certificate course in soft skills and personality development(6 months) through distance education
TRANSCRIPT
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(For the Year 2012, 2013, 2014 Examination )
Ordinances governingCertificate Course in Soft Skills and Personality Development through
Department of Distance Education,Punjabi University, Patiala.
This Course will be of 6 months duration
i. Eligibility Candidate who have passed 10+2 examination of PunjabSchool Education Board (PSEB) or any other examinationrecognised as equivalent thereto and above are eligible foradmission to this course.
or
a candidate who has earned re-appear/ compartment in onesubject in 10+2 examination of PSEB or any other examinationrecognised as equivalent thereto his admission will be subjectto clearing re-appear/compartment in the supplementaryexamination of the same year, failing which his/her admissionto the course shall automatically stand cancelled.
ii. No. of Seats 30 students.
iii. Course Fee Rs. 5505/- per student, per session
iv. Duration of theCourse
The Certificate Course in Soft Skills & PersonalityDevelopment run by Department of Distance Education shallextend over a period of 6 months and is a minor course.
v. Commencement of the Academic Session
November to April
vi. Personal ContactProgramme
There will be personal contact programme consisting of 20days.
vii. Attendance 75% attendance of the classes held under the PersonalContact Programme shall be compulsory for every student.Those students who are unable to fulfil this condition will notbe allowed/eligible to sit in the annual examination.
viii. Study Material The student will be supplied supplementary reading materialpertaining to the course by the department.
ix. No. of Papers The examination shall consist of two written papers and a
practical paper.
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x. Nomenclature of Papers:
Paper I Theory = 60 Marks
Internal Assessment = 40 Marks
Paper II Theory = 60 Marks
Internal Assessment = 40 Marks
Paper III Practical = 100 Marks
xi. Theory Papers Theory paper will comprise of 60 marks each of Paper-I andPaper-II.
xii. Internal Assessment There will be Internal Assessment of 40 marks each of Paper-Iand Paper-II (Each paper consists of 2 sections 20 marks foreach section of Paper-I and Paper-II).
xiii. Practical Paper Practical Paper will be based on the pattern of the exercisesperformed during PCPs. It will be of 4 parts of 25 marks each.One exercise/activity from each section of Paper-I and Paper-II is compulsory. (There may be internal choice in each part).Practical paper includes written exercises as well asdemonstrations/presentations.
xiv. Pattern of Course ofStudy
The examination will be held according to the syllabi andcourses of reading prescribed by the University along with thepracticals performed during PCPs.
xv. Centre of Examination Patiala
xvi. Examination Fee Rs. 950/-
xvii. Medium of Examination The medium of examination shall be the English.
xviii. Minimum Pass Marks A candidate will have to score 50% marks in each of the threepapers i.e. two theory papers and one practical paperindividually to pass the examination. As all the papers involvepracticals, so a candidate failing in any one paper shall bedeemed to have failed in the entire examination. Otherconditions are as per University Rules.
Successful candidates securing 60% marks or more of theaggregate number of marks shall be placed in the first division,those who secure 50% or more but less than 60% shall beplaced in the second division and those who secure less than50% shall be declared fail.
xix. Panel of Examiners Panel of Examiners for Paper-I and II (Theory) and Paper-III(Practical) will be prepared and submitted by the CourseCo-ordinator to Examination Branch, Punjabi University,Patiala, through Head, DDE.
Prospectus of DDE Department.
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xx. Preparation of TheoryPaper
Theory Paper will be got prepared by Examination Branch,Punjabi University, Patiala.
xxi. Examination of PaperIII (Practical)
For purposes of examination of Paper-III (Practical) there willbe three examiners - 1) H.O.D. (Department of DistanceEducation), 2) Outside expert, and 3) Course Co-ordinator/Concerned Teacher.
xxii. Schedule ofExamination
Examination for all the three papers will be held as per thedates fixed by University Examination Branch.
xxiii. Admission Schedule Since the Course will be run by DDE Department, so, thedates for admission, etc. will be in consonance with theGeneral Prospectus of Department of Distance Education.
xxiv. Result Four weeks after the termination of the examination or as soonas possible the Registrar shall publish a list of successfulcandidates, who have passed the examination.
xxv. Award of Certificate Each successful candidate shall be granted detailed markscertificate. Besides the candidates will also be awarded acertificate after having passed the examination.
xxvi. Grace Marks The grace marks shall be allowed upto 1% of the total marksof examination in accordance with the General Ordinancesrelating to Award of Grace marks..
Note : Score Improvement is not allowed and candidate has to seek fresh admission.
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(For the Year 2012, 2013, 2014 Examination )
Certificate Course in Soft Skills and Personality Development
Paper-I : Communication Skills & Personality Development
Maximum Marks : 100 Time Allowed : 2 hrs.Internal Assessment : 40 (For theory paper)Theory Paper : 60Pass Marks : 50 percent
Instructions for the Paper-Setter
All the questions should be strictly according to the syllabus. There will be 5
questions in all. Question no. 1 is compulsory, which will have 12 short answer
questions of 2 marks each, out of which 10 questions are to be attempted. There will
be 6 long answer questions out of which 4 questions are to be attempted. Each long
answer question carries 10 marks.
Instructions for the Candidate
There will be 5 questions in all. Question no. 1 is compulsory, which will have
12 short answer questions of 2 marks each, out of which 10 questions are to be
attempted. There will be 6 long answer questions out of which 4 questions are to be
attempted. Each long answer question carries 10 marks.
SECTION-A
Communication Skills : Features of an effective Communication. Verbal and
non-verbal Communication. Barriers and filters. Listening and active listening.
Feedback.
SECTION-B
Inter- personal relations: Feelings; types and steps to deal with complex
feelings. Assertiveness and Confidence building. Body language : Role of different
parts of the body in communication, Non-verbal behaviour. Conflict : types and
resolutions. Emotions, emotional empathy and emotional intelligence.
RECOMMENDED BOOKS
1. Indrajit Bhattacharya, An Approach to Communication Skills, Delhi :Dhanpat Rai, 2008.
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2. Collins Cobuild English Grammer.
3. Varinder Kumar, Bodh Raj, Manocha, Business Communication Skills,Kalyani Publishers, New Delhi, latest edition.
4. Atkinson and Hilgard's Introduction to Psychology, 14th EditionEdward E.
Smith, Susan Nolen-Hoeksema, Barbara Fredrickson, GeoffreyLoftus,ISBN-10:0155050699 2003
5. Ravi Aggarwal : Communication Today & Tomorrow, SublimePublications, Jaipur, 2008.
6. Objective Approaches to Personality Assessment, Bernard M. Bass andIrwin A. Berg, Princeton, New Jersey, 1959.
Paper-II : Social Etiquettes, Decision Making and Presentation
Maximum Marks : 100 Time Allowed : 2 hrs.Internal Assessment : 40 (For theory paper)Theory Paper : 60Pass Marks : 50 percent
Instructions for the Paper-Setter
All the questions should be strictly according to the syllabus. There will be 5
questions in all. Question no. 1 is compulsory, which will have 10 short answer
questions of 2 marks each, out of which 10 questions are to be attempted. There will
be 6 long answer questions out of which 4 questions are to be attempted. Each long
answer question carries 12 marks.
Instructions for the Candidate
There will be 5 questions in all. Question no. 1 is compulsory, which will have
12 short answer questions of 2 marks each, out of which 10 questions are to beattempted. There will be 6 long answer questions out of which 4 questions are to be
attempted. Each long answer question carries 10 marks.
SECTION-A
Developing an Understanding of Social Etiquettes :
Dressing for Interview : Dos and Donts for Men; Dos and Donts for
Women.
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Dressing for Office : Dos and Donts for Men; Dos and Donts for Women.
Dinning Etiquettes; Telephone, E-mail and Public Relations Offices
Etiquettes.
Principles and Policies of the Organization related to Ethics and Social
Responsiveness; Ethical Dilemmas.
SECTION-B
Attitude: Nature, Formation and Change. Decision Making : Process,
Team Work, Group Discussion, Group Decision, Rational and Irrational decisions.
Concept of Achievement. Social Power : Nature and Types
Presentation. Resume Writing. Writing Formal Letters.
RECOMMENDED BOOKS
1. Why Decisions Fail, Paul C. Nutt, Berrett Kochler Publishers, Inc. San
Francisco, 2002.
2. Heads Up : How to Anticipate Business Surprises & Seize Opportunities
First, Kenneth G. Mcgee , Harvard Business School Press, Boston,
Massachusetts, 2004.
3. Primer on Decision Making, James G. March, Simon & Schuster Inc., New
York, 1994.
4. Winning Decisions, J. Edward Russo and Paul J. H. Schoemaker,
Doubleday, agency of Random House Inc., 2002.
5. The Blackwell Guide to Business Ethics, Edited by Normal E. Bowie,
Oxford, UK : Blackwell Publishing, Latest edition.
6. Values, Ethics and Business : Challenges for Education and Management,
Ananta Kumar Giri, Jaipur/New Delhi : Rawat Publications, Latest Edition.
7. Business Ethics, Anuj Saxena, Jaipur : Sublime Publications, 2006.
8. Business Ethics and Managerial Values/S.K. Bhatia, New Delhi : Deep &Deep Publications Pvt. Ltd., Latest Edition.
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Paper-III : Practical
Maximum Marks : 100 Time Allowed : 3 hrs.Pass Marks : 50
Practical paper will be based on the pattern of the exercises performed during
PCPs.
It will be of 4 parts of 25 marks each. It will be comprising of both the sections
of Paper- I & Paper-II. All the parts are compulsory. Test includes one
exercise/activity on each of the following :
Communication Skills, Inter-personal Relations, Social Etiquettes, Decision
Making, Presentation and Attitudes
(Practical Test will involve written exercise as well as demonstration/
presentation).