basic concept of strategic management and its system (1)
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Basic concept of strategic
management and its system
An introduction to the Key concepts:
Strategic Audit
Kia Golesorkhi,[email protected]
Strategic Management
BABA-III,FBSE UP
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AGENDA
Reflections on what we remember about strategy
And strategic auditThe STEEPLE, Stakeholder Bargaining Power, Core
Competencies (SWOT)
• Setting mutual expectations, psychological contract – Recurring concerns
– Important Dates
– Deliverables
• Basic Concepts in Strategic Management, TheStrategic Audit (reading chapters 1 and 14)
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Strategy
• Strategy is a chain of decisions and movements
along their processes and patterns which help
us in always keeping or bettering our position in
the changing environment
• They are best built on our analysis of: Strengths
and Weaknesses (internal) and the Threats andOpportunities
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Mintzberg’s 5Ps on strategy components
• Perspective: Strategy requires a nonlinear 3
dimensional view showing ‘where we are’ (SWOT)
and ‘where we want to be’ (VISION) in light of
change , on the same page
• Plan: The Short to Long term Roadmap
• Position: The art of observing and bettering the
current position towards the ideal roadmap,
eventually to the ‘Vision’
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• Ploy: Skillful “maneuvers”, “moves”, “Operations” (tactics)
• Pattern: The set of alternative roads showing the idealtactical movements towards the ‘Vision’
‘Plan’ and ‘Ploy’ have a less dynamic natureIn comparison to the other three components
Mintzberg’s 5Ps on strategy components
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Strategic Decision Making
• Decisions are strategic ones, if:
– They deal with long-run and future issues
– Are Rare – unusual, no precedent to follow
– Are Consequential – huge resources & great
commitment
– Are Directive – set precedents for future
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Strategic Decision Making
• Education-Health
• Games
• Marriage –
children
• Socializing
• Faith, religion
• War, military
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Strategic Management Model
Environmentalscanning
External
Internal
SocietalTask
StructureCulture
Resources
Strategyformulation
Mission
Objectives
Strategies
Policies
Programs
Budgets
Procedures
Perfor-mance
Strategyimplementation
Control
Vision
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Where are we heading?
• Jack Welch: “Never be a victim of the job you’ve
taken”
http://www.youtube.com/watch?v=w0tPj1zymus
• Common mistakes about strategy , Michael
Porterhttp://www.youtube.com/watch?v=ibrxIP0H84M
&feature=related
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Important Times and Dates
• In-class exercise or quizzes are due the same day
(cannot be made-up for)
• Weekly papers are due Tuesday 16:00 hrs, sent to
[email protected] (cannot be made up for)
• Article Analyses and Case study papers and
presentations are to be uploaded to the coospace(first presentation date September 25th)
• Midterm : November 6th.
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Ensure you understand…
• Strategy , Vision, Mission, Goals and thestrategic management system
• Strategic Audit
• STEEPLE
• Stakeholders’ bargaining power , Governanceand CSR
• Value Chain• Forecasting
• Performance measurement
• Operational
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What influences our Vision?
• Paradigm: Basis for our interactions
–Up-brining ,Culture, Ethical –Moral Values
– Personality and (IQ-EQ) Learning Styles
– Philosophy
–
Perceptions of ‘Needs and Goals’ – Perception of ‘Roles’
– Perception of ‘the future’
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The research component…
• Start creating the habit of communicating with
facts and measurable expressions
• Start writing research papers and analytical
papers with facts
• Practice codifying your facts and citing facts
coded by other people
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Vision
• The way we view ourselves in a given current
or future state / phase
• Our life cycle stage is a good measure for
gaging our idealized picture about ourselves at
each given state/phase
• Seeing ourselves properly vs. realistic
expectations helps us see others properly
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We must become the change we want to see!!
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Mission Statements (1)
• Communicate the purpose,of our existence
(why is the world a better place with us
around?, what gaps are we filling in?)
Our stakeholder Value Proposition normally answer
the question of the purpose
– “To employ youth in a happy environment, and
to provide an affordable high quality heart
surgery service to our rural community. To helpdevelop ourselves, our community and our
investors in a sustainable manner “
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Mission Statements (2)
• Can reveal the HOW of planning: “To be
responsive to our customers’ changing needsthrough open communication”. You may include
your uniqueness and core competence as well
• Can reveal the VALUES of an organization: “To
respect the dignity of our patients and their
families”
The statement can be motto /slogan like, bullet
point list or (2-3) paragraph long
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Mission Statement (3)
• i.e. Slogan type: To give unlimited opportunity
to women (Mary Kay Cosmetics)
– Inspiring but too short. Rather good for a Vision
statement (condition, status , role…)
Keep numbers and figures out of the mission
unless you’re in politics, sports ,military and
Crisis (Quantified =Narrow statements)
• Missions statements are statement s of value
promised to the stakeholders (not quantified=
broad)
l b
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Goals vs. Objectives
• Goals are the broken down versions of
stakeholder Value Propositions – To create a healthy working environment through
additional monthly support packages
– To guarantee minimum quality through quality
assurance certification and to exceed customer
expectations through continuous satisfaction
monitoring
• Objectives use Key Performance Indicators formonitoring Financial, Operational, HR,
Marketing performance for 360 degrees
efficiency, efficacy, productivity, effectiveness
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Strategic Management Model
Environmentalscanning
External
Internal
SocietalTask
StructureCulture
Resources
Strategyformulation
Mission
Objectives
Strategies
Policies
Programs
Budgets
Procedures
Perfor-mance
Strategyimplementation
Control
Vision
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The Strategic Posture (1)• Vision: How do the leaders or orgs. see themselves
in the dynamic environment?• Vision Statement: The ‘fit’ and the ‘reach’
• Mission: Stakeholder value proposition, Core
competencies, Desired Image, Policies
• Mission Statement: Narrowed Goals? Broad Goals?
• Goals: Specific, Measurable, Achievable, Relevant ,
Time Based (SMART)
• Objectives: (Financial, HR growth , logistics –
technology, manufacturing and market growth,
Efficiency, Productivity, Efficacy, stakeholder
satisfaction %) X (year 1-5)
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Environmental Scanning (1)Strengths and Weaknesses:
Core Competencies:
1.Heritage (including past posture, Image and
Performance-CSF + KPIs),
2.Geography - Location-Position -Power ,
3.People (KSAOs +leadership styles),
4.Processes and System (including culture, strat.,
governance and structure, resources andlogistics)
5.Product and Service: Quality x Price x Segment
x portfolio
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Distinction via VIDE Test
Value Uniqueness and Immediate-Long termImportance
Imitation: Hard to copy, enjoys patent or license,
exclusivity or geographically bounded , uniqueasset
Durable: Shelf Life
Extendible: With small investments reservesvalue (also easily transferable when needed)
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Core Competencies, CSFs and KSFs
•They all end up becoming the same
• Core competence scans the internal assets
while CSF pays more attention to thedistinctive competencies of the competitors or
the industry average, KSF ranks CSFs and
analyzes how well the company is respondingto them
•
CSF should not be confused with KPI
f d
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Performance Indicators, KPIs(Goals and Benchmarks)
•
Market Gap Analysis:i.e. (usage gap = market potential – existing
usage), acquired new customers , turnover
•
Supply Chaini.e. sales forecasts, inventory, procurement and
suppliers, warehousing, transportation, reverse
logistics• Manufacturing
i.e. Cycle Time and Utilization
• Financial Ratios
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Environmental Scanning (2)
• STEEPLE trends and indicators for the Macro-
Societal Analysis.
-Forecasting not compulsory. Use secondary data
- Immediacy –Impact analysis
• Extended Porter’s Forces and the emerging
Stakeholder Bargaining Power
- Market Structure (monopoly), Integration
(M&As other networks)
- Power (advantage) x Interest,
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Issues Priority Matrix
1. Identify likely trends in societal & taskenvironment. Strategic environmental issues – determine how changes will happen in
industry2. Assess probability of these trends actually
occurring (low-high)
3. Attempt to ascertain the likely impact (low-high) of each of these trends on thecorporation being examined.
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Issues Priority Matrix
HighPriority
HighPriority
HighPriority
MediumPriority
MediumPriority
MediumPriority
LowPriority
LowPriority
LowPriority
High Medium LowHi gh
M e d i u
m
L ow
Probable impact on corporation
Pr o b a
b i l i t y of O
c c ur r en c
e
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Using key success factors to create an
industry matrix
• Key success factors:
– Variables that can affect significantly the overall
competitive positions of all companies within an
industry – Vary from industry to industry
– Crucial to determine a co’s ability to succeed
within the industry – Usually determined by the economic &
technological characteristics of industry, & by the
competitive weapons used by firms in their
strategy
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Using key success factors to create an
industry matrix
• Key success factors – deal with entire industry
•
Industry matrix: – Summarize key success factors
– Gives a weight for each factor based on how
important it is within the industry
– Specifies how well various competitors in the
industry are responding to each factor
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Using key success factors to create an
industry matrix
Total 1.00 _____ _____
1 2 3 4 5 6
KeySuccessfactors
WeightCompanyA rating
CompanyB rating
CompanyAweightedscore
Comp. Bweightedscore
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Generating the Industry matrix
1. Column 1. (key success factors)
List 8-10 factors that seems to determinecurrent & expected success in the industry
2. Column 2. (weight) Assign weight to each factor from 1.0 (most
important) to 0.0 (not important) based on thefactor’s probable impact on the overall
industry’s current & future success All weights must sum up 1.0
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Generating the Industry matrix
3. Column 3. (company A rating)
Examine a particular company in an industry
(company A)
Assign a rating to each factor from 5.0
(outstanding) to 1.0 (poor) with 3.0 as average
Rating should be based on the company’scurrent response to that particular factor –
judgment
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Generating the Industry matrix
4. Column 4. (co. A weighted score)
Multiply the weight in Column 2. for each factors
times its rating in Column 3. to obtain the
factor’s weighted score
Results will vary from 5.0 to 1.0
5. Column 5. (company B rating)
Same way as in company A’s rating
6. Column 6. (co. B weighted score)
Multiply Column 2. with Column 5.
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Generating the Industry matrix
• Finally
– Add weighted scores for all the factors in Columns
4 and 6 to determine the total weighted scores for
companies A & B – The total weighted score indicates how well each
company is responding to current & expected key
success factors in the industry’s environment
– The matrix can be expanded by adding extra
columns for companies
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Synthesis of External Factors - EFAS
• After scanning the societal & task environment and
identifying likely external factors – may want to
refine the analysis of these factors
•EFAS table – External Factors Analysis Summary – Organize external factors into the generally accepted
categories of O & T
– Analyze how well a particular company’s management is
responding to these specific factors in the light of perceived importance
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Building the EFAS matrix
• The same as IFAS, but:
– Column 1.: External strategic factors
• Most important O & T
– Column 2.: Weight
• Assign a weight to each factor from 1.0 –most important, to 0.0 –
not important
• Based on: the factor’s probable impact on the company’s current
strategic position
• All weights sum up 1.0, regardless the number of factors
– Column 3.: Rating
• How the management deals with the external factors
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Building the EFAS matrix
• Column 4.: Weighted score
– Multiply Weight with the Rating
– Write the sum of the multiplications – Total Weighted Score
•
Column 5.: Comments – Why a particular factor was selected & how its weight & rating were
estimated
• Total Weighted Score shows:
– How well the company is responding to current & expected factors inits external environment
– Score can be used to compare the company with others in its industry(3.0 – average)
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EFAS matrix
ExternalFactors
Weight Rating Weightedscore
Comments
Total
scores
1.00 _____
Opportunities
•………..
•………..
Threats
•…………
•…………
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The process of environmental scanning
25/09/2013 Segments of the environment
Identify the opportunities ant threats
Assess the nature of the environment
Audit the environmental influences
Identify the key competitive forces
Identify the competitive position
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Approaches to making sense of the
environment
25/09/2013 Segments of the environment
Environmental conditions
E n v i r o n m e n t a l c o n
d i t i o n s
Simple ComplexStatic
Dynamic
•Historical analysis•Forecasting
•Decentralisation
•Experience andlearning
•Scenarioplanning
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Dimension of dynamism
25/09/2013 Segments of the environment
Changingdynamically
T
V
Static
Dynamic
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Dimension of complexity
25/09/2013 Segments of the environment
Structural changes•The increasing probability of appearance and disappearance of factors/connections
T
V
T
V
In static environment In dynamic environment
Complexity•Increasing number of influencingfactors•Increasing number of direct/indirectconnections•Difficulties in describing connections
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The business environment
25/09/2013 Segments of the environment
The enterprise
RegulationActions of thegovernment
Capitalmarkets
Labourmarkets
Competition
Economicconditions
Demographics
Socioculturalfactors
Technology Ecology Suppliers
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Drivers of change
25/09/2013 Segments of the environment
Forces increasing the globalisation
Convergence of the markets
-similar taste – global customer
-global supplier – transference of marketing
Cost advantages
-economies of scale –lowest cost supplier
-lower labour cost – high cost of product development
Government activities
-trade policies –technical standardisation
-host government
(
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Competitive advantage of nations (Porter’s
diamond)
25/09/2013 Segments of the environment
Some nations aremore competitivethan the others
Some industries(within nations) aremore competitivethan the others
Factor
conditions
Home
demand
conditions
Firm strategy
structure
rivalry
Related andsupporting
industries
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Competitive environment:
Porter’s five forces
25/09/2013 Segments of the environment
Competitors
rivalry
Enterprise
Potential entrants
Suppliers Buyers
Substitutes
Bargainingpower
Threat
Threat
Bargainingpower
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The threat of entry - barriers
• Economies of scale
• The capital requirement
• Access to distribution channels
• Cost advantages independent of size
• Expected retaliation
•
Legislation or government action• Differentiation
25/09/2013 Segments of the environment
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The power of buyers
• There is a concentration of buyers
• Large number of small competitors in the supplying
industry
•
There are alternative sources of supply• The component cost is a high percentage of the total
• The cost of switching supplier is low
• There is the possibility of backward integration
25/09/2013 Segments of the environment
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The power of suppliers
• There is a concentration of suppliers
• The cost of switching supplier is high
• The supplier has powerful brand
• There is the possibility of forward integration
• The supplier’s customers are highly
fragmented
25/09/2013 Segments of the environment
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Competitive rivalry
• Competitors are in balance
• No differentiation
• Lower growth rate of the demand
• Global customers
• High fixed costs
• The acquisition leads to improve competitive
standing• High exit barriers
25/09/2013 Segments of the environment
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Industry life cycle
25/09/2013 Segments of the environment
TEmerging Growing Matured Declining
D
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Characteristics of an emerging industry
• Uncertain technology
• Uncertain strategy
• High distribution costs
• First buyers
• Constrained resources
• Subventions
T
D