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  • 8/14/2019 Chamber Newsletter March 2010

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    T h e C u r r e n t

    March 2010

    Throughout the years, we at Telephone Doctor have gathered up all sorts of information using surveys nding things that frustrate customers. From these lists we have been able to bring you the vignetteour DVD programs. And thats what makes Telephone Doctor programs so real. Its because they are. Tsegments produced within the DVDs arent made up theyre from YOU. Things, events and situatihat have happened to you, me or we have witnessed.

    Often times Ive had things happen in a service situation that I know if we produced, people would thOh no, nothing as bad as that could ever happen. But we know it does, right?

    So, this month we have culled together a

    of top Customer Service NO NOs; a combinaof things that the customer doesnt like.

    m sure there are more; however, these ras the top 10.

    1. Employees are having a bad day and their mood carries over in con- versations with comers. (Everyone has bad days, but customservice employees need to keep theirs to theselves.)

    2. Employees hang up on angry customIronclad rule: Never hang up on a customer.

    3. Not returning phone calls or voice-mail msages, despite listing your phone number your Website and/or in ads and directories. (customers back as soon as you can, or have ceturned on your behalf.)

    4. Employees put callers on hold without askhem rst, as a courtesy. (Ask customers tely if you can put them on hold; very few will complain or say, No way!)

    5. Employees put callers on a speakerphone without asking them rst if it is OK. (Again: Ask rst, acourtesy.)

    6. Employees eat, drink or chew gum while talking with customers on the phone. (A telephone mouthps like a microphone; noises can easily be picked up. Employees need to eat their meals away from phone. And save that stick of gum for break time.)

    7. You have call waiting on your business lines, and employees frequently interrupt existing calls to tanew calls. (One interruption in a call might be excusable; beyond that, you are crossing the rude threold. Do your best to be prepared with enough staff for peak calling times.)

    8. Employees forget to use the words please, thank you and youre welcome. (Please use these wogenerously, thank you.)

    9. Employees hold side conversations with friends or each other while talking to customers on the phor they make personal calls on cell phones. (Dont do either of these.)

    10. Employees seem incapable of offering more than one-word answers. (One-word answers come acras rude and uncaring.)

    10 Customer Service NO NOs

    Welcome New Executive Director of the Botanical Gar-dens, Ry Southard, with Lynelle Johnson.

    By Nancy Friedman

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    Page 2 March 2010

    Over the past quarter we had several inquiries about lming, which included commercials, prand feature. We were pleased to have a catalog shoot for Eddie Bauer in November. The sccame out the month before and scouted a few counties, he was scouting Lake County as welMendocino County, and when he shared his photos with the Eddie Bauer team they chose NHarbor, Jug Handle Reserve, Big River Beach, and the town of Mendocino. They decided to sn Willits so that their crews could meet in the middle at the end of the day.

    We just received the expenditure report (lling this out is voluntary and we really appreciatwhen a production company returns it to us) back from them this past week. According to eport Eddie Bauer spent over $148,000 on location in order to shoot this catalog. They sp

    over $36,000.00 on accommodations, over $7,500.00 on catering, over $7,600.00 on per dieassumed food and beverage expenses in local businesses) and they spent over $12,000 on

    cal personnel.

    Overall, the short time spent in our county by Eddie Bauer had a nice economic impact to oransient occupancy taxes, lodging assessment money raised, and sales taxes.

    Then in December of 2009, I was contacted by a location manager in regards to a possible comercial shoot. The location manager was interested in scouting the town of Mendocino anmet with him before the holidays to go over permitting and resources. He was also interested

    shooting on private property outside of the village, a vacation rental, for part of the commercThe location manager returned to Mendocino with the director and a few key crew membersscout during the Candlelight Inn Tour, when they stayed at the Stanford Inn.

    After their visit they decided on all the locations in the village where they wanted to lm anworked with them to connect with the Sheriff for trafc control in the village, catering neeand many other details such as posting notices in the town of Mendocino before the shoot, aso forth. Sometimes the location scouts will ask for help in nding extras, but this crew walkhrough various businesses in Mendocino and hand picked people to be extras.

    They chose to have the above the line personnel stay at the Stanford Inn and below the crew at the Hill House and Mendocino Hotel. They shot in the village and on private propertywalked in and out of shops the day they were in town to see how the climate was. Some fosaid they were happy to see lming in town again and that the crew members were very nThe Location Manager said that people were very positive toward the production and that ovehe Honda production was happy with their experience in Mendocino.

    After the commercial was over I asked Sheriff Tom Allman how he thought the Honda commcial went in the town of Mendocino he said, my guys said that they were treated like royaGood relationship here, keep up the great work!

    We hope to receive the expenditure report in the near future and will be happy to share wkind of economic impact a national commercial can have on our county.

    From the Desk of...Debra De Graw, CEO

    HmM Publicaons W ge h word out.

    Erina Reeves 937-3565 [email protected]

    Mendocino Travelers Guide

    Mendocino Real Estate Guide

    www.MendocinoGuide.com

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    Page 3 March 2010Calendar of Events

    www.MendocinoCoast.com [email protected] 707.961.6300

    Ongoing

    Mendocino Art Centers Exhibits: FigureDrawing & Painting Across IrelandOver 20 members of the Mendocino FigureDrawing Collective show their work at their 7thBiennial Exhibit, and father and daughter, Johnand Jacquelyn Hewitt, exhibit their watercolor

    and oil pastels paintings in Painting Across Ire-and. 45200 Little Lake Street at Kasten Street,Mendocino 707-937-5818 or 800-653-3328

    Mendocino Coast Botanical Garden StaffLed Garden Toursoin staff lead garden tours the rst Monday

    of the month for an informative walk throughhe Gardens! Sometimes its Rhododendrons,

    sometimes birds, sometimes mushrooms, al-ways fascinating and free w/ admission.Mendocino Coast Botanical Gar-den, 18220 N. Hwy 1, Fort Bragg

    Tai Ji at MCDHTheresa Kirke is currently offering Cheng ManChing Yang style short Form. She uses theprinciples in her teaching of Tai Ji as an in-ernal martial art, a medicine and a means

    of exercise and self development.This is of-ered each week on Mondays and Wednes-days. Neva Cannon Room & PT GymnasiumMendocino Coast District Hospital 961-4670www.mcdh.org

    Sun Style Tai Chi at MCDHBrenda Ross, PTA is leading this class on Tues-

    days and Thursdays from January 19 to March30. Sun style tai Chi can improve health andquality of life. It is slow gentle and providesa safe and effective way to improve muscularstrength, exibility and tness, balance and rec-eation. It is especially effective for people with

    Arthritis and physical limitations Neva CannonRoom Mendocino Coast District Hospital 961-4670 www.mcdh.org

    Iyengar Style Yoga at MCDHNo previous experience needed, this class led byMaria Teresa Alvarez PTA,CYT needs for you to

    Rates for Chamber Members

    Commercial or Residential

    Peters Painting

    (707) 513-6276Ask for Lloyd Peters

    CA Lic# 882523

    wear loose comfortable clothes. we do yobarefoot. Please bring a sticky mat, a blanand an empty stomach. For more informtion call the number listed. Redwoods RooMendocino Coast District Hospital 961-46

    Yoga for HaitiDetails: Morning yoga classes are now offer

    Monday in the Abalone Room at Little RivInn from 8 to 9:15 a.m. The cost is $10 psession, and all proceeds go to the childrof Haiti. Instructor Lynne Butler teaches spcic yoga techniques of breath, posture amovement. 707-937-1215MTC Presents Ira Levins DeathtrapDirected by Bob Cohen. Begin the 20Season with a classic suspense-thril45200 Little Lake Street 937-4477 wwmendocinotheatre.orgMarch 3

    All Day Sale at Harvest MarketAll day long, Wednesday, March 3, HarveMarket and Harvest at Mendosas will be feturing 10% off everything in the store- minimums, no gimmicks, no kidding. Loof items will already be on sale and you gan additional 10% off of them as well. Nowthe time to get that special case of w(10% off for the case, /plus/ an additi10% off for the sale), stock up on deliciocheese, take home some coveted chocolaand get necessary household items as w

    Harvest at the Boat yard Harvat Mendosas Lansing St Mendocwww.harvestmarket.comWinter Workshops at Dirt CheapMatthew Starkweather of Navarro River FarHow to Install a simple drip irrigation syste17975 N. Highway One, Fort Bragg 964-42www.dirtcheapgardensupply.com

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    Page 4 March 2010Calendar of EventsMarch 5

    THE MUSIC & MAGIC OF ROBERT GOLE-MAN: Close-up and personalGloriana Musical Theatre Presents THE MU-SIC & MAGIC OF ROBERT GOLEMAN: Close-up and personal. Families, friends, and neigh-bors will marvel at the close-up magic skills

    of Robert Goleman. Mr. Goleman gets downwith the audience performing close-up featsof prestidigitation and singing... in that power-ul voice of his... songs ranging from Broad-way musicals, to contemporary, to opera.Advance tickets: Out of This World in Mendoci-no, Harvest Market and Tangents in Fort Bragg.Tickets and information: visit www.gloriana.org, call 707 964-SHOW.

    Friday Reception for Invitational Exhibi-ion at Partners Gallery

    Sonya Popow- Ceramic Sculpture, Jaya Miller

    Grass Decoupages and Miriam Davis Mixedmedia and Collage; 5-8 pm; Through March29th; 335 N. Franklin St, Fort Bragg\; 10-5Thurs through Mon; 707 962-0233;www.partnersgallery.com

    March 6 & 7

    Mendocino Whale Festivaloin us for the 28th Anniversary of the Mendo-

    cino Coast Whale Festivals. Highlights includepremier Mendocino County wines for tast-ng. In addition, festival goers will also enjoy

    a chowder tasting, Point Cabrillo Lighthouseeducational activities, the Annual Marine Wild-ife Exhibit at the Mendocino Art Center, whalewatching expeditions, a Plein-Air Artist Show-case, Ford House Museum Exhibit and muchmore! 961-6300 www.mendowhale.com

    Pre Concert CAJUN DINNERCome to the Senior Center for a pre concertCajun Dinner before the SUBDUDES. Buy tick-ets at the Chamber $25 961-6300

    Whale Festivals Concert Series

    We kick off with the return of Subdudes!!!!Saturday evening, March 6, Cotton Auditoriumcorner of Fir and Harold, Fort Bragg. To buyickets go online on our website or go to KOZT.

    Cost $20-$40. 961-6300

    SEA the WhalesSee the whales from whale level in the seatof a sea kayak. Space is limited call for res-ervations. Noyo Bay and Fort Bragg Coast-ine 962-1623 www.liquidfusionkayak.com

    March 6

    Annual Spaghetti Dinner benet hosted

    by Parents and Friends, Inc!There will be beer, wine and an array of hommade desserts for sale. Live music, rafes aauctions will round out the event. Call Chperson Laurel Ellen at 964-0508 if you wolike to volunteer to help or just for more infmation. And mark your calendar now! Pre-stickets $15 adults, $10 children. At the d

    $20 adults and $15 children. Portuguese Hparentsandfriends.orgMarch 7Haircuts for Haiti at the Third Court Day SLook your best AND help the Haitian survivotoo! Each $20 haircut includes a cut and stand all funds will be donated to Doctors wout Borders. Third Court Spa @ little RInn 707-937-3099 www.littleriverinn.c

    NEW Open Mic night at FrankiesSign up at 5:00 Show starts at 5:All ages and skill levels welcome. Pza, ice cream and talent ..you cant bit Frankies 44951 UKIAH ST MENDOCI937-2436 www.frankiesmendocino.comTHE WAILIN JENNYS CONCERTKZYX&Z present THE WAILIN JENNYS Cotton Auditorium with special guest TBLUSHIN ROULETTES. Doors 5:30 pm Mu6:00pm Tickets $20 in advance $25 atthe dTickets available at Gallery Bookshop in Mdocino and at www.brownpapertickets.comnet proceeds benet KZYX&Z www.brownpertickets.comMarch 11Diabetes PreventionTeresa McDonald, FNP. This talk will be abmethods to prevent the onset of Type II dbetes in the general population , using the nowned Diabetes Prevention PRoject (DP). Tis an example of a successful method to eitprevent or signicantly delay the onset of TyII Diabetes. This program instructs participain methods to lose weight with a healthy d

    moderate exercise and stress reduction. Rwoods Room, Mendocino Coast District Hostal 964-1234March 12-14First Annual Litte River Whale FestivalA Taste of Little River is what visitors are proised during this festive weekend. Savor bfrom the kitchens of the towns noted chesips from Mendocino County vintners, htory and birding walks in Van Damme StPark, artist studio tours, cheese making cla

    reside talks with local historians, and a f

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    Page 5 March 2010

    Ofce

    2004

    Fort Bragg Realty

    809 N. Main St.Fort Bragg, California 95437Business (707) 961-1111Fax (707) 964-3402Website c21fortbraggrealty.comE-Mail [email protected]

    Each Ofce is Independently Owned And Operated

    Barbara D. ClarkBroker / Owner

    North Coast Plumbing,Heating, & Sheet Metal INC.

    Residential - Commercial

    Over 150 Years Combined Experience

    161 N. Main St., Fort Bragg, CA 95437(707) 964-2783 ~ (707) 964-4127

    www.northcoastplumbing.com

    Contractors License #375855

    www.MendocinoCoast.com [email protected] 707.961.6300

    Calendar of Eventsnights stay at many Little River inns. www.ittleriverwhalefestival.com/events.htm

    March 12

    John Birchard Digital Photography WorkshopMeet on the steps of the Little River Inn at 1pm - 5 pm. Learn from one of the best naturephotographers on the coast. Join professionalphotographer John Birchard for an afternooncoastal walk and two hour photo shoot in theLittle River Headlands followed by two hourseviewing and talking about the photos in his

    studio workshop. John is offering a %50 dis-count to fans of his new Facebook page: Men-docino Photographs. (www.facebook.com/bir-chardphoto) If that doesnt work for you, bringa friend and get the same discount. 937-4809www.BirchardPhoto.com/

    Fireside Chat with Angelica Rosa on Ma-rine BiologyMarine scientist (and Point Cabrillo Light-house docent), Angelica Rosa, will reveal thesecrets of our local marine life and the an-nual grey whale migration. Free Admission.Andiron Seaside Inn and Cabins Lob-by, 6051 Highway One (800) 955-6478

    Whale Festival Concert SeriesGene Parsons, best known for his work withhe Byrds and David Hayes who has worked

    with Van Morrison, Country Joe MacDonaldand others will be in concert in the AbaloneRoom at the Little River Inn. The concert is aundraiser for the Mendocino Coast Chamberof Commerce Scholarship Fund. Tickets $15 inadvance, $20 day of concert. Tickets availableat The Mendocino Coast Chamber of Com-merce, Little River Inn, and Harvest Market inFort Bragg 937-5942

    March 13 & 14

    SEA the WhalesSee the whales from whale level in the seatof a sea kayak. Space is limited call for reser-vations. Noyo Bay and Fort Bragg Coastline

    962-1623 www.liquidfusionkayak.comVan Damme Visitors Center - March DatLearn more about the ora and fauna of unique coastal environs and the history of Pomo Indians that visited this land every yto collect abalone.

    Whale Watch Walk at Spring RanchA two hour guided walk with State Parks Intpreter Fred Andrews, searching for pelagic cmorants, seaside daisies, and, of course, whaSpring Ranch Headlands is also a seal rookeso keep your eyes peeled for baby seals. Binulars will be available. No pets, heavy rain ccels. Park and meet on the west side of HighwOne, across from Gordon Lane. FREE Admissi

    Kayak Mendocino Sea Cave Nature ToYour life will take on that of a Marine Mammjoining the harbor seals, sea stars, algae ashorebirds in this incredibly rich and divehabitat. All tours are easily paddled by begners and require no prior experience. All awelcome, reservations suggested. $50 person, includes all gear. 10% of all procewill be donated to Surfers for Cetaceans, a nprot organization working to protect whaand dolphins. At 11:30 and again at 2:00 964-7480Little River Improvement Club MuseGrand Opening & High TeaThe Little River Improvement Club rst opento the public with a grand party on April 25

    1885. Our buildings restoration is now coplete. Community and visitors are invitedlearn the fascinating history of our town acelebrate the Clubs 125th birthday! Be guest for a circa 1885 high tea, hosted the museums docent in 1850 period costu8185 North Highway OneTaste of Little River, Gourmet Food aLocal WinesDiscover the avors of Little River as six cal gourmet chefs show off their cuisine pai

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    Page 6 March 2010

    www.MendocinoCoast.com [email protected] 707.961.6300

    with Mendocino County wines. Start at Den-nens Victorian Farmhouse then taste yourway to La Petite Rive, Little River Market (atLa Petite Rive), Little River Inn, Glendevenand Stevenswood. $25 ticket includes a WhaleFestival commemorative wine glass. Advancetickets available at Little River Inn and day ofthe event at Dennens Victorian Farmhouse.

    Must be 21 years of age. This event is a fund-raiser for Van Damme and Spring Ranch StatePark and Beach. 937-5942 for tickets. Seealso www.tasteoittleriver.com. 937-5942

    Fireside Chat with Rachel BinahGet the inside scoop on Ocean Sanctuary his-tory and politics from local activist and smalltown hero Rachel Binah. Rachel will relatethe community involvement in protecting thearea from offshore drilling in 1988. Rachel isa former innkeeper, Chair Emeritus, Califor-nia Democratic Party Democratic National

    Committeewoman, and Artist FREE admis-sion 937-0697 www.VictorianFarmhouse.com

    Fourth Annual Cioppino DinnerThe North Coast Fishing Association pres-ents the 4th Annual Cioppino at The Portu-guese Hall. Proceeds benet NCFA in associa-tion with the California Fisheries Coalition toprovide local representation in the MLPA pro-cess and support local shing interests. Formore information call 964-9334 !2 and under$15 donation. Adult $35 donation 964-9334

    Bill Botrell PerformanceNo Host bar and Tapas,To benet music educa-tion in Mendocino, Mendocino Hotel 937-0511www.mendocinohotel.com

    Winter in the RedwoodsWinter in the Redwoods is a party for all sea-sons featuring a Silent Auction, FabulousFood, Live Music, Entertainment and FineWines...a premier benet focused on rais-ng scholarship funds for local students.1211 Del Mar Drive in Fort Bragg, CA 95437962-2606 www.winterintheredwoods.com

    Audubon Bird Walk @ Van DammeThe Mendocino Coast Audubon Society hoststhis eld trip to view the birds of Van DammeState Park. Dont forget to set your clocksahead one hour the night before! The day be-gins with a survey of gulls, loons, cormorants,and other pelagic birds that might be pres-ent on the bay. Binoculars will be available.Heavy rain cancels, but the trip will proceedn showers, drizzle, or sunshine! Interested

    persons with all levels of experience are vited to participate. FREE Admission mat the Van Damme State Park parking

    March 15

    Annual Ledford House Fundaraiser DinnBe Aware! The Ides of March Draws Ne

    Monday, March 15, 2010 Music & Hdoeuvres begin at 6 pm, Dinner at 7pm. lent Auction * No Host Bar Menu: CaeSalad, Duck Breast or Mushroom Timblo with Ratatouille and White Beans, Straberry Rhubarb Cobbler $75 per person MReservations by March 8, Call 707-964-08

    March 17Coast Celtic Band for St. Patricks DLittle River Inn goes green on Tuesday, Ma17 to celebrate St. Patricks Day in ne fashiThe wonderful Coast Celtic Band will play fr

    5:30 to 8:30 pm and its FREE! Tap your feetyou enjoy one of Sue Bondouxs delicious IrCoffees or a Guinness, and stay for a traditial meal of corned beef and cabbage. SliOOles Bar @ Little River Inn 707-937-59

    March 19Main Street Bistro PoetryLocal poets ruth weiss, Janet DeBar, C.Chafn and Armando Garcia-Davila will prent four approaches to eloquence. Music wDavid Duret starts at 6:30PM and the read

    starts at 7:00PM at the Mendocino Hotel. Oreading follows. Duret opens the evenings tertainment with musical storytelling and sialongs for unabashed exuberance. Doors opat 6:30 PM for bistro menu and drinks. Slidscale $5-15. Mendocino Hotel Garden Ro707-937-1732 www.mendocinostories.c

    March 20 & 21Fort Bragg Whale FestivalJoin us for the 28th Anniversary of the Mdocino Coast Whale Festivals. The 20

    Fort Bragg Whale Festival is scheduled March 20 & 21 Festival goers will enjoychowder tasting, a Beer Tasting (Sat. onPoint Cabrillo Lighthouse educational tivities, the Annual Marine Wildlife Exhat the Mendocino Art Center, whale wating expeditions, Ford House Museum Exhit and much more! www.mendowhale.c

    Calendar of Events

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    March 26

    Michael Ehlers House ConcertMendocino Stories House Concert Series re-urns with the music of singer/songwriter Mi-

    chael Ehlers and bass player Terry Shields in thentimate setting of a private home in Mendocino.Light refreshments will be served. Advance ticket

    sales only, due to limited seating, $15. 937-1732March 27

    Lynn Kiesewetter & the Mendonesiansoin founding member Lynn Kiesewetter on piano

    and vocals, Bing York on drums, and Laura Maione,string bass for standard and Latin jazz as wellas obscure and original tunes. Special guests in-clude Marcia Sloane, cello and others. 937-1732

    March 28

    Fourth Sunday BreakfastThe fourth Sunday breakfast at the Cas-par Community Center serves country gour-met, organic and local foods in a friendly at-moshere with live music. The monthly breakfasts a benet for the Caspar Community Center.nfo at 707.964.4997 or [email protected].

    March 31

    Cesar Chavez National Day of Serviceoin Big Brothers Big Sisters of Mendocino Coun-y, and your country in participating in this Na-ional Day of Service. Big Brothers Big Sisters

    has many volunteer projects for you to get in-

    volved in on March 31st.6:00pm Cesar ChavezPot Luck Party - ALL are Welcome! Then, if youparticipated in a service activity with us or not,make and share your favorite Mexican dish for8-10 people and enjoy an evening of activitiesand food in honor of Cesar Chavez. Come learnabout Cesar Chavez, a heroic Mexican-Americanarm worker, labor leader, and civil rights activ-st in the 20th century. Please join us! Pleasecall Emily at 964-1228 for information and toget involved.

    Page 7 March 2010Calendar of Events

    Ambassador Vicky Watts with Nancy Bennett, oer of Cowlicks Ice Cream, with David Paoli of PEngeneering & Surveying, at the Cowlicks Mixe

    Heather Gurewitz of West Company, Ambassador VWatts and Nancy Bennett at the Cowlicks Mixer.

    Save the Date

    Showcase Mixer

    April 15, 2010CV Starr Community Cente

    5-7pmWe Build It Better!

    Joe P. Moura

    Construction Company

    General Engineering & Contracting Lic. No. 37895

    Builder

    since

    1968

    Residential Custom Homes Commercial Remodeling

    Vinyl Siding Vinyl Fencing Plans & Permits

    18200 North Hwy 1, Fort Bragg 707-964-4177 email: [email protected]

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    Showcase Mixer6th Annual

    Business/Organization Name: ______________________________________________

    Contact Person: ________________________________________________________

    Email Address: _________________________________________________________

    Phone Number: ______________________________ # of Tables: ________________

    Method of PaymentCredit Card #: ________________________________ exp. date: __________ CIV#: __________Please make checks payable to: Mendocino Coast Chamber of Commerce

    PO Box 1141, Fort Bragg, Ca. 95437

    Youre invited to showcase your business at our fth annual Showcase Mixeron April 15th from 5-7:00pm. We encourage you to take advantage of thisunique way to promote your business to the public. This event is a great mar-keting, as well as networking, opportunity for Chamber members!

    We will provide each business with a six foot table, including linens,inside CV Starr Community Center. Each business will provide additional

    materials to showcase your services. We ask that each business provide onetray of appetizers to contribute to the event. Businesses may occupy morethan one table, limited to two per business.

    Cost is $40 per table Electricity available by advanced request

    Deadline to participate is April 2ndCancellations must be made no later than April 2nd to receive a refund.

    Space is limited, so sign up early!Call 961-6300 to reserve your table.

    217 S. Main St. PO Box 1141Fort Bragg, Ca. 95437

    961-6300 or Fax [email protected]

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    City Dialogue - 2010City of Fort Bragg staff would like

    to involve you in a dialogue about

    City government, the economy,

    public safety, parks, City services

    and more. To get the conversation

    started we are holding quarterly

    breakfast forums to hear from you

    and let you know what we, at the

    City, are up to.

    Topics for March include:

    Talk with City Manager Linda Ruffing

    and Community Development

    Director Marie Jones

    Georgia-Pacific Mill Site

    Coastal Trail Design & Otis Johnson

    Park

    Economic Development Activities

    Your Concerns & Ideas

    F IRST CITY DIALOGUE 2010

    FRIDAY , MARCH 19

    8:0010:00AM

    TOWN HALLREFRESHMENTS PROVIDED.

    TO RESERVEA SPACE PLEASE CONTACT

    NANCY PHILIPSAT 961-2827

    Topics for May include:

    Public Safety and Gangs

    Public Works projects (streets, water, waste

    water, other improvements)

    Sustainability & Green Building

    CITY D IALOGUE FUNDED, IN PART , BY

    COMMUNITY DEVELOPMENT BLOCKGRANT #08-PTAE-5405

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    North Coast Plumbing,Heating, & Sheet Metal INC.

    Over 150 Years

    Combined Experience

    161 North Main Street, Fort Bragg, CA 95437(707) 964-2783 ~ (707) 964-4127

    www.northcoastplumbing.com

    Residential - Contractors License

    #375855 Commercial

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    Monday Night Loyal Customer Special

    $25 3-Course Meal

    (Excludes gratuity and tax)

    Soup of the day or Caesar salad

    Pasta of the dayDessert of the day

    Corkage waived

    (1 750 ml bottle per party)

    Dinner Served from 5:30 pm

    Dinner Reservations Gladly Accepted

    707.937.4323

    390 Kasten Street (at Albion)

    Mendocino, CA 95460

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