bmg executives dashboard
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Executive Dashboard
• New customers• Terminated customers• Net growth in
customers• Cumulative number of
customers
Company Growth
• Customer satisfaction• Employee satisfaction• Partner satisfaction
Stakeholder Management
•Time taken to process new customer application
•Time taken for top Commercial & Admin services
•Time taken for emergency maintenance requests
Transaction Efficiency
• Group / community dialogue measures
• 1 to 1 dialogue measures
Customer Intimacy
• Financial ratios• Financial efficiency
Indicators
Financial Ratios & Financial Efficiency
• Occupancy levels (facility leased vs vacant)
• Duration of vacant (lazy) facilities
Asset Efficiency