autotask live mobile

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Power of Autotask in the Palm of Your Hand... STAY PRODUCTIVE. STAY CONNECTED. STAY MOBILE. AUTOTASK LIVE MOBILE You are always connected to your business, wherever you go, with Autotask LiveMobile. Your data is updated and accessible, in real time, on your iPhone, iPad, Android or other web-enabled mobile device. See every account and contact, view the details of every service ticket included on every service call, log your time as the work is completed, enter notes, close tickets and even get digital client sign-offs on the work performed. STAY AHEAD OF THE CURVE Access your service calls, tickets, tasks, appointments and to-dos in real-time. CAPTURE MORE BILLABLE TIME, MORE ACCURATELY Enter your time into Autotask from your smart phone or mobile device before it’s forgotten. REDUCE TRAVEL TIME Accept new tickets, create new tickets, add notes and close tickets without having to return to the office. KEEP ON TOP OF THE DETAILS Schedule appointments and to-dos the moment they come to mind. FIND WHAT YOU NEED FASTER Search and access all your account and contact information on the go. OBTAIN DIGITAL CLIENT SIGN-OFFS WHILE ON SITE Get your client’s approval to bill right from your mobile device before you leave the service call. ~ Accounts & Contacts ~ My Tasks and Tickets ~ Tickets, Tasks, Queues ~ Calendar & Time Sheets *Registered Autotask login required to access data. Paid LiveMobile license required to edit and update information in Autotask. FREE READ-ONLY ACCESS!* For iPhone, iPad & Android Devices Contact Your Autotask Representative Today www.autotask.com | +1 518 720 3500 Ext. 1 REQUEST A DEMO > DATA SHEET

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Page 1: Autotask Live Mobile

Power of Autotask in the Palm of Your Hand...

STAY PRODUCTIVE.STAY CONNECTED.STAY MOBILE.

AUTOTASK LIVE MOBILE

You are always connected to your business, wherever you go, with Autotask LiveMobile. Your data is updated and accessible, in real time, on your iPhone, iPad, Android or other web-enabled mobile device.

See every account and contact, view the details of every service ticket included on every service call, log your time as the work is completed, enter notes, close tickets and even get digital client sign-offs on the work performed.

STAY AHEAD OF THE CURVE Access your service calls, tickets, tasks, appointments and to-dos in real-time.

CAPTURE MORE BILLABLE TIME, MORE ACCURATELY Enter your time into Autotask from your smart phone or mobile device before it’s forgotten.

REDUCE TRAVEL TIME Accept new tickets, create new tickets, add notes and close tickets without having to return to the office.

KEEP ON TOP OF THE DETAILS Schedule appointments and to-dos the moment they come to mind.

FIND WHAT YOU NEED FASTER Search and access all your account and contact information on the go.

OBTAIN DIGITAL CLIENT SIGN-OFFS WHILE ON SITE Get your client’s approval to bill right from your mobile device before you leave the service call.

~ Accounts & Contacts

~ My Tasks and Tickets

~ Tickets, Tasks, Queues

~ Calendar & Time Sheets

*Registered Autotask login required to access data. Paid LiveMobile license required to edit and update information in Autotask.

FREE READ-ONLY ACCESS!*

For iPhone, iPad & Android Devices

Contact Your Autotask Representative Today

www.autotask.com | +1 518 720 3500 Ext. 1

REQUEST A DEMO>

DATA SHEET

Page 2: Autotask Live Mobile

YOUR AUTOTASK, IN REAL TIME, FROM ANYWHERE.

©2012 Autotask Corporation DS AT LTR 071912 All trademarks used are the property of their respective owners. All rights reserved.

Your Autotask system can be accessed through almost any smart phone or web-enabled hand-held device through the Autotask LiveMobile add-on. Full read/write/edit access to Autotask LiveMobile can be enabled or disabled on a per user basis, quickly and easily by your Autotask Administrator.*

Features Overview

~ View your Autotask calendar, appointments and

to-dos

~ View service calls, individual tickets, tasks and

details for each

~ View your queues & ticket lists

~ Access an assigned ticket from an

e-mail notification

~ Enter and edit time against tasks and tickets

~ Access speed codes (favorites) to create tickets,

enter time and add notes

~ View your timesheet and enter details

~ View accounts, contacts and their details

~ Edit and forward tickets

~ Manage appointments and to-dos

~ Obtain digital client sign-off

LiveMobile gives you access to the following Autotask features and functions:

To access Autotask LiveMobile for other web-enabled mobile devices 1. Activate your LiveMobile license from Autotask > Admin >LiveMobile2. Receive your unique Autotask LiveMobile URL via email3. Access Autotask LiveMobile using your device’s web-browser

* For detailed instructions, including supported devices and operating systems, please refer to your Autotask online help documentation. Autotask Administrator privileges are required to activate Autotask LiveMobile

GET STARTED NOWTo Download LiveMobile for iPhone, iPad and Andriod1. Click on the App Store on your Apple device, or visit the Android Market

2. Search for “Autotask”

3. Click to read about LiveMobile and then select Install

4. Launch Autotask LiveMobile

5. Customize your settings

6. Activate your LiveMobile license from within Autotask

Autotask LiveMobile For iPhone, iPad & Android Only:

~ Apply costs to tickets

~ Access recently viewed items

DATA SHEET

Corporate HeadquartersEast Greenbush, USAT + 1 518 720 3500www.autotask.com

International HeadquartersLondon, EnglandT +44 20 3006 3147

GermanyFrankfurt am Main, GermanyT +49 162 2703 601

AsiaBeijing, ChinaT +86 010 8278 4881

AustraliaSydney, AustraliaT +61 2 8103 4001