overview of deloitte consulting and the business analyst ... · pdf fileoverview of deloitte...
TRANSCRIPT
Overview of Deloitte Consulting and the Business Analyst / Consultant Program City Year 2014-2015
September 9th, 2014
Consulting Overview 4
Lead: Shape the Future 12
Develop: Realize Your Potential 16
Team: Collaborate with Extraordinary Individuals 22
Beyond the BA Program 25
In the Shoes of a BA 28
Next Steps and Q&A 29
Agenda
- 3 -
Who you are talking to…
Name: Brendan Lehan Office: Boston Role: Business Analyst Client Industries: Public Sector Healthcare, Foundations, Non-Profits Why I’m excited to recruit from CY: Deloitte has been an amazing LACY experience and I’m excited to help other CY alums who are interested in exploring the private sector
Name: Meghan McCormick Office: Boston Role: Business Analyst Client Industries: Agriculture, Industrial manufacturing, Industrial machinery Why I’m excited to recruit from CY: I joined Deloitte after the Peace Corps so I know the value diverse perspectives can bring to the firm
Name: Melissa Singer Office: New York Role: Senior Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: I was a TFA Corps Member and appreciated the opportunity Deloitte gave me to transition into the business world from a non-traditional path; I want to help others make this transition
Name: Mike Lefferts Office: New York Role: Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: Many of the top performers in our firm come from non-traditional paths like CY and TFA; as a former TFA corps member, I want to help make CY a feeder for great talent
Name: Staci Carney Office: Philadelphia Role: Consultant Client Industries: Healthcare, Non-Profit Why I’m excited to recruit from CY: Many corps members box themselves in when planning for LACY. I want corps members to know that they bring an important perspective to the private sector
Consulting Overview
- 5 -
What is Management Consulting?
We solve real problems and create real value
Client has a problem it wants to address, but lacks the resources to achieve its needs
Client partners with Deloitte Consulting and gains innovative solutions, specialized knowledge, and fresh perspectives
“A global philanthropic foundation was preparing for the conclusion of a
prominent college scholarship program and was unsure on the most effective
way continue their impact…”
“…so Deloitte worked with a variety of stakeholders to identify lessons learned
from the program’s history and other leading programs to develop design
options for continued positive impact through financial aid.”
- 6 -
Strategy & Operations Human Capital
Providing maximum value to clients requires a broad range of talent and capabilities. Deloitte responds to our clients’ needs by aligning practitioners to specific service lines
Technology
What is Consulting at Deloitte?
Strategy Mergers & Acquisitions
Business Model Transformation
Finance Supply Chain &
Manufacturing Operations Service Operations
Technology Strategy & Architecture
Information Management SAP Oracle
Deloitte Digital Customer Solutions Systems Integration
Application Management Services
Actuarial, Risk, & Advanced Analytics
HR Transformation
Organization Transformation
Talent, Performance, & Rewards
- 7 -
Why Join Deloitte’s Strategy & Operations (S&O) Consulting Practice?
We have the confidence to do what matters
Lead Develop Team
This is why, in December 2012, Kennedy Consulting Research & Advisory named Deloitte as the
No. 1 Global Consulting and Management Consulting firm in the world
We lead our clients and competitors from the front, as demonstrated by our No.1 global market share
Our people are our most valuable asset, and we commit to developing and retaining top-notch talent
We surround our practitioners with the best and the brightest and succeed as one Deloitte
*
* Based on revenue and market share
- 8 -
Deloitte’s Business Analyst / Consultant Program will equip you with experiences and resources to own, develop, and advance your career
Our Commitment to You
Lead: Shape the Future Industry-Leading Client Work
Respected Market Position
Develop: Realize Your Potential Business Analyst Rotational Program
Firm Eminence and Initiatives
Professional Development
Team: Collaborate with Extraordinary Individuals Your Support Network
Deloitte Alumni Network
Lead “Shape the Future”
- 10 -
Impact in Every Commercial Arena
Finance
Mergers & Acquisitions
Supply Chain & Manufacturing Operations
Business Model Transformation
Service Operations
Strategy
Social Impact
Within 6 major industries… …and across 7 service lines
Consumer & Industrial Products
Financial Services
Public Sector
Energy & Resources
Life Sciences & Healthcare
Technology, Media & Telecom
Deloitte Consulting, and specifically Strategy and Operations, has strong and diverse capabilities that enable us to work across a variety of projects to address our clients’ most pressing priorities….
- 11 -
Across a diverse portfolio of clients…
- 12 -
…Through a Respected Market Position
Our comprehensive approach differentiates our service from competitors and earns widespread recognition from third party analysts
Advise
Execute
Implement
Operate
#1 Consulting Market Share in the World (Gartner, 2012)
#1 on BusinessWeek’s “50 Best Places to Launch a Career” for 3 consecutive years
Top 5 in Vault Guide’s Consulting 50 in both the “Overall” and “Prestige” categories for 2013
Named in FORTUNE Magazine’s “100 Best Companies to Work For” for the 14th time since 1998
McKinsey & Company Bain & Company
Boston Consulting Group
Accenture IBM
WIPRO Infosys
Develop “Realize Your Potential”
- 14 -
Business Analyst Rotational Program
2 Industries 3 Clients 4 Roles 4 Unique
Engagement Experiences
Our Business Analyst Rotational Program is designed to help you gain diverse experiences and own your career
Sample 2-year Rotation
& &
Insurance
Advised healthcare outsourcer on contract negotiation strategy
Helped global insurer to build a new claims system at its UK division in London
Designed and implemented a new pricing strategy for a top distributor of packaged gases and welding goods
Assisted top credit card company with integration of a $30B acquisition
Banking Healthcare Industrial Products
Established a Finance transformation strategy for a major insurance outsourcer
Designed a 5 year IT investment strategy for a major health insurance company
- 15 -
Firm Eminence and Initiatives
However, development continues outside of client work
We encourage our analysts to be passionate, well-rounded leaders – in both practice and thought – and participate in firm eminence and internal initiatives of their choosing
Firm Eminence
Internal Initiatives
Service lines and industry groups
Community service Recruiting Training and development
BAs often lead and engage in a number of diverse activities, allowing them to form lasting relationships with people who have similar interests
- 16 -
Local Impact on the Community
Our partnership with Inspire provides opportunities for BAs to apply their consulting skills to serve youth-focused non-profits in their communities
Case Example Deloitte San Francisco,
2013
A Deloitte SF team worked for Reading Partners, a non-profit dedicated to improving students’ reading skills in the Bay Area. The team created an evaluation rubric and best practices to identify, prioritize,
and articulate value proposition to potential
strategic growth partners.
Inspire is a national non-profit volunteer organization that Deloitte has partnered with in Boston and San Francisco (additional offices likely to roll out in upcoming years)
Inspire leadership and volunteers are all pre-MBA analysts and consultants from leading management consulting firms (Deloitte, L.E.K., Bain, and Parthenon)
What is Inspire?
Inspire volunteers form case teams within their firms to provide pro and low-bono consulting services to non-profits, primarily focused on education and youth development
Inspire cases are completed outside of client commitments, taking no more than 5 hours per week
What does Inspire do?
Inspire volunteers want to build a better world by helping non-profit organizations achieve breakthrough results
Inspire provides volunteers with meaningful professional development opportunities
Inspire provides partner firms a vehicle for community engagement
Why do we do it?
- 17 -
Global Impact on the Community
Our Going Global Giving Back (G3B) program enables BAs to engage in globally-focused community service
Deloitte BAs have an opportunity to participate in a 4-5 day international service trip and develop solutions to address an organization’s business challenges
During a recent G3B Trip…
A team of 25 practitioners flew to Kuna Yala Comarca, the second largest group of lower-income inhabitants in Panama…
…and made a sustainable impact by: Teaching core business skills to a wholesaler Encouraging a general store to utilize
advanced sales forecasting Supporting a retail “bakery” to produce goods
- 18 -
Professional Development
We are committed to lifelong learning and growth, seeing it as both an investment in you and an investment in our ability to better serve our clients
40-hour annual training
requirement
Milestone trainings Analyst Fundamentals Training
Simulation
Business Analyst Transition Training
Local and Online Learning Required trainings in
presentation development, business case analysis, and interviewing skills, among others
Interactive Workshops Tableau training
Industry updates
Project demonstrations
Team “Collaborate with Extraordinary Individuals”
- 20 -
Your Support Network
We believe in maintaining an open-door policy and promoting relationships among practitioners across all levels. Beginning with your first day at Deloitte, you will have a
strong and comprehensive support network invested in helping you to customize your career
Your Mentors Counselors Onboarding Advisors Deployment Manager
Your Communities Local office BA/C
community National Business Analyst
Action Committee (BAAC)
Your Contributions Teammates from client
engagements Colleagues from firm
initiatives Relationships from all
other encounters
- 21 -
Colleagues for Life
BAs go on to do great things both within and beyond Deloitte
Whether you follow the path from BA to Partner, pursue graduate school, or explore outside opportunities, you will always remain a “colleague for life”
Make sure to visit www.deloitte.com to learn about the many paths your life can take with a foundation from Deloitte’s Business Analyst / Consultant Program
Fill Alison Rezai’s shoes at Hewlett-Packard as Senior Director of Marketing Planning & Performance
Ride the wave to Partner like Tim Calvert and lead Deloitte’s BA/C Program
Pursue non-profit ventures, like Ken Zeff, and become Chief Operating Officer of Green Dot Public Schools, a leading national charter management organization
Beyond the BA Program
- 23 -
Two Career Paths for Top Business Analysts
Business Analyst Consultant
GSAP (MBA)
Manager Senior Manager
Partner/ Director
Senior Consultant
Continuous Career Path
Deloitte supports the development and growth of its top performers via the Graduate School Assistance Program (GSAP) and the Continuous Career Path (CCP)
Option 1: Apply for GSAP and attend top MBA programs with our sponsorship
Option 2: Apply for the Continuous Career Path and be directly promoted to Senior Consultant without an MBA
Consultant Senior
Consultant Continuous Career Path
OR
- 24 -
Externships and Global Fellow Program
Deloitte’s GSAP and CCP practitioners are also eligible for Externships and Global Fellow Programs
Deloitte’s Externship Program allows GSAP-sponsored Business Analysts and Consultants to leave the firm for 3-6 months to explore alternate business-related opportunities
Global Fellows are staffed on 4-6 month projects that focus on global initiatives, such as investments in DTTL Priority Markets or overall support of Deloitte’s global strategy
Next Steps
- 26 -
What Do We Look for in Our Consultants?
Achiever
Strong track record of success and accomplishments. A minimum GPA of 3.5 is strongly preferred
Ability to think critically and outside-of-the box
Strong quantitative / qualitative capabilities
Team Player
Flexibility to quickly adjust to dynamic environments
Maturity, poise, and professionalism
Positive attitude
Ability to prioritize team’s success over one’s own
Leader
Big-picture thinker with a focus on the overall goal
Strong communication and interpersonal skills
Initiative and drive to face complex challenges
City Year Alumni Have the Skills to Become Excellent Strategy Consultants
Transferrable Consulting Skills Learned during a City Year
Leadership
Project Management
Team Player
Adaptability
Analytical and Problem Solving
Interpersonal Communication
Creativity, Self Confidence and Flexibility
Professional Maturity
Core Consulting
Skills
Yearlong leadership training and responsibility for school initiatives; manage competing priorities
Steep learning curve; corps members have experience managing ambiguity
Creates and executes goal –based long and short-term plans for students and school wide programs
Shares best practices with other corps members; work as part of diverse team for entire year
Leading in complex environments – professional and cultural maturity is required for success
Leadership and Team-building Abilities
Stra
tegy
and
Ope
ratio
ns
Con
sulti
ng S
kills
Analyze student data to make informed
decisions regarding service
Work independently to solve complex school
based challenges
Strong & Effective Communicators
Work with numerous and diverse
stakeholders at City Year and beyond
Working in challenging and rapidly changing
environments
Designing and leading classroom activities
and City Year initiatives
City Year is based on strong and diverse
team cultures
Year long leadership training and emphasis
on owning roles
- 28 -
Next Steps
Key dates: Application Submission Deadline: Friday, Sept. 26 First Round Interviews: Second half of October Second Round Interviews: November
Apply online through:
City Year Alumni Website Look for instructions from Amanda Smidt (CY)
Questions?:
Kelly Brastrom, CY Recruiter – [email protected]
Staci Carney, CY Alum – [email protected]
Brendan Lehan, CY Alum – [email protected]
Josh Stutte, Federal S&O, CY Alum – [email protected]
Visit us online for more information:
Look out for more detailed instructions from City Year on how to access the application on the
Alumni website
Search for “Deloitte Real Deal Blog" and click on “Welcome to the BA Real Deal Blog!"
- 29 -
We would love to take your questions!
Name: Brendan Lehan Office: Boston Role: Business Analyst Client Industries: Public Sector Healthcare, Foundations, Non-Profits Why I’m excited to recruit from CY: Deloitte has been an amazing LACY experience and I’m excited to help other CY alums who are interested in exploring the private sector
Name: Meghan McCormick Office: Boston Role: Business Analyst Client Industries: Agriculture, Industrial manufacturing, Industrial machinery Why I’m excited to recruit from CY: I joined Deloitte after the Peace Corps so I know the value diverse perspectives can bring to the firm
Name: Melissa Singer Office: New York Role: Senior Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: I was a TFA Corps Member and appreciated the opportunity Deloitte gave me to transition into the business world from a non-traditional path; I want to help others make this transition
Name: Mike Lefferts Office: New York Role: Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: Many of the top performers in our firm come from non-traditional paths like CY and TFA; as a former TFA corps member, I want to help make CY a feeder for great talent
Name: Staci Carney Office: Philadelphia Role: Consultant Client Industries: Healthcare, Non-Profit Why I’m excited to recruit from CY: Many corps members box themselves in when planning for LACY. I want corps members to know that they bring an important perspective to the private sector
Appendix
Our Growing Strategy Practice
To maintain our market leadership, we doubled the size of our Strategy practice by acquiring Monitor Group, a multinational management consulting firm
How exactly does this affect our Strategy practice?
Enhanced global expertise in strategy services
Boosted strategy thought leadership
Expanded global footprint with 26 offices in 16 countries
Increased access to Fortune 500 clients, particularly in life sciences and consumer & industrial products
Additional alliances with prestigious business school programs
In the Shoes of a BA
Client: Medical equipment manufacturing company
Location: Andover, MA / Austin, TX
Project: Integration Support of an acquisition
Role: Project management, functional workstream plan development
Impact: Successfully enabled the client to close the $1.7 billion acquisition of a medical device company and prepare for integration
1. Tell us about yourself Name: Ryan Popper
Alma Mater: Boston College
Degree: Finance, Accounting, Information Systems
Office: Boston, MA
Level: Business Analyst
Start Date: February, 2014
2. Describe your most memorable client experience
3. Detail your firm involvement 4. What is your future plan? Boston M&A Community, Communications Lead
Boston College Recruiting, Early ID Lead
Power Connect, Lead
Continue to gain experience in the M&A service line
Business school
Hike New Hampshire’s 48 4,000 foot mountains
In the Shoes of a BA– Ryan Popper
Client: Large private hospital system
Location: Orlando, Florida
Project: Perioperative Services (operating room) performance improvement
Impact: Worked with surgeons, nurses, and administration to drastically improve the efficiency of ORs in 6 hospitals – meaning a more profitable and effective hospital
1. Tell us about yourself Name: Steven Turell
Alma Mater: Cornell University
Degree: American Studies
Office: New York
Level: Business Analyst
Start Date: February 2014
2. Describe your most memorable client experience
3. Detail your firm involvement 4. What is your future plan? Cornell Recruiting
Deloitte Liaison to the Bronx School of Law and Finance (HS in NYC)
Get a wide array of experience at Deloitte before getting an MBA or joint degree
Find a way to make sure education is a part of my long-term career
In the Shoes of a BA– Steven Turell
Client: Regional Health Plan
Location: Pittsburgh, PA
Project: Merger & Acquisition
Role: Analyst
Impact: Led 100 + senior level clients in a workshop, starting with a “stand up, sit down” icebreaker and ending with skits. I applied skills I learned at City Year for leading and motivating a large group. Turns out, they loved “getting skittish!”
1. Tell us about yourself Name: Staci Carney
Alma Mater: Stockton College
Degree: BA, Communications
Office: Philadelphia
Level: Consultant
Start Date: August 2011
2. Describe your most memorable client experience
3. Detail your firm involvement 4. What is your future plan? City Year Mentoring Program Lead &
Mentor
City Year Team Sponsor Liaison
UPenn Recruiting Team
Apply to Business School Fall 2014
Attend Business School Fall 2015 through Deloitte’s GSAP program
In the Shoes of a Consultant – Staci Carney
Copyright © 2012 Deloitte Development LLC. All rights reserved.