back to the drawing board! results of the ilo staff union survey on the building renovation
TRANSCRIPT
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Back to the drawing board!
Results of the ILO Staff Union survey on the building renovation
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Building renovation survey – who responded?
• 702 respondents• Mainly women (64%)• P staff 53%, GS staff 40%, 4.5% D+ and a few
“others”• Approximately 30% 20-39, 33% 40-49, 34% 50-
59, 3% 60+
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Experience in different office layouts – over working lifetime
Individual Shared Open Plan0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Very NegativeSomewhat NegNeutralSomewhat PositiveVery Positive
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The present situation in the ILO
Open plan Shared Individual
Yes 41.3% 58.2% 97.6%
No 58.7% 41.8% 2.4%
Do you like working in your present office?
• 70.5% work in individual offices• 20.7% in shared offices• 8.8% in open plan
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The myth of the young open planner…
• Young staff are more than twice as likely to report a positive experience in individual offices than in open plan (96% vs. 48%)
• 1.3% of young respondents professed negative feelings about work in individual offices and 57% for open plan
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Collaboration and teamwork:
Open plan shared individual
Increases collaboration/is not a constraint against collaboration
42.6% 54% 82.7%
Does not increase collaboration/constraint against collaboration
31.9% 21.3% 10%
Neither agree nor disagree 25.5% 24.8% 7.2%
Does your type of office lead to greater collaboration/ Is working in your type of office a constraint to collaboration?
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The need to concentrate Open plan shared individualYes, it is difficult to concentrate 74.4% 67% 2.8%No, it is not difficult to concentrate
21.3% 21.7% 93.4%
Neither agree nor disagree 4.3% 11.3% 3.7%
And the young ‘uns?• 58% find it difficult to concentrate in open plan• 73% in shared offices• BUT, 96% think that individual offices are good for concentration
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What is it that bothers you in your present office setup?
• Open plan
• Shared offices
• Individual offices
• Noise (72.3%)• Lack of privacy (72.3%)• Interruptions (59.6%)• Odours (40.4%)• Nothing (17%)
• Lack of privacy (56.8%)• Interruptions (54.1%)• Noise (51.4%)• Nothing (13.5%)
• Nothing (94.6%)• Noise (3.2%)• Interruptions (2.7%)
I paid from my own pocket for very expensive
noise cancelling headphones to use while
I work.
Aller travailler dans une salle de réunion –
d’ailleurs c’est ce qui nous a été conseillé !
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Stress, conflict and staff morale
• Stress:– Most stressful is open plan– Least stressful is individual office– Ambivalence in shared offices
• Conflict:– Less potential for conflict in individual offices– Open plan and shared offices increase possibility of conflict
• Morale:– Individual offices contribute to morale– open plan does not– 24-28% of respondents in all groups think their setup doesn’t have
any effect on morale
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Happy employees are productive employees!
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Looking to the future – office space should be a function of the work you do
The main purpose of an office environment is to support employees in performing their job – preferably to maximum satisfaction and minimum cost.
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Office arrangements you would be comfortable with
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What sort of office layout best suits your work?
“Noisy people should be confined!”(General Secretary of UNI, one of the organisations visited by the Working Group on Office Layout)
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What do you feel are important elements for the future office space?
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Other considerations for the future
• Dedicated collaboration areas– Yes, they would be useful– Improvements in communication (78%), collaboration
(66.5%), staff morale (42%)– However, only 34% feel that productivity will be improved
• Same size office space– Opinions divided– Younger people more egalitarian– 83.5% of staff against a layout where GS and P staff are in
open plan and Directors in individual offices
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Managing change
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