bureau veritas in africa - african cashew alliance€¦ · bureau veritas presentation ......

Bureau Veritas in Africa

Your compliance partner

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Group identity card


3Bureau Veritas Presentation – World Cashew Expo 2013

What we do

OUR SERVICES

Providing one-stop service and

innovative solutions

whatever the asset, product or business

sector

QualityHealthSafety

EnvironmentSocial responsibility

World leader inTesting, Inspection

and Certification services

OUR AREAS OF EXPERTISE

Inspections and auditsTesting and analysis

ClassificationCertification

Asset managementTraining

Consulting

QHSE



QHSE Compliance

► Bureau Veritas helps its clients to improve their performances by offering services and innovative solutions in order to ensure that their products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environmental protection and social responsibility (QHSE).

Reference Standard Action Deliverable

Assessment

Full Independencefrom any

Design / Manufacturing / Contracting / Insurance



8 global businesses

Broad Geographical PresenceRevenue breakdown

Asia Pacific 28%

EMEA 31%

France21%

The Americas20%

• Europe – excluding France• Middle-East• Africa

Marine 10%

In-ServiceInspection

& Verification13%

Certification 10%

Industry21%

Government Services & International Trade 7%Consumer Products

11%

Construction12%

Well Balanced BusinessesRevenue breakdown

Commodities 16%

Bureau Veritas 2011 revenue: €3,4bn



► Classification and certification of ships and offshore floating units

► Risk management, quality assurance, quality control and asset integrity management of facilities and equipment

► Periodic inspection of equipment & facilities in operation

► Conformity assessment of buildings and infrastructures

► Certification of QHSE management systems and second party auditing services

► Testing, inspection and certification of consumer goods

► Trade facilitation services

Marine

Industry

In-service Inspection& Verification

Construction

Certification

Consumer Products

Government services &

International Trade

► Commodities inspection and testing: oil & petrochemicals, metals & minerals, agriculture

Commodities

A large and balanced portfolio of activities



Americas

n 185 locations and 90 laboratories

n 12,700 staff

n 30 countries

• Europe – excluding France • Middle-East• Africa

Asia-Pacific

n 220 locationsand 130 laboratories

n 18,100 staff

n 22 countries

France

n 170 locationsand 10 laboratories

n 7,600 staff

EMEA

n 365 locations and 110 laboratories

n 13,700 staff

n 87 countries

► 940 offices and 340 laboratories, in 140 countries

► 60,000 employees

An extensive geographic footprint



I&FAustralia

Bureau Veritas History

1910 1929 1984 1988 1995 1998 2002 2004

Wendel gains full control of

Bureau Veritas

Marine

Industry

Construction

GSIT

ConsumerProducts

Buildingglobal HSE

platform

Wendel makes initial investment in Bureau Veritas

IPO

Certification

20071828

ConsumerProducts

US and China

Expansion to Asia and Eastern Europe

I&FUSA

I&F Germany

1993 2001 2006

Expansion to Africa

I&FChina

I&FUK

Note: GSIT = Government Services & International Trade division. I&F = Industry & Facilities division. IPO = Initial Public Offering (Listing on the Stock Exchange)

1996

Reputation, network and portfolio of businesses built over 180 years

LeaderIn Spain

2008

Miningplatform

2010

Commoditiesplatform




n 6 Districts :

n North (Algeria, Morocco, Tunisia, Libya, Mauritania)

n West (Senegal, Nigeria, Côte d’Ivoire, Togo, Burkina Faso, Mali, Ghana, Benin, Guinea Conakry)

n Central (Cameroon, Equatorial Guinea, Gabon, Congo, RCA, Chad, RDC)

n Angola (Angola)

n Southern (South Africa, Mozambique, Namibia, Zambia)

n East (Kenya, Uganda, Burundi, Rwanda, Tanzania)

n > 100 Years

n 55 offices including 9 laboratories in 25 countries

n > 2 600 skilled employees

n 8 global businesses providing a complete set of services in QHSE

•

••

•

•

•

••

• •ANGOLALuanda

GABONLibreville

COTE D’IVOIREAbidjan

ALGERIAAlgiers

SOUTH AFRICAJohannesburg

NORTH District

WEST District

CENTRAL District

SOUTHERN District

ANGOLA District

KENYAMombasa

MOZAMBIQUEMaputo

Nairobi

NAMIBIASwakopmund

Tete

•MOROCCOCasablanca

•

•TUNISIATunis

MALIBamako•

•NIGERIA

Lagos CAMEROONYaoundé•

•CONGOBrazzaville

MAURITANIANouakchott

•SENEGALDakar

EAST District



Africa Markets Portfolio

Exploration Resource Definition ProductionMine Design

► Oil & Gas Marketl CAPEX

l OPEX

► Power Marketl Thermal Power

l Renewable Power

l Nuclear Power

► Transport & Infrastructuresl Power Plants

l Stadiums

l Railways

l Commercial & Industrial Buildings

l Cement Plants

► Miningl Coal Testing Labs

l Minerals Testing Labs

► Agriculturel Cocoa

l Coffee

l Fruits

l Cashew

► Other Industriall Aeronautics (NDT Africa)

l Manufacturers

l Retails & Hospitalities

l Packaging

l Automotive (vehicles control)


Inspection services for cashew and other commodities



Testing laboratories

Two labs

200 m² eachAbidjan & San Pedro



Introducing our new testing labs

The two labs in Abidjan & San Pedro are ideally fitted to ensure the best testing services

Codification room

Testing room

Mixing room

Storage room

Counter-analysis and calibration

Independent testing modules

Safety at the highest level

Our employees : the most important asset



Inspection services for agrifood and commodities

Inspection of quality, weight and packing at

production site, loadingand unloading points

Quality grading on site

Sampling for bacteriological and chemical analyses

Marking and packinginspections Tally (counting) of

the units

Supervision of loading/unloading/transshipmentoperations

Final inspection atdestination



Port inspection

Stuffing supervision

§ Containers inspection prior to stuffing to ascertain their suitability for loading

§ Condition survey of products during stuffing

§ Pre-stuffing suitability inspection of empty containers

Loading Inspection

Discharge supervision

§ Draft Survey

§ Holds inspection prior to loading

§ Check visual condition of product at opening of hatches before discharge

§ Damage monitoring during discharge operations

§ Liabilities determination for the damages recorded

§ Discharge surveys when the products are extra ported and monitoring of damages during handling.



Monitoring of losses

§ Desiccation : loss of the water contained in the commodity due to evaporation

§ Physical losses due to the stevedoring activities and samplings of all kinds

§ Degradation caused by insects, mites or other pests

Benefits

§ Dessication : Bureau Veritas can thoroughly monitor the product humidity during the storage

§ Physical losses: Bureau Veritas can thoroughly monitor the losses occurring during the stevedoring operations and the samples taken on the commodities being stored

§ For the degradation caused by insects, Bureau Veritas undertakes to closely supervise the warehouses fumigation at regular intervals

The monitoring of losses is key to have a full mastery of the commodities being stored. Indeed, tropical products can loose some weight during their storage due to several parameters including:

BV will report on a daily basis on the losses occuring during the storage



Code of Conduct & Chain of Custody

§ Certification against the UTZ & Cocoa Practices Schemes

§ Verified products : Coffee, Cocoa & Tea

§ Assessments against quality standards internal to agricultural firms

§ Technical & financial assessments of farmers and farmers’ organizations to determine whether or not they are eligible to loans

§ Verification of companies’ compliance with administrative and technical requirements set up by some international organizations to ensure a high level of trust between the producers and the exporters


Food Business’ Services



Food Business’ Services : Consolidate the Image and Consumers’ Trust

► All services that can be provided in order to :è Assess, secure, improve the food safety & hygieneè Certify the food, products, system & working staffsè Test, analyze the food composition or potential pathogens contaminationsèTo reduce the risks associated to the production, the transformation, the transportation and the consumption of Food



Bureau Veritas Food servicesFeed manufacturing Farming & fishing Manufacturing Logistics Retail Catering

§ BRCFood & Packaging§ IFS§ EN 15 593§ Suppliers’ audit§ Performance evaluation§ SQF 2000

§ FAMI-QS§ GMP+

§ GLOBALGAP§ Integrated farming§ Organic farming§ Responsible fishing§ SQF 1000§ MSC (Marine

Stewardship Council)

§ BRC Storage & Distribution§ IFS Logistic§ GMP+§ Service certification

§ BRC Storage& Distribution§ IFS Logistic§ Service certification§ Supply chain

inspection§ Suppliers’ audit

§ Hygiene inspection§ Service certification§ Supply chain

inspection§ Performance

evaluation

OUR OFFER FOR SPECIFIC SECTORS

OUR SERVICES FOR SPECIFIC SECTORS

FOOD SAFETY STANDARD: ISO 22000 & ISO 22002-1, HACCP (DUTCH),

MANAGEMENT SYSTEMS STANDARDS: ISO 9001, ISO 14001, OHSAS 18001, SA 8000

PRODUCT CERTIFICATION & INSPECTION

TRACEABILITY (ISO 22005, GMO, …)

INTERNATIONAL TRADE INSPECTION/TESTING

TRAINING

CHALLENGES

§ Be in conformitywith the feed safety regulation

§ Focus on quality, safety and sustainable agriculture/fishing to better access the market

§ Comply with the highest standards of quality and safety to meet retailer and consumer

requirements

§ Demonstrate a commitment to food safety

§ Reinforce a consumer confidence while keeping a competitive edge.§ Ensure that suppliers

are reliable in termsof quality and safety.§ Differentiate themselves

from the competition.

§ Coping with a wide range of challenges including food safety and quality, customer satisfaction and regulatory requirements.



FSMS- General Requirements

► Newcomersl Management (policy, resources)l Mandatory procedures: e.g. document control, non-conforming products, internal audit, etc.l Hazard analysis and its basisl Implementation of HACCP plan and Prerequisite programsl Communication FSMS



FSMS- Implementation stepsPhase STEPS ACTIVITY INVOLVED WHO?I GAP ANALYSIS AUDIT Existing system (resources & docs) vs. standard Review (Audit). TrainerII AWARENESS TRG. Trg staff (plus management) on FSMS requirements. Benefits of FSMS implementation. TrainerIII DOCUMENTATION TRAINING. Develop FSMS docs – Food safety Policy, Flow dia, Hazards identification & assessment. HACCP, PRPs and O-PRP plans (ISO 22000), & mandatory procedures, SOPs, Records. Staggered training.

Trainer and Food Safety Team.IV INTERNAL AUDITORS TRG FSMS system auditing. Org to select trainees from diff. depts/sections. TrainerV INTERNAL AUDITS FSMS audits by trained internal auditors in line with the FSMS. I. AuditorsVI MANAGEMENT REVIEW Top management to review performance of the FSMS. Top ManagementVII PRE-ASSESEMENT (Optional). To check on readiness for certification audit. Certification body.



Certification Process

Application

Audit Stage 1

Audit Stage 2

Certification Surveillance

Contract Review:§ Scope§ Time-scale§ Audit team

Certification Process- CycleM

anua

l re

view



Why choose BV?

► Credibility: The BV brand is recognized and certificates issued by BV enjoy great credibility, thanks to the independence and professionalism of its staff.

► • Scope of services: The ability to offer a broad range of services is increasingly sought for by clients, who prefer one single supplier (for many reasons: one point of contact, supplier that already knows the company, potential economies of scale, etc.).

► • Global coverage: BV has an international network of more than 60,000 employees in over 140 countries.

► • Focus on performance improvement and continuous improvement, with audit/inspection results that allow to further the progress of BV clients.

► • Customized approach: Approaches according to the needs and size of businesses, from simple to complex.

► • Pragmatic approach: The application of standards and the execution of audits/inspections take account of the particularities of processes of different businesses.

► • Part of a leading company in the compliance sector, matured, with a great wealth of technical and regulatory competencies as well as local and international recognition.



A worldwide network of food auditors to serve clients locally

Pacific

n 9 auditors

Asia

n 98 auditors

India & South Asia

n 48 auditors

Europe

n 360 auditors

North & South America

n 99 auditors

Unique combination of international and local expertiseUtilisation the same pool of auditors each year

Africa

n 28 auditors

Middle East

n 30 auditors



Some of our existing Food clients

Nestle, Nestle Waters ISO 9001, ISO 14001, OHSAS 18001, FSSC22000, NQMS & CARE

Unilever AIM Progress Supplier Audits and SA8000

Kraft Private Suppliers Audit

DanoneDanone Baby Nutrition

ISO 9001, ISO 14001, ISO 22000Customized audit services

Mc Donald's MSC CoC, Supplier Audits (SQMS)

Arla Foods ISO 22000

AIM Progress Responsible Sourcing Supplier Assessment services

Rexam PLC ISO 9001. ISO14001, OHSAS 18001, BRC Packaging, ISO 22000

Kerry Group ISO 9001, ISO 22000, BRC Food, SQMS, GMP +

Compass Group ISO 9001 & ISO 14001 & OHSAS18001

Heineken ISO 14001, ISO 22000,

Friesland Campina ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, GMP, IFS, BRC

FRoSTA ISO 9001, IFS, BRC, MSC CoC

Chr Hansen ISO 9001, ISO 14001, OHSAS 18001, ISO 22000

Cargill Biofuel Sustainability & ethical Certification

Roquette ISO 22000

Auchan Seafood supply chain integrated audits & inspection

Barilla Private Suppliers Audit

Kronenbourg "Origine France Garantie" ( Made in France) label

Chiquita SA 8000 Certification Services

CornProducts ISO 9001, FSSC 22000

Carrefour Customized suppliers’ audits



Regional contacts

North AfricaBureau Veritas Maroc7 Boulevard de la Résistance - 4è étage20310 CASABLANCATel : +212 (0) 522 543 540Fax : +212 (0) 522 543 536

West AfricaBureau Veritas Côte d’IvoireBd Roume Angle Rue Thomasset01 BP 1453 ABJ 01 ABIDJANTel: +225 (0) 203 125 00Fax: +225 (0) 202 277 15

Central AfricaBureau Veritas GabonGaleries de l'EsplanadeBP 1005 LIBREVILLETel: +241 01 765 588Fax: +241 01 762 663

AngolaBureau Veritas AngolaRua Joao de Barros, n.º 56 - Bairro da Ingombota LUANDATel: +244 222 311 110Fax: +244 222 311 009

Southern AfricaBureau Veritas South AfricaSummit Office Park - 495 Summit Road - Morningside, SandtonJOHANNESBURGTel: +27 (0)11 666 0500Fax: +27 (0)11 666 0510

Eastern AfricaBureau Veritas Kenya1st Floor, ABC Place, Waiyaki Way, Westlands, P.O. Box 34378 - 00100 NAIROBITel: +254 204 450 560 / 64Fax: +254 204 450 565

Visit our Website http://www.bureauveritas.com/africa



Our relationshipsare based on trust with clients,

commercial partnersand employees

“ „



Ed.

Nov

embe

r 201

2


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