beyond market research: the declining use of the word market research and how the sector can adapt

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The use of the term ‘Market Research’ Jake Pryszlak Beyond MR Should we leave the label behind? Jake Pryszlak Researcher Blogger Speaker

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Page 1: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Shouldweleavethelabelbehind?

JakePryszlakResearcher Blogger Speaker

Page 2: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Page 3: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Letsnotforgetwherewehavecomefrom

1820 1900 1920 1995 2007 2017

Page 4: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

DataUtopia

1980’s 1990’s 2000’s 2010’s Today

Page 5: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Researchundertaken

Page 6: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Eachagencywasanalysedunderthefollowingcriteria:

Thepresenceoftheterm‘marketresearch’inadescrip<onoftheagencyinthepage<tle

Presenceoftheterm‘marketresearch’indescrip<onofthecompany’scoreac<vi<esonanaboutpage,orsimilarpageexplainingcorecompanyac<vi<es

Presenceoftheterm‘marketresearch’inabusinessunitorsetofproductofferings

Alterna<vephrasesusedinsteadof,orinaddi<onto,marketresearchtodescribecorebusinessac<vi<es

Page 7: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Outofthetop10rankingagencies

OfagenciesmenNoned‘marketresearchontheir

homepage

30%

OfagenciesmenNoned‘marketresearchontheir

‘Aboutpage’

20%

OfagenciesmenNoned‘marketresearch’asasecondaryterm

40%

Only2agenciesareusing‘marketresearch’acrosstheirwebsiteand‘salespitch’

Page 8: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Outofthetop50‘consolidatedagencies

OfagenciesmenNoned‘marketresearch’aspartoftheir

‘offer’toclients

OfagenciesmenNoned‘marketresearch’intheir‘Aboutpage’or/andindividualcolleague

webpages

28% 36%

Page 9: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Isterminologychanging?

Page 10: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Withterminologychanging,doMRbudgetsneedtochangealso?

10%

5%

B2B MR

PercentageofrevenuethatgoestomarkeNng

Page 11: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

InanindustryrelatedtoMARKETING,isitconfusingthatwespendveryli^leNmeon‘showingoff’?Ifyouwishtocommentonsocialmedia,pleaseuse#NewMR

Page 12: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Stripawaythepeopleandtechnologyandwhatdoyouhave?

Page 13: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

ShoulduniversiNesconNnuetooffercoursesandmoduleslabelled‘marketresearch’?Ifyouwishtocommentonsocialmedia,pleaseuse#NewMR

Page 14: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

DograduatesandyoungprofessionalsneedtoenhancetheirskillsetsbeforeenteringtheworldofMRX?Ifyouwishtocommentonsocialmedia,pleaseuse#NewMR

Page 15: Beyond Market Research: The declining use of the word Market Research and how the sector can adapt

Theuseoftheterm‘MarketResearch’JakePryszlak Beyond MR

Q&A

SueYorkTheHandbookofMobileMarket

Research

JakePryszlakResearchGeek