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THE FACULTY OF THE BUILT ENVIRONMENT MANUAL 2014-2015

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Page 1: Bartlett Faculty Manual 2014 Final

THE

FACULTY OF THE BUILT ENVIRONMENT

MANUAL

2014-2015

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Faculty of the Built Environment Manual 14-15 Page 2

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1.1 UCL AND THE FACULTY OF THE BUILT ENVIRONMENT

1.2 STUDENTS

1.2.1 GETTING STARTED AT UCL1.2.2 PORTICO - THE UCL STUDENT INFORMATION SERVICE

1.2.3 TIMETABLE

1.2.4 STUDENT SUPPORT AND WELLBEING

1.2.5 CAREERS ADVICE

1.2.6 HARDSHIP FUND SCHOLARSHIPS/ BURSARIES GRANTS, SCHOLARSHIPS AND PRIZES

1.2.7 UCL FACILITIES, SYSTEMS PROCEDURES FOR STUDENT SUPPORT

1.2.8 VOLUNTEERING AT UCL

1.2.9 UCL STUDENTS UNIONS

1.2.10 BARTLETT BUILT ENVIRONMENT LIBRARY

1.2.11 FEEDBACK FROM STUDENTS, REPRESENTATION, MATTERS OF CONCERN AND GRIEVANCES

1.2.12 COMPUTING AND COMMUNCIATIONS AT THE BARTLETT AND UCL

1.2.13 FACULTY OF THE BUILT ENVIRONMENT COMPUTING

1.2.14 E-LEARNING ENVIRONMENT

1.2.15 COMPUTER CLUSTERS

1.2.16 SAFETY AND SECURITY

1.2.17 CONTACTS FOR DETAILS OF FIRST AID STAFF AND FIRE MARSHALLS

1.3 ADDITIONAL INFORMATION

1.3.1 RELATIONS WITH STUDENTS STAFF COLLEAGUES AND THE PUBLIC

1.3.2 TRAVEL AND FIELDTRIPS

1.3.3 ACADEMIC REGULATIONS – Programmes and Scheme of Award

1.3.4 ENROLMENT

1.3.5 ATTENDANCE

1.3.6 TEACHING AND LEARNING

1.3.7 MOODLE: THE ON-LINE LEARNING ENVIRONMENT

1.3.8 SUBMISSION OF COURSEWORK

1.3.9 EXAMINATION IRREGULARITIES

1.3.10 FEEDBACK FROM TUTORS

1.3.11 MARKING SCHEMES

1.3.12 DISCLOSURE OF RESULTS

THE FACULTY OF THE BUILT ENVIRONMENT MANUAL

CONTENTS

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1.3.14 REFERENCES

1.3.15 EXAMINATION BOARDS

1.3.16 GRADUATION

1.3.17 CAREERS ADVICE AND SUPPORT AFTER GRADUATION

1.3.18 UCL ALLUMNI

1.3.19 BARTLETT AMBASSADORS

1.3.20 BARTLETT CLUBS

1.4 APPENDICIES

WHERE TO GO FOR INFORMATION FOR STUDENTS

LIST OF USEFUL INTERNET LINKS

REGULATION RELATED INFORMATION

EXAMINATION IRREGULARITIES, PLAGIARISM, CHEATING COLLUSION AND MISCONDUCT

GUIDELINES RE: PLAGIARISM A

THE USE OF TURNITIN FOR STUDENTS

GRIEVANCE PROCEDURE

LIST OF UCL POLICIES LIST WITH WEB LINKS

DATA PROTECTION

FREEDOM OF INFORMATION

GREEN POLICY

SUPPORT TO STUDY POLICY

COMPUTER POLICY

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Preface

University College London is a world-class, research-led, multi-faculty university, consciously and deliberately global and wide-ranging in its reach and ambition. We strive for excellence and are committed to making a difference in the world; our aim is to provide an educational environment that reflects these values and supports our students. We encourage interdisciplinary study and believe that all areas of study can inform and enrich each other. We are one of the world’s very best universities, consistently placed in the global top 20 in a wide range of world rankings.

UCL is ranked 5th in the world’s top ten universities. Central to its foundation in 1826 was to offer academic excellence to students of any race, class or religion, and enable research into solving real-world problems. These principles continue to this day, with a student body of 27,000, around 43% of our students come from 155 countries worldwide, and UCL has a friendly and cosmopolitan atmosphere. We work hard to embed a global perspective in all our teaching.

UCL is composed of 10 Faculties each home to world-class research, teaching and learning in a wide ranging variety of fields. In fact UCL is London’s largest multi-disciplinary University.

DISCLAIMER

This handbook is not meant to be exhaustive or to be a substitute for the various formal statements of UCL, University of London or other regulations, courses etc. However, some of the most relevant materials from these documents have been reproduced in this Handbook for ease of reference. Students are strongly advised to read this Handbook in conjunction with the following publications, which take precedence over it and should be consulted for officially approved information. These are available from the UCL Student and Registry Services (much of the information can also be found on UCL’s website: www.ucl.ac.uk):

• UCL Regulations for Internal Students

• UCL Calendar, especially Volume III: Scholarships, Prizes and Bursaries (available from the Registrar’s Division – www.ucl.ac.uk/registry)

The following web addresses can also be consulted as necessary:

a. http://www.ucl.ac.uk/academic-manual/

b. http://www.ucl.ac.uk/srs/academic-regulations

c. http://www.ucl.ac.uk/current-students

Every effort has been made to ensure the information is accurate at the time of publication but the Faculty of the Built Environment reserves the right to change the stated contents, arrangements, examinations and staffing of a course or facility, or to withdraw them before or during the session.

1.1 UCL AND THE FACULTY OF THE BUILT ENVIRONMENT

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Provost’s Welcome

A message from the President and Provost - Professor Michael Arthur

Welcome to UCL and to your studies in one of the world’s leading universities. You are joining a University with a very proud history and outstanding values. From the outset in 1826, we have always focused on bringing the brightest and the best students to UCL from a diverse range of backgrounds and a wide range of cultures, irrespective of race, religion or social background. We were also the first university in England to admit women on the same basis as men. We believe that serves to create an outstanding learning environment that will help you to develop to your full potential.

We encourage you to learn together, to explore the very boundaries of knowledge, and to pursue your personal creative ideas. During your time here we want you to excel, and to develop your own critical independent thinking, your problem-solving skills and your ability to communicate and to work effectively in a team. You have chosen to come to a research-intensive University and it is our intention that you will not only be exposed to the outstanding research excellence at UCL, but also to the research process, such that you understand what knowledge is, how it is created, and how knowledge develops and advances over time.

We are a comprehensive University that covers most disciplines with excellence across the board in the Built Environment, Medicine, Arts and Humanities, Social and Historic Sciences, Engineering, Law and Maths and Physical Sciences. More than 250 of our academic staff staff hold distinguished Fellowships of the Royal Society, the British Academy or the Academies of Engineering, Social Sciences, or Medical Sciences. You will learn in an outstanding and intellectually stimulating environment – a real hotbed of new ideas, creativity and constructive challenge.

We will also encourage you to work and to think across disciplines, wherever and whenever you can. One of the outstanding features of UCL is that working readily across disciplines is part of our institutional culture and we are renowned for being highly effective at it, both in our teaching and our research. As your course progresses we will help you to grow in confidence, such that you are ready to contribute effectively to global society, once you graduate.

You will also find yourself in a university that offers you many other opportunities to develop your interests beyond your academic work. There are many opportunities for you to learn new skills and to further develop your interests via the many student societies, or to contribute to the local community via the numerous volunteering opportunities open to you. Above all, please study hard, but also ensure that you really enjoy your time at UCL.

With very best wishes,

Michael Arthur

President and Provost

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THE BARTLETT FACULTY OF THE BUILT ENVIRONMENT

DEAN’S WELCOME

Welcome to The Bartlett. UCL is almost unique amongst world leading universities in having one of its ten Faculties devoted to the built environment, and this is in the tradition of its radical roots. Most university faculties cluster together around a series of disciplines and methods, however The Bartlett is organised to tackle the challenges facing our planet and society in which the built environment plays a role. In the same way that UCL is comprehensive, The Bartlett is comprehensive. We cover most of the different ways of thinking about this subject area, and in those areas we do not cover ourselves we aim to partner with the best in the world.

This means that The Bartlett is both large and quite complex. As students joining UCL you should first make sure that you take advantage of this and get out to meet people on other programmes looking at the built environment from other perspectives.

Second, take advantage of London. You are lucky to be in one of the most exciting of world cities at a particularly exciting time. In the last few years London has really become a cross roads in the world. So take advantage of that to meet others from around the world and to forge the friendships that will last a lifetime.

Finally, enjoy yourselves. Don’t forget that being a student is fun.

All the best,

Alan Penn

Dean

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WELCOME TO THE BARTLETT, UCL’S GLOBAL FACULTY OF THE BUILT ENVIRONMENT.

Individually, our schools and institutes lead their respective fields. Our Faculty spans the entire Built Environment area of study and research. In partnership, they develop new responses to pressing world issues. As a whole, they represent a world-leading, multidisciplinary faculty, united by the radical spirit of UCL. Together, in the heart of London, with a wealth of resources, partners and urban history on our doorstep, we are able to learn about and explore the built environment in ways that are impossible elsewhere.

As one of the oldest but most radical faculties of its kind, The Bartlett has built a reputation for education and research that draws students and academics from across the world.

You will find that UCL is referred to on occasion variously as UCL, University College or College, and the Faculty of the Built Environment is often referred to as The Bartlett.

The Faculty of the Built Environment is a single departmental faculty and references to ‘departmental’ (e.g ‘Departmental tutor) normally refers to provision school or an institute within the faculty.

FACULTY OF THE BUILT ENVIRONMENT STRUCTURE

Our schools and Institutes operate at the leading edge of ten distinct fields from architecture, planning and spatial analysis to energy, project management and development in the global prosperity. Together, they offer a network for collaboration and a way of looking at issues and challenges that is unique in built environment education and research.

The Faculty of the Built Environment organisational structure

The Faculty of the Built Environment – Schools and Institutes

The Bartlett School of Architecture http://www.bartlett.ucl.ac.uk/architecture

The Bartlett School of Architecture is one of the world’s most exciting architecture schools, whose name stands for provocative ideas, boundary-pushing research and high-achieving lecturers and students.

The Bartlett School of Architecture

The BartlettSpace SyntaxLaboratory

The Bartlett School of Planning

The Bartlett School of Construction & Project Management

The Bartlett UCL School for Environment, Energy & Resources

The Bartlett Centre for Advanced Spatial Analysis (CASA)

The Bartlett DevelopmentPlanningUnit (DPU)

UCL Institute for Global Prosperity

DirectorBob Sheil

Senior Administrators Emer Girling, Stoll Michael

DirectorJulio Davila

Departmental Administrator Nkenji Okpara

DirectorAndrew Hudson-Smith

Departmental Administrator Sonja Curtis

DirectorTadj Oreszczyn

School Manager: Simon Buller

DirectorAndrew Edkins

Departmental Administrator Sue Anderson

Director Nick Gallent

Departmental Administrator Lisa Fernand

DirectorLaura Vaughan

Senior Administrators Emer Girling, Stoll Michael

DirectorHenrietta Moore

Administrator: tbc

UCL Institute for Environmental Design & Engineering

UCL Energy Institute

UCL Institute for Sustainable Heritage

UCL Institute for SustainableResources

DirectorBob Lowe

DirectorMay Cassar

Director Mike Davies

DirectorPaul Ekins

The Bartlett, UCL Faculty of the Built Environment Dean: Alan Penn

Faculty Manager: Helen Fisher Academic Administration Manager: Annabel Brown

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The Bartlett Space Syntax Laboratory http://www.bartlett.ucl.ac.uk/space-syntax

The Space Syntax Laboratory is the originator of the architectural research discipline of space syntax. Space syntax research has led to a fundamental understanding of the relationship between spatial design and the use of space as well as longer term social outcomes.

The Bartlett School of Planning http://www.bartlett.ucl.ac.uk/planning

The Bartlett School of Planning has been teaching and investigating the form, planning, design and management of cities for a century. Its programmes and research are among the most sought after in the field.

The Bartlett School of Construction & Project Management

http://www.bartlett.ucl.ac.uk/cpm

The Bartlett School of Construction and project management is an international centre of excellence in the teaching and research of project management and economics.

The Bartlett Development Planning Unit http://www.bartlett.ucl.ac.uk/dpu

The Bartlett Development Planning Unit (DPU) helps to build the capacity of local and national governments, agencies and businesses working towards socially just and sustainable development in the global south.

The Bartlett Centre for Advanced Spatial Analysis http://www.bartlett.ucl.ac.uk/casa

(CASA) is one of the leading forces in the science of cities, drawing on computer-based visualization and modelling to generate new insights for use in city planning, policy and design.

The Bartlett UCL School of Environment, Energy and Resources

www.bartlett.ucl.ac.uk/bseer

The Bartlett School of Environment, Energy and Resources (BSEER) is home to the Faculty’s Institutes that specialise in Energy, Environment, Resources and Heritage, and the staff and students that work within and across its Institutes. The role of the School is to facilitate the Institutes and help them establish themselves and grow, enabling them to focus on and develop their academic direction and strategies.

What are the advantages of collating several Institutes in one School?

BSEER serves two principal functions. It will provide a framework for administrative support to the four Institutes, combining expertise in, amongst other things, management and delivery of research proposals, multi-disciplinary projects and teaching programmes.

The School will also provide a collaborative and flexible environment for the four Institutes to share knowledge and resources. Staff will have the opportunity to move between disciplines and engage with the School’s shared problem domains of Energy, Environment, Resources and Heritage. BSEER will allow staff to participate more easily in multidisciplinary research to solve real-world problems, both at The Bartlett and in the wider UCL community.

The UCL Energy Institute http://www.bartlett.ucl.ac.uk/energy

(UCL-Energy) blends expertise from across UCL to deliver world-leading learning, research and policy support on the challenges of climate change and energy security.

The UCL Institute of Environmental Design and Engineering http://www.bartlett.ucl.ac.uk/iede

UCL IEDE pursues a deeper understanding of the part played by choices relating to buildings and the urban environment in tackling some of the greatest challenges facing mankind, in areas such as health, human well-being, productivity, energy use and climate change. We are part of The Bartlett: UCL’s global faculty of the built environment.

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The UCL Institute for Sustainable Resources (UCL ISR) http://www.bartlett.ucl.ac.uk/sustainable

(UCL ISR) generates knowledge in the globally sustainable use of natural resources and brings together experts from across UCL to train future leaders of this field. Our definition of resources is broad, and our research approach is equally inclusive, bringing together experts from across UCL. We are part of The Bartlett: UCL’s global faculty of the built environment.

The UCL Institute for Sustainable Heritage (UCL ISH) www.bartlett.ucl.ac.uk/heritage

The UCL Institute for Sustainable Heritage (ISH) generates knowledge he UCL Institute for Sustainable Heritage delivers sustainable solutions to real world problems concerning cultural heritage, working with external partners on ground-breaking, cross-disciplinary research and innovative teaching for future heritage leaders.

The Institute of Global Prosperity www.bartlett.ucl.ac.uk/prosperity

The Institute for Global Prosperity sets out to develop such cross-disciplinary knowledge as an evidence-base for novel approaches to achieve sustainable societies.

It will launch in October 2014 with social anthropologist Professor Henrietta L. Moore, UCL chair of Culture, Philosophy and Design, as its founding director. It will be

ADDRESSES AND LOCATION

The individual Schools and institutes are located in a number of different buildings on the UCL campus.

Bartlett School of Architecture

2nd Floor

132 and 140 Hampstead Road

London NW1 2PS

Bartlett Space Syntax Laboratory

2nd Floor

140 Hampstead Road

London NW1 2PS

The Bartlett

EUSTON ROAD

TAVISTOCK PLACE

GOWER STREET

TOTTENHAM COURT ROAD

HA

MP

ST

EA

D R

OA

D

UPPER WOBURN PLACEEUSTONSQUARE

LONDONEUSTON

GOODGESTREET

WARRENSTREET

132-140 HAMPSTEAD ROAD

WATES HOUSE

CENTRAL HOUSE

90 TOTTENHAMCOURT ROAD

1-90TORRINGTON PLACE

TAVISTOCK PLACE

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Bartlett School of Construction and Project Management

1-19 Torrington Place,

London, WC1E 7HB

The Bartlett School of Planning

5th and 6th Floors

Central House

14 Upper Woburn Place,

London, WC1H 0NN

Development Planning Unit

34 Tavistock Square,

London, WC1H 9EZ

Bartlett School of Environment, Energy and Resources

1st, 3rd and 4th Floors

Central House

14 Upper Woburn Place,

London, WC1H 0NN

The Energy Institute/ Institute of Sustainable Resources

1st Floor

Central House

14 Upper Woburn Place,

London, WC1H 0NN

Institute of Sustainable Heritage

Institute of Environmental Design and Engineering

Central House

14 Upper Woburn Place,

London, WC1H 0NN

CASA

1st Floor

90 Tottenham Court Road,

London, W1T 4TJ

The Institute of Global Prosperity

3rd Floor

140 Hampstead Road

London NW1 2PS

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UCL LIBRARY AND COLLECTIONS

UCL has a large number of libraries covering specialist disciplines in a number of locations around the Campus. Please refer to the library web site for full details of the collection and the services available http://www.ucl.ac.uk/library/

THE BARTLETT LIBRARY

The UCL Bartlett Library is located on the Ground Floor of Central House, 14 Upper Woburn Place, WC1H 0NN. Details on opening hours are available at http://www.ucl.ac.uk/library/eslib.shtml

Other UCL libraries hold materials relevant to students at The Bartlett. Details of all UCL libraries are available at: http://www.ucl.ac.uk/library/sites.shtm

UCL GOVERNANCE AND ADMINISTRATION

UCL’s governance structure includes the Council, the Academic Board and a formal committee structure. The Council is UCL’s governing body and Academic Board its senior academic authority. The operational management of UCL is the responsibility of the Provost’s Senior Management Team (SMT).

The College provides professional services through the Registry, Student Finance Office, Student Support Office, International Office, Examinations Office, Alumni Office, etc. details can be found on the UCL website. Within the Faculty overall oversight is through the Faculty Office.

Details of UCL’s formal Committee structure and its governance are at

www.ucl.ac.uk/ras/acs/governance/committees

FACULTY - GOVERNANCE AND ADMINISTRATION

The Faculty’s Governance and management structure includes the Faculty Management Advisory Group, Faculty Teaching Committee, Faculty Examination Board, and Faculty Research Advisory Group and within each school or Institute the governance and management are overseen by a range of committees and working groups including Programme, Teaching and Learning committees, Library Committee welfare and support, administration groups – see Section 2 for further details.

Administration within the Faculty is overseen through the Faculty Office. Each School or Section is administered through their own office.

DEAN’S OFFICE AND FACULTY OFFICE Location – 132-140 Hampstead Road,

Dean of the Bartlett

Professor Alan Penn

View Alan’s profile

Email: [email protected]

Faculty Manager

Helen Fisher

Email: [email protected]

Dean’s PA

Tracey Cresswell and Leda Parker

Email: [email protected]

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Sub- Dean and Faculty Tutor

Susan Ware

Dean’s Office and The Bartlett School of Architecture

Email: [email protected]

Faculty MRes Tutor

Professor Dejan Mumovic

The Bartlett School of Environment, Energy and Resources

Email: [email protected]

Faculty Graduate Tutor (Taught Postgraduate Students)

Mr Peter McLennan

The Bartlett School of Environment Energy and Resources

Email: [email protected]

Faculty Graduate Tutor (Postgraduate Research Students)

Dr Steven Marshall

The Bartlett School of Planning

Email: [email protected]

FACULTY OF THE BUILT ENVIRONMENT - FACILITIES AND IT

Faculty Facilities Manager

Kevin Jones

Email: [email protected]

Faculty Facilities Assistant

Rosanna Seels

Email r.seels @ucl.ac.uk

Faculty IT Manager

Yusah Hamuth

Email: [email protected]

COMMITTEES AND STUDENT COMMITTEE REPRESENTATION

Committees

Students are encouraged to be properly represented on school/Institute committees details in Section 2 of this handbook. In addition student representation is welcomed on a number of Faculty committees at the Bartlett and nominations addressed to the Faculty office for representation on the following committees are invited:

The Bartlett Faculty Teaching Committee reviews and monitors all teaching activity and associated quality assurance procedures at

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the Bartlett. Six meetings per year – during term time

Faculty Library Committee – meets three times a year – during term time

Students are also encouraged to participate on various UCL and Student Union committees – see: www.ucl.ac.uk/academicmanual/part-7/committee-student-representation. Student Union representatives sit on all key College committees. Details of UCL’s formal Committee structure and its governance are at

www.ucl.ac.uk/ras/acs/governance/committees

Staff Student committees, all schools/institutes have regular meeting of staff student committees see Section 2 for details of elections/ representation procedures

Representation on Professional Bodies. Most professional bodies have student representatives on their principal committees, see the relevant professional body’s websites for details.

STARs Scheme Student Academic Representatives (StARs)

StARs (Student Academic Representatives) are elected to represent students’ views to UCL. StARs sit on various committees at a course, faculty and University level, at which they act as the voice of students, ensuring that UCL takes into account the needs of students in its decision making processes. As a StAR students can expect

to develop interpersonal, communication, organisational and problem solving skills with the aid of training and through experiences representing fellow students.

Bartlett Ambassadors

Bartlett Ambassadors are recent graduates passionate about sharing the research, achievements and experience of The Bartlett with students across the globe. Bartlett Ambassadors are a way for us to spread the word about the work of The Bartlett and UCL to prospective students, businesses, governments and alumni in whichever part of the world they’re from and for graduates to develop and maintain a professional connections and network.

Bartlett Research Assistant in Student Experience & Future Pedagogy

The Bartlett is investing in the student experience, through funding student initiatives and by devoting a member of staff in the faculty office to this area. The Bartlett encourages students to get involved by attending events, becoming a Student Representative (StAR), volunteering with UCLU, setting up school-specific student societies or facilitating new fun events. If you have an idea and would like some support, get in touch.

The 2014–2015 post holder is Dr Brent Pilkey. Feel free to contact Brent on [email protected]. Brent is also a part-time Teaching Fellow in The Bartlett School of Architecture; feel free to stop and chat with him if you see him around The Bartlett.

Find out about student events and initiatives by following @bartlettstudent on Twitter.

KEY TIMETABLE DATES 2014 - 2015

Term Date

First Term Monday 22 September 2014 - Friday 12 December 2014

Second Term Monday 12 January 2015 - Friday 27 March 2015

Third Term Monday 27 April 2015 - Friday 12 June 2015

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For those departments that operate them, College Reading Weeks are the weeks beginning Monday 3 November 2014, and Monday 16 February 2015

CLOSURES AND BANK HOLIDAYS

College Closures

Christmas

CLOSE – Tuesday 23 December 2014 at 17.30 p.m

RE-OPEN - Monday 5 January 2015

Easter

CLOSE - Wednesday 1 April 2015 at 17.30 p.m.

RE-OPEN - Wednesday 8 April 2015

Bank Holidays

CLOSED - Monday 4 May 2015

CLOSED - Monday 25 May 2015

CLOSED – Monday August

ACCESS TO UCL AND FACULTY BUILDINGS

Please note that you will need to carry your ID card with you at all times to gain access to most UCL buildings. The range of times for access is assigned according to student status, see section 2 for the relevant hours of access.

OPENING HOURS FOR FACULTY BUILDINGS

Refer to Section 2 for opening hours and access arrangements for different programmes

The buildings are closed after their stated hours. However, should you be locked in the building out of hours, dial x222 on the nearest internal phone (020 7679 3333 from mobiles) and ask to be put through to Security. Explain your situation and Security will come and let you out.

Visitors

All visitors will be required to sign in with reception of the building they are visiting and should be escorted by, or in the company of, a member of UCL staff whilst they are in the building.

UCL STUDENT SUPPORT/WELFARE

UCL- Online Student Support Website

The UCL Online Student Support Website aims to provide advice and support for common student problems through the internet. The website is organised round an on-line support group and advice pages. The support group provides peer support; once you have registered for the group you can log open and anonymously discuss any issues that may be troubling you. Students who have used this website so far have talked about how helpful it has been to find out that they are not alone with their problems, whether they be academic or emotional, and to get advice from people who have been through the same things as them.

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There are also advice pages with practical suggestions on how to address issues that are often of concern to students. Areas covered include; anxiety, loneliness, coping with exams and many others. There is also a ‘sources of support’ web page with details of where you can find further help if you feel you need it. You can find the website at www.ucl.ac.uk/support-pages

FACULTY OF THE BUILT ENVIRONMENT STUDENT SUPPORT AND WELLBEING

Within the Faculty three levels of formal student support are available, personal tutors, departmental tutors and the Sub Dean Faculty tutor. This support compliments the support and advice provided by tutors and programme directors. In addition for first year undergraduate students there is a mentoring system in place to help new students with the transition from school to University. Information regarding the names and contact details and the roles of staff involved in student support and wellbeing roles are available in Section 2 and on the UCL web site www.ucl.ac.uk/support-pages

Sub Dean and Faculty Tutor Susan Ware [email protected]

The Faculty Tutor oversees academic and pastoral services within the faculty and acts as link with the College. The Faculty Tutor works closely with personal tutors, departmental tutors and academic staff to facilitate any matters of concern relating to academic progress, personal matters, grievances, discipline etc. she is available to all students by appointment. All conversations with the Faculty Tutor are confidence.

Departmental/ Faculty Graduate tutors

Each school or Institute will have a Departmental tutor (and /or Faculty Graduate Tutor for postgraduate students and research students) appointed to provide additional support and advice to students. This might include matters that students may not wish to discuss with their personal tutor or academic procedure or referral for specialist support, learning agreements and grievances. See Section 2 for names and contact details

Personal tutors

Every student will be allocated a member of staff who will generally be their Personal Tutor throughout their time at UCL.

PROFESSIONAL ORGANISATIONS – PROFESSIONAL VALIDATION

Many of the programmes offered in the Faculty are professionally validated and/or affiliated to Professional Institutions, the programmes lead to a professional qualification which meets specific professional criteria. In Section 2 schools give details of these qualifications and membership or accreditation procedures.

Professional bodies include:-

The Royal Institute of British Architects (RIBA)

The Royal Institute of Chartered Surveyors (RICS)

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The Royal Town Planning institute. (RTPI)

The Chartered institute of Building (CIOB)

Chartered Engineers (CEng)

Chartered Institution of Building Services Engineers (CIBSE)

British Institute of Facilities Management (BIFM)

International Facility Management Association (IFMA)

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1.2.1 GETTING STARTED AT UCL

This section provides a synopsis of guidance and ‘where to look and how to find out’ for information for students will need during their time at UCL. (For comprehensive details search on the UCL web site, and/or refer to each school/institute for specific arrangements which are in the school or programme section, or ask an appropriate member of staff.)

This section is by no means exhaustive and as the academic year progresses more facilities become available in the Schools and across the UCL so keep looking at the Bartlett Website for your School and Faculty news and read the College e-mails.

You are part of the UCL community and a member of the Faculty of the Built Environment during the time you are at UCL you will meet work with and socialise with students, colleagues and staff from across the University. It is a time to build up friendships and make contacts for the future. It is important to remember as part of this community that we value our professional relationships with each other and protect the reputation of the university through considerate behaviour and academic best practice. This section describes briefly some of the procedures, rules and regulations which you will need to be aware of during your time at UCL. In all cases fuller details are to be found on the UCL website through the links indicated.

This section contains the following sub-sections:

• Getting started- Enrolment, Passwords, Identity cards, e-mail,

• Portico

• Timetable

• Student support and wellbeing

• The Bartlett Library

• Scholarships bursaries and hardship funds

• UCL facilities, systems and procedures for student support

• Computing and communications

• Safety and Security

New students enrolment

Further details about enrolment are at http://www.ucl.ac.uk/new-students/enrolment.

However, you should have received full details from your school/section by email over the summer. You will need to have completed the pre-enrolment exercise online at

http://www.ucl.ac.uk/new-students/preenrolment

Pre-arrival, new students will be asked to obtain their UCL userid and password via the Online User Registration service https://www.ucl.ac.uk/our/uclidForm.do Their

UCL userid and password will then allow access to Portico to complete pre-enrolment.

ENROLMENT AND INDUCTION EVENTS

1.2 STUDENT SUPPORT

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The pre-enrolment service provides new students with the opportunity to:

• check and update key personal information on their student record

• ensure that all details regarding their programme or course fees are correct before they commence their studies

• accept UCL’s academic and financial regulations, the Data Protection statement and draw their attention to the ‘UCL – Student Relationship’ document

• pay fees pre-arrival or confirm sponsorship.

On completion of pre-enrolment new students will receive an appointment via email to enrol in person, allowing UCL to verify identity, confirm their registration and obtain a UCL ID card. You will also be notified of Induction and welcome events

Continuing students should have received an email from Registry outlining how to re-enrol via Portico — see

http://www.ucl.ac.uk/currentstudents/essentials_benefits/continuing. A list of frequently asked questions is also available on line h t t p : / / w w w . u c l . a c . u k / c u r r e n t - students/essentials_benefits/enrol_faq. Please read your previous emails, and these answers before emailing any queries. If, after having read the FAQs, you have any queries, please contact the following:

• logging on using your UCL userid and password - the EISD Help Desk on 020 7679 7779 or email [email protected]

• queries about your student record – the Student Records Office on 020 7679 4127 or email [email protected]

• queries about your fees – Fees and Credit Control Office on 020 7679 4125 or email [email protected]

• queries about your module selections – the Examinations Section on 020 7679 4126 or email [email protected]

All students should hold a UCL ID card. Please visit the Security Systems website at

http://www.ucl.ac.uk/estates/security/systems/identity-cards if you do not have a current card or need to obtain a replacement.

When you register at UCL for the first time you will be given a College Identity (ID) card. It is essential that the card is carried with you whenever you are on College premises. You will need it to access most College building, to move between floors and use it for printing and copying.

If you lose the card, go to the Access Systems Office in the Andrew Huxley Building with some form of ID for a replacement. It is important that you get your UCL College identity card as soon as possible, as it will give you access to the

Bartlett, Library, College buildings etc. If you are just starting your course, you will get an authorisation slip to get the College ID Card when you enrol, together with an allocated time when you can get your photograph taken and the card processed. You cannot substitute your own photograph. Details at www.ucl.ac.uk/estates/security/systems/identitycards/

Registry provide an IS information sheet to each student at enrolment in late

September. All new students will be preregistered with automatically

CONTINUING STUDENT ENROLMENT

IDENTITY CARDS

EMAIL ACCOUNTS

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generated

passwords. Students will be issued with registration slips containing this information

together with matching starter–packs.

Email accounts are provided to all students upon registration as an ISD user and the use of your UCL email account is mandatory for e-communication with UCL. The administration and tutors who will only use your UCL e-mail address to contact you. See also Computing and Communications at the end of this Section and web link

www.ucl.ac.uk/isd/students/mail/live

myaccount.ucl.ac.uk/User Authentication Service

UCL passwords expire after 150 days and you are recommended to register with the UCL user authentication service. Expiry warnings are sent to your UCL email

address during a 30 day period, prior to your password being reset. This will allow you to refresh your password without needing to be physically visiting the Service Desk, You can read your UCL email on the web at http://www.ucl.ac.uk/isd/students/mail. For further details and how to register for the User Authentication service, please check the following web pages: myaccount.ucl.ac.uk/uas-register. Please also check the main MyAccount web pages for further user account information on myaccount.ucl.ac.uk

If you change your term time contact or home address, email or your phone numbers please input the changes on the UCL student information service, PORTICO to ensure that we can contact you. See https://www.ucl.ac.uk/current_students

1.2.2 PORTICO - THE UCL STUDENT INFORMATION SERVICE

Access to PORTICO is available to everyone across UCL - both staff and students alike – via the web portal www.ucl.ac.uk/portico. You will need to logon using your UCL userid and password, which are issued to you once you have enrolled. These are the same as the ones used for accessing UCL restricted web pages, UCL email and the Windows Terminal Service (WTS). If you do not know them, you should contact the IS Helpdesk as soon as possible,

http://www.ucl.ac.uk/isd/common/servicedesk

As a student you can take ownership of your own personal data by logging on to PORTICO. In PORTICO you can:

• Edit your own personal data e.g. update your home and term addresses, contact numbers and other elements of your personal details

• Complete online module registration – i.e. select the modules you would like to study, in accordance with the rules for your programme of study (subject to formal approval and sign off by the relevant teaching department and your parent department)

• View data about courses/modules – i.e. information on courses/modules available either in your home department or elsewhere to help you choose your optional modules

• View your own examination results online.

If you have any comments or suggestions for PORTICO then please e-mail:

PASSWORDS

CHANGE OF ADDRESS

ACCESS TO PORTICO

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[email protected]/students/services_2/personal_information)

1.2.3 TIMETABLE

The UCL Online Timetable can either be accessed via PORTICO or on: www.ucl.ac.uk/timetable. The Online Timetable lets you see your personal timetable week by week and can be used to find out when things are being taught across UCL. You can use it to select modules which will fit in your timetable.

There are four types of timetable:

• Personal timetable which displays all the modules you registered to attend in Portico (compulsory modules will be entered automatically), including lectures, seminars, tutorials, labs, film screenings, computer training and more. Once you select your options in Portico they will appear in your timetable the next day. If a module selection is rejected or deleted in Portico it will be removed from your timetable the following day. Groups such as tutorials, labs and seminars are added to your timetable when you are assigned to a group by the teaching department. You can choose to display all groups for your modules. Check your personal timetable regularly for changes to dates, times or locations.

• Department (School or Institute) or Subject Area timetables by year of study – you can use this to find options that fit into your timetable.

• Degree programme timetables by year of study.

• Custom timetable lets you choose modules to create a timetable.

Login with your standard UCL username and password to display your personal timetable, or select a department or subject area, a degree programme, or individual modules and create a custom timetable.

The features of the on-line timetable are:

• You can change its display to view a week, a term or year;

• You can click back and forth through weeks or select a particular week;

• There are 3 sizes of event display to choose from;

• You can click on an event to open a pop-up box and see all details;

• You can link to UCL maps route finder by clicking on the room.

The Online Timetable also offers a calendar subscription service, allowing you to get a feed of your personal timetable directly to your live@UCL account, or to your smartphone or personal calendaring service (e.g. Google Calendar, Apple iCal). This service is accessible via the Online Timetable. Alongside personal timetables online, you will also be able to subscribe to an iCalendar feed of your timetable, compatible with live@UCL (via the web and Outlook desktop) and many other calendaring services. Your personal timetable will also give you the option to subscribe to a calendar feed. This will import all of your teaching, as well as selected departmental events, into either your live@UCL calendar or another compatible calendar of your choice

1.2.4 STUDENT SUPPORT AND WELLBEING

Support advice and guidance is provided at three levels, College, Faculty and School level and covers a wide range of support/welfare provisions, some of which are listed below. Further details can be found on the website at www.ucl.ac.uk/support-pages and http://www.ucl.ac.uk/currentstudents/support. and also on the Faculty and School websites. Please consult the school or programme section or handbook specific initiatives. Your Personal Tutor and

UCL TIMETABLE

STUDENT SUPPPORT

INTRODUCTION

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Programme Director will also be able to direct you to services provided by the University. A great deal of information is available on the UCL website and the School and Faculty websites but if in any doubt ask someone.

This section gives details of many of the support services available to students and the links to the UCL website which provide more details. This section is by no means exhaustive and as the academic year progresses more facilities become available in Schools and across the College so keep looking at the Bartlett Website for your School and Faculty news and read the College e-mails.

The UCL Online Student Support Website aims to provide advice and support for common student problems through the internet. The website is organised round an on-line support group and advice pages. The support group provides peer support; once you have registered for the group you can log on and anonymously discuss any issues that may be troubling you. Students who have used this website so far have talked about how helpful it has been to find out that they are not alone with their problems, whether they be academic or emotional, and to get advice from people who have been through the same things as them.

There are also advice pages with practical suggestions on how to address issues that are often of concern to students. Areas covered include; anxiety, loneliness, coping with exams and many others. There is also a ‘sources of support’ web page with details of where you can find further help if you feel you need it. You can find the website at www.ucl.ac.uk/support-pages

Details of UCL’s welfare services including a video outlining support available and information on equal opportunities and racial and sexual harassment are on http://www.ucl.ac.uk/currentstudents/ support. See also Student Counselling

Student and Registry Services run daily sessions for students at 3-4 Taviton Street as follows:

• Student Support/Wellbeing drop-in and Appointments

• Monday to Friday inclusive – 09:30-11:00 hours Friday only – 14:00-17:00 hours appointments only

• Student funding drop in and appointments

• Monday and Tuesday – 14:00-17:00 hours Student complaints/discipline appointments only

• Wednesday and Thursday – 14:00 17:00 hours.

• Women students The UCL Advisor to Women Students confidential advice on women’s welfare issues. Further details at http://www.ucl.ac.uk/academic-manual/part- 5/adviser-to-women-students

• International students UCL provides a comprehensive support and events programme for International Students. International Students should visit UCL’s dedicated International student support website at http://www.ucl.ac.uk/iss for full details.

Within the Faculty three levels of formal student support are available, personal tutors, departmental tutors and the Sub Dean Faculty tutor. This support compliments the support and advice provided by tutors and programme directors. In addition for first year undergraduate students there is a mentoring system in place to help new students with the transition from school to University. Information regarding of the names and contact details and the roles of staff involved in student support and wellbeing roles are

UCL ONLINE STUDENT SUPPPORT

WEBSITE

OTHER UCL STUDENT SUPPORT

SERVICES

1 FACULTY STUDENT SUPPORT

SERVICES

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available in The School Manual

UCL have now implemented a Personal Tutoring Strategy to enhance the pastoral support to all students. Through the Personal Tutoring Strategy, UCL intends that its students:

• Are provided with pastoral support which is tailored to their needs, enabling them to take full advantage of their time at UCL to develop and maintain a healthy and happy outlook on life;

• Are given the opportunity to reflect on their learning and personal development, and to discuss and formulate appropriate strategies to fulfil their potential during their studies at UCL;

• Are equipped with a lifelong approach to learning enabling continuing personal and intellectual growth;

• Develop an awareness of the need for professional and career development, and receive guidance on the planning and recording of skills development throughout their studies in order to realise their career aspirations;

• Experience the benefits of working with peers and tutors within a supportive atmosphere.

Every student will normally be allocated a member of staff who will be their Personal Tutor throughout their time at UCL. The scheme requires that students and personal tutors are to meet on a regular basis: for 1st Year and one year Masters programmes students, this is intended to be 5 times and in subsequent years 3 times per year Attendance at these meetings will be used as evidence of a ‘point of contact’ for the Student Engagement procedures for Points Based Immigration System reporting.

Each member of staff will make it known when they intend allocating time to be available for meetings and students will need to ensure that they are having the frequency of meetings they require.

If you experience problems which impact your academic work then you need to make us aware of this at the time, not retrospectively at the end of the year. It is best to resolve any issues as soon as they arise, there are a number of mechanisms to do this. The escalation process for resolving personal issues is firstly with your Personal Tutor, then the Course Director, then the Faculty Tutor (Susan Ware), and DR Ruth Siddall (College Mediator) or finally the Formal Grievance procedure

At the start of the academic year you will be informed the name of your Personal Tutor. See the School Manual for the allocation procedure.

Schools and Institutes will have tutors at departmental level who co-ordinate the personal tutoring scheme and support undergraduate students, advising on academic and pastoral matters. At post graduate level Departmental Graduate Tutors and Faculty Graduate Tutors who also will support students, consult the School Manual for details of who to contact in your school.

The Sub-Dean and Faculty Tutor, Susan Ware, is available by appointment to see students. In addition to dealing with students’ personal and welfare matters, the Sub-Dean and Faculty Tutor will liaise between the Bartlett and the UCL on matters relating to UCL regulations, assessment procedures and fees. The Sub-Dean/Faculty Tutor also coordinates applications for access

PERSONAL TUTORING SCHEME

DEPARTMENTAL TUTORS AND

DEPARTMENTAL GRADUATE TUTORS

FACULTY TUTOR

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funds/ scholarships, etc. Susan Ware is available by appointment [email protected], she is to be found on the second floor of 140 Hampstead Road close to the school of Architecture general office.

The Bartlett runs a mentoring programme for its first-year undergraduate students. This scheme helps ease the transition from school to university life, by providing incoming first-year students with trained student mentors. Details of the scheme can be found in Section 2

1.2.5 CAREERS ADVICE

The UCL Careers Service Team is based in the University of London Union (ULU) Building on Malet Street. The team of 11 professional Careers Advisers have responsibility for liaising with a particular academic department and hence have specialist knowledge in that area. The UCL Careers Service is dedicated to providing professional and impartial career management advice to UCL community.

UCL Careers Service offers a comprehensive careers information and advice/guidance service plus varied Recruitment Events and Employer Led Skills Development Programmes to current students, staff and GradClub members at UCL. The Careers Service Guide gives detailed information on all of our core services plus details of specific activities and events that are running this academic year. The UCL careers website porvudes links to employers advertising appointments both in the Uk and abroad.

New users of the Careers Service can use the Guide or the relevant section of this website to identify which of our services will be most useful to you based on your current situation. For those who are more familiar with what is offered and know what services you’re interested in, the Guide or site will explain how to access them and how to book where necessary

The School/Section Careers Liaison Officer is the link between UCL’s Career Advisory Service, the School and the student. The UCL Career’s Advisor for our Faculty is Patrice Ware.

Specific careers advice can also be obtained from the school/institute Careers Liaison Officer – details in your School section or handbook.

The UCL Doctoral School also runs a series of courses to improve research students’ key skills. See http://courses.grad.ucl.ac.uk/

The HEAR provides a single electronic source of information recording your achievement. It details activities beyond the traditional transcript or degree result. It can be accessed by students whilst studying on the degree programme or after completion and graduation.

The HEAR applies to UCL undergraduate students who enrolled for the first time in the 2011-2012 academic session and thereafter. For more information on your HEAR, please refer to: http://www.ucl.ac.uk/hear/.

1.2.6 HARDSHIP FUND SCHOLARSHIPS/ BURSARIES GRANTS, SCHOLARSHIPS AND PRIZES

The Bartlett has a number of faculty wide travel and tuition scholarships for which students can apply. These are often undersubscribed, so it is worth

MENTORING SCHEME

UCL CAREERS SERVICE TEAM

UCL DOCTORAL SCHOOL

HEAR - HIGHER EDUCATION

ACHIEVEMENT REPORT

TRAVEL & TUITION SCHOLARSHIPS

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applying.

Travel Awards administered by the Faculty Tutor are detailed at

http://www.bartlett.ucl.ac.uk/architecture/programmes/professional-studies/travel-awards. A number of awards are made in the region of £250- £300 per award.

• Sir Henry Herbert Bartlett Scholarship for “architectural education through travel”.

• Richard Llewelyn Davies Scholarship for “travel and study”.

• Owings Travel Scholarship for “travel and study in America”

• Maggie Scruton Travel Scholarship for “travel and study in France”.

UCL offers a number of scholarships including

UCL Graduate School Fellowships that can offer financial support to research students undergoing genuine hardship. Most applications for UCL Scholarships for

Overseas Students are to be made through UCL’s International Office, but specific contact addresses for Scholarship and Award schemes can be found in the booklet Sources of Funding for Graduate Students available from UCL’s Study Information Centre Ext: 020 7679 3000 or UCL’s Scholarships Office in Registry. See also

http://www.ucl.ac.uk/prospective-students/scholarships

Details of Access funds, the Students Loans Scheme and UCL’s Expeditions and Travel Funds and other financial support

Details are outlined on http://www.ucl.ac.uk/current-students/money

TheUCL website includes details of College administered funds e.g a student conference fund, Scholarships, bursaries and funding schemes etc. These are listed at http://www.ucl.ac.uk/prospectivestudents/scholarships/scholarships/graduate/

Other funding sources can be found at http://www.ucl.ac.uk/currentsudents/money/bursaries/othersources

UCL Doctoral School website outlines its funding programme at:

http://www.grad.ucl.ac.uk/funds

Further details of Faculty administered scholarships etc can be obtained from the Faculty Office.

1.2.7 UCL FACILITIES, SYSTEMS PROCEDURES FOR STUDENT SUPPORT

UCL provides a wide range of support systems, some of these are listed below, for further details search on the to the main UCL website.

If you have a disability (including dyslexia) or long term medical condition you are advised to contact the Disability Centre for advice and information on the additional services that may be available to you – see http://www.ucl.ac.uk/disability

TRAVEL AWARDS

UCL SCHORLARSHIPS

DETAILS

DISABLED STUDENTS AND UCL

DISABILITY CENTRE

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Staff at the Disability Centre will be able to assess your individual needs and identify appropriate sources of support and external funding. For example as a disabled student you may be eligible to apply for Disabled Students’ Allowances through your Local Education Authority. The Disability Centre also provides up-to-date information on specialist equipment and software some of which is available for students to use in the Student Enabling IT Suite (SEnIT Suite). Contact the Disability Centre to find out more about how you can gain access to these facilities.

Any students diagnosed with dyslexia may be entitled to extra time in the examinations, or other appropriate arrangements under the ‘Special Examination Arrangements for Students with Dyslexia’ regulations and there is an official procedure which must be followed to obtain this extra time. All students who have either been officially diagnosed as dyslexic (or suspect they might be) MUST make an appointment with the Dyslexia Assessment and Support Centre (DASC) on 020 7679 0100. The DASC is located in room G15, the Registry, South Wing, and they will make an assessment of both the student’s teaching and examination requirements (all students previously diagnosed with dyslexia are advised to take a copy of their prior assessment with them. Further information and advice can be obtained from UCL’s Disability Services: http://www.ucl.ac.uk/disability/

If you suspect that dyslexia underlies any literacy difficulties you may have and/or require an updated diagnostic assessment, UCL provides a diagnostic assessment service. Details of this are at http://www.ucl.ac.uk/disability/services/spld

Appointment queries should be sent to [email protected]. Appointments for

assessment should be made at the earliest possible opportunity. Students who have been diagnosed with dyslexia, but not through the UCL Dyslexia Centre must also arrange to be assessed by them. Please also let your school/institute office know that you are being assessed. Further information is at http://www.ucl.ac.uk/disability

Learning agreements may be entered into between the Faculty and the student to agree support strategies. Two types of learning agreement are available, one for academic/special needs/teaching and learning matters and the other regarding discipline and behaviour including poor attendance. Learning agreements are normally prepared by the Departmental Tutor in association with the Faculty Tutor and the student’s Personal/Programme Director.

Students and staff who have reason to be concerned about another student or a colleague are able to alert the appropriate UCL support service using the Cause for Concern procedure. This is a confidential procedure. www.ucl.ac.uk/current-students/support/wellbeing/student_of_concern

This Procedure should be read in conjunction with the Support for Study Policy. The Procedure aims to ensure that decisions about a student’s ability to study are made through a supportive process, after appropriate consultation and in the best interests of the student. The UCL Fitness to Study Procedure is intended to be used where students are not able to continue or able to return to continue the level and intensity of study required in spite of reasonable adjustments having been put in place and cannot study, work and live co-operatively and in close proximity with others as well as conduct themselves in a manner which does not impact negatively on those around them. It also applies where UCL has been unable to balance the needs and rights of an

DYSLEXIA

DYSLEXIA ASSESSMENT AND

SUPPORT

LEARNING AGREEMENTS

CAUSE FOR CONCERN PROCEDURES

FITNESS TO STUDY

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individual student against the need to protect the wellbeing of fellow students and staff. See Appendices www.ucl.ac.uk/academic-manual/part-5/support-and-fitness-to-study for policy and procedure.

UCL offers students the opportunity to have special arrangements made for examinations (if they have a documented medical or personal reason for needing them) under the ‘Special Examinations Provisions on the Grounds of Disability/Ill Health’ regulations. For example, you may have a medical problem, e.g. a bad back which requires that you sit in a special chair, or double vision which means you need a specially produced exam paper with extra large type-font to help you read it. Therefore, if you think you may need special arrangements to be made for the examination session this year, please make an appointment with the Gower Place Medical Practice on 020 7679 6306 to have your needs assessed, then collect an application form either from the Examinations Section or the Disability Office, complete it (having first obtained the signature of the Programme Director) and return it with any documentation as appropriate to the Administrator for your programme.

The UCL Disability Centre situated in G16 South Wing (Main UCL Building). It is open for drop-in termtime Monday to Thursday 10.00-16.00 and on Fridays and vacation by appointment only. You can contact the Disability Centre on 020 7679 0100; fax 020 7679 1343, or email: [email protected]. Further information can also be found on the web site http://www.ucl.ac.uk/disability

Please note that UCL will only accept applications from students who have certified and independent corroborating evidence of special needs, i.e. a letter from your doctor or a medical certificate – no alternative arrangements will be made for anyone without such evidence.

In addition, for those modules assessed solely or partially via coursework and/or oral examination etc. the Programme Director will make individual arrangements for candidates with special needs on a case-by-case basis, having taken into account the special needs of the student. It is therefore important that you discuss any requirements you may have for special consideration sufficiently in advance of the assessment date/deadline with the Programme Director in order that arrangements can be put in place as appropriate and that you notify the Programme Director of anything you think may impair your academic performance throughout the year.

All special arrangements will be made in the very strictest confidence and will not be divulged to anyone other than the Chair, the Secretary of the Board of Examiners, and the Programme Director.

UCL offers student counselling via its Student Psychological Services that aims to provide an accessible and effective professional resource for students who are facing any sort of emotional and/or mental health issues. Students can self-refer.

Details at http://www.ucl.ac.uk/studentpsychological- services/index_home. Referrals can also be made via your course or personal tutor, the Departmental or Faculty Tutor.

Students are strongly advised to register with a Doctor (General Practitioner). If you have moved recently, please make sure you are registered with a local doctor before you need one. The UCL General Practice is located in Gower Place. www.ucl.ac.uk/new-students/doctor-register

Students will be required to provide a medical certificate if they have a

SPECIAL EXAM ARRANGEMENTS/

EXAMINATION SUPPORT

UCL STUDENT PSYCHOLOGICAL

SERVICE (SPS)

MEDICAL GENERAL PRACTITIONER

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condition which is to be considered for extenuating circumstances. Students who are absent for medical reasons for more than two days should inform their Programme Director or Personal Tutor and the school administrator

It is recommended that students register with a dentist, details of UCL’s dental practice are http://thedentalcentrelondon.com

UCL’s cultural consultation service aims to enhance learning and teaching outcomes for students and staff facing cross-cultural and social conflicts. Further details at http://www.ucl.ac.uk/ccs

The UCL Language Centre (26 Bedford Way, London WC1H 0AP) offers a range of language courses at various levels for all members of UCL, including English Language, academic writing etc. If you want to use this resource and its facilities, please contact them for details on 020 7679 5454 or see http://www.ucl.ac.uk/clie/

Free IT skills support is available to students. The UCL Training Section provides, for free, a variety of on-line courses to students to improve their IT skills. These are available at: http://www.ucl.ac.uk/isd/students/training.

Students engaging in university study are expected to research their subject, write clear and concise essays, produce reports, give presentations, correctly reference sources, take exams, and manage their time effectively. There are a number of downloadable information sheets on such as time management, reading and research, essay writing, and other skills you will need to master for your studies. Further details can be found at http://www.ucl.ac.uk/transition/study-skills-resources

Schools also provide study skills workshops, academic writing, computing workshops see School or programme section or handbook details

In previous years some students have requested extra help with their graphics skills, as these skills are important in the range of project work that students are asked to engage with here at UCL. To help with this the School of Planning has developed a series of online workshops called the Urban Skills Portal. These courses provide a practical guide to producing graphics for urban design and planning projects. Through illustration and narrative, the exercises include various methods for producing and presenting computer-generated visuals.

The Urban Skills Graphics Portal programmes have been developed especially for Planners and there is no cost for Bartlett students. The workshops go through a range of software, all of which students will have free access to from personal computers.

Getting free access to Urban Skills Portal

There are four workshops to work through so ensure time is set aside to complete them. Access is here: https://extendstore.ucl.ac.uk/catalog?category=3, where users should sign up for The Urban Graphics Series (workshops 1-4).

Please note that to gain free access students must be at least pre-enrolled at UCL in order to obtain a UCL e-mail account. This can be done from 1st September onwards.

DENTIST

CULTURAL CONSULTATION SERVICE

LANGUAGE SUPPORT

IT TRAINING AND SUPPORT

URBAN SKILLS GRAPHICS PORTAL

STUDY SKILLS

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In order to pre-enrol, use the Online User Registration (OUR) service to retrieve the UCL userid and set a password to be used to log in to Portico.

Please use the contact details below if you have any problems or questions regarding the pre-enrolment service. If your query is about:

• your userid or password, please contact the ISD Service Desk on 0207 679 5000 (Monday to Friday, 8.30 - 17.30) or [email protected]

• the pre-enrolment service, please contact the Portico Services Helpdesk at [email protected]

• your fees, please contact [email protected]

Once you have your UCL e-mail account you can register for the Urban Skills Portal workshops by using your UCL email address, selecting ‘I am a new customer’ and clicking on the ‘Login’ button. The system will ask you to pay, but please ignore this and complete all other parts of the Log-in process. Within 48 hours or so you should be automatically granted free access, but if you have any problems please e-mail [email protected] for assistance. Remember: without a UCL e-mail address you will need to pay, so pre-register first

1.2.8 VOLUNTEERING AT UCL

UCL has the one of the biggest volunteering departments in the UK - with over 400 different projects to choose from – so make the most of us whilst you’re here!

Volunteering is a great way to work with people in the local community and complement your academic study. You’ll make new friends and improve your chances of getting decent paid work too. Volunteering can be logged on your HEAR report

Support and advice is available from both the Volunteering Services Unit and the student-run Volunteering Society. Here’s what they do:

Volunteering Services Unit

• 1-to-1 advice sessions to help you choose the ideal project

• On-going support from staff

• Innovations Programme (student leadership scheme)

• Personal Development Programmes

• One-off events

• Weekly newsletter

• Helpline on 020 7679 2512

Volunteering Society

• Meet other student volunteers

• Swap ideas

• Amazing socials and charity fundraising events

• Info on volunteering abroad

• UCLU’s Volunteering Magazine

• Regular Wednesday afternoon meetings

UCL VOLUNTEERING

DEPARTMENT

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The Next Step...

• Have a look at their web pages, www.uclu.org/volunteers

• Drop in and see them on the first floor of the UCLU Lewis Building at the top of Gower Street.

• Email them at [email protected]

1.2.9 UCL STUDENTS UNIONS

University College London Student Union (UCLU) offers facilities and a variety of clubs and societies, nightclub, music, student welfare and counselling, printshops, fitness centre, a sports centre, and a travel agent located on the upper floors of the Bloomsbury Theatre in Gordon Street.

In addition the Student’s Rights and Advice Centre can provide assistance on legal, financial, academic and visa-matters.

Details are outlined in the UCL Student Union Handbooks 2014-2015, available from UCL Student Union reception at Gordon Street. Events, including the Fresher week timetable, are also listed at http://pga.uclu.org/

University of London Union (ULU) at Malet Street (opposite the Waterstones bookshop) is the University of London Student Union and its facilities are available to UCL students. It has a wide range of student union services, and offers sports facilities (including a gym and swimming pool), shops (e.g. sports, computer, travel and general store), optician, laundromat, banks, Endsleigh Insurance, various bars etc. Their handbook can be picked up from their reception, or from their Fresher Fair at the beginning of this session or from their Reception in Malet Street.

1.2.10 BARTLETT BUILT ENVIRONMENT LIBRARY

The Bartlett Built Environment Library, is located on the ground floor of Central House and is just one of several UCL Libraries based around the central Bloomsbury campus. The Library comprises some 35,000 monographs and over 250 current print journal subscriptions to support teaching and research in the Faculty. The books are classified using the Library of Congress classification scheme. All current UCL staff and students are entitled to use the Library’s facilities.

Explore is UCL Library Services’ single search tool for finding journals, books, full-text articles, archive material and much more. Whether you’re looking for items on your reading list or information for a project or research, you’ll find it in Explore and you get instant access to any full-text we subscribe to. Explore can also be used to manage your Library account including renewing books, placing reservations and ordering inter-library loans.

Access to bibliographic databases is provided on several Myriad machines in the library and from any computer with web access, both on and off campus. The library is wireless enabled and has on-desk electric sockets for laptops. Architecture, Planning and general urban affairs are covered by subject specific services such as the Construction Information Service and the Avery Index to Architectural Periodicals. The Library also has access to more general resources such as the online version of the Oxford English Dictionary

UCLU

ULU

BARTLETT LIBRARY FACILITES

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and the full text of newspapers. Access to some 21,000 electronic journals is also provided via the Library website, where you can find full details of all electronic resources available.

Other facilities include two multifunctional devices (MFDs) for printing, photocopying and scanning. Payment is made using credit loaded on UCL ID cards.

The cards work on MFD machines in all the Library’s central

sites, including the Main and Science Libraries. Acetates can be bought from the Bartlett Library issue desk. Bartlett Library staff will offer assistance using these machines and loading credit.

The Library has an expanding collection of DVDs relating to the built environment. These include recordings of lectures, feature films and documentaries.

Examples of past MSc dissertations are kept by the Library. Dissertations for the last 4 years are available for reference use in the Library. Earlier reports are held in the library’s stores and may be requested with 24 hours notice.

Opening hours – term time

Monday – Friday: 9am – 20.00

Saturday: 9.30am – 16.00

Sunday: closed

Please visit the Library Services web site for a full list of opening hours of the Bartlett and other libraries, including vacations.

Staff:

Site librarians:

Caroline Fletcher (Monday, Tuesday) [email protected]

Suzanne Tonkin (Wednesday – Friday) [email protected]

Head of Issue Desk: Michela Monachesi

1.2.11 FEEDBACK FROM STUDENTS, REPRESENTATION, MATTERS OF CONCERN AND GRIEVANCES

The Faculty value student feedback about its activities. Student representation on Faculty Committees is welcomed, see Section 1 regarding UCL/ Faculty Committees and School section or programme handbook for School/ Section committees.

Both formal and informal arrangements exist for feedback from students to The Bartlett. Students may raise issues of specific concern at any time with appropriate tutors

The formal mechanisms are:

• Student evaluation of each module by a standard questionnaire, which is carried out by the Department each term. The results are presented and discussed by the Staff/Student Committee and the Faculty Teaching Committee;

FEEDBACK FROM STUDENTS

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• Year Meetings which are convened by the Programme Director and held at the end of terms 1 and 2;

• Student representation on Staff/Student Committees, Faculty Board, Faculty Teaching Committee and the relevant Programme Committee. Year representatives are elected at the beginning of each year to represent student views to the Programme Director and to serve on these committees.

The informal mechanisms are through contact with:

• The teaching staff. You should first discuss any problems with the member of staff teaching, or co-ordinating the module;

• The Programme Director or Tutor, who can be contacted directly or through the student year representatives; or through Year meetings. Student views are then fed to staff for appropriate action. Year meetings will be held at least once a term, with the agenda and minutes circulated to all concerned.

In cases of dissatisfaction, they should approach the member of staff concerned, then their Personal Tutor, the Year Coordinator, the BSc/Masters Programme Director and finally the Head of School and the Sub Dean Faculty Tutor, as necessary to resolve the issue.

All Bartlett students can, through the Sub-Dean Faculty Tutor, call upon UCL sources of assistance and information including procedures for appeal and review. Further details are available from:

http:// www.ucl.ac.uk/current-students/guidelines/grievance_procedure

Students are encouraged to comment about any aspect of their degree programme and their life in the Bartlett, or seek remedies for specific grievances, in the following ways:

National Surveys: Undergraduate students will be asked to complete the National Student Survey (NSS) and undergraduate and post graduate students will also be invited to complete the Student Barometer survey.

Programme surveys: Students are asked to complete a confidential questionnaire at the end of each year addressing matters of teaching and other teaching-related affairs, and are asked to report on their perception, both for their year/programme as a whole and for individual courses, units and seminar groups. Student questionnaires are completed anonymously by individual students, and are processed centrally. The results are reported to the school in statistical and non-attributable formats, including the typed transcription of hand-written comments. The questionnaire is handed out by and returned to the course director. It is designed to help academic staff to improve the quality of their courses in terms of content, delivery, feedback and assessment. The results are also used by the Course Director and the Faculty in the review of the Programme at the end of each academic year, information gleaned from these surveys is taken seriously and changes for the better frequently result.

These committees, normally chaired by the Director of the School or Programme Director and attended by Year Representative, meets at least once a term to discuss major issues related to the School. Student representatives elected from each year of the Programme should attend the meetings of this committee. However, attendance at this Committee is open as it is seen as

QUESTIONNAIRES AND FEEDBACK

COURSE UNIT EVALUATION/QUESTIONNAIRES

STAFF-STUDENT COMMITTEES

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a forum for discussion of all matters concerning students. The Staff-Student Committee reports to the relevant Programme Committees and to the Faculty Teaching Committee.

Students may raise issues of specific concern at any time with appropriate tutors. In cases of dissatisfaction, they should approach the member of staff concerned, then their Personal Tutor, and finally the Course Director as necessary to resolve the issue. Where students feel unable to discuss their concern with the Personal Tutor or the Programme Director they may consult the Departmental Tutor in the Faculty Tutor in the first instance.

All Bartlett students can, through the Sub-Dean, call upon UCL sources of assistance and information including procedures for appeal and review. Further details are available from the UCL Student Handbook (available from Registry).

Students should be aware of the mediation service provided by the College through Dr Ruth Siddall, students are advised to contact her before following the formal grievance procedure. www.ucl.ac.uk/student-mediator

Where the grievance cannot be resolved at School level or Faculty level or through mediation the formal UCL Grievance procedure may be appropriate. UCL policies regarding grievance procedures are outlined on:

http://www.ucl.ac.uk/academic-manual/part- 5/student-grievance-procedure

1.2.12 COMPUTING AND COMMUNCIATIONS AT THE BARTLETT AND UCL

The UCL Information Systems Division (ISD) and the Bartlett provide a broad variety of infrastructure and services for use by staff and students. These are provided both locally from within the faculty and centrally in cluster rooms and via the web.

In general everyone is encouraged to use a laptop. This is to enable staff and students to work and have access to their files wherever they need to be, whether in an office, a meeting room, classroom or working at home or while travelling.

Computers are backed up automatically when they are on UCL premises, assuming they have been properly set up (contact Bartlett IT Support at it [email protected] to ensure they are set up properly in the first instance).

If you are away from UCL for an extended period, you must take responsibility for your own backup.

Security of laptops within the building is important. The default position is that laptops used by students in shared spaces should be locked away when not in active. Masters students should use the coin-operated lockers. Students are responsible for the security and insurance of their own computers.

All use of UCL computing resources at UCL or from home needs to comply with the UCLComputing Regulations, which are outlined at:

www.ucl.ac.uk/isd/students/students/regulations

All students must register for a UCL computer account and must maintain their passwords and check their UCL email on a regular basis. Without doing so, students will risk missing critical UCL communications and course specific information.

GENERAL COMPLAINTS AND

GRIEVANCE PROCEDURE

SUB DEAN FACULTY

MEDIATION SERVICE

FORMAL UCL GRIEVANCE PROCEDURE

UCL INFORMATION SYSTEMS

DIVISION (ISD)

UCL COMPUTING GUIDELINES

REGISTRATION REQUIREMENT FOR

COMPUTING ACCESS

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Your UCL user id and password is key for access to Windows Terminal Service (WTS—see below); general Bartlett computing as well as access to

PORTICO—the UCL Student Information Service and many core systems.

You must not use your personal email address for work and activities connected with UCL: please make sure you use your UCL email. Use of your UCL email is mandatory for students for all UCL communications.

Information Systems student induction sessions will at the beginning of term 1, see website – link below. In addition there are drop-in sessions and students can attend whichever session they choose or are recommended by their course director. Sessions will generally begin every half hour, between 11.00am to 14.00

Each induction takes 30 minutes and covers the following topics:

• how to register for central UCL computing services

• user id and password

• Z Card for IT Essentials

• Service Desk

• UCL email

• halls of residence networking

• Wi-Fi on the UCL Campus

• student timetables

• Portico access

• key skills

• MyPortfolio service

• MOODLE service

• IT Training

• UCL Go! Mobile App

• computer workrooms

• printing

Central IT services induction web page (which includes a map link) can be found at

www.ucl.ac.uk/isd/students/new-students/inductions

A web page for students joining us this year can be found at www.ucl.ac.uk/isd/students/newstudents

UCL provide wireless internet access at multiple nodes throughout UCL. This means that you can access the internet from your laptop at most UCL locations including the Bartlett. It is also available in the main Quadrangle. To access UCL Wi-Fi you need to install additional software. For details on using UCL Wi-Fi and installing the software,

please see www.ucl.ac.uk/isd/students/wireless

Most halls of residence have Internet access available. The cost of Internet access is included in the hall’s fees. More details on Internet access from within halls can be found at: www.ucl.ac.uk/isd/students/halls.

INDUCTION SESSIONS

UCL WI-FI

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A broad variety of software is available for student use on the WTS system accessible via UCL cluster rooms or from home. Should you want to purchase software to install at home, there are discounts available for selected software titles from UCL procurement. You will need to be a registered student to take advantage of these discounts. For more information on available software, please refer to

www.ucl.ac.uk/isd/students/windows/software. Additionally, some software may be purchased from the College Shop on the main campus.

Student IT training and support Free IT skills training are available to students. The UCL Training Section provides a variety of courses for students to improve their IT skills. Details are available at www.ucl.ac.uk/isd/students/training

WTS is a windows terminal computer service provided by UCL Information Services Division (ISD) that anyone with an ISD user-id and password can use. You can access WTS from any computer with Internet access from inside UCL,

or from outside UCL (including outside the UK). If you want to access WTS from your laptop or your home computer, you will need to install the WTS client software – details for this can be found at www.ucl.ac.uk/isd/students/windows/wts

Cluster WTS and Remote Cluster WTS (the Microsoft Windows software found in all IS Cluster rooms) offers access to:

• your UCL e-mail

• Portico - The Student Information System

• specialist Bartlett computing services

• Bartlett Mac cluster room (Wates House)

• E-Learning environments

• other UCL password protected web pages

• essential student and staff record systems

• student web pages

• Library services

• Internet connections in Halls of Residence

• Unix services such as Socrates and Plato

• UCL Wi-Fi Internet access

• UCL wiki

For any queries regarding any centrally managed ISD resources such as any central services (e.g.: Portico), email, WTS software etc., please contact

the ISD Service Desk (see www.ucl.ac.uk/isd/common/servicedesk) either:

In person: The Service Desk can be contacted in person on the ground floor of the DMS Watson Library.

By telephone: Telephone number 020 7679 5000 (Ext 25000 within UCL). This is the most effective way to report urgent faults and deal with queries that demand a faster than 24-hour response.

By e-mail: You can e-mail [email protected] with any queries and comments that do not require an immediate response. If your query is urgent please phone the Service Desk.

SOFTWARE AVAILABLE TO STUDENTS

WINDOWS TERMINAL SERVICE

(WTS) ACCESS

HELP REGARDING COMPUTING ISD

SERVICE DESK§

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ISD Service Desk front desk opening hours (DMS Watson)

Normal term time opening hours are 09.30-17.00 Monday to Friday.

Student IT training and support Free IT skills training are available to students. The UCL Training Section provides a variety of courses for students to improve their IT skills. Details are available at www.ucl.ac.uk/isd/students/training.

The Information Systems Division web site at www.ucl.ac.uk/isd is the first point of call for UCL wide computing support information. Bartlett Support pages Information specific to Bartlett users is available at http://support.bartlett.ucl.ac.uk. This includes information on connecting to large format plotters and registering for faculty site-licensed software.

The easiest way to search for specific information if you cannot find it via the above link is to use the InfoBase index at: www.ucl.ac.uk/isd/infobase.

Free anti-virus software is available to all students: you can retrieve it for installation from the UCL software database on your laptop on swdb.ucl.ac.uk/?filter=anti%20virus with your UCL user name and password. The number of viruses circulating continues to increase at an alarming rate and the introduction of a virus to UCL’s computer network can cause extensive

damage to the work of thousands of people, and render the facility inoperable for days. Please be responsible in the data that you introduce and access using College facilities, and remember many viruses are introduced through the reading

of unsolicited emails and their attachments. If you have any doubt about the integrity of any data or website then you must consult computing staff. College computing regulations also forbid the deliberate introduction of a virus, or the use of College facilities for hacking.

An iPhone app for UCL students is available at http://itunes.apple.com/gb/

For all general inquiries about UCL refer to the main UCL web site at

www.ucl.ac.uk

UCL is well supported with specialist research computing facilities and associated support. A variety of high capacity and capability research computing resources are available to researchers and research projects for advanced number

crunching, simulation and visualisation.

1.2.13 FACULTY OF THE BUILT ENVIRONMENT COMPUTING

Faculty and departmental information, and general course information can be found at www.bartlett.ucl.ac.uk.

The Bartlett runs an email listing giving details of public lectures, seminars, conferences and other events to do with architecture and the Built Environment Emails are sent out as monthly summaries of upcoming events, and as weekly reminders of things happening over the following 7 days. All students and staff at the Bartlett should receive this list automatically, but only

INFORMATION SYSTEMS DIVISION (ISD)

WEB PAGES

INFOBASE

VIRUSES

IPHONE APPLICATION FOR UCL

STUDENTS

RESEARCH COMPUTING

BARTLETT WEBSITE

BARTLETT EMAIL LISTING

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if they have a UCL email account (ie: ending with @ucl.ac.uk).

1.2.14 E-LEARNING ENVIRONMENT

UCL provides a Virtual Learning Environment (VLE). MOODLE

This system hosts a large number of virtual classrooms for student-tutor interaction and learning material exchange in courses. The primary Virtual Learning Environment platform at UCL is the Moodle platform. For more information

on the UCL Moodle VLE please refer to the ELearning overview

www.ucl.ac.uk/isd/students/elearning and to the UCL Moodle site at moodle.ucl.ac.uk

Moodle is UCL’s online teaching and learning environment where you can take part in activities and read resources as part of your studies.

For an overview Further details at http://www.ucl.ac.uk/isd/students/e-learning/tools/moodle

To access Moodle, please visit https://moodle.ucl.ac.uk/login/

What can it do? Moodle has a wide range of tools to support learning and teaching, including tools to:

• manage resources (documents, lessons, glossary)

• support communication (forums, chat, blog, wiki)

• enable groupwork (wiki, database, forums, glossary)

• support assessment (feedback, grades, assignments (including Turnitin) and quizzes); manage administration (groups, calendar, usage reports, gradebook, questionnaire) Further details at http://www.ucl.ac.uk/isd/students/ e -learning/tools/moodle To access Moodle, please visit https://moodle.ucl.ac.uk/login/

1.2.15 COMPUTER CLUSTERS

There are Clusters of computers for student use located centrally in College and locally in the Faculty for exclusive school/section students use. For details of printing facilities see Section 2

UCL ISD computing clusters (central resource) General computing needs (e.g. word processing, etc.) are serviced by UCL ISD computer clusters available around the campus – a map detailing cluster locations can be found at www.ucl.ac.uk/isd/students/workrooms/locations

UCL computing facilities are outlined on the UCL’s website www.ucl.ac.uk/isd/

As part of student registration, students should have attended the IS inductions (you may want to revisit the IS induction presentation at

www.ucl.ac.uk/isd/students/new-students/inductions).

Central House

Hampstead road

Torrington Place

VIRTUAL LEARNING ENVIRONMENT

MOODLE

UCL CENTRAL CLUSTERS

FACULTY CLUSTERS AND

FACILITIES

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Tavistock Square

Bartlett computing staff Yusah Hamuth, Faculty Systems Manager

[email protected]) manages the entire Bartlett wide computing facilities.

Yusah’s focus is the deployment, hardware and software maintenance and operational management of all locally-held Bartlett computing facilities which are not ISD held. Rashed Khandker is the Faculty Systems Administrator and a third member of the team. All queries should be sent to: [email protected]

1.2.16 SAFETY AND SECURITY

The Bartlett undertakes all reasonable practicable steps to promote and secure the health and safety and welfare of all university personnel, students and members of the public on the department premises. Within UCL all safety matters are the responsibility of the Head of Department (HOD) and all disciplinary actions will be at the HOD’s discretion. A Departmental Safety Officer (DSO) is appointed by the HOD to implement the Health and Safety Policy within the department. Arrangements for the management of health and safety within the Bartlett are published and reviewed annually.

The following general safety rules must be observed throughout the Bartlett’s premises:

• SMOKING is banned in all buildings and immediately outside UCL property.

• ALCOHOL is not to be consumed or stored within the department, except on certain, specified occasions.

• CORRIDORS AND STAIRWELLS must be kept clear and must not be used for work or the storage of furniture, equipment, etc. They are not extensions of studio space, and items found in these areas will be disposed of.

• WORKSHOPS: students may only work in the workshops after being trained in the use of machines and when a member of the workshop staff is available to supervise their activity.

• LABORATORIES: students must make arrangements with staff to use laboratories, and risk assessments are required as part of any use of the laboratories.

• STUDIOS: no hazardous substances are to be taken into studios, and no machining, cutting or drilling with power tools or ‘hot work’ is to be undertaken in them. Rubbish must not be allowed to accumulate; waste should be removed daily. Sharps should be disposed of in the containers provided.

• PORTABLE ELECTRICAL APPLIANCES, including items brought from home, are not be to used within the department unless they have been tested for safety by the Workshop Manager or Facilities Officer (Kevin Jones).

Students should b aware of the emergency procedures pertaining to the building they are working in. The fire exits, fire marshal and first aid staff names, muster points and fire alarm procedures are displayed prominently in each building.

In the event of the outbreak of fire:

1. Sound the fire alarm, or telephone 222 using red phones in reception or any phone in the stairwells.

FACULTY CLUSTER SUPPORT

IMPLEMENTATION OF REGULATIONS

EMERGENCY PROCEDURES

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2. Evacuate the building by the nearest available exit. Do not shut down equipment.

In the event of the fire alarm sounding:

1. Evacuate the building immediately (do not use the lifts).

2. Ensure any persons under your supervision leave immediately.

3. Assemble at the assembly point marked on the fire instruction notice, do not re-enter the building) until allowed to re-enter by a Fire Marshal.

In the event of an emergency:

1. Phone 222.

2. Clearly state your location and telephone number.

3. Clearly describe the nature of the emergency.

In the event of a major accident involving injury:

1. Phone 222.

2. Clearly state your location and telephone number.

3. Clearly describe the nature of the accident.

4. Obtain assistance from the nearest qualified First Aider (if they are available or Designated Person.

In the event of a minor accident involving injury

• Obtain assistance from the nearest First Aider or Designated Person if available;

• Escort the patient to the University College Hospital Accident and Emergency Unit;

• Seek assistance from Occupational Health, which is available during normal working hours at 3 Gower Place (ext 37747).

Reporting of accidents

• All accidents must be reported;

• Obtain an Accident Report Form from the Facilities Officer or School Safety Officer;

• Complete the Accident Form immediately after the accident if possible, and forward the completed forms to the Facilities Officer who will forward a copy to the UCL Safety Office.

Electrical Equipment and Supplies:

stop using any equipment, electrical sockets, lights and/or switches if there appears to be an electrical fault.

Report the fault to a member of staff your earliest opportunity.

Water:

if you discovers spills, overflows, leaks from any source, please report to a member of staff or telephone extension number 30000.

Disabled persons will be informed by the Departmental Safety Officer of DISABLED PERSONS

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emergency escape procedures at the beginning of each academic year and shall keep the receptionist informed of their floor locations at all times. In the event of a fire, the disabled person is to proceed to landings of either stairwell on that floor and await collection by a designated Fire Evacuation Marshalls (FEM). There are emergency telephones located on each landing with written advice as to how he/she can inform emergency services of their location.

1.2.17 CONTACTS FOR DETAILS OF FIRST AID STAFF AND FIRE MARSHALLS

Facilities Manager is Kevin Jones, email: [email protected],

BSA Graham Kennet

BSP Lisa Fernand

DPU Nkenji Okpara

EI/ISR Rosanna Seels

BsEER Louise Raynham

CASA Sonja Curtis

24 Hour Emergency Contact Telephone Numbers:

- Emergencies extension 222

- Maintenance Emergencies extension 30000

KEY FIRST AID/FIRE MARSHALL STAFF

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1.3.1 RELATIONS WITH STUDENTS STAFF COLLEAGUES AND THE PUBLIC

The UCL-Student relationship is outlined at http://www.ucl.ac.uk/current-students/guidelines/srs

UCL expects its members to conduct themselves at all times in a manner that does not bring UCL into disrepute; this includes conduct whilst not on UCL premises; examination irregularities, cheating, plagiarism etc. Details of UCL’s Code of Conduct for students are at http://www.ucl.ac.uk/deanof- students/conduct and all students should read and familiarise themselves with them.

Students and staff have a responsibility under the law to take reasonable care for their own health and safety and that of other people who may be affected by their actions. They are also required to co-operate with the department so far as is necessary to enable the College to fulfill its legal responsibilities under Health and Safety legislation. You should therefore be aware of and comply with the faculty’s arrangements for health and safety

UCL is mindful of its duty of care in it’s relationship with staff and students and staff and students should be mindful of their duty of care in their relationships with each other and capacity to engage with his/her studies and/or the appropriateness of their behaviour in relation to the UCL community as a whole. In addition UCL is aware of it’s obligations to staff and students under the Equality Act 2010, to make reasonable adjustments for disabilities where possible and where appropriate and recognize diversity, and respond to complaints regarding harassment, bullying or discrimination. Concerns should be directed to either the Faculty Tutor or the UCL Union Counselling Service. UCL have specific policies and procedures relating to these problems.

All students should formally notify any change in their term or vacation address or telephone number online through the PORTICO system. Please also ensure you let the School Office know of any changes immediately. Failure to do so may result in serious delays or loss of communication between the School and the students over important matters and information.

The use of information on students held on computer by the Bartlett is governed by the Data Protection Act (1989). The Act states that an individual has the right to see any personal information held about them by any organisation, and to stop information about them being published without their permission. Please read and be aware of the implications and requirements of the Data Protection Act 1998 for your time at UCL. Guidance can be found in Appendix 5 and on

www.ucl.ac.uk/finance/legal_services/data_protection/new_starter_info.html.

The Freedom of Information Act (2000) promotes greater openness and accountability within the public sector. It imposes a duty on public authorities, like University College London (UCL) to provide two related rights of access. These are to inform the applicant whether or not the information is held and if the information is held to communicate it to the applicant.

UCL-STUDENT RELATIONSHIP

CODE OF CONDUCT FOR STUDENTS

RIGHTS AND RESPONSIBILITIES

DUTY OF CARE

KEEPING IN TOUCH

DATA PROTECTION ACT (1998)

1.3 ADDITIONAL INFORMATION

FREEDOM OF INFORMATION

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Anyone can make a request in writing for recorded information held by or on behalf of UCL, and UCL must comply promptly and in any case within 20 working days (unless one of 23 exemptions applies). UCL’s Provost and Council have overall responsibility for Freedom of Information in UCL. Operational responsibility for the processing and monitoring of Freedom of Information requests is handled by the Freedom of Information Officer. Every Faculty, Department, School and Institute within the university, has a Freedom of Information Coordinator who liaises with the FOI Officer on matters concerning Freedom of Information.

Details in Appendix 6 or www.ucl.ac.uk/finance/legal_services/freedom of information/new starter_info.html

UCL is situated in the centre of London and in spite of security, strangers can and do walk unnoticed into the campus and into buildings. Please observe simple security rules:

• Display your ID card at all times.

• Keep your personal possessions (especially money, keys and cards) in a pocket or personal bag. Don’t leave anything of value unattended. Don’t leave your possessions in unlocked rooms.

• If you see someone in the School whom you do not recognise or who is acting unusually, report this to a member of staff at Reception or contact Security (Ext 32108). If it turns out to be a student from another department it can be dealt with without offence. Do not approach strangers yourself.

Please also note UCL’s policy on personal belongings and personal security at

http://www.ucl.ac.uk/estates/safetynet/policy/in

Staff and students are advised to regularly check the UCL emergency planning website at http://www.ucl.ac.uk/emergency-planning/ in the event of a major incident or pandemic. It’s anticipated that in the event of an emergency, this website and the front page of the UCL and Bartlett websites will be used to give up-to-date advice on postponed/cancelled lectures/events and, if necessary, departmental closures. SMS

texts may also be used.

Please ensure that your mobile phone is switched off during all teaching events. If you wish to use your phone, in order to minimise disruption. Note that a UCL iPhone app for students is available at http://itunes.apple.com/gb/app/uclgo- student-edition/id357476297?mt=8

Students must obtain the specific permission of any speaker they wish to record using recording or broadcast equipment during class sessions. Recorded lectures must not be placed online and must not be distributed to persons not registered on the course in the current session. Use of photographic equipment or image capture devices also requires specific permission. Use of mobile phones, pagers, text devices etc. is prohibited, as is the use of all other electronic devices not specifically permitted by the speaker. Conversely, we may choose to record and make

available online certain events and activities.

Intellectual Property Rights (IPR) and, in particular, copyright, play an important role in the work undertaken by the UCL community both in terms of

SAFETY AND SECURITY

EMERGENCY PLANNING

USE OF MOBILE PHONES

RECORDING OF LECTURES AND

TEACHING EVENTS

COPYRIGHT/IPR

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academic output and also in the use and repurposing of materials to support teaching and learning across the institution. The library website www.ucl.ac.uk/library/copyright/ offers guidance and the staff and student IPR policy is outlined at www.ucl.ac.uk/library/copyright/yourown- copyright.

Submitted work becomes UCL property and students should always retain a copy for their own use and to build up a portfolio of their work. Coursework will be retained by the School and students are advised to keep a copy. The work of a sample of students is retained by the School to enable auditors or professional bodies validating programmes in later years to evaluate the programme’s standards. These auditors, however, do NOT have the power to alter any marks already confirmed by the Board of Examiners.

UCL has a cultural property policy that applies to all staff and students. Details can be found at: http://www.ucl.ac.uk/cultural

We may display a photograph of you in the School Office, for ease of identification and we may also wish to display photographs of departmental activities to publicise them.

The department maintains its own web pages; we may wish to publish student names and UCL contact details there. The UCL Development Office may also wish to use your photograph and personal details in a UCL publication, either as a news item or for future events.

If you do not wish to have your personal details published in these ways, please ask the Departmental Administrator for a form to request that UCL does not do so. The form must be completed and sent to the UCL Data Protection Officer. Details of UCL’s data protection policy can be found in the UCL Student Handbook.

Students proposing to use questionnaires for project work that may involve the general public are reminded that drafts should be submitted for approval to the College via their Head of School. Students may also need to consider UCL’s Data Protection policy, details of which can be found at http://www.ucl.ac.uk/finance/legal_services/dat a_protection/index.

All research proposals involving living human participants and the collection and/or study of data derived from living human participants undertaken by UCL staff or students on the UCL premises and/or by UCL staff or students elsewhere requires ethical approval to ensure that the research conforms with general ethical principles.

4.1.7 Research ethics

All research proposals involving living human participants and the collection and/or study of data derived from living human participants undertaken by UCL students on the UCL premises and/or by UCL students elsewhere requires ethical approval to ensure that the research conforms with general ethical principles. Students who think their research may fall into this category should discuss this with their programme director and/or contact

UCL’s Research Ethics Committee. Details can be found at http://ethics.grad.ucl.ac.uk.

Students should follow UCL data protection guidelines for research (e.g. site photographs, interviewing, collaborations, photography and filming) that uses

RETENTION OF STUDENTS’ COURSEWORK

CULTURAL PROPERTY

PHOTOGRAPHS

USING QUESTIONNAIRES - AS PART OF

RESEARCH/PROJECT WORK

RESEARCH ETHICS

DATA PROTECTION AND RESEARCH METHODS

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personal data of other people (e.g. images of friends, other students, tutors, family or members of the public).

Students should therefore ensure that:

• The person(s) is informed of the nature of the research and consents to their personal information being used, before research is begun.

• All information is kept securely.

1.3.2 TRAVEL AND FIELDTRIPS

Note the term ‘field trip’ can include any visit off campus including visits to sites in London, museums galleries and one day visits to UK towns and cities for research/ course work etc.

Students participating in Bartlett field trips are reminded that they are representing the Bartlett and UCL, and should ensure that their behaviour is appropriate. Any students travelling overseas should ensure that they are adequately insured (and that they have current passports, visas as appropriate, and other relevant documentation, and that they have taken the necessary health precautions (immunisation etc.) and risk precautions including risk assessment where applicable.. Students are responsible for their own passport, immunisation and visa costs. For trips to EU countries, UK students should take a current European Health Insurance Card (EHIC) for reciprocal medical care in the event of illness or accident.

Students should ensure that they are properly insured to undertake fieldwork, UCL insures students on field trips but the limit for personal possessions is low and students should take out additional insurance to cover computers, cameras etc.

Students participating in Bartlett field trips are reminded that they are representing the Bartlett and UCL and should ensure that their behavior is appropriate. Incidents of bad behavior reported to the Dean or Faculty Tutor by staff, students or members of the public will be treated very seriously, and disciplinary action will be taken if appropriate. Damage to hotel accommodation will be charged to the students listed as occupying the room.

UCL issues a safety booklet (UCL Safety in Fieldwork Handbook), a copy of which can be viewed on the safety services website. All students must be aware of the contents of this booklet if they are going on any site or field trip. An itinerary and contact list must be proposed, along with a risk assessment, and submitted to the Facilities Officer.

During the year you will be undertaking work outside UCL for coursework, dissertation research/ fieldwork, project work, etc. This may involve accessing the latest Government policies or interviewing stakeholders and policy makers but it may also involve going out of the UCL Campus and talking to the general public. You may be working in the UK but some may be going further afield to carry out research. With so many variables and permutations it is impossible to offer specific advice about personal safety. However the following general points should be kept in mind at all times:

• Fieldwork is an important part of your studies. However you should never do anything or go anywhere that you believe would put you at personal risk.

• You should always ensure that you let someone know where you are going, when you are planning to return and when you have returned.

• If you are going out to interview stakeholder groups take due care. Where possible go with someone else or hold focus groups. Do not put yourself at risk in order to obtain information. It is never worth it.

FIELDTRIPS

PERSONAL SAFETY DURING RESEARCH /

FIELDWORK OUTSIDE UCL

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• Use common sense at all times when thinking about where and how to gather your information and always pay due care and attention to your own health and safety.

• If you are travelling to a country where you are not a citizen and have no right to health care you should take out insurance to cover your costs should you fall ill or require some form of assistance. Seek advice from the Students’ Union or from travel companies.

• In addition, if you are travelling to a country where you are not normally resident you should check to be sure that you have all of your immunisations current and do not require any further medical treatment before you travel. It is worth seeking advice from the Travel Clinic which is in Mortimer Market (off Capper Street), London WC1E 6AU; this is part of the Outpatients Clinic of the Hospital for Tropical Diseases. Country specific information is also available on the Department of Health website:

www.dh.gov.uk/PolicyAndGuidance/HealthAdviceForTravellers/fs/en

• Finally, you should check the British Foreign and Commonwealth Office travel advice web pages for specific information regarding the country to which you are travelling. The website address is: www.fco.gov.uk The Bartlett expects all students to behave responsibly and comply with this advice. The School can accept no responsibility for problems you encounter as a result of failure to do so.

1.3.3 ACADEMIC REGULATIONS – Programmes and Scheme of Award

All of the Academic Regulations can be found within the Academic Regulations for Taught Programmes, which can be accessed at: http://www.ucl.ac.uk/ras/acd_regs. Here is a summary of some of the more important points but you should be familiar with all of the Regulations that govern your programme of study and check anything you do not understand on the appropriate UCL web link.

• BSC Honours Degree in Architecture, ARB/ RIBA Part 1

• BSc Honours Degree in Architectural Interdisciplinary Studies

• BSC Honours Degree Planning & Real Estate

• BSc Honours Degree Urban Planning, Design & Management

• BSc Honours Degree Urban Studies

• BSc Honours Degree in Project Management for Construction

• BSc Honours Degree in Project Management for Construction (Sandwich Programme)

• BSc Honours Construction Management

• BSc Built Environment Award

UCL Harmonised Scheme Of Award

A number of different 3 year and 4 year BSc programmes are available in the Faculty of the Built Environment, some programmes are also validated or accredited by Professional Institutions, in order to meet the professional criteria these BSc programmes generally require 12 course units to be taken completed and passed (16 course units in the case of 4 year programmes). ‘Completed’ means having met the attendance requirements and submitted work as required by the progamme diet. These professional programmes are offered in the School of Architecture, School of Construction and Project Management and the School of Planning. See Section 2 for further details on specific requirements for validated programmes.

TAUGHT UNDERGRADUATE

PROGRAMMES

BSC UNDERGRADUATE TAUGHT PROGRAMMES

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The common scale for BSc is as follows:

70-100 A (First)

60-69 B (Upper Second)

50-59 C (Lower Second)

40-49 D (Third)

0-39 F (Fail)

Under the UCL Harmonsied Scheme of Award the BSc the highest 3 first year course unit marks, the highest 3.5 second year and all of the final year course unit marks will count towards the degree classification and marks, years 1, 2 and 3 will be weighted in the ratio 1: 3: 5. The pass mark for undergraduate course units will be 40%.

Unit descriptors, assessment criteria, feedback sheets for essays, term papers and project/portfolio work explain in detail the key qualities and standards attached to the above classification of the marks.

Progression

In order to progress to the next academic year of study, a student would normally be expected to pass at least 3 course units (Architecture 3.5 course units including all design units) by the end of the 1st year and 7 course units (Architecture 7.5 course units including all design units) by the end of the second year. See section 2 for further details on progression in each school.

MA, MArch, MSc and MRes

The Faculty of the Built Environment provides a range of postgraduate taught degrees in the different Schools and Institutes. Some of these programmes also offer postgraduate certificates and postgraduate diploma awards. The regulations relating to each degree programme will vary and for details see School or programme handbook for specific information for each programme.

MArch programmes are available in the School of Architecture

MArch Architecture (ARB/RIBA Part 2) (two academic years full time, 300 credits)

MArch Graduate Architectural Design (GAD) (Full time, 180 credits)

MA History and Theory (H&T) (Full time and part time, 180 credits)

MArch Urban Design (UD) (Full time, 180 credits).

Credit accumlation system

The MArch Awards are acquired by a credit-accumulation process, in which a number of credits are awarded for successful completion of each module (element of teaching and learning). See School or programme handbook for full details of programs structure, regulations and assessment system, Masters programmes are based on a combination of credits totaling 180.

MSc Programmes are provided in the following Schools/ Institutes

• The Bartlett School of Planning

• The School of Construction and Project Management

POSTGRADUATE TAUGHT PROGRAMMES

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• The Space Syntax Laboratory

• The Centre for Advanced Spatial Analysis

• The UCL School for Environment, Energy and Resources,

• The Energy Institute

• The Institute for Environmental Design and Engineering

• The Institute for Sustainable Heritage

• The Institute for Sustainable Resources

• The Development Planning Unit

The MSc/Postgraduate Diploma Built Environment programmes are available as of full time and modular programmes leading to the award of a Master of Science (MSc) or Postgraduate Diploma or Certificate Awards.

The MSc system of modularity introduces an element of student choice of individual programme of study, flexibility of timing of study and accumulation of credits towards an award. A student is required to follow particular compulsory ‘core’ modules, plus a number of other modules from within the course curriculum.

Usually, a student following a programme will be able either to choose to complete their whole programme of study from within the curriculum of their chosen course, or to choose to incorporate in their programme of study at least one module drawn from elsewhere in the programme of modular Masters teaching offered in the Bartlett, or even the rest of UCL, according to their preference, subject to the Course Director’s agreement,

Credit accumulation system

The MSc and Postgraduate Diploma (PgDip) and Postgraduate Certificate (PgCert) Awards are acquired by a credit-accumulation process, in which a number of credits are awarded for successful completion of each module (element of teaching and learning).

The MSc is awarded to a student who acquires 180 credits, the PgDip to a student who acquires 120 credits from taught modules only, the PgCert 60 credits. See below for the MSc/MRes Scheme of award and school or programme handbooks for specific regulations regarding compulsory modules and electives modules.

Progression

A student may register initially for the PgDip in any MSc course (with the exception of Light and Lighting). A PgDip student follows the same programme of study as an MSc student, except for the MSc Dissertation. If a PgDip student obtains 120 credits, all at the pass mark standard, they may transfer their registration to MSc and undertake the Dissertation (but will need to pay the additional appropriate fee).

The maximum number of credits that may be taken from outside a course curriculum by a student following that Course for their Award is 15 credits on some courses and 30 credits on others. All modules are assessed. In some cases, non-examined support units may also be prescribed as part of a course. Students may also choose, if appropriate and with both course directors’ consent, to take modules from other Bartlett Masters courses. See section 2 for details of individual programs structure and module options.

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MSc Scheme of Award 2014-2015

These only apply to students who graduate AFTER the last day of term 3 in 2015.

To be recommended for the award of a MA, MArch, MSc and MRes degree students must successfully complete 180 UCL credits of study, no condoned passes permitted.

Criteria for the Award of a Postgraduate Certificate

i) For an award of a Postgraduate Certificate students must have completed 60 UCL credits or the equivalent 600 learning hours and obtained an overall average mark of 50% or greater.

ii) The award of merit must be given to students on Postgraduate Certificate programmes if they have satisfied both of the following criteria, but do not meet the criteria for an award of distinction:

a) The overall weighted average mark over 60 credits is 60% or higher; and

b) There are no marks below 50%, no condoned marks, no re-sit marks, and all marks are first attempts.

iii) The award of distinction must be given to students on Postgraduate Certificate programmes if they have satisfied both of the following criteria:

a) The overall weighted average mark over 60 credits is 70% or higher; and

b) There are no marks below 50%, no condoned marks, no re-sit marks, and all marks are first attempts.

Criteria for the Award of a Postgraduate Diploma

i) For an award of a Postgraduate Diploma students must have completed 120 UCL credits or the equivalent 1200 learning hours and obtained an overall average mark of 50% or greater.

ii) The award of merit must be given to students on Postgraduate Diploma programmes if they have satisfied both of the following criteria, but do not meet the criteria for an award of distinction:

a) The overall weighted average mark over 120 credits is 60% or higher; and

iii) The award of distinction must be given to students on Postgraduate Diploma programmes if they have satisfied both of the following criteria:

a) The overall weighted average mark over 120 credits is 70% or higher; and

b) There are no marks below 50%, no condoned marks, no re-sit marks, and all marks are first attempts.

Criteria for the Award of a Masters Degree

i) For an award of a Masters degree students must have completed 180 UCL credits or the equivalent 1800 learning hours and obtained an overall average mark of 50% or greater which must include a mark of 50% or greater for the dissertation.

POST GRADUATE TAUGHT PROGRAMMES

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ii) In exceptional circumstances and with the agreement of the Examination Board, a student may be required to make specified amendments to their dissertation within one month provided that:

a) The amendments are minor and the dissertation is otherwise adequate; and

b) The student has satisfied all other requirements for the award of a Masters degree.

iii) The award of merit must be given to students on Masters programmes if they have satisfied all of the following criteria, but do not meet the criteria for an award of distinction:

a) The overall weighted average mark over 180 credits is 60% or higher; and

b) The mark for the dissertation is 60% or higher; and.

c) There are no marks below 50%, no condoned marks, no re-sit marks, and all marks are first attempts.

iv) The award of distinction must be given to students on Masters programmes if they have satisfied all of the following criteria:

a) The overall weighted average mark over 180 credits is 70% or higher; and.

b) The mark for the dissertation is 70% or higher; and

c. There are no marks below 50%, no condoned marks, no re-sit marks, and all marks are first attempts.

1.3.4 ENROLMENT

Further details about enrolment are at http://www.ucl.ac.uk/new-students/enrolment and you should have received full details by email over the summer. You will need to have completed the pre-enrolment exercise online at http://www.ucl.ac.uk/new-students/preenrolment

Pre-arrival, new students will be asked to obtain their UCL userid and password via the Online User Registration service https://www.ucl.ac.uk/our/uclidForm.do Their UCL userid and password will then allow access to Portico to complete pre-enrolment.

The pre-enrolment service provides new students with the opportunity to:

• check and update key personal information on their student record

• ensure that all details regarding their programme or course fees are correct before they commence their studies

• accept UCL’s academic and financial regulations, the Data Protection statement and draw their attention to the ‘UCL – Student Relationship’ document

• pay fees pre-arrival or confirm sponsorship.

On completion of pre-enrolment new students will receive an appointment via email to enrol in person, allowing UCL to verify identity, confirm their registration and obtain a UCL ID card.

Continuing students should have received an email from Registry outlining

NEW STUDENTS ENROLMENT

CONTINUING STUDENT ENROLMENT

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how to re-enrol via Portico — see:-

http://www.ucl.ac.uk/currentstudents/essentials_benefits/continuing

A list of frequently asked questions regarding online enrolment is available at

http://www.ucl.ac.uk/current-students/essentials_benefits/enrol_faq

If, after having read the FAQs, you have any queries, please contact the following:

• logging on using your UCL userid and password - the EISD Help Desk on 020 7679 7779 or email [email protected]

• queries about your student record – Student Records Office on 020 7679 4127 or email [email protected]

• queries about your fees – Fees and Credit Control Office on 020 7679 4125 or email [email protected]

• queries about your module selections – the Examinations Section on 020 7679 4126 or email [email protected]

1.3.5 ATTENDANCE

UCL considers regular attendance at lectures is essential and as such has strong guidelines for attendance. UCL’s attendance regulations can be found at http://www.ucl.ac.uk/current-students/services/studyinformation/attendance

Undergraduate and Masters programme students are expected to be in attendance during the College terms throughout your programme of study.

College regulations state that all undergraduate students must be in attendance at all times during term time, including any ‘Reading Weeks’ during the first two teaching terms. This excludes the approved vacations at Christmas and Easter, unless your programme of study requires you to attend a vacation or field course. However, some schools offer additional teaching/ support during the holiday periods, (attendance at these events is not mandatory) Students should establish from their programme directors/personal tutors what and when support is available. See School or programme handbook for programme specific arrangements.

With regard to the summer vacation, apart from a short holiday period, Masters students must be in attendance at all times until the end of the course. If students are carrying out work for their dissertation/project/design which will be enhanced by travelling abroad, eg: to their home country to collect relevant and essential data, then an application for Study Leave can be made through the Course Director and the Faculty Academic Administration Office. A programme of work and a time schedule must accompany the application for Study Leave, and approval must be obtained before student goes abroad. Applications must be made one month before intended departure.

Under UCL Regulations, you are allowed to enter for examinations or assessments only if your teachers can confirm that you have attended the appropriate course and pursued it to their satisfaction. You may not be permitted to present assessments or take examinations if your attendance is unsatisfactory. In all Faculties the teachers regard satisfactory attendance and behaviour at lectures, tutorials and other classes (including any relevant studio, practical, field and studio work) as obligatory. Attendance must not drop below 70%.

You must arrive at all classes on time. Late arrivals are very disruptive and often delay the teaching session for everyone. You will not be permitted to sign the register is you arrive late, and this will be logged as an absence. Tutors also reserve the right to refuse admission to those who arrive late.

ATTENDANCE REQUIREMENTS

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Students prevented from attending for bona fide personal or medical reasons must advise their personal tutor or Course Director and School Office before non-attendance. Notification of absence should be as contemporaneous as is reasonable and reasons for absence will not be considered retrospectively.

If you are absent from UCL for more than two consecutive days, you must inform your Programme tutor/Personal tutor.

All students should note that they must be available, if required, to meet the external examiners or for oral examinations. Your programme director will inform you of examination arrangements.

Students are carrying out work for their dissertation/project/design which will be enhanced by travelling abroad may be granted study leave. Initially students should discuss this with their Programme Leader/Director who will advise on College procedures for leave, approval must be obtained before student goes abroad. Applications must be made one month before intended departure.

Any absence for more than 2 days due to illness requires a medical certificate or third party evidence. Internal and external examiners may take illness or other circumstances into account when assessing work but only if a formal request for extenuating circumstances is submitted supported by documentation such as a medical note. Approval for absence due to foreseen circumstances must be cleared in advance through your Year Coordinator and Programme Leader/Director. See also the section on Extenuating Circumstances and the “health” sites at www.ucl.ac.uk/current-students Students’ attendance will be reviewed at the meetings with their Personal Tutors

Engagement monitoring is undertaken by academic departments at regular points during students’ registration at UCL. This is to ensure that students are engaging with their studies; to identify problems as early as possible to ensure that action can be taken to advise and/or assist; and to meet the requirements set by the UK Border Agency for students with Tier 4 visas. UCL has a duty of care to all students and treats all students equally, except where UK legislation does not allow this. For further information see

http://www.ucl.ac.uk/current-students/guidelines/monitoring_engagement

Students who wish to interrupt their studies, change their status as part/full-time students or extend the final deadline for completion of Programme requirements for personal, health or other reasons should first discuss their position with the Programme Director. Depending on each case, permission from the Faculty Tutor and UCL Dean of Students (Academic) may be required and will be given only under exceptional circumstances. Further details can be found herehttp://www.ucl.ac.uk/current-students/services/studyinformation/interruption

Postgraduate Students

You may withdraw your entry to the entire examination provided that you notify the Examinations Section in writing not less than seven days before the date of your first examination. If you wish to defer part of your examination (i.e to postpone some but not all of the elements for which you have registered) then you will require UCL approval by submission of the appropriate application form. If you should absent yourself without prior approval, then you will be deemed to have made an attempt at the examination.

Undergraduate Students

You may withdraw your entry to an examination on academic grounds only

ATTENDANCE AND STUDY LEAVE

ILLNESS AND SICKNESS OR OTHER ABSENCE§

ENGAGEMENT MONITORING §

INTERRUPTION AND EXTENSION OF STUDIES

WITHDRAWING FROM EXAMINATIONS

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with the approval of Departmental and Faculty Tutors. This withdrawal must be made using the official form (Withdrawal from Examination on Academic Grounds) and Faculty approval must have been obtained by the end of the first week of the third term. If you should absent yourself without prior approval, then you will be marked absent and deemed to have made an attempt at the examination. Affiliate students must complete all assessments in each course for which they are enrolled. The only exception will be for a candidate who wishes to withdraw his/her entry on medical grounds or following a bereavement (provided s/he has not entered the examination hall), where an ‘Exceptional Withdrawal from Examinations’ form should be completed.

www.ucl.ac.uk/current-students/exams_and_awards/GI/withdrawal_exams

1.3.6 TEACHING AND LEARNING

Methods within the programme, a wide variety of teaching and learning methods are used to ensure efficient and appropriate learning activities.

Lectures are normally used in those courses which involve the teaching of knowledge, information and concepts in relation to specific subjects.

Seminars are often used in conjunction with lectures to provide sufficient time for interaction and discussion. These are normally based on advance preparation by the students, supported with detailed guidance by the tutors.

Workshops provide short practical exercises designed to develop a particular skill. In comparison with seminars these require less advance preparation but equally active participation by students.

Project/design/portfolio work are an essential part of all programmes. Projects are designed to provide a focused and intensive method of learning whereby students acquire integrative, creative and prescriptive skills through the study of ‘live’ or simulated situations. Some courses consist predominantly of project/design work. Project work may be organised on an individual or group basis or a combination of both. It is assessed through coursework which may take several forms such as verbal and visual presentation, graphic displays and written reports. Marks can be awarded on a group or individual basis or a combination of both.

Fieldwork is included in some units and takes a range of forms – from short, specific site visits to a one-week long overseas field trip. The longer visits are accompanied by staff but students may also need to make independent site visits for their own study.

Each course requires assessable ‘output’ from the students. This can take various forms but can be grouped into three general categories: Examination, coursework, and project/portfolio/ design work. See section 2 for Unit/module descriptors of assessment criteria, task outputs, marking schemes submission requirements etc.

Each output is assessed and marked by an internal assessor which will usually include usually the course/programme leader. The work is then normally second marked by another internal assessor who may either ratify the mark or propose a change. Samples of work (usually the top, the bottom and the borderline grades) are also assessed by the external examiners who also ratify the marks. In the case of Architecture portfolio submissions the work is assessed by a panel – see Programme Handbook for details of portfolio assessment procedures.

TEACHING AND LEARNING

FORMS OF ASSESSMENT

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Examinations normally consist of unseen written papers, each typically taken in two or three hours early in Term 3. An examination timetable is sent to each student towards the end of the second term. But it is the student’s responsibility to check where and when their examinations are. Past papers can be consulted via the Library electronic resources.

Coursework is a more common form of assessment in the Bartlett: written work carried out in the student’s own time but submitted at specified times in one or more stages throughout the course. Coursework may take several forms such as verbal and visual presentation, graphic displays and written reports or traditional essays/’thesis’/ dissertations. Marks can be awarded on a group or individual basis or a combination of both.

Work is assessed soon after the submission and the staff normally provide feedback within one calendar month of submission. When the deadline for submission is the end of a term feedback will be given by the second week of the following term. Feedback sheets for essays, term papers and project work explain in detail the key qualities and standards attached to the grading/ classification of the marks.

The marks given at any of these stages are provisional (formative) and subject to ratification by the Board of Examiners whose meeting takes place at the end of Term 3. The Board consists of both internal and external examiners.

Project/Design/ portfolio work, assessment includes; portfolio review, assessment of oral / visual presentation and assessment of the written work. The submission may include two components; assessment of oral / visual presentation (which may or may not receive a mark) and /or assessment of the written/or graphic, digital work. Oral feedback on the presentation normally takes place at the time of presentation. Feedback on the written work / reports/design work follows the same procedure as for coursework. Project work may be assessed on an individual or a group basis or a combination of both. Many courses include a combination of outputs (e.g. 60% exam. and 40% coursework) and hence involve a combination of assessment methods. See Section 2 for details of the assessment criteria/ outputs required for all course units/modules, these will vary from programme to progamme.

Many courses include a combination of outputs (such as 60% exam. and 40% coursework) and hence involve a combination of assessment methods.

Each output is assessed and marked by an internal assessor who is usually the course/unit/module leader. Generally, the work is then second marked by another internal assessor who may either ratify the mark or propose a change. Samples of work (usually the top, the bottom and the border line grades) are also assessed by the external examiners.

Undergraduate programmes

Note: in the following, the term ‘retake’ means that a student retakes the course concerned, including the taught components of that course. ‘Resubmission’ and ‘resit’ means that the student only undertakes to submit the assessed work required for that course, but does not participate in the taught components of that course.

1. For all Bartlett BSc degrees Years 1 and 2, only one retake or resubmission is allowed for each failed course.

2. All students on professionally accredited programmes who have gained 11 or more course units, but less than the 12 course units required to gain their degree, may retake the course or resit the examination of the failed

ASSESSMENT PROCEDURES

SUBMISSION DEADLINES

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course units on the next examination occasion.

UCL’s regulations state ‘normally’:

• Students who fail a course at the end of Year 1 may retake the whole course ‘on not more than one subsequent normal (examination) occasions’, typically the June of the following session and/or the session after that. In some cases, e.g. course work/ design work, and subject to certain criteria, students can re-submit prior to the start of the following session, typically by early September.

• Students who fail a course at the end of Year 2 may retake the whole course on the next examination occasion. Term papers will be treated as above.

• Students who fail a course at the end of Year 3 may not retake the course and the mark stands for the purpose of degree classification.

See School or Programme handbook for specific regulations for undergraduate and post graduate taught procedures.

Students should note that when examination forms one element of the assessment for a course, students must take (retake if failed) the exam in order to pass the course.

At the beginning of the academic year, undergraduate students should register for all courses they are retaking or resubmitting, along with the maximum 4 course units they normally take.

Students retaking or resubmitting more than one course unit/module are advised to discuss the programming of their work with their Programme Leader and Module Coordinator.

A passed course may not be retaken in order to gain a better mark.

1.3.7 MOODLE: THE ON-LINE LEARNING ENVIRONMENT

Moodle is the name of the Virtual Learning Environment (VLE) which UCL uses. A VLE is a web-based interactive platform where students can access materials posted by the module tutors and perform small tasks and exercises online, including submitting coursework. It is used as the primary mode of communication for module-related information, so it is important to learn how to use Moodle from the very beginning. Students can access Moodle anywhere provided they have access to the Internet, and the interface is very user-friendly and easy to navigate. Most assessments are required to be submitted via moodle. See School/Programme/Module section for the submission requirements for each unit/modules

Moodle at UCL can be accessed at http://www.ucl.ac.uk/moodle. Students login using their standard UCL username and password. However, in order to register for a module, students will need a module password (enrolment key), which will be specific to that module. The module tutor or module coordinator should be able to provide students with all the necessary details on how to access the Moodle page for their module. For more information on Moodle and how to use it, please visit the Moodle community at http://moodle.org/

1.3.8 SUBMISSION OF COURSEWORK

UCL have introduced new regulations relating to the submission of coursework.

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FOR the Academic year 2014-15 unless specifically stated otherwise all coursework will be submitted via the Moodle system. You will have the process for actually submitting work explained to you in the first week of term 1. Additionally to submitting work to Moodle there is requirement to submit a hard copy of the coursework for assessment purposes.

All work must be submitted via Moodle/Turnitin by the deadline given by the tutor. Work not submitted via Moodle/Turnitin by the deadline given, will be considered late. Following your online submission, students must submit a hard copy of their work to the School Office by the time directed in the unit/module requirements. The submitted work should declare the percentage similarity as well as the word count.

Assignments must not be handed to individual members of staff, or left in their mailboxes, or posted under the door of the School Office. Assignments will not be accepted by fax or email unless previously agreed in writing. Under exceptional circumstances where students are abroad assignments can be posted to the School Office by prior arrangement with the programme administrator. The assignment must arrive on or before the hand-in deadline with a completed feedback sheet attached to the assignment. All assignments submitted electronically via Moodle must arrive by the deadline.

Unless agreed prior to the deadline all work submitted late will have lateness penalties imposed. Extensions will only be granted for illness (with a medical certificate) or family or personal reasons by agreement with the programme or module director. See school or programme handbook for specific hand-in procedures.

If a student has a valid reason for being unable to submit their assignment by the specified time and date, s/he must speak with the programme or module director outlining the reasons for late submission and providing evidence to support the statement. Such evidence may include, for example, a medical certificate, police incident number, or a letter from a Hall Warden.

If the reasons are acceptable a new submission deadline will be agreed and the School Office will be informed of the change. If the reasons are not considered valid the work will have lateness penalties imposed.

Valid reasons include illness, bereavement and other serious personal problems. This does not include computer problems of any description. Students are strongly advised to submit their work in good time to meet the deadline.

There are two modes of submission depending on the nature of the coursework. It is essential that you read the instructions for hand-in/submissions which your unit/ module descriptor/hand-out and the Moodle site for your module should clearly state. It will state the format (electronic and or hard copy) required and mode of submission (time and location of hand-in) is required for each assignment. If in doubt please consult your Module Coordinator.

Please ensure that your coursework submission is adequately labelled with your name, the relevant module code, the date of the submission and the name of the module/course director. Your course director may require additional information, but you will have been made aware of this before your deadline. If your piece of coursework is outsized, or not in document format, please make sure it is still adequately labelled as above and before the deadline. Any CDs or memory sticks/flash drives must be clearly labelled with your name, relevant module code, submission date and your Module Coordinator/ Programme Leader.

The School is required to retain copies of student work, which may be

HAND-IN PROCEDURES

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electronic and or hard copies for external examination, or for Departmental teaching assessment exercises and for exhibitions of student work.

Please note that Moodle pages are archived over the summer, and coursework submitted online during the previous academic year will no longer be available to students. If you require a copy of your assessed work you are strongly advised to keep an additional one for yourself.

1. Coursework Submitted Electronically

You will be able to view feedback for assignments submitted electronically on Moodle no more than one calendar month after the submission deadline (unless otherwise indicated by the module tutor).

2. Coursework Submitted as a Hard Copy

Feedback for assignments submitted as hard copies will be returned on the feedback sheets and should be available in the student no more than one calendar month after the submission deadline (unless otherwise indicated by the module tutor).

Please note: All coursework marks are subject to both internal and external moderation, and remain provisional until confirmed by the Board of Examiners.

If your submission is late, it may be subject to penalties–outlined below. Your course director should be made aware by you of any extenuating circumstances that have contributed to the lateness of submission.

Once received, the coursework will be checked off against a register. This will be kept as proof of submission and passed to the relevant course director. The coursework will be date stamped and you will be given a receipt with the course code; dated and signed by a member of the School Office team.

In line with the current UCL Academic Regulations for Students, where coursework is not submitted by a published deadline, the following penalties will apply:

• A penalty of 5 percentage marks should be applied to coursework submitted the calendar day after the deadline (calendar day 1).

• A penalty of 15 percentage marks should be applied to coursework submitted on calendar day 2 after the deadline through to calendar day 7.

• A mark of zero should be recorded for coursework submitted on calendar day 8 after the deadline through to the end of the second week of third term. Nevertheless, the assessment will be considered to be complete provided the coursework contains material that can be assessed.

• In the case of coursework that is submitted late and is also over length, then the greater of the two penalties shall apply.

Coursework submitted after the end of the second week of third term will not be marked and the assessment will be incomplete.

Submissions after the final course deadline are treated as non-submissions and the student will be considered as “incomplete” in that unit.

Students should note that where a course assessment comprises of a number of parts the student who fails to submit any one part can not pass that course.

Coursework submitted after solutions have been released will receive a mark of zero, and may not be formally marked, even when the coursework

PENALTIES FOR LATE AND NON-SUBMISSION

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was submitted within seven calendar days of the deadline. Nevertheless, the assessment will be considered to be complete provided the coursework contains material that can be assessed.

In the case of dissertations and project reports submitted more than seven calendar days after the deadline, the mark will be recorded as zero but the assessment would be considered to be complete.

Where there are extenuating circumstances that have been recognised by the Board of Examiners or its representative, these penalties will not apply until the agreed extension period has been exceeded.

http://www.ucl.ac.uk/ras/acd_regs/2014-2015/UG_Section_3_2014-2014.pdf

http://www.ucl.ac.uk/ras/acd_regs/2014-2015/PG_Section_3_2014-2015.pdf

Word limits will be specified by the module/unit coordinator/tutor for all pieces of coursework, either in the module outline or in the task-specific brief. Assessed work should not exceed the prescribed word count. Complying with word limits is important as it helps students prepare for professional practice in many work situations, and because allowing some students to write more than others may give them an unfair advantage.

The word limit includes all text (including the text of the title, headings, captions, tables, and footnotes) contained within the work, except the reference list (= the final bibliography). Please note that text in tables must not be used as a way of circumventing the stated word limit. Tables or boxes containing text should be inserted in the document in a text-based format, not as a picture or as a “text box”

The word count should be calculated in MS Word. The word count must be stated on either the title page of your coursework, if there is one, or otherwise at the top of the first page of your coursework.

In line with the current UCL Academic Regulations for Students, the following penalties will be applied to coursework which exceeds the word limit:

• For work that exceeds the upper word limit by less than 10%, the mark will be reduced by 10 percentage points; but the penalised mark will not be reduced below the pass mark, assuming the work merited a pass.

• For work that exceeds the upper word limit by 10% or more, a mark of zero will be recorded.

• In the case of coursework that is submitted late and is also over length, then the greater of the two penalties shall apply.

1.3.9 EXAMINATION IRREGULARITIES - Cheating, collusion, plagiarism, commissioning others to provide course work (see also Appendices 8 and 9)

UCL treats allegations of examination irregularities very seriously and, if you are found to have committed an offence under UCL’s Regulations, policy and Procedures in Respect of a Breach of the Examinations or approved Faulty guidelines, you may be excluded from all further examinations of UCL. Copies of this procedure can be found in the Academic Regulations section on the UCL website (http://www.ucl.ac.uk/ras/acd_regs).

PENALTIES FOR OVER-LONG COURSEWORK

(INCLUDING DISSERTATIONS)

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In each academic year there are a number of cases of examination irregularities that are either investigated within the Faculty or referred to the College Examination Irregularity Panel. In 2012/2013 27 of students were disciplined by College for examination irregularities: in each case the remedies ranged from reprimands, to notes made on a student’s file for purposes of inclusion in future references, marks reduced or capped, retaking a course unit and, in several extreme cases, prevention of progression to the following year or exclusion from the University.

Irregularities included:

• inadequate or insufficient referencing/citing of sources in essays and coursework

• passing off information downloaded from the internet as the student’s own work, including technical data, graphs, tables, etc.

• passing off work by other students as a student’s own work

• getting other students, outside agencies, friends or colleagues to do coursework, essays, etc.

• taking notes into examinations

• forging signatures for absent students on lecture registers

• insufficient attendance at lectures and classes.

What the UCL Regulations state:

1. Plagiarism, which is defined as the presentation of another person’s thoughts or words or artefacts or software as though they were a student’s own, and can include self-plagiarism

2. Collusion, which is defined as collaboration by two or more candidates in the production of assessed coursework unless appropriate authorisation from the Course/Module Organiser (s) to do so has been given; This included using essay writing services or others to produce submissions.

3. Falsification, which is defined for the purpose of this procedure as the fraudulent alteration or misrepresentation of data and/or other information.

4. Misconduct

Students who have been found guilty of misconduct will be subject to the College’s disciplinary procedures (see UCL Regulations). Misconduct can include:

• Being found on College premises during periods when the building is closed (e.g. overnight);

• Poor behaviour when on Bartlett (UCL) field trips or when representing the University;

• Stealing or appropriating other students’ or the University’s equipment

UCL Student Handbook has an extensive section on plagiarism, which students should read carefully.

• To plagiarise is to present the words of others, verbatim or in close paraphrase, without acknowledging it in the text. This means that students must not copy work, either from each other or from other people’s material, published or unpublished, without full and accurate

PLAGIARISM

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acknowledgement of the source.

• Guidance on the use of quotations, referencing and citation are given in Course Guide for Bartlett BSc/Diploma Students. If you are in any doubt about appropriate practice, seek advice from the Course Director, or Year Personal Tutor or any other member of staff.

• Students should note that plagiarism is a serious offence and usually leads to failure of the particular course and the possibility of exclusion from further examinations in the College/University and the denial of professional qualification.

• At the start of each academic year each student will attend a seminar on plagiarism and be asked to formally acknowledge they understand what plagiarism is, and what the consequences of plagiarising are.

• You should note that UCL has now signed up to use a sophisticated detection system (Turn-It-In) to scan work for evidence of plagiarism, and the Department uses this for assessed coursework. This system gives access to billions of sources worldwide, including websites and journals, as well as work previously submitted to the Department, UCL and other universities.

If plagiarism is found how is it dealt with? This will depend on how early on in the programme of study, how extensive it is and if it has happened before.

The regulations involving plagiarism and/or collusion and/or falsification state:

Minor cases

1. The following instances of plagiarism and/or collusion (but not including use of a fellow student’s work without that student’s knowledge and consent) and/or falsification will normally be deemed to be of a minor nature and will be dealt with by the Course/Module Organiser:

A first offence in the first-year of a programme of two or more years’ duration (or the first term of a programme of one year’s or less duration) in which no more than one third (approximately) of the work can be demonstrated to have been plagiarised.

2. In such cases the Course/Module Organiser will, at his/her discretion, impose a penalty and report the matter to the Departmental/Divisional Tutor for noting on the student’s file, but no further action or report will be made. Such records, will, however, be taken into account in the event of any subsequent allegations of a breach of the examination regulations being made against the student(s) concerned.

3. The student has the right of appeal against a decision of the Course/Module Organiser.

Please be aware the penalty that will be imposed for the plagiarised work is that is will receive 0% and the student will be required to repeat the assignment in the following academic session. This will also be reported to the Faculty Tutor. If it is found that two or more students have been colluding i.e. they submit work with the same sentences or paragraphs of material or they share computer files then each of the students involved will receive 0%.

Major cases

1. Any case of a breach of the examination regulations not covered by above shall be reported as soon as it is detected by the Course/Module Organiser to the Chair of the Board of Examiners.

2. In considering each referral, the Chair of the Board of Examiners must decide whether the allegation(s) concern(s) prima facie evidence of either:

PENALTIES FOR PLAGIARISM

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a. a second or repeat offences occurring at separate examination periods or;

b. an attempt to gain access to or use of the assessed coursework of another candidate without that candidate’s knowledge or;

c. if proven, may result in the suspension or termination of a student’s registration. In such instances, the Chair of the Board of Examiners will automatically refer the matter to the Director of Registry and Academic Services for subsequent consideration by UCL’s Examination Irregularities Panel.

For more information see:

http://www.ucl.ac.uk/ras/examiners/2014-2015/Examination_Irregularities_Procedure.pdf

(For detailed guidelines see Appendix 9 )

Plagiarism is something that UCL takes seriously and it is considered totally unacceptable. Use Turnitin to help you understand whether you have properly referenced work. If you are not certain if you have understood how to reference work correctly please ask one of the tutors.

We expect the work that you submit will be original so that we can assess your understanding and ability to apply what you have been taught. As your degree progresses we will also be looking to see how your own research skills are developing.

It is expected that you will read around the subject area to write an assignment and that you will have made use of a number of sources. It is often useful in making a point, or if a point has been made particularly well in something you have read that you would include quoted material. We do want to see original thought and therefore we expect that the majority of the writing will be in your own words with suitably referenced sources.

Before submitting your first assignment please read the following document, which explains everything about Turnitin reports and what they mean: http://www.ucl.ac.uk/teaching-learning/teaching_tools/turnitin/documents/How_to_view_and_interpret_the_Turnitin_similarity_score_and_originality_reports.pdf

Turnitin - why we use it and what we see. Turnitin is academic software that allows you and us to check the originality of work and whether the work has been submitted on time. if the submitted date and time is red then we know the work is late and a penalty will be applied unless an extension has already been agreed; this will not be done retrospectively.

Do not leave submitting work to the last minute, as when lots of people are using the system it will tend to be much slower and this will not be taken as a valid reason for late submission. Remember your document should be less than 20Mb or Turnitin will not allow you to upload it.

All submissions are made through Turnitin. This is academic software that allows you and us to check the originality of work and whether the work has been submitted on time

TURNITIN

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1.3.10 FEEDBACK FROM TUTORS

At present a range of methodologies are used by UCL departments and individual programmes to provide a critical assessment of students’ strengths and weaknesses based upon assessment (both formative and summative) of work during the programme of study. Currently student feedback can take the form of oral discussion with tutors or programme organizers and lecturers, group discussions, and individual written feedback.

UCL has recently revised its assessment strategy to ensure students receive appropriate and timely feedback on their work in order to enhance the learning experience and maximise academic performance. In all modes of assessment during a programme the student should expect feedback to occur within one calendar month of the deadline (including weekends and vacations) for submission of each piece of assessed work (but not including end of year unseen examinations or end of module summative unseen examinations).

Feedback to students on the assessed work can take different forms:

• Individual discussions of the strengths and weaknesses and opportunities for

• improvement

• Group discussions whereby thematic areas are developed to illustrate strengths and

• weaknesses within the group as a whole

• A written feedback sheet indicating (within the context of specific headings) the areas in which further development would benefit future assessed work.

Letter grades are reported to students on the completed Feedback Sheets as soon as they are available, normally within one calendar month of submission deadline. But these are provisional marks (formative) and subject to confirmation by the Board of Examiners.

Feedback on the first assignment is normally provided to students at least one week before submission of the next assignment so that they can take into account the comments received and hence improve their performance.

Marks are recorded and reported to the Personal Tutors and Course Director to allow the students’ progress to be monitored throughout the year.

If for whatever reason a course organiser cannot ensure that the one calendar month deadline (including weekends and vacations) is met then they will indicate by direct contact with the students on the module through email/Moodle when the feedback will be provided. It would be unusual if the extra time needed by the course organisers would exceed one week i.e. 5 calendar weeks in total.

In the context of research projects/dissertations, supervisors will be required to provide feedback to students on a draft report on a minimum of one occasion if it is provided to the supervisor by a specified deadline.

In circumstances where feedback is not provided within the timescale, students should bring the matter to the attention of the Departmental Tutor or Head of Department who will take appropriate action. If students remained dissatisfied then the matter should be referred to the Faculty Tutor.

1.3.11 MARKING SCHEMES

TYPES OF FEEDBACK

COURSE WORK MARKS FOR THE COURSE WORK

TIMESCALE FOR FEEDBACK

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The general marking schemes for a modules summative assessment are normally detailed in Section 2 or your specific programme handbooks. Please speak to your course director if you are unclear about this matter.

Student work is normally returned via the School office or the pigeon holes. However, submitted work becomes UCL property and students should always retain a copy for their own use and to build up a portfolio of their work.

Coursework may be retained by the School and students are advised to keep their own copy. The work of a sample of students is retained by the School to enable auditors and professional bodies validating programmes in later years to evaluate the Programme’s standards. These auditors, however, do NOT have the power to alter any marks already confirmed by the Board of Examiners.

Students who wish to have extenuating circumstances taken into consideration for any examination or submission of work at any point during the academic year should inform their Course Director.

It is the student’s duty to bring to the attention of the Course Director and/or Personal Tutor in the first instance in writing any extenuating circumstances such as dyslexia, disabilities or special needs which may require special arrangements to be made for examinations and assessments.

Students should obtain from the Faculty Office/School office a form which they should submit to the Faculty Tutor (with a copy to the Course Director) giving details of the extenuating circumstances they wish to have taken into consideration. All information provided is treated as confidential.

Students wishing to have medical matters considered will need to provide a medical certificate. Where other non-medical matters are to be considered the Faculty Tutor may require written evidence from a third party regarding the extenuating circumstances. Details of procedures for consideration of extenuating circumstances are to be found in UCL Academic Regulations http://www.ucl.ac.uk/ras/acd_regs.

In the case of undergraduate programmes, the purpose of the Extenuating Circumstances procedure is to assist the Examination Board in deciding whether a student’s performance has been adversely affected in relation to degree classification or issues of pass/fail and re-assessment than would be initially indicated by their provisional marks. This would normally occur when either marks are marginally below a classification or it was felt that the performance of the student might have been significantly affected by illness or other problems.

1.3.12 DISCLOSURE OF RESULTS

Marks for all courses/programmes are subject to confirmation by the Board of Examiners.

Undergraduates and MArch ARB/RIBA Part 2 students will be able to access their results online, through PORTICO, the UCL Student Information service. This system allows students to view their examination results online and replaces the paper notification previously sent out. In PORTICO, you can view all your module results to date. Final course unit results will be available on the PORTICO system in mid-July.

RETURN AND /OR RETENTION OF STUDENTS’ COURSEWORK

EXTENUATING CIRCUMSTANCES

PORTICO

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Final degree classes will be posted, by student number, outside the Faculty office by noon on the Monday after the last day of the summer term.

Graduating students will receive an official transcript of their programme of study, sent to their registered home address three months after the Final Board meeting.

All results will be withheld for those who have outstanding debts to the College or unreturned Library books until the matter is settled.

Transcripts of marks are available from the Examinations Section in the Registry.

www.ucl.ac.uk/current-students/examinations/transcripts

1.3.13 PROFESSIONAL VALIDATION/ ACCREDITATION VISITS/ REVIEWS

Many of the Programmes offered in the Faculty are validated or accredited by Professional Institutions. From time to time these Institutions visit the Bartlett to review the programmes. Generally examples of work are retained by Schools for this purpose but students may be asked to provide additional work or portfolios. In addition Students may be invited to meet the validation accreditation panels to provide feedback on their experience on the programme.

1.3.14 REFERENCES

The Registry – Student Records will confirm your student status to outside agencies, such as landlords and Local Borough Councils.

If you wish your tutor to provide references for your prospective employers at the end of your programme, please ask your tutors’ permission first.

CAS letters required for confirmation of student status and visa extension purposes are obtainable from Student Records in the College Registry.

1.3.15 EXAMINATION BOARDS

All programmes have a Board of Examiners who ratify the marks, confirm progression and confirm the final award following the Scheme of Award regulations pertaining to that programme. The Board of Examiners is normally composed of the Chair (normally the Programe Leader/Director) academic and teaching staff, the Departmental Tutor, Faculty Tutor and External Examiners. There is a separate Faculty Board of Examiners chaired by the Dean which reports to the UCL Board of Examiners. See The Academic Regulations:

http://www.ucl.ac.uk/srs/academic-regulations/docs/board-of-examiners.pdf

External examiners are appointed to each programme and review the teaching, learning and assessment of the programme. The attend examination boards and provide a report. The primary responsibilities of a Taught

OFFICIAL TRANSCRIPT

WITHHOLDING MARKS

TRANSCRIPTS

REFERENCES FOR OUTSIDE AGENCIES ETC

REFERENCES FOR ACADEMIC OR

EMPLOYMENT PURPOSES

CAS LETTERS

ROLE AND RESPONSIBILITIES OF

EXTERNAL EXAMINERS

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Programme External Examiner are to Review all summative assessment prior to students being assessed and to submit an annual report, based upon their professional judgement, about the following aspects of the programme(s) they examine:

i) Whether the academic standards set for the programme awards, or part thereof, are appropriate.

ii) The extent to which the assessment processes are rigorous, ensure equity of treatment for students and have been fairly conducted within UCL’s regulations and guidance.

iii) The standards of student performance in the programme, or parts of programmes, which they have been appointed to examine.

iv) Where appropriate, the comparability of the standards and student achievements with those in some other higher education institutions. Identify good practice

As part of their role in monitoring and evaluating the BSc degree or Masters programme, external examiners talk to students individually or in a group about their experience of the programme as a whole. These meetings, however, have no bearing on the consideration by the Board of any individual student. Students may be asked to be available at the time of the meeting of the Examination Boards to meet the External Examiners.

MSc and MRes Examination Boards

There are two examination boards for MSc programmes, in June an interim examination board takes place, normally attended by the external examiners to agree the formative marks and progression to the dissertation. In October the final examination Board is held also attended by the External Examiners to agree the summative marks and the award. These boards report to the Built Environment Board of Examiners. This Board formally ratifies student results and recommends these to UCL Board of Examiners for approval.

MArch Architecture Part 2 examinations take place in June, work from Year 4 and year 5 are examined at an internal examination and formative marks agreed. This is followed by the Examination Board when the External Examiners are present and the summative marks are ratified. The marks are reported to the UCL Board of Examiners.

MArch GAD there is one examination session per year which takes place in September, an internal examination is held and formative marks agreed this is followed by an Examination Board attended by the External examiners who approve the summative marks. The marks are reported to the UCL Board of Examiners.

MArch UD there is one examination session per year which takes place in September, an internal examination is held and formative marks agreed. This is followed by an Examination Board attended by the External examiners who approve the summative marks. The marks are reported to the UCL Board of Examiners.

MA History and Theory There are two examination sessions, the interim session in June approves the formative taught module marks and approves progression. The October Examination Board attended by the External Examiner approves the summative marks for the taught modules and the dissertation. The marks are reported to the UCL Board of Examiners.

MEETING THE EXAMINERS EXTERNAL

EXAMINERS

EXAMINATIONS BOARDS FOR POSTGRADUATE

TAUGHT PROGRAMMES

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Each School has a separate Board of Examiners for the undergraduate programmes. These Boards of Examiners meet in June and are attended by the External Examiners to agree the formative marks, progression from year to year and ratify the final (summative) marks and the award. The External Examiners’ reports and minutes of the Boards are overseen by the Faculty Board of Examiners and forwarded to the UCL Board of Examiners. Where the award is also validated by the profession details awards made and reports may be forwarded to the Professional Institute.

1.3.16 GRADUATION

Graduating undergraduate students are invited to attend a graduation ceremony which takes place in the August or September of the year they successfully complete their programme. Master’s programme students graduation ceremonies take place the September of the year following the date of their degree award.

The invitation is sent to their UCL email address advising them to go to their PORTICO page to apply for tickets. For all students who are eligible, a container called “Graduation Ceremonies” appears on their PORTICO home page and this is how they indicate their attendance and pay the ticket fee. Tickets must be paid for as the event is self-funded and no profit is made from the Graduation Ceremonies or receptions.

If a student applies before the deadline they are guaranteed their own ticket plus two guest tickets. However there is no limit on how many they can apply for. Tickets applied for above the guaranteed two will be allocated subject to availability, and the allocation will be confirmed by June in the year of the ceremony. Students are encouraged to apply for the maximum number they think they will require as they can apply for a refund if they find any tickets are not needed. If a student does not apply for tickets by the deadline it will be assumed that they do not wish to attend a ceremony. Further information on Graduation Ceremonies can be found at http://www.ucl.ac.uk/registry/events/graduation/

1.3.17 CAREERS ADVICE AND SUPPORT AFTER GRADUATION

UCL Careers GradClub A careers support service designed specifically for recent UCL graduates.

Any UCL graduate who has completed a course at UCL can access FREE dedicated careers support for a further 2 years including: 1 to 1 coaching, careers workshops and full access to the UCL careers events programme, advice on getting started, workshops and events, access to careers information, jobs and internships and allumni mentoring.

See: http://www.ucl.ac.uk/careers/gradclub

1.3.18 UCL ALLUMNI

UCL’s alumni website connects the 170,000 former students that make up the community worldwide. Just by being at UCL you’ve tapped into one of the most valuable academic communities in the world with a wealth of expertise and opportunity on hand. Use the website links to check out our award-winning professional networking events, find out about connecting with an alumni mentor, or discover how to meet up with local alumni and make the most of the UCL connection. Benefits include: the use of your use UCL e-mail account, careers advice and career development support, use of the library, access to allumni clubs and professional networks, benefits card for discounts, and much more, see http://www.ucl.ac.uk/alumni/

EXAMINATION BOARDS FOR BSC UNDERGRADUATE

TAUGHT PROGRAMMES

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1.3.19 BARTLETT AMBASSADORS

The Bartlett Ambassadors, an innovative programme intended to open doors for recently graduated students into the professional world and strengthen the Bartlett’s international networks. Our Ambassadors are a way for us to spread the word about the work of The Bartlett and UCL to prospective students, businesses, governments and alumni in whichever part of the world they’re from.

The ambassadors will act as a liaison between The Bartlett and its local alumni and businesses in their countries. The scheme, which has been developed in response to the faculty’s commitment to improving the student experience, will offer participants the opportunity to secure funding for continuing professional development, various training opportunities and assistance with flights and accommodation for The Bartlett Ambassadors’ conference.

A blog where you can read all about what our Bartlett Ambassadors are up to around the globe. Our Bartlett Ambassadors spread the word about the research we do. And they are available to prospective students, businesses, governments and alumni in whichever part of the world they’re located.

Become a Bartlett Ambassador:

http://www.bartlett.ucl.ac.uk/people/students/bartlett-ambassadors/apply

1.3.20 BARTLETT CLUBS

Over the past year, The Bartlett, in partnership with UCL Civil Engineering, has launched four UCL Built Environment Clubs across East and Southeast Asia.

The networks currently bring together UCL alumni and built environment professionals from across China, Singapore and Hong Kong, to create a valuable support network and strengthen work towards achieving the region’s strategic aim of increasing sustainable environmental development.

The first groups were launched in Shanghai and Hong Kong in October 2012. The next inauguration was in Singapore in January 2013, followed by the latest club in Beijing in March 2013.

Details from http://www.bartlett.ucl.ac.uk/moment/global/global_news_short_3_3.html

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CONTENT

Where to go for information for students

List of Useful internet links

Regulation related information

Examination irregularities, plagiarism, cheating collusion and misconduct

Guidelines re: Plagiarism a

The use of Turnitin for students

Grievance Procedure

List of UCL Policies list with web links

Data protection

Freedom of information

Green policy

Support to Study Policy

Computer policy

APPENDIX 1

WHERE TO GO FOR INFORMATION- PROVISION OF INFORMATION TO STUDENTS

The Registry should inform you of where you can access the ‘Student Handbook On-line’. Further information can be found at: http://www.ucl.ac.uk/current-students.

Your department should supply you with:

• additional general information on UCL and an introduction to the library and computing facilities available

• general written information on the department and information on your responsibilities as a student (e.g. attendance, work deadlines and penalties)

• information on staff responsibilities within the department (e.g. who teaches particular courses, who is responsible for supplying you with information on your academic progress) and advice on relevant study skills

• guidelines on safety, as appropriate to your programme of study

• a list of resources you will have to provide.

Feedback mechanisms

• Your Department should supply you with information on the following departmentalmechanisms for student feedback:

• Personal Tutors and/or Academic Tutors

• Staff–student consultative committee(s) (minutes of meetings of which should be available to all students), except in the Faculty of Clinical Sciences, where, as authorised by the UCL Academic Committee, a single staff–student consultative committee operates for the faculty as a whole

1.4 APPENDICIES

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• Student questionnaires for each course that forms a part of your programme of study, and a questionnaire for the degree programme as a whole; any other departmental feedback mechanisms.

Channels of communication outside the department

Your department should supply you with information on the methods of transmitting student opinion via:

• the various channels of communication provided by the UCL Union

• the Dean of Students.

Programme of study

Your department should supply you with:

• a timetable

• information on the structure of the degree programme

• information on course requirements, including a statement of mandatory or recommended study, before embarking on the course

• a statement of the aims and objectives of the programme of study and of the courses which that programme comprises

• a reading list, distinguishing between items that are (i) strongly recommended,

• (ii) preferred, or (iii) suggested as background study

• information on course choices and the relationship between courses

• information as to whether all courses are available in each year (and the availability of those courses that are not available each year).

Coursework

Your Department should supply you with:

• information on the precise nature of the coursework you are expected to complete, and an indication of the overall weighting given to it

• details of how the coursework is to be submitted

• advice on the necessity for legibility, accuracy and clarity in the production of coursework

• the deadlines for submission of all major items of coursework, and the procedures to be followed either to request an extension to the deadline or in cases of ill-health or other adverse circumstances advice on the consequences of late submission of coursework

• details of the arrangements for making all coursework available for scrutiny by the Visiting Examiners

• advice on coursework returned, of the quality, strengths and weaknesses of the work submitted, with a clearly defined grade or class.

Assessment

Your Department should supply you with clear written information on:

• the full range of methods by which your performance will be assessed

• how many papers/courses, etc., you are required to pass, either to be allowed to proceed to the next year of study or to be awarded an Honours degree

• the relative impact on your overall assessment of your results in each year of your programme of study

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• the weighting of components within each course unit or other programme components examined by the department

• the criteria to be used in the assessment process, and advice on exactly how these are to be interpreted and applied

• the use of vivas.

Information on course units or other programme components should be provided to you by the department in which they are taught. It is not your home department’s responsibility to provide information on courses taught elsewhere.

Examinations (UCL-based only)

Your department should supply you with information on the following:

• the timing of the examination process

• who is responsible for the setting and marking of examination papers

• the nature (e.g. format, duration) of the examinations you are expected to take

• the necessity for legibility, accuracy and clarity in examination answers

• clear, unambiguous instructions on examination papers

• information on where to obtain past examination papers

• when major changes are made, samples of or other appropriate guidance regarding new examination papers well in advance of the time of the examination

• the consequences of plagiarism and cheating

• whom to contact in the case of any grievance concerning the examination process

• how you will be notified of your results

• the grounds that may lead to your results being withheld (e.g. debt)

• the consequences of failure

• the possibilities of resitting examinations according to relevant UL or UCL

• Regulations, Guidelines, and Instructions to Examiners.

The Registry should provide you with:

• a brief statement of the roles of Boards of Examiners and of Visiting Examiners

• details of your examinations timetable, as soon as is practicable

• an explanation of the correspondence of letter grades to percentage marks, where applicable

• the approximate date of the release of results.

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APPENDIX 2 - USEFUL INTERNET LINKS

UCL links

Academic Regulations www.ucl.ac.uk/registry/acd_regs

Careers Service www.ucl.ac.uk/careers/

Current Students useful information www.ucl.ac.uk/current-students/

Data Protection Policy www.ucl.ac.uk/efd/recordsoffice/data-protection/

Disability Services http://www.ucl.ac.uk/disability/

Email log-in www.ucl.ac.uk/isd/students/mail/live

Exam Papers http://exam-papers.ucl.ac.uk/

Green Policy www.ucl.ac.uk/youhavethepower/

Grievance Procedure http://www.ucl.ac.uk/academic-manual/part-5/student-grievance-procedure

Library Services www.ucl.ac.uk/library/

Moodle log-in www.ucl.ac.uk/moodle

Plagiarism Guidelines www.ucl.ac.uk/current-students/guidelines/plagiarism

Portico log-in www.ucl.ac.uk/portico

Reference citation www.ucl.ac.uk/Library/CitationPlagiarism.doc

Statistics about UCL www.ucl.ac.uk/registry/statistics/current

Student Conduct www.ucl.ac.uk/dean-of-students/conduct

Study Skills www.ucl.ac.uk/transition/study-skills-resources

Timetable www.ucl.ac.uk/timetable

Password amendment https://myaccount.ucl.ac.uk/

Urban Skills Portal https://extendstore.ucl.ac.uk/catalog?category=3

Volunteering with UCL www.uclu.org/volunteers

UCL home page www.ucl.ac.uk

Bartlett Faculty home page http://www.bartlett.ucl.ac.uk/

Bartlett School of Planning (BSP) home page http://www.bartlett.ucl.ac.uk/planning

Information Services Dept. www.ucl.ac.uk/isd/

UCL Libraries http://www.ucl.ac.uk/library/

UCL Graduate School http://www.grad.ucl.ac.uk/

UCL Careers Service http://www.ucl.ac.uk/careers/

UCL Union (UCLU) http://uclu.org/

External Organisations

Council for International Student Affairs http://www.ukcisa.org.uk/

Foreign Travel Advice https://www.gov.uk/foreign-travel-advice

RICS www.rics.org/

RTPI www.rtpi.org.uk

CIOB

RIBA

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Legislation

Data Protection Act www.ucl.ac.uk/efd/recordsoffice/data-protection/

Freedom of Information Act www.ucl.ac.uk/foi

Equalities Act http://www.ucl.ac.uk/academic-manual/part-1/equalities-and-diversity

APPENDIX 3 PLAGIARISM CHEATING, COLLUSION AND MISCONDUCT

UCL takes plagiarism and cheating very seriously. Plagiarism and cheating are regarded as Examination Irregularities and the penalties for those students found guilty of these offences can be severe. Penalties are imposed which range from resubmission of work and capping of marks, which affect degree classification, to suspension or exclusion from studies. There are many different kinds of plagiarism and cheating, and the most common are described below. Further information can be obtained by reading the guidance for students at:

http://www.ucl.ac.uk/current-students/guidelines/plagiarism.

UCL has signed up to use a sophisticated web-based detection system (Turnitin®) provided in the UK by JISC, which scans written work for evidence of plagiarism. This system has access to billions of sources worldwide (websites, journals, etc.) as well as work previously submitted to UCL and other universities. Each time you submit coursework on-line through Moodle your assignment automatically goes through Turnitin.

Failure to observe any of the provisions of UCL policy or of approved departmental guidelines constitutes an examination offence under the College Regulations. Examination offences will normally be treated as cheating or irregularities under the Procedure in Respect of a Breach of the Examination Regulations. Under these Regulations, students found to have committed an offence may be excluded from all further examinations at UCL.

WHAT IS PLAGIARISM?

• Plagiarism is defined as the presentation of another person’s thoughts or words or artefacts or software as though they were a student’s own.

• Any quotation from the published or unpublished works of other persons, must, therefore, be clearly identified as such by being placed inside quotation marks, and students should identify their sources as accurately and as fully as possible.

• A series of short quotations from several different sources, if not clearly identified as such, constitutes plagiarism just as much as a single unacknowledged long quotation from a single source. Equally, if a student summarises another person’s ideas, judgments, figures, diagrams or software, a reference to that person in the text must be made and the work referred to must be included in the bibliography.

• Plagiarism can also be applied to drawn, graphic work or artefacts; the sources should be clearly identified.

• Recourse to the services of ‘ghost-writing’ agencies (for example in the preparation of essays or reports) or outside word-processing agencies which offer ‘correction/improvement’ of English’ is strictly forbidden, and students who make use of the services of such agencies render themselves liable for an academic penalty.

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• Commissioning other students or outside assistance in the production of drawn, computer generated or made work without appropriate identification of recognition will render the student liable for academic penalty.

• Use of unacknowledged information downloaded from the internet also constitutes plagiarism.

• Where part of an examination consists of ‘take-away’ papers, essays or other written work in the student’s own time, or a coursework assessment, the work submitted must be the candidate’s own.

• It is also illicit to reproduce material which a student has used in other work / assessment for the module or programme concerned. Students should be aware of this ‘self-plagiarism’. If in doubt students should consult the Programme Director or another appropriate Tutor.

• Failure to observe any of the provisions of this policy or of approved departmental guidelines constitutes an examination offence under UCL and University Regulations. Examination offences will normally be treated as cheating or irregularities under the Regulations in respect of Examination Irregularities. Under these Regulations students found to have committed an offence may be excluded from all further examinations of UCL.

The expression of original ideas is considered intellectual property, and is protected by copyright laws, just like original inventions. Almost all forms of expression fall under copyright protection as long as they are recorded in some way (such as a book or a computer file).

UCL takes incidences of plagiarism and collusion seriously as each are considered to be breaches of the Examination Regulations.

What the UCL Regulations state:

1. Plagiarism, which is defined as the presentation of another person’s thoughts or words or artefacts or software as though they were a student’s own, and can include self-plagiarism

2. Collusion, which is defined as collaboration by two or more candidates in the production of assessed coursework unless appropriate authorisation from the Course/Module Organiser (s) to do so has been given; This included using essay writing services or others to produce submissions.

3. Falsification, which is defined for the purpose of this procedure as the fraudulent alteration or misrepresentation of data and/or other information.

4. Misconduct

Students who have been found guilty of misconduct will be subject to the College’s disciplinary procedures (see UCL Regulations). Misconduct can include:

• Being found on College premises during periods when the building is closed (e.g. overnight);

• Poor behaviour when on Bartlett (UCL) field trips or when representing the University;

• Stealing or appropriating other students’ or the University’s equipment

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If plagiarism is found how is it dealt with? This will depend on how early on in the programme of study, how extensive it is and if it has happened before.

The regulations involving plagiarism and/or collusion and/or falsification state:

Minor cases

i) The following instances of plagiarism and/or collusion (but not including use of a fellow student’s work without that student’s knowledge and consent) and/or falsification will normally be deemed to be of a minor nature and will be dealt with by the Course/Module Organiser:

A first offence in the first-year of a programme of two or more years’ duration (or the first term of a programme of one year’s or less duration) in which no more than one third (approximately) of the work can be demonstrated to have been plagiarised.

ii) In such cases the Course/Module Organiser will, at his/her discretion, impose a penalty and report the matter to the Departmental/Divisional Tutor for noting on the student’s file, but no further action or report will be made. Such records, will, however, be taken into account in the event of any subsequent allegations of a breach of the examination regulations being made against the student(s) concerned.

iii) The student has the right of appeal against a decision of the Course/Module Organiser.

Please be aware the penalty that will be imposed for the plagiarised work is that is will receive 0% and the student will be required to repeat the assignment in the following academic session. This will also be reported to the Faculty Tutor. If it is found that two or more students have been colluding i.e. they submit work with the same sentences or paragraphs of material or they share computer files then each of the students involved will receive 0%.

Major cases

i) Any case of a breach of the examination regulations not covered by above shall be reported as soon as it is detected by the Course/Module Organiser to the Chair of the Board of Examiners.

ii) In considering each referral, the Chair of the Board of Examiners must decide whether the allegation(s) concern(s) prima facie evidence of either:

a. a second or repeat offences occurring at separate examination periods or;

b. an attempt to gain access to or use of the assessed coursework of another candidate without that candidate’s knowledge or;

c. if proven, may result in the suspension or termination of a student’s registration. In such instances, the Chair of the Board of Examiners will automatically refer the matter to the Director of Registry and Academic Services for subsequent consideration by UCL’s Examination Irregularities Panel.

For more information see: http://www.ucl.ac.uk/ras/examiners/2012-2013/Examination_Irregularities_Procedure.pdf

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APPENDIX 4 GUIDELINES RE PLAGIARISM

ALL OF THE FOLLOWING ARE CONSIDERED PLAGIARISM

• turning in someone else’s work as your own;

• copying words or ideas from someone else without giving credit;

• failing to put a quotation in quotation marks;

• giving incorrect information about the source of a quotation;

• changing words but copying the sentence structure of a source without giving credit;

• copying so many words or ideas from a source that it makes up the majority of your work, whether you give credit or not (see Turnitin®s section on “fair use” rules).

BELIEVE IT OR NOT …

Changing the words of an original source is not sufficient to prevent plagiarism. If you have retained the essential idea of an original source, and have not cited it, then no matter how drastically you may have altered its context of presentation, you have still plagiarized.

Most cases of plagiarism can be avoided, however, by citing sources. Simply acknowledging that certain material has been borrowed, and providing your audience with the information necessary to find that source, is usually enough to prevent plagiarism. See Turnitin’s® section on citation for more information on how to cite sources properly. See the UCL document on how you should cite your references and referencing styles (www.ucl.ac.uk/library/citationplagiarism.doc).

DID YOU KNOW?

The penalties for plagiarism can be surprisingly severe, ranging from failure of classes to expulsion from academic institutions!

• It doesn’t matter if you intend to plagiarise or not! In the eyes of the law, and most publishers and academic institutions, any form of plagiarism is an offence that demands punitive action. Ignorance is never an excuse.

• It is even possible to plagiarise from yourself, if you are citing a work you submitted elsewhere. In most Universities this will result in a failing grade for the work, and possibly for the programme!

• Plagiarism is almost always a symptom of other educational problems.

WHY DO STUDENTS PLAGIARISE?

There are two main types of plagiarism – intentional and unintentional. The list below is not exhaustive but contains the most commonly encountered reasons:

On the whole unintentional:

• Misunderstanding about citation;

• Over-reliance on the original source material;

• Following practices encouraged or accepted in previous educational experience or culture;

• Not fully understanding when group work ceases and individual work

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begins;

• Compensating for poor English language skills;

• Poor note-taking practice.

On the whole intentional:

• Leaving the work to the last minute and taking the easy option;

• Needing to succeed;

• Sheer panic;

• Thinking that it is easy to get away with it;

• Having problems with the workload;

• Copying others is easier than original work;

• Sensing that the teacher will not mind.

WHAT DOES THIS MEAN IN PRACTICE FOR YOU AS A STUDENT?

It means you CAN’T do the following:

• Cut and paste from electronic journals, websites or other sources to create a piece of work;

• Use someone else’s work as your own;

• Recycle essays or practical work of other people or your own (this is self plagiarism);

• Employ a professional ghost-writing firm or anyone else to produce work for you;

• Produce a piece of work based on someone else’s ideas without citing them.

So what CAN you do?

• You can quote from sources providing you use quotation marks and cite the source (this includes websites). See the section on ‘Referencing and bibliographies in coursework’ below.

• You can paraphrase (take information from a piece of work and rewrite it in a new form) but you must still mention the source.

• In the case of joint practical or project work (or some group projects) individuals may use the same data, but the interpretation and conclusions derived from that data i.e. the ‘write-up’ must be their own.

OTHER CATEGORIES OF BREACHES OF EXAM REGULATIONS

Written examinations

• The introduction into the examination room of any materials other than those permitted for that examination.

• The unauthorised removal of an examination script, any part of an examination script or blank examination stationery from the examination room except by a person with designated authority to do so.

• Any attempt to confer with or gain access to the script of any other candidate during the period of the examination; or to collaborate in or gain access to the assessed coursework of any other candidate, unless

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authorisation to do so has been given.

• Any attempt to tamper with examination scripts or coursework after they have been relinquished by candidates.

• Any unauthorised study and/or unsupervised absence of a candidate from the examination room during the period of an examination.

• Impersonation or attempted impersonation of a candidate.

• Other conduct likely to give an unfair advantage to the candidate.

Collusion

This is defined as collaboration by two or more students or others in the production of assessed coursework unless appropriate authorisation from the course/module organiser(s) to do so has been given. This included using essay writing services or others to produce submissions.

Falsification

This is defined for the purpose of this procedure as the fraudulent alteration or misrepresentation of data and/or other information.

Misconduct

Students who have been found guilty of misconduct will be subject to the College’s disciplinary procedures (see UCL Regulations). Misconduct can include:

• Being found on College (Wates House) premises during periods when the building is closed (e.g. overnight);

• Poor behaviour when on Bartlett (UCL) field trips or when representing the University;

• Stealing or appropriating other students’ or the University’s equipment

REFERENCING AND BIBLIOGRAPHIES IN COURSEWORK

In most of the work that you do on the programme, you will make use of materials, ideas and quotations from other people. These sources of information must be acknowledged both in the text of your essay/report by citing the reference, and in the final bibliography at the end of your essay/report. If you do not reference these sources properly, this is considered ‘plagiarism’ (see above).

The sources you will use can be books, journal articles (paper or online), newspaper articles, websites, etc… Whatever the nature of the source of information you use, you need to reference it fully – even if it is a website without an identified author (see below on how to reference web sources)! A reader must always be able to trace the origin of the arguments, pieces of information and data you use in your essay.

For referencing you should normally use what is called the “Harvard system”. This requires 2 things – referencing within the essay itself; and producing a final bibliography (or ‘list of references’) at the end of the essay/report:

1) Referencing within your essay

In the sentence or paragraph that uses material from the original source, you have to acknowledge this by putting the author’s surname, the year of publication, and - if necessary – the page number in brackets. Page numbers

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are important if it is a specific reference or a full quotation from somebody’s exact words. In the case of a full quotation, you have to put the author’s original words in quotation marks “…”. If it is a reference to the entire work, page numbers are not required.

Example 1: Harvey (1985, p25) notes there is a perpetual struggle…

Example 2: 92% of all companies had ceased trading there by 1989 (Crewe & Hall Taylor, 1991, pp. 65-66). This however, had no….

Example 3: As demonstrated by Pearce (1994), the management of development….

References may also be used as a guide to further reading or give additional credence to the ideas discussed:

Example 4: developing phenomenon in the UK during the 1980s (see Karski 1986; Law, 1992). Nevertheless, the potential….

Note: Where there are more than two authors for a particular piece of work, you can write the name of the first author only followed by the expression “et al.” (which means “and others”), followed by year and page number. In the final bibliography (see below), all the authors’ names should appear.

Example 5: As Bentley et al. (1985, pp. 23-34) subsequently argued, planning in the 1980s…

Please note that all references to another source should be acknowledged, not just direct quotations. When you borrow an idea from an author and reformulate it in your own words, it still has to be referenced. If you take data from a website, it has to be referenced. All references given in the text must appear in the bibliography (see below).

2) Final bibliography (or list of references) at the end of your essay

All term papers, project reports and reports should contain a final bibliography. The bibliography should list all the sources of information that were used and referenced in the work, listed in alphabetical order by the first author’s surname. Websites used should be listed (see below). Although the format for entries in a bibliography can vary, the following is a good format to use:

For books - Author’s surname, Author’s initials. (DATE), Title of book (edition if important), Place of Publication: Publisher.

Example: Healey P. & Nabarro P. (1990), Land and Property Development in a Changing Context, Aldershot: Gower.

Note: if the authors are editors of the volume rather than authors the notation [Eds.] can be placed after their names to signify this fact.

For journal articles - Author’s surname, Author’s initials. (DATE), ‘Title of Article’, Title of Journal, Volume number, Issue number, page numbers.

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Example: Erikson B. & Roberts M. (1997) ‘Marketing local identity’, Journal of Urban Design, Vol. 2, No. 1, pp. 35-60.

For book chapters - Author’s surname, Author’s initials. (DATE), ‘Title of Chapter’, from then as for a book, and including page numbers.

Example: Solesbury, W. (1990) ‘Property development and urban regeneration’ from Healey P. & Nabarro P. (1990). Land and Property Development in a Changing Context, Aldershot: Gower, pp. 186-194.

Note: The last may appear within the text as EITHER (Solesbury, 1990, p 187) in which case the entry in the bibliography is for Solesbury, OR (Solesbury, from Healey & Nabarro, 1990, p 187) in which case the entry in the bibliography is for Healey & Nabarro.

In the final bibliography, as well as in the text of your essay, you also need to include the reference of the websites or electronic information you use!

The following website has a complete overview of how to reference various types of documents using the Harvard system – do visit them!

• http://www.ucl.ac.uk/Library/References_and_Plagiarism.pdf

• http://libweb.anglia.ac.uk/referencing/harvard.htm

• http://www.lib.monash.edu.au/tutorials/citing/harvard.html

3) How to reference electronic sources from the World Wide Web (Internet)

Note: During Induction Week you will be given a specific handbook on ‘How to use the Internet for Planning Studies’. Please read this handbook for further details on online sources of information and how to use them in the course of your studies at the Bartlett.

A lot of information is now available in a variety of electronic formats. Information derived from sites on the World Wide Web can be treated in much the same way as printed sources. However, when citing information from the web, it is important to state the date the information was retrieved, because documents and URL (Uniform Resource Locator = the full address of the website, as you see it at the top of your browser) addresses frequently change.

(i) How to reference a document located on the web (report, article etc…)

If you download an article or report from the web, this is how to reference it:

Author/editor, Year of document (created or revised), Title of document - italicised, available from <URL>, [Accessed: date of viewing].

Example:

Reference in the text of your essay:

The government has promoted a new agenda for the ‘Urban Renaissance’ of British Cities (Department of the Environment, Transport and the Regions, 2000).

In the bibliography:

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Department of the Environment, Transport and the Regions (2000), Our Towns and Cities: The Future. Delivering an Urban Renaissance, White Paper presented to Parliament by the Deputy Prime Minister and Secretary of State for the Environment, Transport and the Regions by Command of Her Majesty, available from http://www.odpm.gov.uk/stellent/groups/odpm_control/documents/contentservertemplate/odpm_index.hcst?n=2866&l=2 [Accessed 3 September 2004].

(ii) How to reference a piece of text or information taken from a website

If you quote part or all of the text of a website, you have to put it in quotation marks, like the quote from a printed source. If there is no identified individual author for the website, use the name of the organisation or institution instead.

Example:

Reference in the text of your essay:

According to the Government, the Neighbourhood Renewal Unit (NRU) “is responsible for overseeing the Government’s comprehensive neighbourhood renewal strategy that responds to local circumstances rather than directs everything from Whitehall” (Neighbourhood Renewal Unit, 2005).

In the bibliography:

Neighbourhood Renewal Unit (2005), About the NRU, available from http://www.neighbourhood.gov.uk/page.asp?id=3 [Accessed 3 December 2004].

(iii) How to reference a website as a whole

To cite an entire website in the text (but not a specific document or part of this website) it is sufficient to give the URL address in the text.

Example:

Reference in the text of your essay:

Example: UCL has made significant changes to its corporate identity in the summer of 2005, as illustrated by its website (http://www.ucl.ac.uk)

In the bibliography:

University College London (2005), University College London, available from http://www.ucl.ac.uk [Accessed 5 May 2004].

For more information on citing electronic resources, please refer to the Handbook ‘How to use the Internet for your Planning Studies’ (available from the Planning Office).

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APPENDIX 5 TURNITIN: WHY WE USE IT AND WHAT WE SEE

This is academic software that allows you and us to check the originality of work and whether the work has been submitted on time.

Do not leave submitting work to the last minute, as when lots of people are using the system it will tend to be much slower and this will not be taken as a valid reason for late submission. Remember your document should be less than 20Mb or Turnitin will not allow you to upload it.

This is what we see in Turnitin and if the submitted date and time is red then we know the work is late and a penalty will be applied unless the Course Director has already agreed to an extension; this will not be done retrospectively. Remember only the Course Director can grant an extension so please do not ask the module tutor.

When we look at a Turnitin report it is not just the percentage similarity that is being considered but how much of the work is in your words, whether the work is properly referenced (see above), what percentage of the work is quotations and the quality of the sources. We want to see that you are consulting and reading academic material in preparing your assignments not going to un-refereed sources such as Wikipedia. Studying at UCL gives you access to a whole range of academic publications, many of which are online, and therefore the library and the online library resources are often a good starting point for any assignment. You will be given guidance as to which journals and databases are suitable for a particular area of study.

We are aware that turning text into pictures may help avoid word limit requirements and trick the plagiarism software, but when this has been done it is very obvious to us and you will be asked to resubmit the document. It is very difficult if the text has been copied to then suggest that the plagiarism was done accidently and penalties will always be applied.

The example shows an assignment that has an overall similarity of 83% and the panel on the right gives a breakdown of where the matches occur. In this case it indicates a piece of work where there is a similarity of 73% to work that has already been submitted to the University.

We are able to look at the matches in more detail. It showed the work had previously been submitted to the University by another student, the software also allowed us to identify the other student. Giving or sharing work with another student is also an academic offence, that of collusion. We also do not expect to see out lecture notes just copied back to us. You will always benefit more from doing an assignment if you read widely around the subject area. If

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you have a problem knowing where to find suitable resources please ask the tutor that set the work.

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APPENDIX 6 COMPLAINTS AND GRIEVANCE PROCEDURES

Students who have a complaint or grievance should in the first instance follow the Faculty guidance below and address their concerns within the Faculty. Students may also use the Student Mediation Service, details also below, finally students may follow the formal grievance procedure, web links also given below. Please note that it is quicker and easier to resolve any difficulties or concerns as soon as they arise and ideally within the Faculty, all complaints/ grievance matters discussed privately with staff are confidential unless and until with the students permission the matter needs to be taken further.

Faculty Grievance Procedure

Students may raise issues of specific concern at any time with appropriate tutors. In cases of dissatisfaction, in the first instance with the member of staff concerned, however if the student does not wish to discuss the issue directly with a particular member of staff there are a number of members of staff student can approach including: their Personal Tutor; the Year Coordinator; the Programme Director; Departmental Tutor; Head of School, or the Faculty Tutor.

All Bartlett students can, through the Sub-Dean, call upon UCL sources of assistance and information including Mediation and procedures for appeal and review. Further details are available from http:// www.ucl.ac.uk/current-students/guidelines/grievance_procedure

Student mediation

There are plenty of situations in which a student at UCL may find mediation useful. Various life and academic experiences can cause conflicts between students, staff and the University. Many issues and misunderstandings can often be quickly and confidentially resolved via mediation, without a need for the process to become ‘formal’. Although not for everybody or suitable and for all types of complaints, mediation can help to resolve many types of disputes.

The following are examples of the kinds of situations in which you may wish to contact the Student Mediator:

• You feel that UCL processes or systems have failed in your case or been unfairly applied,

• There is a personality clash between you and a tutor or academic supervisor,

• You have fallen into a dispute with friends or classmates,

• You have fallen into a dispute with a UCL employee,

• You find yourself in a difficult working environment,

• You feel that you are unable to communicate your problems to anyone,

• You believe yourself to be the victim of bullying and/or harassment.

You may also approach the Student Mediator for general advice in terms of how to pursue a complaint, or to discuss whether or not mediation is right for you.

If you feel mediation is not appropriate for you and your situation, the Mediator can still give impartial advice on how to proceed with a formal complaint.

Formal processes for students include the Centralised Complaints Procedure http://www.ucl.ac.uk/academic-manual/part-8/ccp), the Grievance Procedure (http://www.ucl.ac.uk/academic-manual/part-5/student-grievance-procedure), and the Harassment and Bullying Procedure (http://www.ucl.ac.uk/academic-manual/part-5/harassment-bullying).

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The UCL Students Union (UCLU) is an autonomous organisation and has its own procedures for dealing with disputes.

Please note that the Student Mediator is not able to intervene in matters of academic judgment, as opposed to errors or failures of process, or unfair application of them.

The Student Mediator is independent from any management or other institutional influence and will seek to resolve disputes fairly and impartially. The Student Mediator reports direct to the President and Provost.

As well as seeking to resolve individual issues, the Student Mediator will identify any common themes arising from matters on which they have been invited to act, and draw these to the attention of the appropriate bodies in UCL for resolution. See http://www.ucl.ac.uk/student-mediator/code-of-conduct

Faculty Grievance Procedure

Students may raise issues of specific concern at any time with appropriate tutors. In cases of dissatisfaction, they should approach the member of staff concerned, then their Personal Tutor, the Year Coordinator, the BSc Programme Director and finally the Head of School and the Faculty Tutor, as necessary to resolve the issue. However if the student does not wish to discuss the issue directly with a particular member of staff they should

All Bartlett students can, through the Sub-Dean, call upon UCL sources of assistance and information including procedures for appeal and review. Further details are available from http:// www.ucl.ac.uk/current-students/guidelines/grievance_procedure

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APPENDIX 7 UCL Policies

UCL policies on all the following subjects can be found at http://www.ucl.ac.uk/current-students.

• Computer Misuse.

• Copyright, Design and Patents Act 1988.

• Intellectual Property Rights/Copyright in Relation to Students.

• Jurisdiction Over Students.

• Lecture Theatres and Teaching Space.

• Mobile Phones.

• Provision of Information to Students.

• Publishing: Code of Practice for Students.

• Registry Service Standards.

• Smoking.

• Student Charter.

• UCL General Statement on Data Protection.

• Use of UCL’s Address.

• Whistleblowing (Public Interest Disclosure).

Your rights

• Access to Data held by HESA.

• Complaints Procedures.

• Grievance Procedures.

• Membership of UCL Committees.

• Quality Assurance

Your responsibilities

• Declaration of Health and Conduct.

• Insurance for Students on Clinical Attachments.

• Part-time Employment.

• Personal Belongings.

• References.

• Student Guide to TV Licensing.

• Student Insurance.

• Travelling outside UCL on Academic Business.

• Vacation Work.

• Volunteers in Research or Development Projects.

Other Documents

The UCL Students’ Union also publishes guides, including its independent Alternative Prospectus.

Other publications that should be referred to, as appropriate, are:

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• The UCL Handbook, issued by UCL Registry to every student at the beginning of each year

• The UCL Safety in Fieldwork Handbook, available on the UCL website

• UCL Regulations for Students, available on the UCL website

• UCL’s Information for Students with Disabilities http://www.ucl.ac.uk/disability

• The UCL website: www.ucl.ac.uk

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APPENDIX 8 DATA PROTECTION ACT 1998

UCL processes the personal data of living individuals such as its staff, students, contractors, research subjects and customers. This processing is regulated by the Data Protection Act 1998 (DPA). The UK’s regulator for the DPA is the Information Commissioner’s Office (ICO).

It is the duty of data controllers such as University College London (UCL) to comply with the data protection principles with respect to personal data. In order to ensure that UCL complies with the DPA, the university has a Data Protection Policy which forms part of UCL’s commitment to the safeguarding of personal data processed by its staff and students. The policy, including the forms for its administration is available from the Legal Services web pages at http://www.ucl.ac.uk/finance/legal_services/dp_foi.php

The Data Protection Officer has primary responsibility for UCL’s compliance with the DPA. Every Faculty, Department, School and Institute within the university, has a Data Protection Coordinator who liaises with the Data Protection Officer on matters concerning Data Protection.

A student’s status is regarded as personal data and must be processed in accordance with the DPA, this includes various safeguards for the individuals concerned and prohibits unauthorised disclosure of personal data to third parties unless such a disclosure is permitted by one of the exemptions under the Act.

Personal information on students maybe shared within UCL, for a range of services including: operating the admissions procedures, maintenance of student academic records, alumni relations, finance and quality assurance.

UCL is obliged by law to disclose statistical and personal returns on individual students to certain external or governmental agencies. These include the Higher Education Statistics Agency (HESA), the Higher Education Funding Council (HEFCE) and the Universities and Colleges Admissions Service (UCAS).

Once you leave UCL your data are retained as a permanent archival record for research purposes.

If your academic research includes information about living, identifiable individuals, you are responsible for ensuring your handling of this information is secure and complies with the DPA. All research projects using personal data must be registered with Legal Services before the data is collected. Further information is available from http://www.ucl.ac.uk/finance/legal_services/data_protection/data_protection.php.

The DPA gives individuals the right of access to their personal data, including some unstructured manual personal data. Subject access requests must be made in writing, by completing Form 6 http://www.ucl.ac.uk/finance/legal_services/data_protection/documents/Subject_Access_Request.doc or otherwise and are handled by the UCL Data Protection Officer. Copies will be provided promptly and in any event within 40 days. Data subjects must prove their identity.

Some personal data are exempt from the right of subject access, including

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confidential references provided by UCL, examination scripts and research data.

The UCL Directory is managed by the Directory Corrections team within the Information Services Division (ISD). This contains entries for UCL staff and students who either have a phone number, an ISD email address or an email address from a department which has made its email addresses available. Further information is available at http://www.ucl.ac.uk/isd/common/upi/directory.

Requests for contact details to be removed from the UCL directory, and or, departmental web pages, is at the discretion of the Heads of Departments, and not within the scope of the DPA. However, there may be circumstances, for security and other reasons why contact details may not be published. For further information please visit http://www.ucl.ac.uk/isd/common/upi/directory/exdirectory.

If you have any queries please visit the Legal Services web pages or contact the Data Protection Officer by email [email protected].

Further information on the DPA is also available from the ICO: www.ico.gov.uk

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APPENDIX 9 FREEDOM OF INFORMATION ACT 2000

The Freedom of Information Act 2000 (FOIA) came into force on the 1 January 2005. Its aim is to promote greater openness and accountability within the public sector. It imposes a duty on public authorities, like University College London (UCL) to provide two related rights of access. These are:

To inform the applicant whether or not the information is held. If the information is held, to communicate it to the applicant.

Anyone can make a request in writing for recorded information held by or on behalf of UCL, and UCL must comply promptly and in any case within 20 working days (unless one of 23 exemptions applies).

The Information Commissioner’s Office (ICO) is the independent regulatory authority for the Act, and the avenue of appeal for requests that have not been resolved to the applicant’s satisfaction.

UCL’s Provost and Council have overall responsibility for Freedom of Information in UCL. Operational responsibility for the processing and monitoring of Freedom of Information requests is handled by the Freedom of Information Officer. Every Faculty, Department, School and Institute within the university, has a Freedom of Information Coordinator who liaises with the FOI Officer on matters concerning Freedom of Information.

UCL maintains a Publication Scheme, which provides a listing of the classes of information and the documents that it routinely publishes or intends to publish in the future. The Publication Scheme is available on UCL’s website http://www.ucl.ac.uk/foi and hard copies of documents which are not available in this format can be obtained from the FOI Officer, or directly from the relevant department. The Scheme will be reviewed annually to ensure that new information is included and to remove information which has been become obsolete.

UCL will not charge for information listed on its Publication Scheme except where specifically indicated on the Scheme.

Requests for information under the FOIA received by a student via email or as a paper copy should be forwarded to their Tutor, who in turn should notify the FOI Officer who will liaise with colleagues to provide the information, or claim the appropriate exemption.

The dedicated routes for information requests are by email to [email protected].

Any written reply from the applicant expressing dissatisfaction with UCL’s response to a request will be treated as a complaint, whether or not the applicant has expressly stated a wish to have the decision reviewed. This includes appeals against decisions to withhold information. The Records Manager is responsible for handling complaints. A response will be provided within 20 working days.

Complaints and requests for internal review received more than two months after the initial decision will not be considered.

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If dissatisfied with the outcome of the review, the applicant may apply directly to the Information Commissioner, who has powers to uphold or overturn the decision.

If you have any queries please visit the Legal Services web pages at http://www.ucl.ac.uk/finance/legal_services/dp_foi.php or contact the FOI Officer by email

[email protected].

Further information on the FOIA is also available from the ICO: www.ico.gov.uk

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APPENDIX 10 UCL’S GREEN POLICY

The majority of waste generated by UCL is capable of being recycled. From 1 August 2008 a new waste management strategy was implemented that emphasises recycling.

How to dispose of your waste:

Food waste such as apple cores, orange peel, tea bags and coffee grounds should be put into the grey bin in the cluster room on the 4th floor of Wates House.

Items for recycling such as paper, paper towels, plastic cups, milk cartons, cardboard, and empty food and drink cans should be put into the recycling bin next to the printer. All recyclable waste is collected and hand-sorted at a recycling facility outside UCL, so there is no need to separate these materials.

In addition, the department reuses furniture wherever possible, making use of the UCL furniture pool. When furniture is broken and reuse is not possible, we recycle metal furniture.

Energy efficient lighting has been installed in many rooms across UCL, for example in the 4th floor cluster room in Wates House. Don’t forget to switch off lights when you have finished using a room. Always turn radiators down first before opening windows and close windows when you leave a room.

As well as UCL-wide initiatives, individual departments are setting up their own Green Teams. The Bartlett has a group of Green Champions who meet periodically to exchange ideas about how best to encourage others to be more environmentally friendly. UCL’s policy is now to use recycled paper for all UCL business and departments are expanding this to include other stationery items such as envelopes and labels. In addition, the Internet and e-mail are being used more frequently to convey information rather than hard copies of documents being provided.

This initiative is strongly supported by the Provost and staff and students are all being encouraged to follow it.

Details of UCL’s Green Policy: http://www.ucl.ac.uk/environment/

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APPENDIX 11 SUPPORT TO STUDY POLICY AND FITNESS TO STUDY PROCEDURE

Policy/Procedure

1. UCL is committed to maintaining high standards of performance for its students in terms of teaching, learning and assessment and to ensuring that the quality of its awards is not undermined or compromised.

2. UCL is also committed to supporting its students’ academic abilities as well as their wellbeing, recognising a positive approach to the management of physical and mental health issues that may affect student learning, academic achievement and the wider student experience.

3. UCL is mindful of its duty of care and its obligations to students under the Equality Act 2010, to make reasonable adjustments, where possible and where appropriate. It is also aware that there may be occasions where a student’s physical or mental health may give rise to concerns about the student’s fitness to study and capacity to engage with his/her studies and/or the appropriateness of their behaviour in relation to the UCL community as a whole.

4. UCL is aware of its responsibility to maintain a safe and positive environment for all students and staff but expects students to study, work and live co-operatively and in close proximity with each other as well as conduct themselves in a manner which does not impact negatively on those around them. However, UCL also has to balance the needs and rights of an individual student against the need to protect the wellbeing of fellow students and staff.

5. In order to assist students to meet their academic obligations and maintain the quality of its degrees, whilst at the same time supporting the students’ welfare needs, UCL has a range of procedures in place including:[1]

• Special assessment arrangements, such as additional writing time, rest breaks and/or ergonomic aids

• Extensions to deadlines for assessed coursework

• Suspensions of regulations to facilitate a student’s studies, although such suspensions would be considered carefully on a case by case basis, but would not automatically be approved

• Variation of a programme of study or a module, although such variations would be considered carefully on a case by case basis, but would not automatically be approved

• Advice and guidance from UCL professionals, including Student Disability Services, Student Psychological Services, the UCL Student Mediator, UCL Hall Wardens, and other resources such as the Gower Place Practice and the chaplains appointed to UCL

• Support from academic staff, such as Faculty Tutors, Faculty Graduate Tutors, Departmental Tutors, personal tutors, supervisors

• Student Learning Agreements

• Defined periods of interruption from studies or delaying the start of studies or a change of degree programme

• Student Cause for Concern referrals

• Student Support and Wellbeing welfare appointments.

6. Students with physical and/or mental health concerns should be encouraged to make contact with the available support services as early as possible in order to facilitate reasonable adjustments and to sustain their academic obligations and their wellbeing. Students should maintain regular engagement with the support services as recommended.

7. When studying away from UCL, including students on a period of study

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abroad, electives, placements, postgraduate research activities, students have an obligation to ensure their health and wellbeing. They should plan for their time away from UCL, seeking advice from their academic advisers and other UCL professionals, as appropriate. There may be occasions where a student may be deemed fit to study at UCL but not more remotely. In these cases, consideration would be given for a variation of the programme of study or a given module, or to a transfer from one degree programme to another.

8. Students, who are returning from a period of interruption or where permission has been given to delay the start of studies, may be required to provide medical information to indicate that their studies will not be detrimental to their health and their health to their studies, as well as have a welfare appointment with the Director of Student Support and Wellbeing. Students may also be required to sign up to a Student Learning Agreement.

9. Where a student has been unable to maintain the levels of academic engagement required and/or where UCL considers that the needs, rights, safety and security of the UCL community outweigh those of an individual student, UCL may take action in a number of ways:

• For cases of non-attendance and academic insufficiency, the Policy and Procedures for Learning Agreements, Barring Students from Assessment, and Suspensions and Terminations of Studies on Grounds of Academic Insufficiency or Non-Attendance at Mandatory Faculty Interviews, as covered in the Academic Manual (http://www.ucl.ac.uk/academic-manual/part-3/barring-students-examinations)

• Straightforward cases of misconduct, which are handled under the Disciplinary Code and Procedure in Respect of Students Procedure (http://www.ucl.ac.uk/academic-manual/part-5/disciplinary-code)

• For cases of serious mental ill-health requiring early intervention, the UCL Mental Health Policy (http://www.ucl.ac.uk/academic-manual/part-5/student-mental-health)

• For cases of MBBS students and other students in the School of Life and Medical Sciences, where there is a concern of Fitness to Practise and a Fitness to Practise Policy applies

• For cases where a student’s health, wellbeing or behaviour is having a detrimental effect on the ability of an individual student to meet the academic requirements of study or impacting on the wellbeing of other students and staff, the Fitness to Study Procedure.

10. There may be instances where a student has exhibited behaviour which would normally be handled under the Disciplinary Code and Procedure in Respect of Students Procedure, but this may be (or suspected to be) the result of an underlying physical and/or mental health difficulty. Depending on the individual circumstances, this may be considered under the Fitness to Study Procedure.

11. The Support to Study Policy will be regularly reviewed by the Director of Student Support and Wellbeing.

12. Cases considered under the Fitness To Study Procedure will be monitored and reviewed on an annual basis to identify any improvements are required in the Policy, the Procedure of the support services offered within UCL or on which UCL draws significantly.