Box Camera Series

Hardware Manual

D21 (D21F / D21V)

D22 (D22F / D22V)

E21 (E21F / E21V)

E22 (E22F / E22V)

E23, E24, E25

2013/12/04

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Table of Contents

Precautions ............................................................. 3

Safety Instructions .................................................................................... 5

Introduction ............................................................. 6

The List of Models ..................................................................................... 6

Package Contents ...................................................................................... 8

Physical Description ................................................................................. 9

Installation and Access ........................................ 10

Camera Installation .................................................................................. 10

Accessing Camera ................................................................................... 12

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Precautions

Read these instructions

You should read all the safety and operating instructions before using this product.

Heed all warnings

You must adhere to all the warnings on the product and in the instruction manual. Failure to follow

the safety instruction given may directly endanger people, cause damage to the system or to

other equipment.

Servicing

Do not attempt to service this video device yourself as opening or removing covers may expose

you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

Trademarks

All names used in this manual are probably registered trademarks of respective companies.

Liability

Every reasonable care has been taken during the writing of this manual. Please inform your local

office if you find any inaccuracies or omissions. We cannot be held responsible for any

typographical or technical errors and reserve the right to make changes to the product and

manuals without prior notice.

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Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications to the equipment that are not expressly approved by the

responsible party for compliance could void the user’s authority to operate the equipment.

European Community Compliance Statement

This product has been tested and found to comply with the limits for Class B

Information Technology Equipment according to European Standard EN 55022

and EN 55024. In a domestic environment, this product may cause radio interference in which

cause the user may be required to take adequate measures.

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Safety Instructions

Cleaning

Disconnect this video product from the power supply before cleaning.

Attachments

Do not use attachments not recommended by the video product manufacturer as they may cause

hazards.

Do not use accessories not recommended by the manufacturer

Only install this device in a dry place protected from weather

Servicing

Do not attempt to service this video product yourself. Refer all servicing to qualified service

personnel.

Damage Requiring service

Disconnect this video product from the power supply immediately and refer servicing to qualified

service personnel under the following conditions.

1) When the power-supply cord or plug is damaged

2) If liquid has been spilled, or objects have fallen into the video product.

3) If the inner parts of video product have been directly exposed to rain or water.

4) If the video product does not operate normally by following the operating Instructions in this

manual. Adjust only those controls that are covered by the instruction manual, as an improper

adjustment of other controls may result in damage, and will often require extensive work by a

qualified technician to restore the video product to its normal operation.

Safety Check

Upon completion of any service or repairs to this video product, ask the service technician to

perform safety checks to determine if the video product is in proper operating condition.

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Introduction

The List of Models

This hardware manual contains the following models:

D21F

(D21)

1MP Box with D/N, Fixed lens

D21V

(D21)

1MP Box with D/N, Vari-focal lens

D22F

(D22)

5MP Box with D/N, Fixed lens

D22V

(D22)

5MP Box with D/N, Vari-focal lens

E21F

(E21)

1MP Box with D/N, Basic WDR, Fixed lens

E21V

(E21)

1MP Box with D/N, Basic WDR, Vari-focal lens

E22F

(E22)

5MP Box with D/N, Basic WDR, Fixed lens

E22V

(E22)

5MP Box with D/N, Basic WDR, Vari-focal lens

E23

2MP Box with D/N, Basic WDR, SLLS, Vari-focal lens

E24

3MP Box with D/N, Superior WDR, Vari-focal lens

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E25

1.3MP Box with D/N, Basic WDR, SLLS, Vari-focal lens

From the installation perspective these models are very similar; therefore you can use one

manual for all of them.

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Package Contents

1. Camera

2. Lens

OR

Fixed focal lens with

manual focus and fixed iris

Vari-focal lens with manual focus

and DC iris

3. Mounting Block

Mounting block for mounting

the camera to a bracket.

4. Quick Installation Guide

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Physical Description

1) Ethernet Port

The IP device connects to the Ethernet via a standard RJ45 connector.

2) Reset Button

The purpose of reset button is to restore the factory default settings of the camera, including

administrator’s password.

The reset button can be used for following purposes:

1. The administrator’s password has been forgotten and therefore the camera cannot be

accessed.

2. In case of IP address, mask, or allow/deny filter related issues, resulting with inability to

modify these settings.

3. In case of connectivity issues or abnormal video quality.

How to do the reset properly?

Step 1: Disconnect the power supply (e.g. disconnect the Ethernet cable with PoE).

Step 2: Press and continue to hold the Reset Button (using a pin).

Step 3: Connect the power supply while keeping the Reset Button pressed.

Step 4: Wait for 45 seconds and release the Reset Button.

3) Power LED

When the Power LED is on, the camera is successfully powered on by PoE and the system is

running. It is possible to disable Power LED by URL command if necessary.

4) DC Iris Port

When the DC iris lens is used, the cable of the lens has to be connected to this port.

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Installation and Access

Camera Installation

The box camera may be installed indoors or outdoors (requires waterproof housing).

In both cases, the mounting block (included in the package) is needed.

Indoor Installation

For ceiling installations, the mounting block has to be mounted to the top side of the camera. For

wall installations, the mounting block has to be mounted to the bottom side of the camera.

An additional mounting bracket is needed to complete the installation (not included in the

package). You may use any of the local suppliers or purchase one from the camera manufacturer.

The following bracket is offered by the camera manufacturer:

This camera can be surface mounted without needing any additional accessories. Use the

screws from the screw pack and mount the camera to the surface using following screw holes.

Outdoor Installation

Outdoor installations require waterproof

housing and the heavy duty bracket.

The following housing solutions are

offered by the manufacturer:

The outdoor bracket can be mounted onto

the wall.

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For pole or corner installations, you may consider following solutions:

The housing can be either PMAX-0200, 0201 or PMAX-0202.

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Accessing Camera

Connect the Equipment To be able to connect to the camera firmware from your PC, both the camera and the PC have to

be connected to each other via Ethernet cable. At the same time, the camera has to have its own

power supply. In case of PoE cameras, you can use a PoE Injector or a PoE Switch between the

camera and the PC. The cameras that have the DC power connectors may be powered on by

using a power adaptor.

The Ethernet port LED or Power LED of the camera will indicate that the power supply for the

camera works normally.

Configure the IP Addresses In order to be able to communicate with the camera from your PC, both the camera and the PC

have to be within the same network segment. In most cases, it means that they both should have

very similar IP addresses, where only the last number of the IP address is different from each

other. There are 2 different approaches to IP Address management in Local Area Networks – by

DHCP Server or Manually.

Using DHCP server to assign IP addresses:

If you have connected the computer and the camera into the network that has a DHCP server

running, then you do not need to configure the IP addresses at all – both the camera and the PC

would request a unique IP address from DHCP server automatically. In such case, the camera

will immediately be ready for the access from the PC. The user, however, might not know the IP

address of the camera yet. It is necessary to know the IP address of the camera in other to be

able to access it by using a Web browser.

The quickest way to discover the cameras in the network is to use the simplest network

search, built in the Windows system – just by pressing the “Network” icon, all the cameras of the

local area network will be discovered by Windows thanks to the UPnP function support of our

cameras.

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In the example below, we successfully the camera model that we had just connected to the

network.

By clicking with the mouse click on the camera model, it is possible to automatically launch the

default browser of the PC with the IP address of the target camera filled in the address bar of the

browser already.

If you work with our cameras regularly, then there is even a better way to discover the

cameras in the network – by using IP Utility. The IP Utility is a light software tool that can not

only discover the cameras, but also list lots of valuable information, such as IP and MAC

addresses, serial numbers, firmware versions, etc, and allows quick configuration of multiple

devices at the same time.

The IP Utility can be downloaded for free from our website.

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With just one click, you can launch the IP Utility and there will be an instant report as follows:

You can quickly notice the camera model in the list. Click on the IP address to automatically

launch the default browser of the PC with the IP address of the target camera filled in the address

bar of the browser already.

Use the default IP address of a camera:

If there is no DHCP server in the given network, the user may have to assign the IP addresses to

both PC and camera manually to make sure they are in the same network segment.

When the camera is plugged into network and it does not detect any DHCP services, it will

automatically assign itself a default IP:

192.168.0.100

Whereas the default port number would be 80. In order to access that camera, the IP address of

the PC has to be configured to match the network segment of the camera.

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Manually adjust the IP address of the PC:

In the following example, based on Windows 7, we will configure the IP address to 192.168.0.99

and set Subnet Mask to 255.255.255.0 by using the steps below:

1 2

3 4

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Manually adjust the IP addresses of multiple cameras:

If there are more than 1 camera to be used in the same local area network and there is no DHCP

server to assign unique IP addresses to each of them, all of the cameras would then have the

initial IP address of 192.168.0.100, which is not a proper situation for network devices – all the IP

addresses have to be different from each other. The easiest way to assign cameras the IP

addresses is by using IP Utility:

With the procedure shown above, all the cameras will have unique IP addresses, starting from

192.168.0.101. In case there are 20 cameras selected, the last one of the cameras would have

the IP 192.168.0.120.

Later, by pressing the “Refresh” button of the IP Utility, you will be able to see the list of cameras

with their new IP addresses.

Please note that it is also possible to change the IP addresses manually by using the Web

browser. In such case, please plug in only one camera at a time, and change its IP address by

using the Web browser before plugging in the next one. This way, the Web browser will not be

confused about two devices having the same IP address at the same time.

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Access the Camera Now that the camera and the PC are both having their unique IP addresses and are under the

same network segment, it is possible to use the Web browser of the PC to access the camera.

You can use any of the browsers to access the camera, however, the full functionality is

provided only for Microsoft Internet Explorer.

The browser functionality comparison:

Functionality Internet Explorer Other browsers

Live Video Yes Yes*

Live Video Area Resizable Yes No

PTZ Control Yes Yes

Capture the snapshot Yes Yes

Video overlay based configuration (Motion

Detection regions, Privacy Mask regions) Yes No

All the other configurations Yes Yes

* When using non-Internet Explorer browsers, free third-party software plug-ins must be installed

to the PC first to be able to get the live video feed from the camera. Check the firmware version of

the camera to determine which plug-in is necessary:

Firwmware Version Required Plug-In

A1D-500-V6.04.xx-xx or older Basic VLC Media Player (http://www.videolan.org)

A1D-500-V6.05.xx-xx or newer QuickTime (http://www.apple.com/quicktime/download/)

The camera firmware version can be found on the FW Version column of the IP utility or access

the Setup page of the Web Configurator (see page 19).

Disclaimer Notice: The camera manufacturer does not guarantee the compatibility of its cameras

with VLC player or QuickTime – since these are third party softwares. The third party has the right

to modify their utility any time which might affect the compatibility. In such cases, please use

Internet Explorer browser instead.

When using Internet Explorer browser, the ActiveX control for video stream management will be

downloaded from the camera directly – the user just has to accept the use of such control when

prompted so. No other third party utilities are required to be installed in such case.

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The following examples in this manual are based on Internet Explorer browser in order to

cover all functions of the camera.

Assuming that the camera’s IP address is 192.168.0.100, you can access it by opening the Web

browser and typing the following address into Web browser ’s address bar:

http://192.168.0.100

Upon successful connection to the camera, the user interface called Web Configurator would

appear together with the login page. The HTTP port number was not added behind the IP

address since the default HTTP port of the camera is 80, which can be omitted from the address

for convenience.

Before logging in, you need to know the factory default Account and Password of the camera.

Account: Admin

Password: 123456

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To check the firmware version through the Web Configurator, access the Setup page and click

System > System Info.

For further operations, please refer to the Firmware User Manual.

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