Blue Drop 10yr plan

Indaba Auditorium, Rand Water, Rietvlei

Kista Naidoo18 February 2015

Content based on presentation by DWS during their 2014 Symposiums

Acknowledgement

1. Introduction2. 10 year plan framework3. Key development areas

3.1. Integration of risk management initiatives

3.2. SANS2413.3. Support Services and Management Commitment3.4. Consumer awareness and education3.5. Residual management

4. Disqualifiers

Contents

1. The program started in 2009 with 9 criteria. It was condensed down to 5 criteria for the 2014 program.

2. BD programme formatted as risk driven programme addressing the total drinking water supply chain.

3. Sector responded surprisingly well as reflected in participation statistics (> 900 supply systems audited)

4. The DWS has reached the end of its initial planning horizon and now needs to look forward to the next decade.

Introduction

Introduction5. Incentive based regulation was successful and the approach will be retained.

6. Good improvement to documentation but opportunities to improve on implementation. Particularly evident in risk planning vs. risk management.

7. Social or consumer awareness development, and stakeholder communication was disappointing.

8. Streamlining is required between BD and GD.

9. ND is a significant and under-valued portion of the water supply business and must be targeted.

Blue Drop scope 10 Year Plan framework

BDCriterion BD Description 2014 (%) 2016 (%) 2018 (%) 2020 (%) 2022 (%) 2024 (%)

1 Water Safety Planning 35 35 35 35 35 35

2 Process Management and Control 8 10 10 10 10 10

3 Quality Compliance 30 30 30 30 30 30

4 Management Accountability 10 10 10 10 10 10

5 Asset management 14 15 15 15 15 15

Bonuses 15 max 15 max 15 max 15 max 15 max 15 max

Penalties 10 max 10 max 10 max 10 max 10 max 10 max

Disqualifiers Yes Yes Yes Yes Yes

TOTAL 97 100 100 100 100 100

Overall Blue Drop score

• Based on combination of final BD and ND scores• The weighting of ND could increase to 50% by year

2024

Key Development Areas

1. Integrated risk management2. Linked with SANS 2413. Support services and management commitment4. Consumer education and awareness5. Management of residuals

BD disqualifiers

Focus Area 1: Integration of risk Management Initiatives

Includes the following:• Documented risk register• Address risks in the total drinking water supply chain• Inputs include, amongst others:

o historical performance riskso potential events/situationso maintenance history riskso process capability assessment riskso infrastructure condition assessment riskso operations log records riskso Input supply risks e.g. chemicals, electricity, spares, raw water

• Monitoring program for mitigation measures• Proof of validation of effectiveness of mitigation measures • Management Protocols for all incidents, not only WQ incidents

Focus Area 2: SANS 241

• 100% alignment of WQ performance to latest SANS 241• Monitoring program documented and implemented:

– Risk assessment monitoring – Routine prescribed monitoring– Routine risk defined monitoring– Incident monitoring(as per the IMP)

• Disinfection residuals:– Targets shall be defined– Compliance reported throughout the distribution network– Proof of achievement of all bacteriological standards

throughout the distribution network• Calculation and publication of performance:

– All risk determinands individually– Compliance per impact group determinants

Focus Area 3: Support Services and Management Commitment

• Support services include:– Operations technical support (data analyses, process

troubleshooting/optimisation, project management etc.)

– Communication (internal and external stakeholders)– Procurement of inputs e.g. chemicals, electricity,

technical services– Testing and measurement e.g. water quality testing,

flow meter calibration

Focus Area 3: Support Services and Management Commitment

• DWS has seen that accountability for WQ management has been delegated down to low levels but authority to effect change which will result in improvements has been retained by upper municipal management. This imbalance needs be corrected.

• To this end BD will target:– High level authorisation of WSPs, development plans and

budgets.– Tightening of requirements on performance contracts / SLAs for

senior municipal officials and support services within municipalities.

– Scoring bonuses for the inclusion of rewards in performance contracts / SLAs related to BD performance for senior officials.

– Approved budgets related to treatment infrastructure type and size.

Focus Area 4: Consumer Awareness and Education

• Consumer education and social responsibility will be a key driver of BD.

• Opportunity exists to educate consumers through the ND initiative.

• The requirements included in BD going forward aims to piggyback on the ND initiatives aimed at improving water use practices.

Focus Area 5: Waste Residuals management

• Handling and discharge of brines, sludge, waste water, etc.

• Discharge permits and compliance to waste acts where applicable.

• Environmentally responsible disposal practices where regulation does not apply fully.

BD Disqualifiers

Failure to perform at prescribed levels throughout the water supply system will result in the cancellation of BD Certification. This includes:• Failure to supply water on a consistent basis

to all consumers in their area of responsibility.• Failure to maintain adequate levels of acute

bacteriological and acute chemical health risk determinand compliance.

• Site inspection scores which differ significantly from BD desktop audit scores.

THANK YOU