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  • 7/27/2019 BigtreeTechnologies:Search Ends Here IT Services

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    INDIAS RENOWNED IT SERVICE PROVIDER COMPANY

    B

    igtreeT

    echnologies

    Pv

    t.

    Ltd.

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service IT Staffing & Consulting IT Industrial Training Event Management

    3years ofEXCELLENCE INSERVICE

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    QUALITY POLICY

    QUALITY POLICY

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service

    IT Staffing & Consulting IT Industrial Training Event Management

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    Bigtree Technologies Pvt. Ltd. is a leading

    provider of Horizontal IT Solutions & Services

    encompassing Technology Integration,

    Managed Services & Professional Services,through its robust world class delivery

    processes to various industry verticals.

    Bigtree Technologies Pvt. Ltd. is a leading

    global Technology and IT Enterprise founded

    in 2010. We believe in listening, analyzing,

    advising, and implementing new projects and

    concepts to effectively present complex

    information. Our approach to service delivery

    offers greater flexibility as compared to any

    company and sharpens the competitive edge.

    Now Bigtree Technologies Pvt. Ltd. ProvideComplete IT Services, Website Designing &

    Development, Software Designing &

    Development, Internet Marketing SEO or

    SMO, Computer AMC or FMS, IT Rental, IT

    Sale, IT Staffing or Consulting, IT Industrial

    Training, Event Management etc all over in

    India.

    About Us

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    QUALITY POLICY

    MISSION

    Bigtree Technologies Pvt. Ltd. has a vision of fulfilling altering demands of IT Industry and to provide IT

    based solutions to people. With an amalgamation of innovative and modern equipments, we desire to

    reach the peak of excellence and imbue people with satisfaction and Our objective is to provide "Good

    Quality" at unbelievably low rates with harnessed superior technology with many innovative measuresto ensure QoS commensurate with World Standards. Our firmly belief based on experience of many

    countries that only good quality would attract major market share and survive.

    VISIONBigtree Technologies Pvt. Ltd. established with a sole aim of expanding IT Sector and providing IT Solutionsto people at a reasonable cost with an excellent unparalleled services. We understand peoples needs andoffer rental solutions based on high tech style of working. Our Vision is to be a leader in communicationservices using seamless, world-class Internet technologies for delivering Broadband and InternetTelephony Solutions to continuously set standards in customer satisfaction in terms of Price, Product andService by optimal use of resources.

    Bigtree Technologies Pvt. Ltd.

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service

    IT Staffing & Consulting IT Industrial Training Event Management

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    Within the Office

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    Consulting at affordable costs.

    Right Mix of open technologies. Platform integration. Beat Obsolescence.

    Technologies chosen to use least resistance (cost + effort) paths.

    Self-service Model. Enable end users to use IT without the overhead of IT support always.

    Just Solve customers Problems.

    Lowest effort and cost for customer.

    Address attrition and technology issue together.

    STRATEGY

    Understanding Problems ,requirements and constraints. Working out alternative solutions . Readymade Products. Re-use of existing products. Completely new development . Evaluating the right option with the customer Sourcing /Developing /interacting and implementing the solution. Quick time to Market solutions.

    METHODOLOGY

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service

    IT Staffing & Consulting IT Industrial Training Event Management

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    Website Designing & Development

    Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental

    Computer AMC & FMS IT Sale & Service

    IT Staffing & Consulting

    IT Industrial Training Event Management

    WHAT DO WE OFFER?

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service

    IT Staffing & Consulting IT Industrial Training Event Management

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    We Builds valued interaction with clients.

    We Works cooperatively with them as a Team.

    We Delivers high quality service to client.

    We Consistently meet client expectations.

    We Communicates in a clear, concise and persuasive manner.

    We Favors decisions for the good of the firm.

    We Easily build rapport with clients.

    We easily adapt his/her style as appropriate, in order to influence decisionswhich benefits the firm.

    We set realistic expectations with clients.

    We Looks beyond the obvious and Doesnt stop at the first answer.

    OUR EXPERTISE

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    LINE-OF-BUSINESS

    BigtreeT

    echnologies

    Pv

    t.

    Ltd.

    Computer

    AMC & FMS

    Internet

    MarketingSEO/SMO

    IT Industrial

    Training

    Event

    Management

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service IT Staffing & Consulting IT Industrial Training Event Management

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    CUSTOMER SUPPORT DELIVERY

    IT

    Website Designing & Development Software Designing & Development Internet Marketing-SEO/SMO

    IT Rental Computer AMC & FMS IT Sale & Service IT Staffing & Consulting IT Industrial Training Event Management

    BigtreeT

    echnologies

    Pv

    t.

    Ltd.

    http://www.dell.co.in/
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    1.All reports can be generated from Bigtree Technologies Pvt. Ltd. and

    submitted to the client on agreed scheduled basis and formats.

    2.Standard reports include daily pending reports due to various reasons, repair

    closed, stock management, revenue management, TAT, re-repair, multiple

    parts consumption, main board consumption rate, customer satisfaction

    parameters as described by the client .

    3.As per Bigtree Technologies Pvt. Ltd. quality processes, all business entities

    are subjected to internal audits. Bigtree Technologies Pvt. Ltd. will be willing

    to share the findings of such audits with the client to enhance customer

    satisfaction.

    REPORTS, AUDIT & QUALITY CONTROL

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    BIGTREE S FACT SHEET

    Year Founded 2010

    Headquarter Noida, India

    Industry IT Services Provider

    Services

    Website Designing & Development

    Software Designing & Development

    Internet Marketing-SEO/SMO

    IT Rental

    Computer AMC & FMS IT Sale & Service

    IT Staffing & Consulting

    IT Industrial Training

    Event Management

    No. of Branches 6

    Headcount Over 50+ employees

    Service Center Locations Ready to plan

    Call Center Noida, India

    Refurbishment Centers Noida, India

    Total area of facilities 20,000 sq ft.

    No. of clients 100+

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    CITIES COVERAGE

    Service outages

    Operating

    system issues

    Operationsproblems

    ProblemManagement

    Moves-Adds-

    Changes

    Configuration &

    softwareintegration

    ChangeManagement

    Server/services

    monitoring

    Housekeeping

    VendorManagement

    Operations

    Reactive Proactive

    SLA Management

    Definition of management dash board,

    Establishment of 3rd party SLAsReporting & root-cause analysis,

    Improvements & corrections

    Remote-assisted deployment

    (System & Network)Monitoring

    Day-to-day operations

    Remote remediation(problem management)

    Administration

    SLA Reporting

    A typical work frame for operations maps into 6 board functions of IT Operations

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    CONTACT US

    www.bigtreetechnologies.comE-mail : [email protected]

    Mobile No: +91-9717627125

    ADDRESSCorporate Office : B-58, Second Floor, Sector-10, Noida-U.P.-201301

    http://www.bigtreetechnologies.com/mailto:[email protected]:[email protected]://www.bigtreetechnologies.com/