blackboard and google for staff training
DESCRIPTION
A "Customizing Blackboard" presentation from the Computers in Libraries 2008 conference (CIL2008) re: using Blackboard and Google. Presented April 9th, 2008, by Barbara Kountouzi and Robert Cagna, University of Pennsylvania Biomedical Library.TRANSCRIPT
Blackboard and Google for Staff Training
Barbara Kountouzi, Education & Research Services Robert Cagna, Access Services
University of Pennsylvania Biomedical LibraryComputers in Libraries 2008
• Librarian / staff / student distinction not clear to patrons
• Students / staff often unaware of services provided by librarians
• Professional / age / distance divide
Need for training
Problems
Biomedical Library
Limitations• Common issues with student workers
(high turn-over, attendance, reliability)
• Staff issues (communication, resistance)
• IT support (…)
Biomedical Library
Why Blackboard?
• Already used by our students
• Already used by 2 other Penn libraries
• Integrates instructional content, quizzes, blogs, etc.
• Students see our “course” link every time they log in
• Minimal IT support required
Biomedical Library
Why Google?
• Already used by students
• Integrates personal email, group email, docs, calendar
• No IT support required
Biomedical Library
Biomedical Library
Announcements
Biomedical Library
What to Know
Biomedical Library
Google Calendar
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Blog
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Email - Phone
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Google Groups
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Expectations
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Search Site
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Exercises
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Lessons Learned(or not)
Importance of:
• Consistency (timing, all on-board)
• Communication: Inclusion, one on one collaboration
• Repetition
• Bribing (chocolate, cookies, pizza)
WORK!
Biomedical Library
Future Plans
• Consistency (train all students together)
• Move to Google Groups
• Require more student participation
VACATION
Biomedical Library
More Info:
Barbara Kountouzi: [email protected]
Robert Cagna: [email protected]
We’re also on Facebook
Biomedical Library