break out session-kpn-oxs13

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& Becoming a successful international Cloud Services Broker -- A Telco's Tale Omar Benameur - Director KPN Cloud Services Hakim Annaciri - Portfolio Manager KPN Cloud Services

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An exciting look into the KPN online software Software Online journey from a Dutch ICT player to an international Cloud Services Broker. KPN Cloud Services Software Online started in 2007 selling cloud services to small and medium business online in the Netherlands. After an unprecedented growth rate, KPN Cloud Services Software Online has reshaped their strategy and is prepared to ensure the same growth rates in the future. In this presentation, you will learn what KPN did in the Dutch market and how these learnings opened new opportunities on a global scale. (Cloud services vendors are key in this new strategy and especially Open-Xchange in becoming an international leader in Cloud Services Brokerage. )

TRANSCRIPT

Page 1: Break out session-KPN-OXS13

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Becoming a successful international Cloud Services Broker -- A Telco's Tale

Omar Benameur - Director KPN Cloud ServicesHakim Annaciri - Portfolio Manager KPN Cloud Services

Page 2: Break out session-KPN-OXS13

- KPN Cloud Services: in the beginning

- KPN Cloud Services: turning Point

- KPN Cloud Services: a Cloud Services Broker

- KPN Cloud Services: strategic Partners

A new Cloud Era has begunThe Rise of the international Cloud Services Broker

2 | OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

Page 3: Break out session-KPN-OXS13

KPN Cloud Services: In the beginningFrom PowerPoint to Corner Stone of the new Strategy

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Started in 2007 from PowerPoint

Focus on SOHO & SMB

All Services where KPN labelled and preferably hosted in-house

Critical mass reached in 2009

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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KPN Cloud Services: In the beginningFrom PowerPoint to Corner Stone of the new Strategy

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YoY growth >30%

From 2011 part of KPN Corporate Strategy with a complete portfolio

Cloud services sold through all channels: online, telesales, shops and direct sales

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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KPN Cloud Services: In the beginningThe Market has changed and reached the next Level

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Cloud has become mainstream

Everybody is online with any device

St. Peter’s square in 2005

St. Peter’s square in 2013

Time to market from months to weeks!

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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KPN Cloud Services: The turning PointTarget: outperforming the market

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Feedback from the board:

grow faster!

But how?

Business model redesign required!

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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“Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it.”

Michael Jordan2001

7 | OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

Page 8: Break out session-KPN-OXS13

KPN Cloud Services: A Cloud Services BrokerIncrease Reach, Simplify, shorten Time to Market and grow

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Increase reach: through partners

Simplify: offer best in class native brand services

Shorten time to market: standardise interfaces and processes

Grow: just do it!

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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KPN Cloud Services: A Cloud Services BrokerHow does it work?

9 | OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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KPN Cloud Services: strategic PartnersYour Partners determine your success!

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Same vision

Same ambition

Industry innovators

State of the art technology

Top design & User friendly interface

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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KPN Cloud Services: strategic PartnersYour Partners determine your success!

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And most important: create value!

| OX Summit 2013: KPN Cloud Services; Omar Benameur & Hakim Annaciri

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Thank you for your time

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Omar Benameur - Director KPN Cloud ServicesHakim Annaciri - Portfolio Manager KPN Cloud Services