cal poly consulting club february 2, 2010 deloitte consulting llp
TRANSCRIPT
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Agenda
Welcome & Introduction
The Deloitte Business Technology Analyst (BTA) Experience
Mass Career Customization
Case Study
Q&A
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Agenda
Welcome & Introduction
The Deloitte Business Technology Analyst (BTA) Experience
Mass Career Customization
Case Study
Q&A
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Welcome & Introduction
Deloitte & Touche USA LLP
Financial Advisory Services
(FAS)
TaxConsulting
Audit and Enterprise
Risk Services (AERS)
- Deloitte & Touche USA is the only one of the Big Four professional service organizations to offer tax, audit, financial advisory and consulting services under one roof.
- Deloitte & Touche USA is a privately held company with approximately with 42,000 employees and 10.7 Billion in revenues for FY09.
Deloitte & Touche LLP Deloitte Consulting LLP Deloitte Financial Advisory Deloitte Tax LLP
Services LLP
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What is Consulting?
What exactly do consultants do?• Consultants help clients address their most complex challenges by:
– Developing executable strategies• A client needs a business strategy that not only meets their needs but is
also feasible.– Driving positive operational change
• Simply implementing change isn’t enough. A client needs help using the changes to improve their day to day operations in order to improve.
– Transferring knowledge and skills• Clients need to be self-sufficient once we finish a project.
Why do companies hire consultants?• Consultants are hired because they provide:
– Skills and knowledge outside of the clients’ competency– External objectivity when internal resources are faced with difficult decisions– Project delivery support to augment productivity of client personnel – Innovative solutions and perspectives or “outside of the box” thinking to develop
more effective solutions
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Why Deloitte Consulting?OperateImplementExecuteAdvise
McKinseyBain
BCG
Towers Perrin Hewitt
Offshoring Firms
PwC
IBMAccenture
Capgemini
Booz Allen
KPMG
Watson WyattMercer
How We are Viewed in the Market Place
We address business issues from multiple perspectivesWe take a pragmatic approach toward problem-solvingWe blend experience and theory to flexibly address clients’ issues
How Our People and Culture are Unique
We are collaborative and team oriented - not competitiveWe have a culture that embraces diversity, collegiality, and funWe are a partnership, not a corporation, and in it for the long haul
How We Develop Our People
Grad school support (GSAP), resources & alumni Wealth of leadership opportunities Support system with lasting social & professional ties
BusinessWeek – The #1 “Best Place to Launch a Career”Fortune - One of the “100 Best Companies to Work For” in seven of the last eight consecutive yearsDiversityInc - “Top 10 Companies for Diversity”
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Agenda
Welcome & Introduction
The Deloitte Business Technology Analyst (BTA) Experience
Mass Career Customization
Case Study
Q&A
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The Deloitte Consulting Experience
Frequent Travel
Consultants typically travel to their client site every week Depending on your level in the firm, you may change projects (and cities)
every few months, or even weeks Frequent travelers have potential to earn lots of hotel points and frequent
flyer miles — personal vacations can be practically free!
Consultants typically travel to their client site every week Depending on your level in the firm, you may change projects (and cities)
every few months, or even weeks Frequent travelers have potential to earn lots of hotel points and frequent
flyer miles — personal vacations can be practically free!
Extra-curricular Activities
Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community
Activities include: recruiting, community service, and social events
Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community
Activities include: recruiting, community service, and social events
Working Conditions
Project demands usually require 40-60 hours per week, however you often have a 3-4-5 workweek
Instead of a regular desk, traveling consultants have a variety of working spaces at their client and at their local office
Project demands usually require 40-60 hours per week, however you often have a 3-4-5 workweek
Instead of a regular desk, traveling consultants have a variety of working spaces at their client and at their local office
What is working at Deloitte Consulting really like?
Other
Client Work
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The Business Technology Analyst (BTA) Program
The BTA position will allow you to solve complex business problems through the effective application of technology. What it takes:
Undergraduate or fifth-year master’s degree, preferably in business, engineering, or technology
Strong academic performance, with a minimum 3.4 cumulative GPA
Active participation in extracurricular activities while in school
Demonstrated interest, experience, and aptitude in technology
Sharp analytical mind
Demonstrated leadership ability
Excellent communications skills
Ability and willingness to travel
What to expect:
Pivotal member of a service delivery team; quickly increasing responsibilities
Help the client in their efforts to create technology strategies, integrate business functions, overhaul finance operations, transform supply chains, design customer strategies, and much more
Your role will change with each new project, and every project is unique.
Put your teamwork and leadership skills to the test.
Our consultants are team-oriented, down-to-earth, confident, smart, flexible, and focused on results. If that is you, and you like
to travel, we’d like to talk.
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BTA Roles and Responsibilities
As a BTA you’ll be challenged with a variety of roles and responsibilities. These are just some examples of what you might experience.
Business Intelligence Report Designer – Work with different client business units to define BI needs and work with BI design team to create reports to address these needs
PMO (Program Management Office) – Assist Partners and Senior Managers with the day to day tasks involved with managing a project
Corporate Finance Team Member - Involved in the documentation of current “as-is” business processes in addition to facilitating “to-be” design workshops. Also assisting in the re-engineering of all of the company's core business processes.
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BTA Real Word – A day in the Life
The responsibilities of a BTA vary greatly from client projects to internal initiatives, and firm activities. The typical day of a BTA might look something like the below.
Time Activity
8:30 AM Arrive on client site, check emails
9:00 AM Prepare materials for client meeting
10:30 AM Client meeting to discuss and gather requirements for new system
12:30 PM Lunch with team
1:30 PM Collaborate with team and brainstorm ways to run upcoming workshop
4:00 PM Develop workshop content
5:30 PM Take conference call to help out in Green IT firm imitative
6:00 PM Leave client site
7:00 PM Dinner at home / Dinner with team
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Agenda
Welcome & Introduction
The Deloitte Business Technology (BTA) Experience
Mass Career Customization
Case Study
Q&A
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The BTA program will jump-start your development and training, and stretch you with challenging assignments.
Advice and Guidance Client ExperiencesTraining and Learning
Close relationships with counselors, mentors and peer coaches help you build your network and customize your career
Two weeks of Analyst training, specialized
vendor training and a robust selection of online courses help you develop
core consulting skills
As these sample BTA roles show, the work
you’ll do will span many aspects of technology
and consulting
Business Case Development
Testing
Business Process Analysis
Requirements Analysis
Data / Financial Analysis
Deliverable Development
Development / Configuration
Project Management
Counselor
Networks
Mentor
PeerCoach
CareerGoals
How can I Shape and Accelerate my Career?
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Program Features Support during the
graduate school application process
Mentorship network Annual Graduate School
Symposium Application roadmap Externship program Technology allowance Return offer to the firm
upon completion of graduate degree
Business school tuition reimbursement
Through the Graduate School Assistance Program, our acceptance rates at the top business schools far exceed the national averages
Business School Acceptance Rates at Selected Schools:
How can I Shape and Accelerate my Career?
Kello
gg
Stanf
ord
Wha
rton
Corne
ll
Harva
rdCol
umbi
a
Haas
Carne
gie
Mel
lon NYU
UCLA
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Deloitte GSAP Class of 2010 National (Latest Year Available)
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Agenda
Welcome & Introduction
The Deloitte Business Technology Analyst (BTA) Experience
Mass Career Customization
Case Study
Q&A
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Case Study
1. The Case Scenario
A national health care provider has decided to streamline its financial and supply chain processes and has chosen to implement a new application, PeopleSoft, enterprise-wide. Currently, it utilizes separate systems that vary by region as well as process. The provider realizes that the platform implementation will face various difficulties as it transitions from the old systems. The provider has retained Deloitte Consulting to conduct a gap analysis to help identify the potential risks of the implementation. What important aspects of the implementation should be identified in the gap analysis and how should they be addressed?
Key Questions to Consider:
What are the client’s requirements to achieve an effective implementation?
What risks are associated with implementing the new application?
How do you evaluate the importance of each risk?
How do you gather the necessary information for the gap analysis?
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EVD Methodology - Overview
• EVD is Deloitte’s standard implementation method for prepackaged solutions.
• It includes:
• Modules: A work package in the method, which is comprised of related tasks
• Tasks: Step-by-step instructions for creating deliverables
• Sample deliverables: Example of a deliverable from a previous engagement
• Tools: Recommended applications that support the creation, and expedite development, of deliverables
• A rich information repository of Deloitte’s intellectual capital
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EVD Methodology – Project Phases
EVD is separated into 5 distinct phases:
Project Preparation
Realization
Business Blueprint
Plan and prepare for the project, including establishing project standards, schedules, implementation scope, and basic technical requirements
Work in the system to support the business requirements; test the results; activities include configuration, FRICEW* development, and all phases of testing (for example, unit, string, integration, and user acceptance)
Build and document a common understanding of the project intends to use the technology; identify areas where the system will not fully support the business requirements; create functional specifications to address these gaps
Go Live & Support
Final Preparation
Shut down the legacy systems and move users to the new system; support end users via the help desk; update the system, as requested and approved
Prepare the production system and end users for go live; activities include end-user training, data loads, and data validation
* FRICEW = Forms, Reports, Interfaces, Conversions, Enhancements, and Workflows
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Agenda
Welcome & Introduction
The Deloitte Business Technology Analyst (BTA) Experience
Mass Career Customization
Case Study
Q&A
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21
Manufacturing Public SectorTechnology, Media & Telecommunications
Transportation
What is a typical Analyst experience?
Consumer Business Energy Financial Services Health Care
We are proud to serve market leaders in key industry sectors.