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Page 1: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

By :By :Pam Kylassum

Page 2: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Institution of Occupational Safety & Health Management(IOSHM)Th I i i f O i l S f & H l h MThe Institution of Occupational Safety & Health Management(IOSHM) first known as the Association of Health and SafetyManagers was founded in 1981. It is the oldest and largest nong ggovernmental and non-profit organisation regrouping more than 200occupational safety and health professionals in Mauritius.IOSHM’s aims are to: Promote, plan and organise professional development for its gmembers. Collaborate with the Government on OSH matters. Secure partnership & working relationship with Employers’ Secure partnership & working relationship with Employers organisation, Trade Unions, professional bodies, educational institutions and international health and safety institutions for the promotion ofinternational health and safety institutions for the promotion of safety and health.

Page 3: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Company: Air Mauritius Ltd Department: Human Resourcesp Title: Safety & Health Officer Air Mauritius Ltd is a company listed in the M i i S k E hMauritius Stock Exchange Its main activity deals with air transport services of passengers and cargo It employs a total of around 2500 employees.p y p y

Page 4: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

CHIEF EXECUTIVE OFFICER

EXECUTIVE VICE PRESIDENT –HR & OD

SENIOR MANAGER HR & OD

HR MANAGER Training & Development

HR MANAGER Ground Operations

HR MANAGER Employee Welfare

SENIOR H & S OFFICER

HR OFFICERTechnical Services

HR OFFICERG d O ti s

HR OFFICERCabin Crew

H&S OFFICERTechnical Services Ground Operations Cabin Crew

ENGINEERING/MECHANICAL SECTION

MAINTENANCE

CARGO

GROUND OPS

FLIGHT OPS

Page 5: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen
Page 6: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Category of EmployeesCategory of EmployeesDepartment N mber of Emplo eesDepartment Number of EmployeesTicketing 211E i i 83Engineering 83Cargo Services 106I fli ht S i 45In-flight Services 45Ramp Services 323Cl i 129Cleaning 129Administration 34C l / R 65Commercial / Reservation 65Human Resources 47

Page 7: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Daily ActivityDaily Activity Handling of Commercial & Passenger Flights Handling of Commercial & Passenger Flights Pushback/ Towing of Aircraft Servicing of Lavatory Services Servicing of Lavatory Services Maintenance- Light & transit check of Aircraft & helicoptershelicopters Maintenance of Ground Support EquipmentL di / l di f Ai f Loading/unloading of Aircraft Handling of Dangerous Goods Passenger Reservation Control Inflight Passenger Service & Entertainment

Page 8: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Daily ActivityDaily Activity

Page 9: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Laws & RegulationsLaws & Regulations Occupational Safety & Health Act 2005 (OSHA)( ) Handling of Dangerous Goods IATA IATA IOSA ISAGO ISAGO ISO9000 ISO 1400 ISO 1400 DCA

Page 10: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Aviation Related Accidents & ill-Health Accidents during operation Accidents during operation Manual Handling Injuries Hearing Problems

Page 11: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

1 Accidents1. Accidents

Page 12: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Accidents – The 3 Root Causes1.Habit1.Habit To get used to danger is overlookit; habit makes one indifferentit; habit makes one indifferent& careless.2.Haste H i iHasty movement impairs your concentration & control, endangering you and other.g g y3.The other people Always be aware of the person who may not be observing the safetythe safety rulesthe safety rules

Page 13: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

2 ManualMachinery 2. Manual Handling I j iFall

Struck by

Trip InjuriesA di tOther

Handling According to Statistics, more than one million workersone million workers suffer back injuries each year & back injuries account for one of every five workplace injuriesworkplace injuries

Page 14: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

A manual task refers to any activity requiring a person to use any part of their muscular or skeletal system in their interactions with their work environment It includes the following activities:with their work environment. It includes the following activities:

Baggage handling R h dliRamp handlingMarshalling of aircraft on the ground at arrival and departure Loading and unloading of the aircraftLoading and unloading of the aircraft Provision and operation of appropriate units for engine starting M i f i ft t i l d d t Moving of aircraft at arrival and departure Transport, loading on to and unloading from the aircraft of inflight kitchen Fuel and oil handling Aircraft maintenance Flight operations & crew administrationFlight operations & crew administration Surface transport Catering services gCabin services

Page 15: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Pictures showing gmanual tasks being carried out.

Page 16: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Hierarchy of ControlsHierarchy of Controls ELIMINATION

SUBSTITUTION

ENGINEERING

ADMIN

PPE

Page 17: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

3 Hearing Problems3. Hearing ProblemsWhen exposed to an average daily exposure ofWhen exposed to an average daily exposure ofmore than 85dB(A),employees are likely tosuffer from problems such as: Ear Drum Rupture Temporary / Permanent Hearing Loss Ear Pain Ear PainNote: How quickly hearing loss takes place depend on the intensity of the noise, its duration, and howyoften the exposure occurs.

Page 18: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Hearing damage creeps up on youOnce it has h d h ihappened, there is no cure!

Page 19: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

ReadUnderstandApplySafety Starts With YOU.

Page 20: By :By : Pam Kylassum - JISHA€¦ · Inflight Passenger Service & Entertainment. DailyActivityDaily Activity. Laws&RegulationsLaws & Regulations ... inflight kitchen

Thanking you a g youfor your tt tiattention...P. KYLASSUM