basic concept of strategic management and its system (1)

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7/29/2019 Basic Concept of Strategic Management and Its System (1) http://slidepdf.com/reader/full/basic-concept-of-strategic-management-and-its-system-1 1/60 Basic concept of strategic management and its system  An introduction to the Key concepts: Strategic Audit Kia Golesorkhi,PhD [email protected] Strategic Management BABA-III,FBSE UP

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Basic concept of strategic

management and its system

 An introduction to the Key concepts:

Strategic Audit 

Kia Golesorkhi,[email protected] 

Strategic Management

BABA-III,FBSE UP

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AGENDA

Reflections on what we remember about strategy

And strategic auditThe STEEPLE, Stakeholder Bargaining Power, Core

Competencies (SWOT)

• Setting mutual expectations, psychological contract – Recurring concerns

 – Important Dates

 – Deliverables

• Basic Concepts in Strategic Management, TheStrategic Audit (reading chapters 1 and 14)

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Strategy

• Strategy is a chain of decisions and movements

along their processes and patterns which help

us in always keeping or bettering our position in

the changing environment

• They are best built on our analysis of: Strengths 

and Weaknesses (internal) and the Threats andOpportunities

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Mintzberg’s 5Ps on strategy components

• Perspective: Strategy requires a nonlinear 3

dimensional view showing ‘where we are’ (SWOT)

and ‘where we want to be’ (VISION) in light of 

change , on the same page

• Plan: The Short to Long term Roadmap

• Position: The art of observing and bettering the

current position towards the ideal roadmap,

eventually to the ‘Vision’ 

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• Ploy: Skillful “maneuvers”, “moves”, “Operations” (tactics) 

• Pattern: The set of alternative roads showing the idealtactical movements towards the ‘Vision’ 

‘Plan’ and ‘Ploy’ have a less dynamic natureIn comparison to the other three components

Mintzberg’s 5Ps on strategy components

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Strategic Decision Making

• Decisions are strategic ones, if:

 – They deal with long-run and future issues

 – Are Rare  – unusual, no precedent to follow

 – Are Consequential   – huge resources & great

commitment

 – Are Directive  – set precedents for future

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 Strategic Decision Making

• Education-Health

• Games

• Marriage –

children

• Socializing

• Faith, religion

• War, military

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Strategic Management Model

Environmentalscanning

External

Internal

SocietalTask

StructureCulture

Resources

Strategyformulation

Mission

Objectives

Strategies

Policies

Programs

Budgets

Procedures

Perfor-mance

Strategyimplementation

Control

Vision

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Where are we heading?

• Jack Welch: “Never be a victim of the job you’ve

taken” 

http://www.youtube.com/watch?v=w0tPj1zymus 

• Common mistakes about strategy , Michael

Porterhttp://www.youtube.com/watch?v=ibrxIP0H84M

&feature=related 

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Important Times and Dates

• In-class exercise or quizzes are due the same day

(cannot be made-up for)

• Weekly papers are due Tuesday 16:00 hrs, sent to

[email protected] (cannot be made up for)

• Article Analyses and Case study papers and

presentations are to be uploaded to the coospace(first presentation date September 25th)

• Midterm : November 6th.

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Ensure you understand… 

• Strategy , Vision, Mission, Goals and thestrategic management system

• Strategic Audit

• STEEPLE

• Stakeholders’ bargaining power , Governanceand CSR

• Value Chain• Forecasting

• Performance measurement

• Operational

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What influences our Vision?

• Paradigm: Basis for our interactions

 –Up-brining ,Culture, Ethical –Moral Values

 – Personality and (IQ-EQ) Learning Styles

 – Philosophy

 –

Perceptions of ‘Needs and Goals’  – Perception of ‘Roles’ 

 – Perception of ‘the future’ 

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The research component… 

• Start creating the habit of communicating with

facts and measurable expressions

• Start writing research papers and analytical

papers with facts

• Practice codifying your facts and citing facts

coded by other people

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Vision

• The way we view ourselves in a given current

or future state / phase

• Our life cycle stage is a good measure for

gaging our idealized picture about ourselves at

each given state/phase

• Seeing ourselves properly vs. realistic

expectations helps us see others properly

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We must become the change we want to see!!

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Mission Statements (1)

• Communicate the purpose,of our existence

(why is the world a better place with us

around?, what gaps are we filling in?)

Our stakeholder Value Proposition normally answer

the question of the purpose

 – “To employ youth in a happy environment, and

to provide an affordable high quality heart

surgery service to our rural community. To helpdevelop ourselves, our community and our

investors in a sustainable manner “ 

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Mission Statements (2)

• Can reveal the HOW of planning: “To be

responsive to our customers’ changing needsthrough open communication”. You may include

your uniqueness and core competence as well

• Can reveal the VALUES of an organization: “To

respect the dignity of our patients and their 

 families” 

The statement can be motto /slogan like, bullet

point list or (2-3) paragraph long

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Mission Statement (3)

• i.e. Slogan type: To give unlimited opportunity 

to women (Mary Kay Cosmetics)

 – Inspiring but too short. Rather good for a Vision

statement (condition, status , role…) 

Keep numbers and figures out of the mission

unless you’re in politics, sports ,military and 

Crisis (Quantified =Narrow statements)

• Missions statements are statement s of value

promised to the stakeholders (not quantified=

broad)

l b

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Goals vs. Objectives

• Goals are the broken down versions of 

stakeholder Value Propositions – To create a healthy working environment through

additional monthly support packages

 – To guarantee minimum quality through quality

assurance certification and to exceed customer

expectations through continuous satisfaction

monitoring

• Objectives use Key Performance Indicators formonitoring Financial, Operational, HR,

Marketing performance for 360 degrees

efficiency, efficacy, productivity, effectiveness

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Strategic Management Model

Environmentalscanning

External

Internal

SocietalTask

StructureCulture

Resources

Strategyformulation

Mission

Objectives

Strategies

Policies

Programs

Budgets

Procedures

Perfor-mance

Strategyimplementation

Control

Vision

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The Strategic Posture (1)• Vision: How do the leaders or orgs. see themselves

in the dynamic environment?• Vision Statement: The ‘fit’ and the ‘reach’ 

• Mission: Stakeholder value proposition, Core

competencies, Desired Image, Policies

• Mission Statement: Narrowed Goals? Broad Goals?

• Goals: Specific, Measurable, Achievable, Relevant ,

Time Based (SMART)

• Objectives: (Financial, HR growth , logistics –

technology, manufacturing and market growth,

Efficiency, Productivity, Efficacy, stakeholder

satisfaction %) X (year 1-5)

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Environmental Scanning (1)Strengths and Weaknesses:

Core Competencies:

1.Heritage (including past posture, Image and

Performance-CSF + KPIs),

2.Geography - Location-Position -Power ,

3.People (KSAOs +leadership styles),

4.Processes and System (including culture, strat.,

governance and structure, resources andlogistics)

5.Product and Service: Quality x Price x Segment

x portfolio

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Distinction via VIDE Test

Value Uniqueness and Immediate-Long termImportance

Imitation: Hard to copy, enjoys patent or license,

exclusivity or geographically bounded , uniqueasset

Durable: Shelf Life

Extendible: With small investments reservesvalue (also easily transferable when needed)

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Core Competencies, CSFs and KSFs

•They all end up becoming the same

• Core competence scans the internal assets

while CSF pays more attention to thedistinctive competencies of the competitors or

the industry average, KSF ranks CSFs and

analyzes how well the company is respondingto them

CSF should not be confused with KPI

f d

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Performance Indicators, KPIs(Goals and Benchmarks)

Market Gap Analysis:i.e. (usage gap = market potential – existing

usage), acquired new customers , turnover

Supply Chaini.e. sales forecasts, inventory, procurement and

suppliers, warehousing, transportation, reverse

logistics• Manufacturing

i.e. Cycle Time and Utilization

• Financial Ratios

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Environmental Scanning (2)

• STEEPLE trends and indicators for the Macro-

Societal Analysis.

-Forecasting not compulsory. Use secondary data

- Immediacy –Impact analysis

• Extended Porter’s Forces and the emerging

Stakeholder Bargaining Power

- Market Structure (monopoly), Integration

(M&As other networks)

- Power (advantage) x Interest,

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Issues Priority Matrix 

1. Identify likely trends in societal & taskenvironment. Strategic environmental issues – determine how changes will happen in

industry2. Assess probability of these trends actually

occurring (low-high)

3. Attempt to ascertain the likely impact (low-high) of each of these trends on thecorporation being examined.

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Issues Priority Matrix 

HighPriority

HighPriority

HighPriority

MediumPriority

MediumPriority

MediumPriority

LowPriority

LowPriority

LowPriority

High Medium LowHi   gh 

M e d i   u

L  ow

Probable impact on corporation

Pr  o b  a

 b i  l  i   t  y of   O

 c c ur r  en c

 e

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Using key success factors to create an

industry matrix 

• Key success factors:

 – Variables that can affect significantly the overall

competitive positions of all companies within an

industry – Vary from industry to industry

 – Crucial to determine a co’s ability to succeed

within the industry – Usually determined by the economic &

technological characteristics of industry, & by the

competitive weapons used by firms in their

strategy

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Using key success factors to create an

industry matrix 

• Key success factors – deal with entire industry

Industry matrix: – Summarize key success factors

 – Gives a weight for each factor based on how

important it is within the industry

 – Specifies how well various competitors in the

industry are responding to each factor

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Using key success factors to create an

industry matrix 

Total 1.00  _____   _____ 

1 2 3 4 5 6

KeySuccessfactors

WeightCompanyA rating

CompanyB rating

CompanyAweightedscore

Comp. Bweightedscore

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Generating the Industry matrix 

1. Column 1. (key success factors)

List 8-10 factors that seems to determinecurrent & expected success in the industry

2. Column 2. (weight) Assign weight to each factor from 1.0 (most

important) to 0.0 (not important) based on thefactor’s probable impact on the overall

industry’s current & future success   All weights must sum up 1.0 

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Generating the Industry matrix 

3. Column 3. (company A rating)

Examine a particular company in an industry

(company A)

Assign a rating to each factor from 5.0

(outstanding) to 1.0 (poor) with 3.0 as average

Rating should be based on the company’scurrent response to that particular factor – 

 judgment

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Generating the Industry matrix 

4. Column 4. (co. A weighted score)

Multiply the weight in Column 2. for each factors

times its rating in Column 3. to obtain the

factor’s weighted score 

Results will vary from 5.0 to 1.0

5. Column 5. (company B rating)

Same way as in company A’s rating 

6. Column 6. (co. B weighted score)

Multiply Column 2. with Column 5.

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Generating the Industry matrix 

• Finally

 – Add weighted scores for all the factors in Columns

4 and 6 to determine the total weighted scores for

companies A & B – The total weighted score indicates how well each

company is responding to current & expected key

success factors in the industry’s environment 

 – The matrix can be expanded by adding extra

columns for companies

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Synthesis of External Factors - EFAS

• After scanning the societal & task environment and

identifying likely external factors – may want to

refine the analysis of these factors

•EFAS table – External Factors Analysis Summary – Organize external factors into the generally accepted

categories of O & T

 – Analyze how well a particular company’s management is

responding to these specific factors in the light of perceived importance

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Building the EFAS matrix

• The same as IFAS, but:

 – Column 1.: External strategic factors

• Most important O & T

 – Column 2.: Weight

• Assign a weight to each factor from 1.0 –most important, to 0.0 – 

not important

• Based on: the factor’s probable impact on the company’s current

strategic position

• All weights sum up 1.0, regardless the number of factors

 – Column 3.: Rating

• How the management deals with the external factors

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Building the EFAS matrix

• Column 4.: Weighted score

 – Multiply Weight with the Rating

 – Write the sum of the multiplications – Total Weighted Score

Column 5.: Comments – Why a particular factor was selected & how its weight & rating were

estimated

• Total Weighted Score shows:

 – How well the company is responding to current & expected factors inits external environment

 – Score can be used to compare the company with others in its industry(3.0 – average)

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EFAS matrix

ExternalFactors

Weight Rating Weightedscore

Comments

Total

scores

1.00  _____ 

Opportunities

•……….. 

•……….. 

Threats

•………… 

•………… 

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The process of environmental scanning

25/09/2013 Segments of the environment

Identify the opportunities ant threats

Assess the nature of the environment

Audit the environmental influences

Identify the key competitive forces

Identify the competitive position

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Approaches to making sense of the

environment

25/09/2013 Segments of the environment

Environmental conditions

   E  n  v   i  r  o  n  m  e  n   t  a   l  c  o  n

   d   i   t   i  o  n  s

Simple  ComplexStatic

Dynamic

•Historical analysis•Forecasting

•Decentralisation

•Experience andlearning

•Scenarioplanning

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Dimension of dynamism

25/09/2013 Segments of the environment

Changingdynamically

T

V

Static

Dynamic

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Dimension of complexity

25/09/2013 Segments of the environment

Structural changes•The increasing probability of appearance and disappearance of factors/connections

T

V

T

V

In static environment In dynamic environment

Complexity•Increasing number of influencingfactors•Increasing number of direct/indirectconnections•Difficulties in describing connections

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The business environment

25/09/2013 Segments of the environment

The enterprise

RegulationActions of thegovernment

Capitalmarkets

Labourmarkets

Competition

Economicconditions

Demographics

Socioculturalfactors

Technology Ecology Suppliers

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Drivers of change

25/09/2013 Segments of the environment

Forces increasing the globalisation

Convergence of the markets

-similar taste – global customer

-global supplier – transference of marketing

Cost advantages

-economies of scale –lowest cost supplier

-lower labour cost – high cost of product development

Government activities

-trade policies –technical standardisation

-host government

(

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Competitive advantage of nations (Porter’s

diamond)

25/09/2013 Segments of the environment

Some nations aremore competitivethan the others

Some industries(within nations) aremore competitivethan the others

Factor

conditions

Home

demand

conditions

Firm strategy

structure

rivalry

Related andsupporting

industries

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Competitive environment:

Porter’s five forces 

25/09/2013 Segments of the environment

Competitors

rivalry

Enterprise

Potential entrants

Suppliers Buyers

Substitutes

Bargainingpower

Threat

Threat

Bargainingpower

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The threat of entry - barriers

• Economies of scale

• The capital requirement

• Access to distribution channels

• Cost advantages independent of size

• Expected retaliation

Legislation or government action• Differentiation

25/09/2013 Segments of the environment

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The power of buyers

• There is a concentration of buyers

• Large number of small competitors in the supplying

industry

There are alternative sources of supply• The component cost is a high percentage of the total

• The cost of switching supplier is low

• There is the possibility of backward integration

25/09/2013 Segments of the environment

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The power of suppliers

• There is a concentration of suppliers

• The cost of switching supplier is high

• The supplier has powerful brand

• There is the possibility of forward integration

• The supplier’s customers are highly

fragmented

25/09/2013 Segments of the environment

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Competitive rivalry

• Competitors are in balance

• No differentiation

• Lower growth rate of the demand

• Global customers

• High fixed costs

• The acquisition leads to improve competitive

standing• High exit barriers

25/09/2013 Segments of the environment

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Industry life cycle

25/09/2013 Segments of the environment

TEmerging Growing Matured Declining

D

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Characteristics of an emerging industry

• Uncertain technology

• Uncertain strategy

• High distribution costs

• First buyers

• Constrained resources

• Subventions

T

D