

Traditionalists Reward

Baby Boomers Retool

Gen X Renew

Millennials - Recycle

CLASHPOINTS - RETIREMENT

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Traditionalists Support me in shifting the balance

Baby Boomers Help me balance everyone else and find meaning myself

Gen X -Give me the balance now, not when Im Sixty Five

Millennials Work isnt everything; I need flexibility so I can balance all my activities

CLASHPOINTS - BALANCE

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Traditionalists No news is good news

Baby Boomers Feedback one a year, with lots of documentation

Gen X Sorry to interrupt, but how am I doingMillennials Feedback whenever I want it at the push of a button

CLASHPOINTS - FEEDBACK

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Traditionalists Carries a stigma

Baby Boomers Changing puts you behind

Gen X is necessary

Millennials is part of my daily routine

CLASHPOINTS JOB CHANGES

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Traditionalists Build a Legacy

Baby Boomers Build a Stellar Career

Gen X Build a Portable Career

Millennials - Build a Parallel Career

CLASHPOINTS CAREER GOALS

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Traditionalists Satisfaction of job well done Baby Boomers Money, Title, Corner office

Gen X Freedom

Millennials - Work that has meaning

CLASHPOINTS REWARDS

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Traditionalists I Learned it the hard way, so can youBaby Boomers Train them too much and they will leave

Gen X The more they learn the more they stayMillennials - Continuous learning is a way of life

CLASHPOINTS TRAINING

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November 18, 2015Questions ?

Before my final thoughtsChaos in the Workplace

November 18, 2015What is going on in your organization?

Which generation is most dominant ?

Where are the generational gaps?

What are the generational gap costing you?YOUR ORGANIZATION

11/18/1530GENERATIONAL SOLUTIONSGeneration focused messages

Speed up hiring process

Establish programs to encourage

traditionalists and boomers to stay in workforce

Recruiting messages multi-lingual

11/18/1531 DANIEL BLOOM & ASSOCIATES, INC. HR STRATEGIST@NET-SPEEDGENERATIONAL SOLUTIONSLook at alternative work relationships

Introduce flexibility

Go Where they Are

Ensure true diversity

11/18/1532GENERATIONAL SOLUTIONSThink of all the reasons why someone would want to work at your company

Establish a employee value proposition

End one size fits all recruiting messages

Train managers on generation perceptions

11/18/1533GENERATIONAL SOLUTIONSTalk to each generation and find out what they like about your organization

Explain your benefits in generational terms

Make sure that your corporate advertising matches your recruiting message

Match recruiters with appropriate generation

11/18/1534GENERATIONAL SOLUTIONSFeedback goes in both directions

Train, train, train

Manage the 3Ss (setting, style , substance)

Implement lifetime learning

11/18/1535GENERATIONAL SOLUTIONSNew workplace rules on etiquette and language

Flexibility is in

Give benefit of the doubt

Dont forget the little things

11/18/1536CONCLUSIONEVERY organization is facing this dilemmaEACH generation is searching for the same end result The difference is that they EACH have a different path to get thereThe choice is yours as whether you embrace the diversity or allow the opportunity to disappear

11/18/1537THANK YOUIt has been my pleasure to speak to your organization todayEmbrace the generational differences that will grow your organization

More Information?Daniel Bloom SPHR, Six Sigma Black Belt Chief Executive OfficerDaniel Bloom &Associates, Inc.PO Box 1233Largo, FL 33779(727) 581-6216dan@dbaiconsulting.comhttp://www.dbaiconsulting.com