call recording – sip style why record your phone calls?
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Call Recording – SIP Style
Why Record your Phone Calls?
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VoIP Call Recording for:
– Quality– Awareness– Vigilance– Business Protection– Presence
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VoIP Call Recording – How it Works
VoIP Call Recording works by listening to the SIP and RTP packets on a data network – reassembling them, creating a wave file and categorizing them into a database for easy search, retrieval, listening an emailing.
SIP RTP
SIP RT
P
Listener
Wave File
Store and Playback
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Technical Diagram
Van NuysSanta ClaritaDuarteArtesiaLos AngelesMoorparkCanyon Country
Encino, CA, Firewall
VoIP Telephone System
Internet
SIP Print
Computer
PSTN
VPNSIP Trunks
Alabama Firewall
VoIP Telephone System
SIP Print
Computer
Satellite Firewall
VoIP Telephone System
SIP Print
Computer
6SIP Print – Pure, Affordable SIP Recording
Why SIP Print?•Pure system-level SIP recording•Affordable with rapid ROI•SIP-compliant•Up to 200 seats/location•Simple to install•Easy to manage•No integration with IP-PBX or handset required•Certified for many of today’s leading phone systems
Call Recording For:•Call centers•Financial services•Legal services•Emergency services•Law enforcement•Educational institutions•State & local government•Small & Medium size business-Training purposes-Quality assurance-Customer satisfaction monitoring-Legal/compliance requirements
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