build teams formative assessment guide

Build teams Formative Assessment Guide

SAQA ID: 252037 Version: May 2021

© 2015 Khulisane Academy (Pty) Ltd | Build teams Formative Guide | Version: May 2021

ASSIGNMENT BRIEF .................................................................................................................... 4

Questions................................................................................................................................... 5

INSTRUCTIONS TO THE CANDIDATE ............................................................................................ 5

Formative Activity 1 ................................................................................................................... 6

Formative Activity 2 ................................................................................................................... 8

Formative Activity 3 ................................................................................................................. 10




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CANDIDATE:

ID NUMBER:


ASSIGNMENT BRIEF

Introduction

To be competent against this unit standard, you need to provide proof of your competence. You must present this as your portfolio of evidence.

Instructions to candidate

• You have to complete all the activities in this guide

• All these formative activities must be submitted together with your summative assessment activities


Questions

INSTRUCTIONS TO THE CANDIDATE 1. Complete all the questions in your own words. 2. Please write legibly in black ink. 3. Number your points clearly. 4. Add attachments where necessary to fully answer instructions or questions. 5. Answer the questions in the space provided. 6. Should you require more space you can add more pages, indicating the question number clearly on the

additional pages.


Formative Activity 1 Theory of teams

Answer the following questions in the spaces provided

1.1 Define the concept of a “team” in your own words.

1.2 Would you describe the working arrangement you have in your workplace as a work group or a work team? Give a reason for your answer. (Bear Robbins’ statement about “merely calling a group a team” in mind)

1.3 List 3 activities/tasks in your workplace that are best performed by individuals and say why you think that is the case.

1.4 List activities/tasks in your workplace that are best performed by teams and say why you think that is the case.


1.5 Describe 3 different types of teams in your workplace and discuss their unique roles and characteristics.

Type of team Unique roles Characteristics

1.6 Discuss the importance of teams for achieving your workplace goals and objectives Give examples of the contributions of at least 3 teams.


Formative Activity 2 Team dynamics


2.1 Reflect on where your team is now in terms of its developmental stage and assign team roles to each member. In each case say why you have come to a particular conclusion (based on observations of behaviour).

Development stage:

Reason:

Team Roles Team member

names Reasons

Leading

Doing

Thinking

Socialising

2.2 Explain how you will ensure that your team does not become the victim of the “team dysfunctions” described in the Learner Guide. Refer to team specific actions and situations.

Dysfunction How I will counteract/ prevent in my team

Lack of trust

Fear of conflict

Lack of commitment


Dysfunction How I will counteract/ prevent in my team

No accountability

Inattention to results

2.3 Refer to cross- functional and virtual teams and discuss the benefits and challenges that these types of teams do (or would) present in your particular workplace.


Formative Activity 3 Process of building teams

Answer the following questions in the spaces provide

3.1 Briefly describe under each aspect below, what you will consider when building a team.

1. Establish clear achievable goals:

2. Set a clear plan:

3. Define roles clearly:

4. Insist on clear communication:

5. Encourage team behaviours:

6. Agree on decision-making procedures:

7. Increase awareness of group processes:

8. Expect participation:

9. Establish ground rules:

3.2 Analyse each of the stages of team development in terms of the human behaviour that drives the different stages.

Stage Human behaviour that drives it

Forming

Storming

Norming


Performing


Formative Activity 4 Team leader


4.1 Leadership questionnaire. Rate yourself on a scale of 1 (poor) to 5 (excellent) on the following

attributes of a good leader.

Attribute Rating

1. I am comfortable with change

2. I am known as a visionary

3. I can remain calm under pressure

4. I am willing to admit my mistakes

5. I am prepared to accept responsibility when things go wrong

6. I give credit where credit is due

7. I am enthusiastic

8. I am supportive

9. I am a team player

10. I see people as an asset, rather than a resource

11. I communicate well

12. I believe that people should be allowed to manage themselves

13. I am a good coach

14. I lead through example

15. I am competent and confident

16. I have personal power

17. I look like a leader

18. I sound like a leader

19. I am comfortable with taking risks

20. I can influence people

TOTAL:

4.2 Assess your score and identify ONE area where you need to improve. Say how you are going to go

about improving it.


4.3 Now draw up a list of 10 attributes that you think a good leader should have if s/he wants to lead

your team.

4.4 Describe how you would go about motivating/ empowering the employees described below and

what leadership style you would adopt in each case.

a. You and a friend have owned and operated a small business for the last two years. You have just taken on two large and important accounts. To meet the needs of these accounts, plus the ones you already have, you hire six new employees. Capital is tight and an important deadline is approaching

b. You have just been promoted to a supervisor after working as a clerk for the last three years. Many of your co-workers, who are now your subordinates, are happy for you, but you have heard that a couple of them are not pleased because they also applied for the job and they thought they were better suited for the position.


c. Like many retailers, your busiest time is during the Christmas holiday season. You manage the sales department and have brought on almost as many temporary workers as compared to your regular staff. Your company standards are high.

d. You are a supervisor and your boss is a complete authoritarian (autocratic) manager. Some of your peers have a nick-name for this person, "The Little Dictator." You believe that the employees who work for you deserve better.

e. You lead a department of highly educated and skilled computer programmers. There is a shortage of these workers and they always seem to be moving on to other companies for either better pay, better benefits, a project that interests them, or to learn a new programming skill.

f. You lead a department of unskilled workers who work on an assembly line. They make just above minimum wage and are not highly motivated, yet your manager expects you to maintain a high production quota

4.5 Describe how you will use the following techniques to manage the dynamics in your team.

a. Team charter b. Managing team conflict c. Promote trust d. Promote cohesion e. Promote creativity f. Promote productivity g. Performance feedback


Formative Activity 5 Team effectiveness


5.1 Evaluate your team against the “Guidelines for building high performance teams”. Where is your team meeting requirements, or falling short? Give a reason for each answer.

Guideline Meeting/ falling short

Reason

Right size

Right mix of abilities and skills

Specific roles

Have a commitment to a common purpose

Leadership and structure

Hold members accountable

Implement appropriate performance evaluation and reward systems

Establish mutual trust

Turn individuals into team players


5.2 Draw up an action plan to improve the effectiveness of your team; for example: Identify and discourage time-wasting activities to improve productivity. List the time wasters that you identified in your workplace and explain how you have communicated and discussed them with your team members and what plans you have collectively come up with to eliminate or reduce them.

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