case study improving employee engagement through

Challenge After experiencing exponential growth, a mid-size technology company had a pressing need to develop managers and improve employee engagement. With a tenfold increase in employees, many managers had been recently promoted and lacked people skills. As a result, manager scores on employee engagement surveys were low. With limited time to devote to such a substantial undertaking, their human resources department partnered with GP Strategies, ® to develop a winning game plan for managerial success. Solution Together, we selected a series of leadership development learning modules, including Time Management, Delegation and Accountability; Problem Solving and Decision Making, Managing Change and Handling Resistance; and High Performing Teams. A key element of the solution was making content relatable to each cohort of managers. In addition, the stand- alone aspect of each module meant new hires could enter the program in progress. Business Impact The company’s management scores on employee engagement surveys are at their highest levels ever. Turnover for managerial reasons has been significantly reduced. And managers are more confident at their jobs and are regularly reaching out to other managers for advice and support. Better yet, some of the managers are already mentoring new managers as they are hired. CASE STUDY Improving Employee Engagement Through Leadership Training at a Mid-size Technology Company “ RESULTS © 2020 GP Strategies Corporation. All rights reserved. GP Strategies and GP Strategies with logo design are registered trademarks of GP Strategies Corporation. I find the material very applicable in learning the ropes and figuring out my managing style. I’ve been able to pull out a lot of information from each training to put into practice. - Senior Manager, Device Engineer Employee engagement survey ratings have increased year over year in the four years the program has been in place “I am satisfied with my manager” has increased from 5.31 to 5.70 “My manager helps me learn and grow” has increased from 4.69 to 5.58

Upload: others

Post on 18-Feb-2022

5 views

Category:

Documents

0 download

Report

Download

Embed Size (px):

TRANSCRIPT

Page 1: CASE STUDY Improving Employee Engagement Through

SolutionTogether, we selected a series of leadership development learning modules, including Time Management, Delegation and Accountability; Problem Solving and Decision Making, Managing Change and Handling Resistance; and High Performing Teams. A key element of the solution was making content relatable to each cohort of managers. In addition, the stand-alone aspect of each module meant new hires could enter the program in progress.

Business ImpactThe company’s management scores on employee engagement surveys are at their highest levels ever. Turnover for managerial reasons has been significantly reduced. And managers are more confident at their jobs and are regularly reaching out to other managers for advice and support. Better yet, some of the managers are already mentoring new managers as they are hired.

CASE STUDY

Improving Employee Engagement Through Leadership Training at a Mid-size Technology Company

“

RESULTS

I find the material very applicable in learning the ropes and figuring out my managing style. I’ve been able to pull out a lot of information from each training to put into practice.

- Senior Manager, Device Engineer

Employee engagement survey ratings have increased year over year in the four years the program has been in place

“I am satisfied with my manager” has increased from 5.31 to 5.70“My manager helps me learn and grow” has increased from 4.69 to 5.58

2016 Results Analysis Report Employee Engagement ... · 01 Employee Engagement and Satisfaction Survey Results Analysis Report7 What do the results tell us? Improving on Capacity

IMPROVING EMPLOYEE ENGAGEMENT - charityvillage.com...IMPROVING EMPLOYEE ENGAGEMENT Using Creativity, Vocational Fulfillment, and Your Team’s Collective Wisdom to Co-Create Community

Improving Employee Engagement Through Social Learning

Employee Engagement ABCs - David Zinger...Employee Engagement ABC 2 The Keys of Employee Engagement 12 Authors and Their Employee Engagement Alphabets Producer & Contributor David

8 Tips for Improving Employee Engagement (or Customer Engagement) _ Matthew Partovi _ LinkedIn

2016 ICMI TREND REPORT: IMPROVING EMPLOYEE … · 2016 icmi trend report: improving employee engagement in the contact center sponsored by:

Improving Employee Engagement in Real-Time · Improving Employee Engagement in Real-Time How to Ride A 10-Person Bicycle Remember when you were learning to ride a bike? Some people

Employee Engagement Survey - BlessingWhiteblessingwhite.com/.../2014/06/eEmployee-engagement-surveyUK.pdf · Employee Engagement Survey ... mere job satisfaction) ... responsibility-of-employee-engagement

FABRICATING EMPLOYEE ENGAGEMENT FOR ORGANIZATIONAL ...ijm.telkomuniversity.ac.id/.../01/FABRICATING-EMPLOYEE-ENGAGEMENT...pdf · FABRICATING EMPLOYEE ENGAGEMENT FOR ORGANIZATIONAL