business intelligence and knowledge management
DESCRIPTION
Acquiring and enhancing an association’s knowledge-based assets is the new pathway to organizational wealth. Whether you create the knowledge through surveys, discover it through natural processes, capture it in your data base activities, or through other avenues, turning that data into action is – or should be – a crucial management concern for every association. Learn from speaker Todd Woodward of Creative People Consulting how business intelligence can invigorate your association’s infrastructure and increase innovation.TRANSCRIPT
Business Intelligence &
Knowledge Management
Todd Woodward – Creative People Consulting
Who is Creative People Consulting
Business Intelligence vs.Knowledge Management
• Business Intelligence (BI) captures electronic data
• Knowledge Management (KM) captures institutional data
What isBusiness
Intelligence?
The Business Intelligence Process
Develop business
goals.
Determine questions you want answered.
Collect the data.
Clean up the data.
Analyze and report.
Communicate the results.
• Facts never change
• Intelligence changes constantly
Ask the Questions
Collect the Data
Clean the Data
“Above all else show the data”
• Dashboards have to be available to all involved decision-makers.
• Salesforce
• Cvent
• Protech
• Tableau
• Domo
• SAP
• Crystal Reports
• SharePoint
• Microsoft Dynamics
• Power BI for Office 365
Business Intelligence Tools
What should your association’s
Business Intelligence do?
• Give you the knowledge that makes you relevant to your members
