b2c logistics management (delivia)
TRANSCRIPT
Logistic management in B2C. Effective business is based on effective
information and data transfer
Andrey Krylovich
Post
2
Federal Transport companies
Logistics market overview in Russia
Self pick up point
Courier
delivery
Parcel shops
Regional
3
500 delivery status identifications
About 20 options to choose
Key requirements for informational data exchange
4
What information do you need to deliver/ receive?
Delivery characteristics
Customer’s data and address
Additional info
Dispatch and delivery data for verification and document printing
Send a courier request option
Requests for tracking
Request for analytics (KPI, SLA)
Prior to delivery During delivery Delivery analytics
Integrations with 10+ delivery companies
Delivery dates and cost
Delivery documentation printing
Order tracking (unified statuses)
Notifications about
Complete analytics base
Cost-efficiency analytics
Quality of service analytics
To b
e de
liver
edTo
be
rece
ived
IT integrator for delivery service providers management
5
One IT platform for multiple delivery service providersAPI or web-interface
Analytics
Unified tracking info
One unified
API
Personal account
Additionaluseful services
Cross-border cooperation
6
Personal data collection (passport data)
The acceptance of the offer
Data transfer to customs and logistic partners
7
Thank you for attention